WO2022001736A1 - 一种邮件处理方法、装置、设备和介质 - Google Patents

一种邮件处理方法、装置、设备和介质 Download PDF

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Publication number
WO2022001736A1
WO2022001736A1 PCT/CN2021/101337 CN2021101337W WO2022001736A1 WO 2022001736 A1 WO2022001736 A1 WO 2022001736A1 CN 2021101337 W CN2021101337 W CN 2021101337W WO 2022001736 A1 WO2022001736 A1 WO 2022001736A1
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WO
WIPO (PCT)
Prior art keywords
group
email
recipient
instant messaging
identifier
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/CN2021/101337
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English (en)
French (fr)
Inventor
郑文涛
李波
林佳肇
朱杰
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
ByteDance Inc
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ByteDance Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by ByteDance Inc filed Critical ByteDance Inc
Priority to JP2022573224A priority Critical patent/JP7503152B2/ja
Priority to EP21833089.2A priority patent/EP4141765A4/en
Publication of WO2022001736A1 publication Critical patent/WO2022001736A1/zh
Priority to US17/726,810 priority patent/US11799807B2/en
Anticipated expiration legal-status Critical
Priority to US18/230,743 priority patent/US12063187B2/en
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/48—Message addressing, e.g. address format or anonymous messages, aliases
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/30—Managing network names, e.g. use of aliases or nicknames
    • H04L61/301—Name conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/50—Address allocation
    • H04L61/5069—Address allocation for group communication, multicast communication or broadcast communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
    • H04W4/08—User group management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L2101/00—Indexing scheme associated with group H04L61/00
    • H04L2101/30—Types of network names
    • H04L2101/37—E-mail addresses

Definitions

  • the embodiments of the present disclosure relate to computer data processing technologies, and in particular, to a mail processing method, apparatus, device, medium, computer program product, and computer program.
  • E-mail and instant messaging (Instant Messenger, IM) software are currently commonly used collaboration software.
  • IM Instant messaging
  • Embodiments of the present disclosure provide an email processing method, apparatus, device, medium, computer program product, and computer program, so as to improve the functional combination degree of email and IM software and provide richer collaborative office functions.
  • an embodiment of the present disclosure provides a mail processing method, the method comprising:
  • the to-be-sent email includes an instant messaging group identifier, obtain a group email address corresponding to the instant messaging group identifier;
  • the to-be-sent email is sent to the recipient address indicated by the recipient identifier, wherein the recipient address includes the group email address.
  • an embodiment of the present disclosure further provides a mail processing method, the method comprising:
  • the recipient identifier includes multiple IM group identifiers, or the recipient identifier includes a personal email address and at least one IM group identifier;
  • an email is sent to the recipient indicated by the recipient identification.
  • an embodiment of the present disclosure further provides a mail processing device, the device comprising:
  • the receiving module is used to receive the mail to be sent
  • An address obtaining module configured to obtain a group email address corresponding to the instant messaging group identification if it is identified that the to-be-sent email includes an instant messaging group identification
  • the first sending module is configured to send the to-be-sent email to the recipient address indicated by the recipient identifier, wherein the recipient address includes the group email address.
  • an embodiment of the present disclosure further provides a mail processing device, the device comprising:
  • an identification acquisition module configured to acquire a recipient identification; wherein, the recipient identification includes a plurality of instant messaging group identifications, or the recipient identification includes a personal email address and at least one instant messaging group identification;
  • the second sending module is configured to send an email to the recipient indicated by the recipient ID based on the recipient ID.
  • an embodiment of the present disclosure further provides a device, including:
  • processors one or more processors
  • memory for storing one or more programs
  • the one or more processors When the one or more programs are executed by the one or more processors, the one or more processors implement the mail processing method according to any one of the embodiments of the present disclosure.
  • an embodiment of the present disclosure further provides a medium, where the medium stores a computer program, and when the computer program is executed by a processor, implements the mail processing method according to any one of the embodiments of the present disclosure.
  • an embodiment of the present disclosure further provides a computer program product, the computer program product includes a computer program, and when the computer program is executed by a processor, realizes the mail processing according to any one of the embodiments of the present disclosure method.
  • an embodiment of the present disclosure further provides a computer program, which implements the mail processing method according to any one of the embodiments of the present disclosure when the computer program is executed by a processor.
  • the present disclosure provides an email processing method, apparatus, device, medium, computer program product and computer program, wherein the method includes: receiving an email to be sent; if it is identified that the email to be sent includes an instant messaging group identifier, obtaining an instant messaging group The group email address corresponding to the group ID; use the group email address as the recipient address to execute the sending operation of the email to be sent.
  • the method includes: receiving an email to be sent; if it is identified that the email to be sent includes an instant messaging group identifier, obtaining an instant messaging group The group email address corresponding to the group ID; use the group email address as the recipient address to execute the sending operation of the email to be sent.
  • an email sent by an email client is received, if it is recognized that the recipient includes an instant messaging group name, an email is sent to the group address corresponding to the group name, thereby improving the functional integration of email and IM software. , to provide richer collaborative office functions.
  • FIG. 1 is a flowchart of an email processing method provided by Embodiment 1 of the present disclosure
  • Embodiment 2 is a flowchart of another mail processing method provided by Embodiment 2 of the present disclosure.
  • Embodiment 3 is a flowchart of a method for processing emails provided by Embodiment 3 of the present disclosure
  • Embodiment 4 is a flowchart of another mail processing method provided by Embodiment 4 of the present disclosure.
  • FIG. 5 is an interactive flowchart of an email processing method provided by Embodiment 5 of the present disclosure.
  • FIG. 6 is a structural diagram of a mail processing apparatus provided in Embodiment 7 of the present disclosure.
  • FIG. 7 is a structural diagram of a mail processing apparatus provided in Embodiment 8 of the present disclosure.
  • FIG. 8 is a structural diagram of an electronic device according to Embodiment 9 of the present disclosure.
  • the term “including” and variations thereof are open-ended inclusions, ie, "including but not limited to”.
  • the term “based on” is “based at least in part on.”
  • the term “one embodiment” means “at least one embodiment”; the term “another embodiment” means “at least one additional embodiment”; the term “some embodiments” means “at least some embodiments”. Relevant definitions of other terms will be given in the description below.
  • FIG. 1 is a flowchart of an email processing method provided in Embodiment 1 of the present disclosure. This embodiment is applicable to the case where the functions of email and IM software are combined.
  • the method can be executed by an email processing apparatus, and the apparatus can It is implemented by means of software and/or hardware.
  • the mail processing device can, for example, be integrated in the mail server.
  • the mail processing method provided by this embodiment mainly includes steps S11 , S12 and S13 .
  • the to-be-sent email refers to an email that needs to be sent to the recipient, and the to-be-sent email can be sent by, for example, an email client.
  • Instant messaging also known as instant messaging, refers to services that can instantly send and receive Internet messages.
  • Instant messaging is usually implemented by instant messaging applications.
  • the above instant messaging application may be an enterprise instant messaging application (Enterprise Instant Messaging, EIM), or may be a personal instant messaging software. This embodiment is not limited.
  • the instant messaging group may refer to a communication group that includes multiple group members in the instant messaging software.
  • the instant messaging group identifier may be an identifier used to uniquely represent the group, such as a group name that can be distinguished from other groups in the same IM application, or a group ID (Identification).
  • the number of the above instant messaging group identifiers may be determined according to the input of the mail client.
  • the instant messaging group identifier may be one or multiple. Multiple IM group identifiers indicate that the email to be sent needs to be sent to the member email addresses of each member in the multiple IM group identifiers.
  • identifying that the email to be sent includes an IM group identifier includes: identifying at a specified location of the email to be sent, and identifying whether an IM group identifier is added to the specified location. If the instant messaging group identifier is added in the designated position, it is determined that the message to be sent includes the instant messaging group identifier.
  • the above specified location may be in the packet header of the email to be sent, or may be any location such as the subject of the email, the body of the email, and the recipient of the email. In this embodiment, only the location of the instant messaging group identifier is described, but not limited.
  • recognizing that the email to be sent includes an instant messaging group identifier includes: after recognizing the designated identifier, determining the group identifier following the designated identifier as the communication group identifier.
  • the above-mentioned designated identifier may be set according to the actual situation. For example, when the designated identifier is in the first state, the group identifier after the designated identifier is determined as the communication group identifier.
  • the specified identifier may be "1", or a preset specified character. In this embodiment, only the specified identifier is described, but not limited.
  • the instant messaging group identifier and the group email address are in a one-to-one correspondence, that is, each instant messaging group corresponds to one and only one group email address.
  • the group email address corresponding to the instant messaging group whose group ID is "the first project department" is diyixiangmubu@xx.com.
  • the correspondence between the instant messaging group identifier and the group email address may be created when the group email is sent for the first time, or may be created by an administrator of the instant messaging group, or generated when the group is established.
  • the instant messaging group is created.
  • the group email address corresponding to the group ID. In this way, when an instant messaging group ID is detected and there is no corresponding group email address, a group email address is created, so as to avoid the waste of email addresses caused by creating a group email address for each group ID. .
  • the corresponding relationship between the instant messaging group identifier and the group email address can also be modified by the group manager or the like in the subsequent use process.
  • a group mail address of the same type as the mail address provided by the mail server can be created.
  • the above types can be represented by the suffix name of the email address.
  • the same type can be the same as the suffix name of the email address. For example: when the email address is 12345@xx.com, the suffix is "xx.com".
  • the group email address is a hash address.
  • the hash address refers to an address directly obtained by the hash function according to the keyword, that is, the hash address can be quickly found by the mapping relationship between the keyword and the hash address.
  • the keyword may be determined based on the group identification. In this way, the group email address can be quickly queried by the group identifier, and the search speed of the group email address is accelerated.
