JPH06309537A - Automatic ticket issuing machine containing mispurchased ticket canceling function - Google Patents

Abstract

(57) [Summary] [Object] The present invention focuses on providing a cancellation function that enables automatic cancellation processing in addition to the automatic ticket sales function, and by providing this automatic cancellation function, customer service and ticket sales processing performance are improved. The purpose is to provide an automatic ticket vending machine with an enhanced false purchase ticket cancellation function. According to the present invention, a ticket data reading means for reading ticket data of an erroneously purchased ticket purchased by mistake, and cash corresponding to the ticket data read by the ticket data reading means are canceled based on an erroneous purchase ticket cancel operation. And a repurchase means for permitting the repurchase of a ticket desired to be purchased by using the effective amount of the ticket data read by the above-mentioned ticket data reading means, based on the operation of canceling the erroneously purchased ticket. It is characterized by being an automatic ticket vending machine with a function of canceling a false purchase ticket.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic ticket vending machine which is installed in a station service such as a railway, and more specifically, cancels and refunds a ticket mistakenly purchased by an automatic ticket vending machine or re-authorizes a regular ticket. The present invention relates to an automatic ticket vending machine with an erroneous purchase ticket cancellation function that allows purchase.

[0002]

2. Description of the Related Art Generally, when a customer mistakenly purchases a ticket with this type of automatic ticket vending machine, the customer cancels the mistaken purchase ticket and pays it. He offered to the staff in charge that he had purchased the ticket by mistake and settled it, and after this settlement, he had to purchase a regular ticket again.

[0003]

However, at the time of the settlement of this erroneous purchase ticket, the staff member's customer service work is required for each settlement, and not only the customer but also the staff member are troubled, which is inconvenient and troublesome. As a result, it was not possible to achieve complete labor savings for vending machines. Further, even if an erroneous purchase is made with an automatic ticket vending machine that issues a commuter pass or a prepaid card, there is a problem in that the clerk also needs to settle the refund.

In view of this, the present invention focuses on providing an automatic ticket selling function as well as a canceling function capable of performing automatic cancellation processing, and by providing this automatic canceling function, erroneous purchase with improved customer service and ticket sales processing performance. The purpose is to provide an automatic ticket vending machine with a ticket cancellation function.

[0005]

SUMMARY OF THE INVENTION The present invention is an automatic ticket vending machine for executing automatic ticket vending processing for tickets designated for purchase,
A ticket data reading means for reading the ticket data of an incorrectly purchased ticket purchased by mistake, and a refund settlement means for paying back the cash corresponding to the ticket data read by the ticket data reading means based on the operation of canceling the incorrectly purchased ticket. And a wrong purchase ticket cancellation including a repurchase means for permitting repurchase of a ticket desired to be purchased using the effective amount of the ticket data read by the above ticket data reading means It is an automatic ticket vending machine with functions.

[0006]

According to the present invention, when a customer purchases a wrong purchase ticket by mistake, the wrong purchase ticket is put into an automatic ticket vending machine, and the ticket data reading means reads the ticket data of the wrong purchase ticket. If the customer specifies a refund payment method, the cash corresponding to the wrong purchase voucher will be refunded, and if the repurchase method is specified, the valid amount of the false purchase voucher will be used to purchase the genuine ticket that the customer wishes to purchase. Let me buy again.

[0007]

As described above, since the automatic ticket vending machine is provided with the automatic cancellation function of the erroneous purchase ticket, when the erroneous purchase ticket is to be canceled, the repayment can be settled in cash according to the erroneous purchase ticket data. You can do it, and at the same time you can cancel it, you can repurchase a regular ticket for the initial purpose. Therefore, a clerk is not required at the time of payment of the wrongly purchased ticket, and it becomes an automatic ticket vending machine with a high processing capacity that allows the customer to make the payment itself, thus achieving complete labor saving, and in particular, even if the customer makes an incorrect purchase of the ticket, it is possible to make the payment immediately. Therefore, the ticket selling operation with excellent serviceability and transaction reliability is executed.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described in detail below with reference to the drawings. FIG. 1 shows an automatic ticket vending machine with a function for canceling wrongly purchased tickets, which is installed in station services such as railways.
On the customer service panel 12 on the front of the aircraft, a guide display 13, purchase selection buttons 14, ..., a speaker 15, a refund button 16, a coin insertion slot 17, a bill insertion slot 18, an incorrect bill insertion slot 19, The ticket outlet 20 is provided.

