WO2008131848A3 - System and method for obtaining merchandise information - Google Patents

System and method for obtaining merchandise information Download PDF

Info

Publication number
WO2008131848A3
WO2008131848A3 PCT/EP2008/002771 EP2008002771W WO2008131848A3 WO 2008131848 A3 WO2008131848 A3 WO 2008131848A3 EP 2008002771 W EP2008002771 W EP 2008002771W WO 2008131848 A3 WO2008131848 A3 WO 2008131848A3
Authority
WO
WIPO (PCT)
Prior art keywords
customer
information
merchandise
merchandise information
merchandise database
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/EP2008/002771
Other languages
French (fr)
Other versions
WO2008131848A2 (en
Inventor
Walter Rosenbaum
Nathaniel E Rosenbaum
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to AT08735090T priority Critical patent/ATE534973T1/en
Priority to EP08735090A priority patent/EP2149114B1/en
Publication of WO2008131848A2 publication Critical patent/WO2008131848A2/en
Publication of WO2008131848A3 publication Critical patent/WO2008131848A3/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0239—Online discounts or incentives
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0222—During e-commerce, i.e. online transactions
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0224—Discounts or incentives, e.g. coupons or rebates based on user history
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/26—Speech to text systems

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Cash Registers Or Receiving Machines (AREA)

Abstract

In a method of obtaining merchandise information from a store system using speech processing technology to determine a spoken query entry, an information inquiry from a customer regarding a particular product is received via a communication network. The location of the customer is determined, which is then used to determine a store closest to the customer. A merchandise database is searched for the inquired information regarding the particular product, wherein searching the merchandise database is limited to products available at the store closest to the customer location. The inquired information is retrieved from the merchandise database, and transmitted to the customer.
PCT/EP2008/002771 2007-04-25 2008-04-08 System and method for obtaining merchandise information Ceased WO2008131848A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AT08735090T ATE534973T1 (en) 2007-04-25 2008-04-08 SYSTEM AND METHOD FOR OBTAINING MERCHANDISE INFORMATION
EP08735090A EP2149114B1 (en) 2007-04-25 2008-04-08 System and method for obtaining merchandise information

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/740,261 2007-04-25
US11/740,261 US8060412B2 (en) 2007-04-25 2007-04-25 System and method for obtaining merchandise information

Publications (2)

Publication Number Publication Date
WO2008131848A2 WO2008131848A2 (en) 2008-11-06
WO2008131848A3 true WO2008131848A3 (en) 2009-01-08

Family

ID=39619002

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/EP2008/002771 Ceased WO2008131848A2 (en) 2007-04-25 2008-04-08 System and method for obtaining merchandise information

Country Status (4)

Country Link
US (1) US8060412B2 (en)
EP (2) EP2455906B8 (en)
AT (1) ATE534973T1 (en)
WO (1) WO2008131848A2 (en)

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US8930134B2 (en) * 2012-06-12 2015-01-06 Sears Brands, Llc Systems and methods for high-precision indoor positioning, navigation and shopping behavior profiling
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Also Published As

Publication number Publication date
EP2455906B8 (en) 2015-12-23
EP2149114B1 (en) 2011-11-23
WO2008131848A2 (en) 2008-11-06
EP2455906B1 (en) 2015-11-11
ATE534973T1 (en) 2011-12-15
EP2455906A2 (en) 2012-05-23
EP2149114A2 (en) 2010-02-03
US20080270249A1 (en) 2008-10-30
US8060412B2 (en) 2011-11-15
EP2455906A3 (en) 2012-08-29

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