  • Obtaining the group email address corresponding to the instant messaging group identifier may be that the email server performs a query based on the instant messaging group identifier to obtain the queried group email address. If no group email address corresponding to the instant messaging group identifier is found, it can be considered that the group has not yet created a group email address. In this case, a corresponding group email address may be created for the above instant messaging group identifier. In this way, group email addresses are created only when emails need to be distributed to members of the group. It is created on demand, which can save resources (email address resources, storage resources, etc.), and at the same time, it can also improve query efficiency.
  • the to-be-sent email is just an ordinary email and does not need to be sent to a group. Just perform the send operation based on the recipient address of the email to be sent.
  • the sending the to-be-sent email to the recipient address indicated by the recipient identifier includes: in response to the sender being a group member of the instant messaging group, preventing the email from being sent to the The sender sends the to-be-sent email. In this case, if the sender is a member of the recipient's instant messaging group at the same time, he can avoid causing additional interruptions to the sender if he already knows the content of the email.
  • the mail processing method provided by the present disclosure includes: receiving a to-be-sent mail; if it is identified that the to-be-sent mail includes an instant messaging group identifier, obtaining a group email address corresponding to the instant messaging group identifier; and using the group email address as a recipient Address, execute the sending operation of the mail to be sent.
  • an email sent by an email client is received, if it is recognized that the recipient includes an instant messaging group name, an email is sent to the group address corresponding to the group name, thereby improving the functional integration of email and IM software. , to provide richer collaborative office functions.
  • acquiring the group email address corresponding to the IM group identifier may include: querying whether there is a group email address corresponding to the IM group identifier; The group creates the corresponding group email address.
  • the to-be-sent email includes an IM group identifier
  • the corresponding group email address if it does not exist, create a corresponding group email address for the instant messaging group ID, and store the correspondence between the instant messaging group ID and the group email address.
  • the group email address corresponding to the instant messaging group ID can be quickly found when the group email is sent next time, avoiding the need to create a group email address every time a group email is sent, and reducing the number of emails.
  • the operating pressure of the server, and the group email address is created only when it needs to distribute emails to the members of the group. It is created on demand, which can save resources (email address resources, storage resources, etc.).
  • FIG. 2 is a flowchart of another mail processing method provided by Embodiment 2 of the present disclosure. As shown in FIG. 2 , the mail processing method provided by this embodiment mainly includes steps S21 , S22 , S23 , S24 and S25 .
  • the member email addresses of members in the instant messaging group are determined according to the instant messaging group identifier corresponding to the group email address carried in the email.
  • the member email addresses refer to the respective email addresses of each member in the instant messaging group.
  • the email address bound to the user by the user may be the email address bound by the user himself, or assigned by the group administrator, or automatically generated by the system and notified to the user.
  • the member email address may be generated by the user registering at the email server, and its type may be represented by the suffix of the email address.
  • the member's email address can also be the email address received by the server that the member is bound to itself. In this way, through compatibility with various types of email addresses, the user's degree of freedom of choice can be improved, so that the user can obtain a better use experience.
  • the member email address bound to the group member is the email address corresponding to the email server associated with the IM group server (for example, the provider of the IM service and the provider of the email service belong to the same manufacturer) , so as to ensure that the emails sent to the IM group can be automatically sent to the mailbox corresponding to a specific mail server to ensure information security. For example, they are sent to the company mailbox instead of the personal mailbox.
  • the member email address may be automatically allocated by the IM server for the group member, or an existing email address of the group member that is consistent with the type of the email server.
  • determining the member email addresses of members in the instant messaging group may be based on the instant messaging group identification requesting the instant messaging server for the member identifications of all members in the group, and determining the members of each member based on the above member identifications email address. In this way, the member identifiers in the group can be acquired in real time, so as to ensure that the acquired group member information is up-to-date as much as possible.
  • the determination of the member email addresses of the members in the instant messaging group may also be that the email server queries the member email addresses of the members of the instant messaging group that are stored locally in advance. Specifically, based on the instant messaging group identification, the email server requests the member identifications of all members in the group from the instant messaging server, and after determining the member email addresses of each member based on the above member identifications, emails all members of the group. The address is saved in the form of a group, so that the next time a group email is sent, the email addresses of the members of the group can be directly obtained.
  • the instant messaging server synchronizes the member update status with the email server, so that the email server can update the member email addresses of the group according to the member update status.
  • the email received by the group's email address is distributed to each member's email address, so that each member of the group can receive the email.
  • distributing the email received by the group email address to each member email address can be understood as "delivering" the email from the group email address to the group member email address.
  • no information about the email will be modified, that is, the sender of the email is still the original sender's email address, and the recipient of the email is still the group email address.
  • the original sender information can be retained, so that group members can clearly know the sender's specific information after receiving the email, so as to prevent members from being unable to obtain the email. sender's information.
  • determining at least one member email address corresponding to the instant messaging group according to the instant messaging group identifier corresponding to the group email address carried in the email includes: according to the group email carried in the email The IM group identifier corresponding to the email address, initiate a group member query request to the IM server; receive the member identifiers included in the IM group fed back by the IM server; determine the IM group according to the member identifiers The member's email address for the member.
  • the email server After the email server determines the IM group identifier carried in the email, it needs to initiate a group member query request to the IM server to determine which members are specifically included in the group, that is, the email to be sent needs to be sent to whom.
  • the instant messaging server After receiving the member query request sent by the email server, the instant messaging server acquires the member identifiers of all members corresponding to the instant messaging group identifier, and feeds it back to the email server.
  • the mail server can determine the member's mail address of each member according to the received member ID, and then send the mail to each member's mail address.
  • a group member query request is initiated to the instant messaging server, and then the member's email address is determined according to the member ID, so that each email can be sent to all members in the current group, so as to avoid missing some just Join members of a group, or send mail to members who are no longer in the group, providing accuracy to the recipient of the mail.
  • FIG. 3 is a flowchart of an email processing method provided in Embodiment 3 of the present disclosure. This embodiment is applicable to the case where the functions of email and IM software are combined.
  • the method can be executed by an email processing apparatus, and the apparatus can It is implemented by means of software and/or hardware.
  • the mail processing device can be integrated, for example, in a mail client.
  • the mail processing method provided in this embodiment mainly includes steps S31 and S32.
  • the recipient identifier refers to an identifier that can uniquely identify an email recipient, and the recipient identifier may be one or more communication group identifiers, or one or more communication group identifiers. Group ID, and personal email address composition.
  • the mail servers to which the recipient identifiers belong are the same or different.
  • the number of recipient identifiers is multiple personal email addresses, there is no restriction on the type of personal email addresses, as long as any legal email address bound to the user can be used as a member email address.
  • the recipient identifier inputted by the receiving user may be a complete instant messaging group identifier or a personal email address input by the recipient user in the recipient address box.
  • the recipient identifier received input may also be the characters of the group name input in the recipient column based on the characters input by the user, and the association input method can be used, according to some characters input by the user, Send a query request to the IM server in real time to query the group name or personal name that meets some characters, and feed it back to the email client for display for users to choose and input.
  • the email carries a recipient identifier; the recipient identifier includes multiple IM group identifiers, or the recipient identifier includes a personal email address and at least one IM group identifier.
  • the recipient identifier includes multiple instant messaging group identifiers, and based on the recipient identifier, sending an email to the recipient indicated by the recipient identifier, The method includes: sending an email to the group mailbox indicated by the instant messaging group identifier, so that the group mailbox distributes the email to the member email addresses of the instant messaging group.
  • the sending an email to the recipient indicated by the recipient identifier includes: in response to the sender being a group member of the instant messaging group, preventing the sender from sending the email to the recipient. people send mail. In this case, if the sender is a member of the recipient's instant messaging group at the same time, he can avoid causing additional interruptions to the sender if he already knows the content of the email.
  • the email processing method provided by the present disclosure includes: acquiring an input recipient identifier; wherein the recipient identifier includes multiple instant messaging group identifiers, or the recipient identifier includes a personal email address and at least one instant messaging group identifier. Communication group ID. Send the email to the recipient through the email server.
  • the email receiving end receives the to-be-sent email transmitted by the email client; if it recognizes that the to-be-sent email includes an IM group identifier, obtain the group email address corresponding to the IM group identifier; use the group email address as the recipient address, Execute the send operation of the mail to be sent.
  • an email sent by an email client when received, if it is recognized that the recipient includes an instant messaging group name, an email is sent to the group address corresponding to the group name, thereby improving the functional integration of email and IM software. , to provide richer collaborative office functions.
  • the sending an email to the recipient indicated by the recipient ID based on the recipient ID includes: sending an email to the multiple instant messaging groups based on the recipient ID Send an email to the group member indicated by the group identifier in the group identifier, or send an email to the group member indicated by the at least one instant messaging group identifier and the personal email address. Based on the recipient identification, an email is sent to the group members respectively indicated by the multiple instant messaging group identifications.
  • sending emails to the group members respectively indicated by multiple IM group identifiers based on the recipient identifiers may be understood as performing email sending of two or more single IM groups in parallel .
  • the email is sent to the group member indicated by the instant messaging group identifier and the recipient indicated by the personal email address.
  • the email sending process of the IM group is parallel to the sending process of the personal email sending address, that is to say, there are two program branches executing in the background, which is convenient for users to send emails to different types of recipients at one time, reducing the operating costs.
  • sending an email to the group mailbox indicated by the instant messaging group identifier, so that the group mailbox distributes the email to the member email addresses of the instant messaging group includes: sending an email to the email service
  • the e-mail server sends the e-mail, so that the e-mail server determines the group e-mail address according to the instant messaging group identifier, sends the e-mail to the group e-mail address, and sends the e-mail to the members of the instant messaging group. the mail.
  • FIG. 4 is a flowchart of another mail processing method provided by Embodiment 4 of the present disclosure.
  • the optimized mail processing method provided in this embodiment mainly includes steps S41 , S22 , S23 , S24 and S25 .
  • the characters of the recipient identification may refer to any characters in the recipient identification.
  • it may be any character in a personal email address or any character in an instant messaging group identifier, which is not limited in this embodiment.
  • the recipient identification characters input by the user through the input device of the mail client in the recipient box are obtained.