FIG. 2 shows an erroneous purchase ticket processing device 21 which is configured inside the automatic ticket vending machine 11 with an erroneous purchase ticket cancellation function.
The wrong-purchase ticket processing device 21 is connected to a carry-in / carry-out line L1 in which a ticket aligning section 22 is arranged in communication with the wrong-ticket insert slot 19, and an encoding section 23 is provided inside the carry-in / carry-out line L1.
The loop-shaped line L2 in which the card holding section 24 and the card printing section 25 are arranged is connected. Of these, the above-mentioned carry-in / out line L1 is branched and connected between the connecting section between the encoding section 23 and the card holding section 24, and the card feeding line L3 is interposed between the connecting section between the card holding section 24 and the card printing section 25. The card feeding section 26 is branched and connected, the ticket scrap ticket section 27 is branched and connected between the card printing section 25 and the encoding section 23 via the ticket scrap ticket line L4, and the middle of the ticket scrap ticket line L4 is connected. A card collection box 28 via a card collection line L5 and a ticket collection box 29 via a ticket collection line L6 are branched and connected at the positions.

The above-mentioned erroneous ticket insertion port 19 is inserted when a ticket such as a ticket and a prepaid card in which the boarding data is magnetically recorded and printed is allowed to be handled and handled, and the customer purchases an erroneously purchased ticket by mistake. The prepaid card that has been purchased and operated is released. The ticket aligning section 22 inside the wrong ticket insertion slot 19 aligns the tickets at a position suitable for conveyance, the encoding section 23 reads the magnetic data of the ticket, writes valid data when the ticket is issued, and invalidates when the ticket is collected. Write the data.

The card holding unit 24 temporarily holds the inserted prepaid card for returning or collecting operation, and the card printing unit 25 prints valid data when the card is issued and invalid data when collecting. Further, the card payout unit 26 stores a new prepaid card so that the new prepaid card can be taken out, and at the time of card issuance, one new prepaid card is taken out and issued. Further, the type of card to be paid out is not limited to one type, and a plurality of types of prepaid cards can be stored and issued.

The ticket discarding section 27 is also provided as a ticket holding section for temporarily holding the inserted wrong purchase ticket for returning or rotating the ticket. During the collection processing, the wrong purchase ticket is punched and discarded. Process the ticket and collect this scrap ticket in the ticket collection box 2
9 is collected, and the unnecessary prepaid card is collected in the card collection box 28.

FIG. 3 is a block diagram of a control circuit of the automatic ticket vending machine 11 with a function for canceling an erroneous purchase ticket, and the CPU 31 is a ROM.
Each circuit device is controlled according to the program stored in 32, and the control data is stored in the RAM 33 so that it can be read.

This automatic ticket vending machine 11 has not only an automatic ticket vending function but also a settlement function for automatically canceling and paying for an erroneously purchased ticket, and when canceling an erroneously purchased ticket, the erroneously purchased ticket is dealt with. It is configured to be able to settle by selecting either cash refund settlement or repurchase settlement in which a regular ticket for the initial purpose is repurchased.

On the basis of pressing the refund button 16, the guide indicator 13 and the speaker 15 guide the user to insert the wrongly purchased ticket into the wrong ticket insertion slot 19.
Then, by inputting the purchase selection button 14 ... corresponding to the settlement, the customer selects one of the settlement items and executes the settlement operation desired by the customer.

The bill processing unit 34 handles receipt and withdrawal of bills,
The coin processing unit 35 handles the deposit and withdrawal of coins. Further, the ticket issuing unit 36 issues the boarding ticket selected and designated.