  • a real-time request is made to the instant messaging server, and a request is made to query all group identifiers or user identifiers that contain the character.
  • the instant messaging server feeds back the queried group ID or user ID to the email client.
  • S43 Acquire the group ID or user ID fed back by the instant messaging server, and display it in association with the user input position (eg, display at the associated position of the recipient's input field).
  • the email client is based on the group identification or user identification fed back by the instant messaging server, and displays it in association with the user input position for the user to select.
  • S44 Obtain the user's selection instruction, and use the group identifier or user identifier selected by the user as the recipient identifier.
  • the user's selection indication may be a group ID or a user ID displayed by the user by clicking.
  • Obtaining the user's selection indication may be obtaining the group identifier or user identifier clicked by the user, and using the group identifier or user identifier clicked by the user as the recipient identifier.
  • the characters of the recipient's ID input by the user subsequently are obtained, combined with the characters of the recipient's ID entered in the history, and the operation of requesting the instant messaging server to perform ID query is returned.
  • the user's selection instruction if the user's selection instruction is not obtained, it means that the group ID or user ID fed back by the instant messaging server does not have the recipient to whom the user wants to send the email, then continue to obtain the characters subsequently input by the user, and The character combination of the recipient's ID entered in the history, and the operation of requesting the instant messaging server to perform ID query is returned.
  • the instant messaging server fails to feed back the group ID or user ID according to the input characters, it will remind the user that the group ID or user ID cannot be recognized, and whether to continue to use the input characters as recipient identification. If it is detected that the user has determined to continue to use the characters of the entered characters as the recipient identification, the sending operation of the mail is performed.
  • the user inputs the characters of the group name into the recipient column
  • the associative input method is used to send a query request to the IM server in real time according to the partial characters input by the user, so as to query the groups that satisfy the partial characters. name or personal name, and feed it back to the mail client for display for users to choose and input.
  • the automatic recommendation component can be invoked, and the automatic recommendation component can automatically recommend candidate group identifiers based on the user's input for the user to select and input. In this way, it can help the user to input the recipient identifier quickly and accurately, reduce the time for the user to input the complete recipient identifier, and improve the input speed.
  • the method further includes: acquiring a group email address corresponding to the instant messaging group identifier, and displaying the group email address in the email.
  • a request is made to the email server to obtain the group email address corresponding to the instant messaging group identifier, and after obtaining the group email address corresponding to the instant messaging group identifier sent by the email server, the group email address is displayed in the email .
  • the user can clearly see the group email address corresponding to the group, so that the user can check whether the group email address is correct, avoid errors in the group email address and cause errors in email sending, and improve the user experience.
  • the mail processing method provided in this embodiment performs a deduplication operation on the duplicate recipient addresses.
  • the deduplication operation can be performed by the mail server or by the mail client.
  • sending an email to the recipient address indicated by the recipient identifier includes: performing a deduplication operation on the recipient address indicated by the recipient identifier, and sending an email to the recipient address indicated by the recipient identifier.
  • the mail is sent to the deduplicated recipient address.
  • the deduplication operation refers to sending an email to only one of the recipient addresses when there are multiple identical recipient addresses.
  • the same group members may exist in multiple IM groups, that is, one group member may be in multiple IM groups at the same time.
  • group email address for distributing emails can be set according to specific conditions.
  • a group email address for distributing emails may be a group email address corresponding to a group identifier with fewer members in the group.
  • it may also be the group email address corresponding to the group ID that is arranged at the top of the recipient ID.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes: determining the members included in the IM group according to the IM group identifier; The member ID of the above member determines the member's email address. Perform a deduplication operation on the member email address to obtain the deduplicated member email address.
  • performing the deduplication operation based on the determined member email addresses means that the determined member email addresses are duplicated, and only one of the member email addresses is selected to generate an email.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes: determining the members included in the IM group according to the IM group identifier; The member ID of the member is deduplicated; the member's email address is determined based on the deduplicated member ID.
  • the deduplication operation is performed based on the member identifier fed back by the IM server. If there are duplicate member IDs in the feedback, only one member ID is reserved.
  • the member email addresses are determined according to the deduplicated member identifiers, which can avoid repeated determination of the member email addresses with the same member identifiers, thus reducing the time for determining the member emails and reducing the waste of resources.
  • FIG. 5 is an interaction diagram of the email processing method provided by Embodiment 6 of the present disclosure, as shown in FIG. 5 ,
  • the email client obtains the recipient identifier; wherein the recipient identifier includes multiple IM group identifiers, or the recipient identifier includes a personal email address and at least one IM group identifier.
  • the instant messaging group identifier may be obtained by feedback from the IM server after a request from the email client and the IM server.
  • the mail client sends the mail to be sent to the mail server.
  • the email server If the email server recognizes that the to-be-sent email includes an instant messaging group identifier, obtain a group email address corresponding to the instant messaging group identifier.
  • the email server sends the to-be-sent email to the group email address.
  • the email server detects that the group email address has received an email.
  • the email server According to the instant messaging group identifier corresponding to the group email address carried in the email, the email server initiates a group member query request to the instant messaging server.
  • the email server receives the member identifiers included in the instant messaging group fed back by the instant messaging server;
  • the email server determines the member email addresses of the members in the instant messaging group according to the member identifiers.
  • the mail server distributes mail to the member's mail addresses.
  • the mail server receives the to-be-sent mail transmitted by the mail client; if it is recognized that the to-be-sent mail includes an instant messaging group identifier, obtain the group email address corresponding to the instant messaging group identifier; The group email address is used as the recipient address to execute the sending operation of the email to be sent.
  • an email sent by an email client is received, if it is recognized that the recipient includes an instant messaging group name, an email is sent to the group address corresponding to the group name, thereby improving the functional integration of email and IM software. , to provide richer collaborative office functions.
  • the instant messaging group identifier is included in the email body, the group email address indicated by the instant messaging group identifier is added to the recipient address.
  • the location of the instant messaging group identifier is described, but not limited.
  • the candidate instant messaging group identifiers may be automatically recommended based on the user's input.
  • the automatic recommendation component can be invoked in response to a specific prompt entered by the user. Further, in response to the user inputting a specific prompt, the automatic recommendation component can be invoked, and the automatic recommendation component can automatically recommend candidate group identifiers based on the user's input for the user to select and input.
  • the candidate instant messaging group identifier has display information representing the instant messaging group.
  • the displayed information characterizing the instant messaging group may further distinguish the instant messaging group from other recipients (eg, individual recipients, mail groups).
  • the recipient's identity for example, name
  • the component presents the recipient user's email address and the instant messaging group containing the recipient user. At this time, because of the display information representing the instant messaging group, the individual can be distinguished from the group.
  • the instant messaging group identifier may be an identifier of a group associated with the sender user.
  • the association relationship can be interpreted as having certain operation authority for the corresponding group (including but not limited to group members, group owners, group administrators, etc.).
  • the address of the group mail may be a hash (randomly generated) address, a keyword corresponding to the group identifier, or a combination of the two.
  • the group email address may be a group email address that corresponds to a communication group ID one-to-one, or may be a group member obtained based on the instant messaging group ID collection of email addresses. If the group email address is a one-to-one group email address corresponding to the instant messaging group identifier, it is possible to obtain the technical effect of not exposing the personal email addresses of other group members in the group to the recipient, thereby facilitating privacy protection.
  • the recipient identifier includes multiple instant messaging group identifiers, and the recipient identifier indicates to the recipient identifier based on the recipient identifier.
  • Sending an email to the recipient of the IM includes: querying the group member identification based on the instant messaging group identification, determining the group member email address based on the group member identification obtained by the query, and sending an email to the group member email address.
  • receiving an email to be sent may mean that the email client receives the edited content during the process of editing the email by the user, and may also mean receiving emails sent by other people.
  • the "recognized that the email to be sent includes an instant messaging group identifier”
  • the timing of identification is not limited, and it can be identified along with the receiving process, after editing is completed, or in response to a certain trigger Action identification. If it is a scenario of receiving an email sent by another person, you can identify whether the email contains a group identifier by identifying the preset location (body, title, etc.) of the email.
  • FIG. 6 is a structural diagram of an email processing apparatus provided in Embodiment 7 of the present disclosure. This embodiment is applicable to the case where the functions of email and IM software are combined, and the apparatus can be implemented by means of software and/or hardware. .
  • the mail processing device can, for example, be integrated in the mail server.
  • the mail processing apparatus mainly includes a receiving module 61 , an address obtaining module 62 and a first sending module 63 .
  • the receiving module 61 is used to receive the mail to be sent
  • the address obtaining module 62 is configured to obtain a group email address corresponding to the instant messaging group identification if it is identified that the to-be-sent email includes an instant messaging group identification;
  • the first sending module 63 is configured to send the to-be-sent email to the recipient address indicated by the recipient identifier, where the recipient address includes the group email address.
  • the mail server receives the to-be-sent mail transmitted by the mail client; if it is identified that the to-be-sent mail includes an IM group identifier, obtain the group e-mail address corresponding to the IM group identifier; The to-be-sent email is sent to the recipient address indicated by the sender identifier, wherein the recipient address includes the group email address.
  • an email sent by an email client is received, if it is recognized that the recipient includes an instant messaging group name, an email is sent to the group address corresponding to the group name, thereby improving the functional integration of email and IM software. , to provide richer collaborative office functions.
  • the apparatus further includes: a member email determination module and an email distribution module;
  • the member email determination module is configured to, if it is detected that the group email address has received an email, determine the members of the instant messaging group according to the instant messaging group identifier corresponding to the group email address carried in the email email address;
  • An email distribution module configured to distribute the received emails to the member email addresses.
  • the apparatus further includes: an address replacement module, configured to use the member's email address as a recipient address, and use the received email as an email to be distributed, and before performing the distribution operation, use the email address to be sent as the email address to be sent.
  • an address replacement module configured to use the member's email address as a recipient address, and use the received email as an email to be distributed, and before performing the distribution operation, use the email address to be sent as the email address to be sent.
  • the email address of the sender of the email which replaces the email address of the sender of the email to be distributed.
  • the member email determination module includes:
  • a query request unit configured to initiate a group member query request to the instant messaging server according to the instant messaging group identifier corresponding to the group email address carried in the email;
  • a member identification receiving unit configured to receive the member identification included in the instant messaging group fed back by the instant messaging server;
  • a member email address determination unit configured to determine the member email addresses of members in the instant messaging group according to the member identifiers.
  • the address obtaining module 62 includes:
  • a group email address query unit configured to query whether there is a group email address corresponding to the instant messaging group identifier
  • a group email address creation unit configured to create a corresponding group email address for the instant messaging group if it does not exist.
  • the apparatus further includes a deduplication module, which is configured to perform a deduplication operation on the recipient address indicated by the recipient identifier, and send the deduplication to the recipient address after deduplication. mail.
  • a deduplication module which is configured to perform a deduplication operation on the recipient address indicated by the recipient identifier, and send the deduplication to the recipient address after deduplication. mail.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes: determining the members included in the IM group according to the IM group identifier; Deduplication operation is performed on the member ID of the above-mentioned member; the member's email address is determined based on the member ID after deduplication.
  • performing a deduplication operation on the recipient address indicated by the IM group identifier includes: determining the members included in the IM group according to the IM group identifier; The member identification of the member determines the member email address. Perform a deduplication operation on the member email address to obtain the deduplicated member email address.
  • FIG. 7 is a structural diagram of an email processing apparatus provided in Embodiment 8 of the present disclosure. This embodiment is applicable to the case where the functions of email and IM software are combined, and the apparatus can be implemented by means of software and/or hardware. .
  • the mail processing device can be integrated, for example, in a mail client.
  • the mail processing apparatus mainly includes an identification acquiring module 71 and a second sending module 72 .
  • the identification acquisition module 71 is used to obtain the identification of the recipient; wherein, the identification of the recipient includes multiple instant messaging group identifications, or the identification of the recipient includes a personal email address and at least one instant messaging group identification;
  • the second sending module 72 is configured to send an email to the recipient indicated by the recipient ID based on the recipient ID.
  • the second sending module 72 is specifically configured to, based on the recipient identifier, send an email to the group member indicated by the group identifier in the multiple IM group identifiers, or send an email to the The group member indicated by at least one instant messaging group identifier and the personal email address send emails.
  • the identity acquisition module 71 includes:
  • a character acquisition unit used to acquire the characters of the recipient identification entered by the user in real time
  • a requesting query unit configured to request the instant messaging server to perform an identification query according to the characters input by the user, so as to request the instant messaging server to query the group identification or user identification including the input characters;
  • the identification obtaining unit is configured to obtain the group identification or user identification fed back by the instant messaging server, and display the identification at the associated position of the user input (such as the recipient input field).
  • the identity acquisition module 71 further includes:
  • a recipient identifier determination unit configured to use the group identifier or user identifier selected by the user as the recipient identifier if the user's selection instruction is obtained;
  • the character acquisition unit is used to acquire the character of the recipient's identity that is input by the user subsequently if the user's selection instruction is not obtained, combine it with the character of the recipient's identity entered in the history, and return the execution request to the instant messaging server for identification query operation.
  • the mail servers to which the recipient identifiers belong are the same or different.
  • the second sending module is specifically configured to send an email to the group mailbox indicated by the IM group identifier, so that the group The group mailbox distributes emails to member email addresses of the instant messaging group.
  • sending an email to the group mailbox indicated by the instant messaging group identifier, so that the group mailbox distributes the email to member email addresses of the instant messaging group includes: sending an email to the email service
  • the e-mail server sends the e-mail, so that the e-mail server determines the group e-mail address according to the instant messaging group identifier, sends the e-mail to the group e-mail address, and sends the e-mail to the members of the instant messaging group. the mail.
  • the apparatus further includes: a group email address display module, configured to acquire a group email address corresponding to the instant messaging group identifier, and display the group email address in the email.
  • a group email address display module configured to acquire a group email address corresponding to the instant messaging group identifier, and display the group email address in the email.
  • the apparatus further includes: a deduplication module, configured to perform a deduplication operation on the recipient address indicated by the recipient identifier, and send the mail to the deduplicated recipient address.
  • a deduplication module configured to perform a deduplication operation on the recipient address indicated by the recipient identifier, and send the mail to the deduplicated recipient address.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes: determining the members included in the IM group according to the IM group identifier; The member ID of the member is deduplicated; the member's email address is determined based on the member ID after deduplication.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes: determining the members included in the IM group according to the IM group identifier; The member identifier of the member determines the member's email address; the deduplication operation is performed on the member's email address to obtain the deduplicated member's email address.
  • FIG. 8 it shows a schematic structural diagram of an electronic device (eg, a terminal device or a server in FIG. 1 ) 800 suitable for implementing an embodiment of the present disclosure.
  • Terminal devices in the embodiments of the present disclosure may include, but are not limited to, such as mobile phones, notebook computers, digital broadcast receivers, PDAs (Personal Digital Assistant, personal digital assistants), PADs (Portable Android Device, tablet computers), PMPs (Portable Multimedia Player portable multimedia player), in-vehicle terminals (for example, in-vehicle navigation terminals), and other mobile terminals, as well as stationary terminals such as digital TV (Digital Television), desktop computers, and the like.
  • the electronic device shown in FIG. 8 is only an example, and should not impose any limitation on the function and scope of use of the embodiments of the present disclosure.
  • the electronic device 800 may include a processing device (such as a central processing unit, a graphics processor, etc.) 801, which may be stored in a read-only memory (Read-Only Memory, ROM) 802 according to a program or from a storage device 808 performs various appropriate actions and processes by loading a program into a random access memory (RAM) 803 .
  • ROM Read-Only Memory
  • RAM random access memory
  • various programs and data required for the operation of the electronic device 800 are also stored.
  • the processing device 801, the ROM 802, and the RAM 803 are connected to each other through a bus 804.
  • An Input/Output (I/O) interface 805 is also connected to the bus 804 .
  • the following devices can be connected to the I/O interface 805: input devices 806 including, for example, a touch screen, touch pad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; including, for example, a Liquid Crystal Display (LCD) Output device 807 , speaker, vibrator, etc.; storage device 808 including, eg, magnetic tape, hard disk, etc.; and communication device 809 .
  • Communication means 809 may allow electronic device 800 to communicate wirelessly or by wire with other devices to exchange data. While FIG. 8 shows an electronic device 800 having various means, it should be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided.
  • embodiments of the present disclosure include a computer program product comprising a computer program carried on a non-transitory computer readable medium, the computer program containing program code for performing the method illustrated in the flowchart.
  • the computer program may be downloaded and installed from the network via the communication device 809, or from the storage device 808, or from the ROM 802.
  • the processing device 801 the above-mentioned functions defined in the methods of the embodiments of the present disclosure are executed.
  • the computer-readable medium mentioned above in the present disclosure may be a computer-readable signal medium or a computer-readable storage medium, or any combination of the above two.
  • the computer-readable storage medium can be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus or device, or a combination of any of the above.
  • Computer readable storage media may include, but are not limited to, electrical connections with one or more wires, portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), erasable Programmable read-only memory (Electrical Programmable ROM, EPROM or flash memory), optical fiber, portable compact disk read-only memory (Compact Disc ROM, CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the above.
  • a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device.
  • a computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave with computer-readable program code embodied thereon. Such propagated data signals may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing.
  • a computer-readable signal medium can also be any computer-readable medium other than a computer-readable storage medium that can transmit, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device .
  • the program code contained on the computer-readable medium can be transmitted by any suitable medium, including but not limited to: electric wire, optical cable, RF (Radio Frequency, radio frequency), etc., or any suitable combination of the above.
  • the client and server can use any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol) to communicate, and can communicate with digital data in any form or medium.
  • Data communications eg, communication networks
  • Examples of communication networks include Local Area Network (“LAN”), Wide Area Network (“WAN”), the Internet (eg, the Internet), and end-to-end networks (eg, Adaptive Heuristic for Opponent Classification, ad hoc end-to-end networks), and any currently known or future developed networks.
  • LAN Local Area Network
  • WAN Wide Area Network
  • the Internet eg, the Internet
  • end-to-end networks eg, Adaptive Heuristic for Opponent Classification, ad hoc end-to-end networks
  • the above-mentioned computer-readable medium may be included in the above-mentioned electronic device; or may exist alone without being assembled into the electronic device.
  • the above-mentioned computer-readable medium carries one or more programs, and when the above-mentioned one or more programs are executed by the electronic device, the electronic device: receives the mail to be sent; if it is identified that the mail to be sent includes an instant messaging group group identifier, obtain the group email address corresponding to the instant messaging group identifier; send the to-be-sent email to the recipient address indicated by the recipient identifier, wherein the recipient address includes the group email address .
  • the above computer-readable medium carries one or more programs, and when the above one or more programs are executed by the electronic device, the electronic device causes the electronic device to: acquire a recipient identifier; wherein the recipient identifier includes multiple IM group identifiers, or the recipient identifier includes a personal email address and at least one IM group identifier; based on the recipient identifier, send an email to the recipient indicated by the recipient identifier .
  • Computer program code for performing operations of the present disclosure may be written in one or more programming languages, including but not limited to object-oriented programming languages - such as Java, Smalltalk, C++, or a combination thereof, Also included are conventional procedural programming languages - such as the "C" language or similar programming languages.
  • the program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer, or entirely on the remote computer or server.
  • the remote computer may be connected to the user's computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (eg, using an Internet service provider through Internet connection).
  • LAN local area network
  • WAN wide area network
  • each block in the flowchart or block diagrams may represent a module, segment, or portion of code that contains one or more logical functions for implementing the specified functions executable instructions.
  • the functions noted in the blocks may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved.
  • each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations can be implemented in dedicated hardware-based systems that perform the specified functions or operations , or can be implemented in a combination of dedicated hardware and computer instructions.
  • the units involved in the embodiments of the present disclosure may be implemented in a software manner, and may also be implemented in a hardware manner.