The settlement processing operation of the automatic ticket vending machine with the erroneous purchase ticket cancellation function configured as described above will be described with reference to the flowchart of FIG. 4 and the ticket transport explanatory diagrams of FIGS.

Now, the customer has a coin slot 1 of the automatic ticket vending machine 11.
7 After inserting a fare equivalent to the fare of the boarding section into the bill insertion slot 18 and purchasing a ticket by pressing the purchase selection button 14 ..., the purchased ticket is a wrong purchase ticket different from the ticket desired by the customer If the customer realizes that, the customer immediately executes the operation of canceling the erroneous purchase ticket to the automatic ticket vending machine 11.

First, when a customer inserts an erroneous purchase ticket into the erroneous ticket insertion slot 19, the inserted erroneous purchase ticket is aligned by the ticket arranging section 22 and then encoded as shown by a thick solid line in FIG. When the magnetic data such as the issue date, the ticket vending machine number, and whether the ticket is unused or not is read to the section 23 and the CPU 31 determines that the ticket has valid data, the ticket abolition section It is led to 27 and made to wait once (steps n1 to n2).

However, when it is determined that the ticket is invalid data, the ticket is determined to be invalid, and as shown by the thick solid line in FIG. 6, the ticket is sent back to the wrong ticket insertion slot 19 and the acceptance is rejected ( Step n3).

On the other hand, when the CPU 31 determines that the ticket is valid data, the guidance display unit 13 repays the full refund in cash according to the erroneous purchase ticket and re-purchases the regular ticket for the initial purpose. When a customer selects a payment settlement or a purchase instruction (step n4), and the customer selects the cash full refund payment and presses the refund button 16 according to this display guidance, the cash settlement is returned.
Further, at this time, after the false purchase ticket that has been waiting in the internal ticket scrapping section 27 is punched and invalidated, as shown by the thick solid line in FIG. The payment for the purchase ticket is completed. In this case, the ticket is disposed of as a scrap ticket and then collected, so that the illegal use of the collected ticket by the staff can be surely avoided (steps n5 to n7).

When the customer selects the repurchase payment for repurchasing the regular ticket, the false purchase ticket is discarded and collected in the ticket collection box 29, and the customer purchases the regular ticket again. To issue a regular ticket, and if there is change due to the difference, release the change (steps n8 to n
9) If the amount is insufficient, you can purchase a regular ticket by adding the insufficient amount (step n).
10-n11).

On the other hand, when the customer erroneously purchases the prepaid card and cancels and pays for it, when the customer inserts the erroneously purchased prepaid card into the erroneous ticket insertion slot 19, as shown by the thick solid line in FIG. The purchased prepaid cards are aligned by the ticket alignment unit 22 and then guided to the encoding unit 23,
Here, the magnetic data recorded on the prepaid card is read, and when the CPU 31 determines that the prepaid card is valid data, the CPU 31 guides it to the card holding unit 24 to temporarily hold it.

However, if it is determined that the prepaid card has invalid data, the prepaid card is determined to be invalid,
As shown by the thick solid line in FIG. 9, the looped line L2 is circulated and returned to the erroneous bill insertion port 19 through the carry-in / out line L1 to reject the acceptance.

On the other hand, when the CPU 31 determines that the card is a prepaid card with valid data, the guidance display 13 displays
Instruct the customer to select either cash full refund payment according to the wrong purchase prepaid card or repurchase payment to repurchase the original prepaid card for the initial purpose. When the full refund payment is selected and the refund button 16 is pressed, the full cash amount is returned. At this time, the card printing unit 25 performs invalid printing on the erroneously purchased prepaid card held in the internal card holding unit 24, and then the encoding unit 2
After carrying out the invalid magnetic processing in step 3, the card is collected in the card collecting box 28 as shown by a thick solid line in FIG. 10, and the settlement of the erroneously purchased prepaid card is completed.