  • the name of the unit does not constitute a limitation on the unit itself under certain circumstances, for example, the receiving module can also be described as "a unit for receiving mails to be sent".
  • exemplary types of hardware logic components include: Field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (Application Specific Standard Products) Standard Product (ASSP), System-on-chip (SOC), Complex Programmable Logic Device (CPLD), etc.
  • FPGAs Field Programmable Gate Arrays
  • ASICs Application Specific Integrated Circuits
  • ASSP Application Specific Standard Products
  • SOC System-on-chip
  • CPLD Complex Programmable Logic Device
  • a machine-readable medium may be a tangible medium that may contain or store a program for use by or in connection with the instruction execution system, apparatus or device.
  • the machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium.
  • Machine-readable media may include, but are not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices, or devices, or any suitable combination of the foregoing.
  • machine-readable storage media would include one or more wire-based electrical connections, portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM or flash memory), fiber optics, compact disk read only memory (CD-ROM), optical storage, magnetic storage, or any suitable combination of the foregoing.
  • RAM random access memory
  • ROM read only memory
  • EPROM or flash memory erasable programmable read only memory
  • CD-ROM compact disk read only memory
  • magnetic storage or any suitable combination of the foregoing.
  • a mail processing method, apparatus, and system comprising:
  • the to-be-sent email includes an instant messaging group identifier, obtain a group email address corresponding to the instant messaging group identifier;
  • the to-be-sent email is sent to the recipient address indicated by the recipient identifier, wherein the recipient address includes the group email address.
  • a mail processing method, apparatus, and system comprising:
  • the member email addresses of members in the instant messaging group are determined according to the instant messaging group identifier corresponding to the group email address carried in the email;
  • a mail processing method, apparatus, and system comprising:
  • the member email addresses of the members in the instant messaging group are determined according to the member identifiers.
  • a mail processing method, apparatus, and system comprising:
  • Sending the to-be-sent email to the recipient address indicated by the recipient identifier includes: performing a deduplication operation on the recipient address indicated by the recipient identifier, and sending the email to the deduplicated recipient address.
  • an email processing method, device, and system are provided.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes:
  • the member email address is determined based on the deduplicated member identification ID.
  • an email processing method, device, and system are provided.
  • performing a deduplication operation on the recipient address indicated by the instant messaging group identifier includes:
  • an email processing method, device, and system are provided.
  • acquiring the group email address corresponding to the instant messaging group identifier includes:
  • a mail processing method, apparatus, and system comprising:
  • the recipient identifier includes multiple IM group identifiers, or the recipient identifier includes a personal email address and at least one IM group identifier;
  • an email is sent to the recipient indicated by the recipient identification.
  • a mail processing method, apparatus, and system In the above method, the recipient identifier indicated by the recipient identifier is sent to the recipient based on the recipient identifier.
  • Send mail including:
  • personal email address to send emails to send emails.
  • an email processing method, device, and system are provided.
  • acquiring the input recipient identifier includes:
  • the instant messaging server According to the characters input by the user, request the instant messaging server to perform an identification query, so as to request the instant messaging server to query the group identification or user identification including the input characters;
  • a mail processing method, device, and system After displaying in association with the user input position, the method further includes:
  • the group identifier or user identifier selected by the user is used as the recipient identifier
  • the characters of the recipient's ID input by the user subsequently are obtained, combined with the characters of the recipient's ID entered in the history, and the operation of requesting the instant messaging server to perform ID query is returned.
  • an email processing method, device, and system are provided.
  • the recipient identifiers belong to The mail server is the same or different.
  • an email processing method, device, and system are provided.
  • the recipient identifier includes an instant messaging group identifier, and the recipient identifier is based on the recipient identifier.
  • Send an email to the recipient indicated by the recipient ID including:
  • an email processing method, device, and system are provided.
  • an email is sent to a group mailbox indicated by the instant messaging group identifier, so that the group The mailbox distributes emails to the member email addresses of the instant messaging group, including:
  • an email processing method, device, and system are provided, the method further comprising: acquiring a group email address corresponding to the instant messaging group identifier, and displaying it in the email the group email address.
  • an email processing method, apparatus, and system are provided.
  • an email is sent to the recipient address indicated by the recipient identifier.
  • an email processing method, device, and system are provided.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes:
  • the member email address is determined based on the deduplicated member identification ID.
  • an email processing method, device, and system are provided.
  • performing a deduplication operation on the recipient address indicated by the recipient identifier includes:

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Abstract

一种邮件处理方法、装置、设备、介质、计算机程序产品和计算机程序，方法包括：接收待发送邮件；如果识别到待发送邮件中包括即时通信群组标识，获取即时通信群组标识对应的群组邮件地址；将群组邮件地址作为收件地址，执行待发送邮件的发送操作。上述方案通过邮件服务器接收到邮件客户端发送的邮件时，如果识别到收件人中包括即时通信群组名称，则向群组名称对应的群组地址发送邮件，提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。

Description

一种邮件处理方法、装置、设备和介质
本申请要求于2020年06月28日提交中国专利局、申请号为202010600626.1、申请名称为“一种邮件处理方法、装置、设备和介质”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本公开实施例涉及计算机数据处理技术，尤其涉及一种邮件处理方法、装置、设备、介质、计算机程序产品和计算机程序。
背景技术
电子邮件和即时通信(Instant Messenger，IM)软件是目前常用的协作软件。在协同工作成为常态的情况下，电子邮件和IM软件均承担了信息交互的功能。
发明内容
本公开实施例提供一种邮件处理方法、装置、设备、介质、计算机程序产品和计算机程序，以提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。
第一方面，本公开实施例提供了一种邮件处理方法，所述方法包括：
接收待发送邮件；
如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；
向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
第二方面，本公开实施例还提供了一种邮件处理方法，所述方法包括：
获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；
基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
第三方面，本公开实施例还提供了一种邮件处理装置，所述装置包括：
接收模块，用于接收待发送邮件；
地址获取模块，用于如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；
第一发送模块，用于向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
第四方面，本公开实施例还提供了一种邮件处理装置，所述装置包括：
标识获取模块，用于获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；
第二发送模块，用于基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
第五方面，本公开实施例还提供了一种设备，包括：
一个或多个处理器；
存储器，用于存储一个或多个程序；
当所述一个或多个程序被所述一个或多个处理器执行，使得所述一个或多个处理器实现如本公开实施例中任一项所述的邮件处理方法。
第六方面，本公开实施例还提供了一种介质，所述介质存储有计算机程序，所述计算机程序被处理器执行时实现如本公开实施例中任一项所述的邮件处理方法。
第七方面，本公开实施例还提供了一种计算机程序产品，所述计算机程序产品包括计算机程序，所述计算机程序被处理器执行时实现如本公开实施例中任一项所述的邮件处理方法。
第八方面，本公开实施例还提供了一种计算机程序，所述计算机程序被处理器执行时实现如本公开实施例中任一项所述的邮件处理方法。
本公开提供了邮件处理方法、装置、设备、介质、计算机程序产品和计算机程序，其中所述方法包括：接收待发送邮件；如果识别到待发送邮件中包括即时通信群组标识，获取即时通信群组标识对应的群组邮件地址；将群组邮件地址作为收件地址，执行待发送邮件的发送操作。本公开通过接收到邮件客户端发送的邮件时，如果识别到收件人中包括即时通信群组名称，则向群组名称对应的群组地址发送邮件，提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。
附图说明
结合附图并参考以下具体实施方式，本公开各实施例的上述和其他特征、优点及方面将变得更加明显。贯穿附图中，相同或相似的附图标记表示相同或相似的元素。应当理解附图是示意性的，原件和元素不一定按照比例绘制。
图1是本公开实施例一提供的一种邮件处理方法的流程图；
图2是本公开实施例二提供的另一种邮件处理方法的流程图；
图3是本公开实施例三提供的一种邮件处理方法的流程图；
图4是本公开实施例四提供的另一种的邮件处理方法的流程图；
图5是本公开实施例五提供的一种邮件处理方法的交互流程图；
图6是本公开实施例七提供的一种邮件处理装置的结构图；
图7是本公开实施例八提供的一种邮件处理装置的结构图；
图8是本公开实施例九提供的一种电子设备的结构图。
具体实施方式
下面将参照附图更详细地描述本公开的实施例。虽然附图中显示了本公开的某些实施例，然而应当理解的是，本公开可以通过各种形式来实现，而且不应该被解释为限于这里阐述的实施例，相反提供这些实施例是为了更加透彻和完整地理解本公开。应当理解的是，本公开 的附图及实施例仅用于示例性作用，并非用于限制本公开的保护范围。
应当理解，本公开的方法实施方式中记载的各个步骤可以按照不同的顺序执行，和/或并行执行。此外，方法实施方式可以包括附加的步骤和/或省略执行示出的步骤。本公开的范围在此方面不受限制。
本文使用的术语“包括”及其变形是开放性包括，即“包括但不限于”。术语“基于”是“至少部分地基于”。术语“一个实施例”表示“至少一个实施例”；术语“另一实施例”表示“至少一个另外的实施例”；术语“一些实施例”表示“至少一些实施例”。其他术语的相关定义将在下文描述中给出。
需要注意，本公开中提及的“第一”、“第二”等概念仅用于对不同的装置、模块或单元进行区分，并非用于限定这些装置、模块或单元所执行的功能的顺序或者相互依存关系。
需要注意，本公开中提及的“一个”、“多个”的修饰是示意性而非限制性的，本领域技术人员应当理解，除非在上下文另有明确指出，否则应该理解为“一个或多个”。
本公开实施方式中的多个装置之间所交互的消息或者信息的名称仅用于说明性的目的，而并不是用于对这些消息或信息的范围进行限制。
实施例一
图1是本公开实施例一提供的一种邮件处理方法的流程图，本实施例可适用于电子邮件与IM软件的功能结合的情况，该方法可以由邮件处理装置来执行，所述装置可以通过软件和/或硬件的方式来实现。所述邮件处理装置例如可以集成在邮件服务端中。
如图1所示，本实施例提供的邮件处理方法主要包括步骤S11、S12和S13。
S11、接收待发送邮件。
在本实施例中，随着互联网的不断发展，即时通信应用已经成为人们最为广泛应用的沟通方式，并越来越多的应用于日常的移动办公之中。因此，通过将即时通信应用与电子邮件功能相结合，有助于企业工作与管理的移动化发展，并且便于用户在即时通讯与邮件收发之间无缝切换。所述待发送邮件是指需要发送至收件方的电子邮件，所述待发送邮件例如可以由邮件客户端发送。
S12、如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址。
即时通信也称为即时通讯，是指能够即时发送和接收互联网消息等的业务。即时通信通常由即时通信应用来实现。上述即时通信应用可以是企业即时通信应用(Enterprise Instant Messaging，EIM)，也可以是个人即时通信软件。本实施例中并不进行限定。
即时通信群组可以是指即时通讯软件中包含多个群成员的通讯群组。即时通信群组标识可以是用于唯一表示该群组的标识，如，可以与同一IM应用中其它群组相互区分的群组名称，或者，群组ID(Identification)等。
在本实施例中，上述即时通信群组标识的数量可以根据邮件客户端的输入来确定。即时通信群组标识可以是一个也可以是多个。多个即时通信群组标识则表示需要将待发送邮件发送至多个即时通信群组标识中各个成员的成员邮件地址中。
在一些可选的实现方式中，识别所述待发送邮件中包括即时通信群组标识，包括：在待发送邮件的指定位置进行识别，识别该指定位置是否添加即时通信群组标识。如果在该指定位置中添加即时通信群组标识，则确定识别到待发送邮件中包括即时通信群组标识。上述指定位置可以是待发送邮件的报文包头中，也可以是邮件主题，邮件正文、邮件收件人等任一位置。本实施例中仅对即时通信群组标识的位置进行说明，而非限定。
在一些可选的实现方式中，识别所述待发送邮件中包括即时通信群组标识，包括：识别到指定标识后，将所述指定标识之后的群组标识确定为通信群组标识。上述指定标识可以根据实际情况进行设置，例如：在指定标识是第一状态时，将指定标识之后的群组标识确定为通信群组标识。具体的，所述指定标识可以是“1”，或者预设设定的指定字符。本实施例中仅对指定标识进行说明，而非限定。
在本实施例中，即时通信群组标识与群组邮件地址是一一对应的关系，即每个即时通信群组对应一个且仅有一个群组邮件地址。例如：群组标识是“第一项目部”的即时通信群组对应的群组邮件地址为diyixiangmubu@xx.com。即时通信群组标识与群组邮件地址的对应关系可以是第一次进行群组邮件发送时创建，也可以是即时通信群组的管理人员创建，或者在建群时生成。其中，第一次进行群组邮件发送时创建，可以理解为接收到的邮件中包含即时通信群组标识，但是该即时通信群组标识并未存在对应的群组邮件地址，则创建该即时通信群组标识对应的群组邮件地址。这样，检测到即时通信群组标识时，且不存在对应的群组邮件地址的情况下，创建群组邮件地址，避免了为每一个群组标识创建群组邮件地址，导致的邮件地址的浪费。
进一步的，即时通信群组标识与群组邮件地址的对应关系也可以在后续的使用过程中由群组的管理人员等进行修改。
在上述对应关系由邮件服务端创建时，可以创建与邮件服务端所提供的邮件地址类型一致的群组邮件地址。上述类型可以由邮件地址的后缀名称来体现。类型一致可以是邮件地址的后缀名称一致。例如：邮件地址为12345@xx.com时，后缀为“xx.com”。
可选的，所述群组邮件地址是哈希地址。其中，哈希地址是指根据关键字由哈希函数直接得到的地址，也就是说，可以通过关键字与哈希地址的映射关系来快速查找到哈希地址。具体的，所述关键字可以基于群组标识来确定。这样，就可以群组标识快速查询到群组邮件地址，加快群组邮件地址的查找速度。
获取所述即时通信群组标识对应的群组邮件地址可以是邮件服务端基于所述即时通信群组标识进行查询，获取查询到的群组邮件地址。若未查询到即时通信群组标识对应的群组邮件地址，可以认为该群组尚未创建群组邮件地址。此时，可以为上述即时通信群组标识创建对应的群组邮件地址。这样，在需要向群组中的成员分发邮件时才为其创建群组邮件地址，是按需创建，可以节省资源(邮件地址资源、存储资源等)，同时，也可以提升查询效率。
进一步的，如果识别到所述待发送邮件中不包括即时通信群组标识，则该待发送邮件仅仅是普通的邮件，并不需要进行群组发送。基于待发送邮件的收件方地址执行发送操作即可。
S13、向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
在一些可选的实现方式中，所述向收件方标识所指示的收件地址发送所述待发送邮件，包括：响应于发件人为所述即时通信群组的群成员，阻止向所述发件人发送所述待发送邮件。在这种情况下，若发件人同时为收件方的即时通信群组中的一员，则在其已知晓邮件内容的情况下可以避免对该发件人造成额外的打扰。