Further, when the customer selects the repurchase payment for repurchasing the regular prepaid card, the mispurchased prepaid card is scrapped and collected in the card collection box 28, and is shown by a thick solid line in FIG. As described above, the regular prepaid card is delivered from the card delivering unit 26, the card printing unit 25 performs predetermined printing, and then the encoding unit 23.
After a predetermined magnetic process is encoded in accordance with the above, the regular prepaid card is issued from the wrong bill insertion slot 19.

As described above, the automatic ticket vending machine makes a mistaken purchase ticket /
Wrong Purchase Voucher Since the function of automatically canceling a wrong purchase voucher such as a prepaid card is provided, when canceling a wrong purchase voucher, refund payment will be made in cash according to the wrong purchase voucher data, or at the same time as cancellation You can repurchase a regular ticket. Therefore, a clerk is not required at the time of payment of the wrong purchase ticket, and it becomes an automatic ticket vending machine with a high processing capacity that allows the customer to make the payment himself, thus achieving complete labor saving, and in particular, even if the customer makes an incorrect purchase of the ticket, the payment can be made immediately. Therefore, the ticket selling operation with excellent serviceability and transaction reliability is executed.

In the correspondence between the configuration of the present invention and the above-described embodiment, the ticket of the present invention corresponds to the ticket and the prepaid card of the embodiment, and hereinafter, the ticket data reading means is similar to the encoding unit 23. Correspondingly, the refund settlement means and the repurchase means are the guide display 13 and the purchase selection button 14.
The speaker 15, the refund button 16, the erroneous purchase ticket processing device 21, and the CPU 31 for adjusting and repurchasing these, but the present invention is limited to the configuration of the above-described embodiment. It is not something that will be done.

[Brief description of drawings]

FIG. 1 is an external perspective view of an automatic ticket vending machine with an erroneous purchase ticket cancellation function of the present invention.

FIG. 2 is a schematic configuration diagram of an erroneous purchase ticket processing device of the present invention.

FIG. 3 is a block diagram of a control circuit of an automatic ticket vending machine with an erroneous purchase ticket cancellation function of the present invention.

FIG. 4 is a flowchart showing a settlement processing operation of the automatic ticket vending machine of the present invention.

FIG. 5 is a transportation explanatory view showing an operation of accepting an erroneous purchase ticket according to the present invention.

FIG. 6 is a transportation explanatory view showing the operation of returning the wrong purchase ticket according to the present invention.

FIG. 7 is a transportation explanatory view showing a collection processing operation of an erroneous purchase ticket according to the present invention.

FIG. 8 is a conveyance explanatory view showing an acceptance processing operation of the erroneously purchased prepaid card of the present invention.

FIG. 9 is a transportation explanatory view showing the return processing operation of the erroneously purchased prepaid card of the present invention.

FIG. 10 is a transportation explanatory view showing the collection processing operation of the erroneously purchased prepaid card of the present invention.

FIG. 11 is a conveyance explanatory diagram showing the issuing processing operation of the erroneously purchased prepaid card of the present invention.

[Explanation of symbols]

 11 ... Automatic ticket vending machine with erroneous purchase ticket cancellation function 13 ... Information display 14 ... Purchase selection button 15 ... Speaker 16 ... Refund button 19 ... Incorrect ticket insertion slot 21 ... Incorrect purchase ticket processing device 23 ... Encoding unit 31 ... CPU

Claims (1)

[Claims] 1. An automatic ticket vending machine for executing an automatic ticket selling process for a ticket designated for purchase, the ticket data reading means for reading the ticket data of an erroneously purchased ticket purchased by mistake, and the ticket data reading means for reading the ticket data. The cash corresponding to the ticket data, which is to be refunded based on the operation of canceling the erroneously purchased ticket, and the ticket desired to be purchased using the effective amount of the ticket data read by the ticket data reading means. An automatic ticket vending machine with an erroneous purchase ticket cancellation function, which is provided with a repurchasing means for permitting repurchase based on an operation for canceling an erroneous purchase ticket.