本公开提供的邮件处理方法，包括：接收待发送邮件；如果识别到待发送邮件中包括即时通信群组标识，获取即时通信群组标识对应的群组邮件地址；将群组邮件地址作为收件地址，执行待发送邮件的发送操作。本公开通过接收到邮件客户端发送的邮件时，如果识别到收件人中包括即时通信群组名称，则向群组名称对应的群组地址发送邮件，提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。
在一些实施例中，获取所述即时通信群组标识对应的群组邮件地址可以包括：查询是否存在所述即时通信群组标识对应的群组邮件地址；如果不存在，则为所述即时通信群组创建对应的群组邮件地址。
本实施例中，在识别到所述待发送邮件中包括即时通信群组标识时，先查询是否存在即时通信群组标识对应的群组邮件地址，如果存在，则直接获取该即时通信群组标识对应的群组邮件地址；如果不存在，则为该即时通信群组标识创建对应的群组邮件地址，并将该即时通讯群组标识与群组邮件地址的对应关系进行存储。这样，在下一次执行该群组的群发邮件时，可以快速查找到该即时通信群组标识对应的群组邮件地址，避免了每次进行邮件群组发送都需要创建群组邮件地址，减少了邮件服务端的运行压力，且在需要向群组中的成员分发邮件时才为其创建群组邮件地址，是按需创建，可以节省资源(邮件地址资源、存储资源等)。
实施例二
图2是本公开实施例二提供的另一种的邮件处理方法的流程图。如图2所示，本实施例提供的邮件处理方法主要包括步骤S21、S22、S23、S24和S25。
S21、接收待发送邮件。
S22、如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址。
S23、向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
S24、如果检测到所述群组邮件地址接收到邮件，根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，确定即时通信群组中成员的成员邮件地址。
在本实施例中，成员邮件地址是指即时通信群组中每个成员各自的电子邮件地址。本实施例中，对成员邮件地址的类型没有任何限制，只要是用户绑定至自身的任何合法的邮件地址，均可以作为成员邮件地址。其中，用户绑定至自身的邮件地址可以是用户自己绑定的邮件地址，也可以是群组管理员分配的，或者系统自动生成后通知给用户的。
其中，成员邮件地址可以是用户在邮件服务端注册生成，其类型可以由该邮件地址的后缀来体现。成员邮件地址也可以是服务端接收到的该成员为自身绑定的邮件地址。 这样，通过对各种类型的邮件地址的兼容，可以提升用户的选择自由度，使用户获得更好的使用体验。
在一个可选的实施方式中，群成员绑定的成员邮件地址，是与IM群组服务器关联的邮件服务器(例如，IM服务的提供方和邮件服务的提供方属于同一厂商)对应的邮件地址，从而可以保证发给IM群的邮件，都能够自动发送给特定的邮件服务器对应的邮箱，保证信息安全性，比如，都发送到公司邮箱，而非个人邮箱。其中，成员邮件地址，可以是IM服务器自动为群成员分配的，或者是群成员已有的与邮件服务端类型一致的邮件地址。
在一个实例中，确定即时通信群组中成员的成员邮件地址可以是基于即时通信群组标识向即时通信的服务端请求该群组内所有成员的成员标识，基于上述成员标识确定各个成员的成员邮件地址。这样，可以实时获取群组内的成员标识，尽可能地确保获取到的群组成员信息是最新的。
在另一个实例中，确定即时通信群组中成员的成员邮件地址也可以是邮件服务端查询预先在本地保存的该即时通信群组中各个成员的成员邮件地址。具体的，在邮件服务端基于即时通信群组标识向即时通信服务端请求该群组内所有成员的成员标识，基于上述成员标识确定各个成员的成员邮件地址后，将该群组的所有成员邮件地址以群组的形式进行保存，以便下一次进行群组邮件发送时，可以直接获取该群组的成员邮件地址。
进一步的，即时通信服务端在群组成员发生更新时，向邮件服务端同步成员更新的情况，以使邮件服务端可以根据上述成员更新情况更新该群组的成员邮件地址。
S25、将所述接收到邮件发送至所述成员邮件地址。
在本实施例中，确定成员邮件地址之后，将群组邮件地址接收到的邮件分发至每个成员邮件地址中，使得该群组中的各个成员均可以收到该邮件。
在这里，将群组邮件地址接收到的邮件分发至每个成员邮件地址，可以理解为，将该邮件从群组邮件地址“传递至”群成员邮件地址。在分发的过程中，不会对邮件的任何信息进行修改，也即，邮件的发件人仍然是原始发件方邮件地址，邮件的收件方仍然是群组邮件地址。
在本实施例中，通过群组邮件地址将邮件向成员邮件地址分发，可以保留原始发件方信息，使群成员收到邮件之后，明确知道发件方的具体信息，避免成员无法获取到邮件发件方的信息。
在上述实施例的基础上，根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，确定即时通信群组对应的至少一个成员邮件地址包括：根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，向即时通信服务端发起群成员查询请求；接收所述即时通信服务端反馈的即时通信群组包括的成员标识；根据所述成员标识确定即时通信群组中成员的成员邮件地址。
在本实施例中，邮件服务端确定邮件中携带的即时通信群组标识之后，需要向即时通信服务端发起群成员查询请求，以确定该群组中具体包括哪些成员，即待发送邮件需要发送给哪些人。即时通信服务端接收到邮件服务端发送的成员查询请求之后，获取该即时通信群组标识对应的所有成员的成员标识，并反馈至邮件服务端。
邮件服务端可以根据接收到的成员标识确定各个成员的成员邮件地址，然后将邮件发送至各个成员邮件地址。本实施例中，向即时通信服务端发起群成员查询请求，进而根据成员标识来确定成员邮件地址，可以使得每次邮件发送时，可以发送至当前群组内所有的成员，避免遗漏某些刚加入群组的成员，或者将邮件发送至已不再群组中的成员，提供邮件收件方的准确度。
实施例三
图3是本公开实施例三提供的一种邮件处理方法的流程图，本实施例可适用于电子邮件与IM软件的功能结合的情况，该方法可以由邮件处理装置来执行，所述装置可以通过软件和/或硬件的方式来实现。所述邮件处理装置例如可以集成在邮件客户端中。
如图3所示，本实施例提供的邮件处理方法主要包括步骤S31和S32。
S31、获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识。
在本实施例中，所述收件方标识是指可以唯一标识邮件收件方的标识，所述收件方标识可以是一个或多个通信群组标识，也可以由一个或多个通信群组标识，以及个人邮件地址构成。
在本实施例中，如果所述收件方标识的数量为多个，则各所述收件方标识所属的邮件服务端相同或不同。在本实施例中，当收件方标识的数量是多个个人邮件地址的情况下，个人邮件地址的类型没有任何限制，只要是用户绑定至自身的任何合法的邮件地址，均可以作为成员邮件地址。
在一个实施例中，接收输入的收件方标识，可以是接收用户在收件方地址框中输入的完整的即时通信群组标识或个人邮件地址。
在另一实施例中，接收输入的收件方标识，还可以是基于用户输入的字符联想到的收件人栏输入群组名称的字符，采用联想输入方式，可根据用户输入的部分字符，实时的向IM服务端发送查询请求，以查询满足部分字符的群组名称或个人名称，并反馈给邮件客户端进行显示，供用户选择输入。
S32、基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
在本实施例中，邮件中携带收件方标识；所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识。
在一个可选的实现方式中，所述收件方标识包括多个即时通信群组标识，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件。
在一个可选的实现方式中，所述向所述收件方标识所指示的收件方发送邮件，包括：响应于发件人为所述即时通信群组的群成员，阻止向所述发件人发送邮件。在这种情况下，若发件人同时为收件方的即时通信群组中的一员，则在其已知晓邮件内容的情况下可以避免对该发件人造成额外的打扰。
向所述收件方标识所指示的收件方发送邮件的方法具体可参照上述实施例一和二中所述的邮件处理方法，本实施例中不再赘述。邮件服务端基于个人邮件地址发送邮件的方法可参照现有的邮件发送方法，本实施例中不再赘述。
本公开提供的邮件处理方法，包括：获取输入的收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识。通过邮件服务端向收件方发送所述邮件。邮件接收端接收邮件客户端传输的待发送邮件；如果识别到待发送邮件中包括即时通信群组标识，获取即时通信群组标识对应的群组邮件地址；将群组邮件地址作为收件地址，执行待发送邮件的发送操作。本公开通过接收到邮件客户端发送的邮件时，如果识别到收件人中包括即时通信群组名称，则向群组名称对应的群组地址发送邮件，提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。
在一个实施方式中，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：基于所述收件方标识，向所述多个即时通信群组标识中群组标识所指示的群成员发送邮件，或者，向所述至少一个即时通信群组标识所指示的群成员以及所述个人邮件地址发送邮件。基于所述收件方标识，向多个即时通信群组标识所分别指示的群成员发送邮件。
在一个可选的实现方式中，基于所述收件方标识，向多个即时通信群组标识所分别指示的群成员发送邮件，可以理解为并行执行两个以上的单个IM群组的邮件发送。
在一个可选的实现方式中，基于所述收件方标识，向即时通信群组标识所指示的群成员，以及以所述个人邮件地址所指示的收件方，发送所述邮件。本实施例中，IM群组的邮件发送过程与个人邮件发送地址的发送过程并行，也就是说，后台有两个程序分支在执行，这样方便用户一次性向不同类型的收件人发送邮件，减少操作成本。
在一个实施方式中，向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件包括：向所述邮件服务端发送所述邮件，以使所述邮件服务端根据所述即时通信群组标识确定群组邮件地址，向所述群组邮件地址发送所述邮件，并向即时通信群组的成员邮件分发所述邮件。
实施例四
图4是本公开实施例四提供的另一种邮件处理方法的流程图。如图4所示，本实施例提供的优化后的邮件处理方法主要包括步骤S41、S22、S23、S24和S25。
S41、获取用户实时输入的收件方标识的字符。
所说收件方标识的字符可以是指收件方标识中的任意字符。例如，可以是个人邮件地址中的任一字符，也可以是即时通信群组标识中的任一字符，本实施例中不进行限定。
进一步的，获取用户通过邮件客户端的输入装置在收件人框中输入的收件方标识字符。
S42、根据用户输入的字符，请求即时通信服务端进行标识查询，以请求所述即时通信服务端查询包括所述输入字符的群组标识或用户标识。
在本实施例中，基于用户输入的字符实时向即时通信服务端请求，请求查询包含该字符的所有的群组标识或者用户标识。即时通信服务端将查询到的群组标识或者用户标识反馈至邮件客户端。
S43、获取所述即时通信服务端反馈的群组标识或用户标识，并与用户输入位置关联显示(比如在收件方输入栏的关联位置进行显示)。
邮件客户端基于所述即时通信服务端反馈的群组标识或用户标识，并与用户输入位置关联显示，以供用户进行选择。
S44、获取到用户的选择指示，则将用户选择的群组标识或用户标识作为所述收件方标识。
所述用户的选择指示可以是用户点击显示的群组标识或用户标识。获取到用户的选择指示可以是获取用户点击的群组标识或用户标识，将用户点击的群组标识或用户标识作为收件方标识。
如果未获取到用户的选择指示，则获取用户后续输入的收件方标识的字符，与历史输入的收件方标识的字符组合，并返回执行请求即时通信服务端进行标识查询的操作。
在本实施例中，如果未获取到用户的选择指示，则表示即时通信服务端反馈的群组标识或用户标识没有用户想要发送邮件的收件方，则继续获取用户后续输入的字符，与历史输入的收件方标识的字符组合，并返回执行请求即时通信服务端进行标识查询的操作。
如果检测到用户持续预设时长未输入字符，且根据输入的字符即时通信服务端也未能反馈群组标识或用户标识，则提醒用户未能识别到群组标识或用户标识，是否继续使用输入的字符作为收件方标识。如果检测到用户确定继续使用已输入字符的字符作为收件方标识，则执行邮件的发送操作。
在本实施例中，用户向收件人栏输入群组名称的字符，采用联想输入方式，可根据用户输入的部分字符，实时的向IM服务端发送查询请求，以查询满足部分字符的群组名称或个人名称，并反馈给邮件客户端进行显示，供用户选择输入。进一步地，可以响应于用户输入特定的提示符，唤起自动推荐组件，通过自动推荐组件基于用户的输入自动推荐候选的群组标识，以供用户选择输入。这样，可以帮助用户快速准确的输入收件方标识，减少用户输入完整收件方标识的时间，且提高输入速度。
在上述实施例的基础上，所述方法还包括：获取所述即时通信群组标识对应的群邮件地址，并在所述邮件中显示所述群邮件地址。
在本实施例中，向邮件服务端请求获取该即时通信群组标识对应的群邮件地址，获取到邮件服务端发送的即时通信群组标识对应的群邮件地址后，在邮件中显示群邮件地址。这样，可以使得用户能够清楚的看到该群组对应的群邮件地址，以供用户审核该群组邮件地址是否正确，避免群组邮件地址错误，导致邮件发送错误，提升用户的使用体验。
实施例五
在上述实施例的基础上，提供另一种邮件处理方法。本实施例提供的邮件处理方法对重复的收件地址进行去重操作。所述去重操作可以由邮件服务端来执行，也可以由邮件客户端来执行。
在本实施例中，基于所述收件方标识，向所述收件方标识所指示的收件地址发送邮件包括：对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送所述邮件。
所述去重操作是指存在多个相同的收件地址的情况下，仅向其中一个收件地址发送邮件。
在本实施中，收件方标识包括多个即时通信群组标识时，多个即时通信群组可能会存在相同的群成员，即一个群成员可能同时在多个即时通信群组中。
当一个群成员在多个即时通信群组中时，为避免每个群组邮件都向其对应的成员邮件地址分发邮件，需要执行去重操作。即当一个群成员在多个即时通信群组中时，仅有一个群组邮件地址向其分发邮件。
进一步的，分发邮件的群组邮件地址可以根据具体情况进行设定。例如：分发邮件的群组邮件地址可以是群组中成员较少的群组标识对应的群组邮件地址。再如：也可以是收件方标识中排列位置靠前的群组标识对应的群组邮件地址。
在一个可选的实现方式中，对所述收件方标识所指示的收件地址进行去重操作，包括：根据所述即时通信群组标识确定所述即时通信群组包含的成员；基于所述成员的成员标识确定成员邮件地址。对所述成员邮件地址进行去重操作，得到去重后的成员邮件地址。
在本实施例中，基于确定的成员邮件地址进行去重操作，是指确定的成员邮件地址存在重复，仅选择其中一个成员邮件地址发生邮件。
在一个可选的实现方式中，对所述收件方标识所指示的收件地址进行去重操作包括：根据所述即时通信群组标识确定所述即时通信群组包含的成员；基于所述成员的成员标识进行去重操作；基于去重后的成员标识确定成员邮件地址。
在本实施例中，基于IM服务端反馈的成员标识进行去重操作。如果反馈的成员标识存在重复的，则仅保留一个成员标识。
根据去重后的成员标识确定成员邮件地址，可以避免相同的成员标识重复确定成员邮件地址，这样，可以减少确定成员邮件的时间，减少资源的浪费。
实施例六
在上述实施例的基础上，提供一种邮件处理方法的交互过程，图5是本公开实施例六提供的邮件处理方法的交互图，如图5所示，
S51、邮件客户端获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识。
所述即时通信群组标识可以是邮件客户端与IM服务端请求之后，由IM服务端反馈得到。
S52、邮件客户端向邮件服务端发送待发送邮件。
S53、邮件服务端如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址。
S54、邮件服务端向所述群组邮件地址发送所述待发送邮件。
S55、邮件服务端检测到所述群组邮件地址接收到邮件。
S56、根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，邮件服务端向即时通信服务端发起群成员查询请求。
S57、邮件服务端接收所述即时通信服务端反馈的即时通信群组包括的成员标识；
S58、邮件服务端根据所述成员标识确定即时通信群组中成员的成员邮件地址。
S59、邮件服务端向成员邮件地址分发邮件。
本公开提供的邮件处理方法，邮件服务端接收邮件客户端传输的待发送邮件；如果识别到待发送邮件中包括即时通信群组标识，获取即时通信群组标识对应的群组邮件地址；将群组邮件地址作为收件地址，执行待发送邮件的发送操作。本公开通过接收到邮件客户端发送的邮件时，如果识别到收件人中包括即时通信群组名称，则向群组名称对应的群组地址发送邮件，提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。
对于以上任一实施例，在一些可选的实现方式中，如果在邮件正文中包含即时通信群组标识，则将即时通信群组标识指示的群组邮件地址添加到所述收件地址中。本申请实施例中仅对即时通信群组标识的位置进行说明，而非限定。
对于以上任一实施例，在一些可选的实现方式中，在用户输入过程中，可以基于用户的输入自动推荐候选的即时通信群组标识。进一步地，可以响应于用户输入的特定的提示符，唤起自动推荐组件。进一步地，可以响应于用户输入特定的提示符，唤起自动推荐组件，通过自动推荐组件基于用户的输入自动推荐候选的群组标识，以供用户选择输入。
对于以上任一实施例，在一些可选的实现方式中，候选的即时通信群组标识具有表征即时通信群组的显示信息。该表征即时通信群组的显示信息可以进一步将即时通信群组与其他收件方(例如单个收件人、邮件组)区分开来。具体地，在一些应用场景中，若在收件方(例如邮件主题、邮件正文、邮件收件人等任一位置)输入某个收件用户的身份标识(例如，姓名)，则可能通过推荐组件呈现该收件用户的邮件地址以及包含该收件用户的即时通信群组。而此时因为有了表征即时通信群组的显示信息，可以将该个人与该群组区分开来。
对于以上任一实施例，所述即时通信群组标识可以为与发件方用户具有关联关系的群组的标识。所述关联关系可以解释为对相应群组(包括但不限于群成员、群主、群管理员等等)具有一定的操作权限。
对于以上任一实施例，在一些可选的实现方式中，群组邮件的地址可以是哈希(随机生成)地址、与群组标识对应的关键字或二者的组合。
对于以上任一实施例，在一些可选的实现方式中，群组邮件地址可以是与通信群组标识一一对应的群组邮件地址，也可以是基于即时通信群组标识所获取的群成员的邮件地址集合。若群组邮件地址为与即时通信群组标识一一对应的群组邮件地址，则可以获得不向收件方暴露群组内其他群成员的个人邮箱地址，从而有利于隐私保护的技术效果。
对于以上任一实施例，在一些可选的实现方式中，所述收件方标识包括多个即时通信群组标识，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：基于所述即时通信群组标识查询群成员标识，基于查询得到的群成员标识确定群成员邮件地址，向群成员邮件地址发送邮件。
对于以上任一实施例，接收待发送邮件可以是指邮件客户端在用户编辑邮件的过程接收编辑内容，也可能是接收其它人发送的邮件。
对于以上任一实施例，所述“识别到所述待发送邮件中包括即时通信群组标识”，识别的时机不限，可以随着接收过程识别、完成编辑后识别、或者响应于某个触发操作 识别。如果是接收他人发送的邮件的场景，可以通过对邮件预设位置(正文、标题等)进行识别，以判断其中是否包含群组标识。实施例七
图6是本公开实施例七提供的一种邮件处理装置的结构图，本实施例可适用于电子邮件与IM软件的功能结合的情况，所述装置可以通过软件和/或硬件的方式来实现。所述邮件处理装置例如可以集成在邮件服务端中。
如图6所示，本实施例提供的邮件处理装置主要包括接收模块61、地址获取模块62和第一发送模块63。
接收模块61，用于接收待发送邮件；
地址获取模块62，用于如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；
第一发送模块63，用于向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
本公开提供的邮件处理装置，邮件服务端接收邮件客户端传输的待发送邮件；如果识别到待发送邮件中包括即时通信群组标识，获取即时通信群组标识对应的群组邮件地址；向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。本公开通过接收到邮件客户端发送的邮件时，如果识别到收件人中包括即时通信群组名称，则向群组名称对应的群组地址发送邮件，提升电子邮件和IM软件的功能结合程度，提供更丰富的协同办公功能。
在一个实施例中，所述装置还包括：成员邮件确定模块和邮件分发模块；
其中，成员邮件确定模块，用于如果检测到所述群组邮件地址接收到邮件，根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，确定即时通信群组中成员的成员邮件地址；
邮件分发模块，用于将所述接收到邮件分发至所述成员邮件地址。
在一个实施例中，所述装置还包括：地址替换模块，用于将所述成员邮件地址作为收件地址，将所述接收到邮件作为待分发邮件，执行分发操作之前，以所述待发送邮件的发送方邮件地址，替换所述待分发邮件的分发方邮件地址。
在一个实施例中，所述成员邮件确定模块包括：
查询请求单元，用于根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，向即时通信服务端发起群成员查询请求；
成员标识接收单元，用于接收所述即时通信服务端反馈的即时通信群组包括的成员标识；
成员邮件地址确定单元，用于根据所述成员标识确定即时通信群组中成员的成员邮件地址。
在一个实施例中，所述地址获取模块62包括：
群组邮件地址查询单元，用于查询是否存在所述即时通信群组标识对应的群组邮件地址；
群组邮件地址创建单元，用于如果不存在，则为所述即时通信群组创建对应的群组邮件地址。
在一个实施例中，所述装置还包括去重模块，所述去重模块，用于对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送邮件。
在一个可选的实施方式中，对所述收件方标识所指示的收件地址进行去重操作，包括：根据所述即时通信群组标识确定所述即时通信群组包含的成员；基于所述成员的成员标识进行去重操作；基于去重后的成员标识ID确定成员邮件地址。
在一个可选的实施方式中，对所述即时通信群组标识所指示的收件地址进行去重操作，包括：根据所述即时通信群组标识确定所述即时通信群组包含的成员；基于所述成员的成员标识确定成员邮件地址。对所述成员邮件地址进行去重操作，得到去重后的成员邮件地址。
实施例八
图7是本公开实施例八提供的一种邮件处理装置的结构图，本实施例可适用于电子邮件与IM软件的功能结合的情况，所述装置可以通过软件和/或硬件的方式来实现。所述邮件处理装置例如可以集成在邮件客户端中。
如图7所示，本实施例提供的邮件处理装置主要包括标识获取模块71和第二发送模块72。
标识获取模块71，用于获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；
第二发送模块72，用于基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
在一个实施例中，第二发送模块72，具体用于基于所述收件方标识，向所述多个即时通信群组标识中群组标识所指示的群成员发送邮件，或者，向所述至少一个即时通信群组标识所指示的群成员以及所述个人邮件地址发送邮件。
在一个实施例中，标识获取模块71包括：
字符获取单元，用于获取用户实时输入的收件方标识的字符；
请求查询单元，用于根据用户输入的字符，请求即时通信服务端进行标识查询，以请求所述即时通信服务端查询包括所述输入字符的群组标识或用户标识；
标识获取单元，用于获取所述即时通信服务端反馈的群组标识或用户标识，并在用户输入(比如收件方输入栏)的关联位置进行显示。
在一个实施例中，标识获取模块71，还包括：
收件方标识确定单元，用于如果获取到用户的选择指示，则将用户选择的群组标识或用户标识作为所述收件方标识；
字符获取单元，用于如果未获取到用户的选择指示，则获取用户后续输入的收件方标识的字符，与历史输入的收件方标识的字符组合，并返回执行请求即时通信服务端进行标识查询的操作。
在一个实施例中，如果所述收件方标识的数量为多个，则各所述收件方标识所属的邮件服务端相同或不同。
在一个实施例中，若所述收件方标识包括即时通信群组标识，第二发送模块，具体用于向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件。
在一个实施例中，向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件包括：向所述邮件服务端发送所述邮件，以使所述邮件服务端根据所述即时通信群组标识确定群组邮件地址，向所述群组邮件地址发送所述邮件，并向即时通信群组的成员邮件分发所述邮件。
在一个实施例中，所述装置还包括：群邮件地址显示模块，用于获取所述即时通信群组标识对应的群邮件地址，并在邮件中显示所述群邮件地址。
在一个实施例中，所述装置还包括：去重模块，用于对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送所述邮件。
在一个可选的实现方式中，对所述收件方标识所指示的收件地址进行去重操作包括：根据所述即时通信群组标识确定所述即时通信群组包含的成员；基于所述成员的成员标识进行去重操作；基于去重后的成员标识ID确定成员邮件地址。
在一个可选的实现方式中对所述收件方标识所指示的收件地址进行去重操作，包括：根据所述即时通信群组标识确定所述即时通信群组包含的成员；基于所述成员的成员标识确定成员邮件地址；对所述成员邮件地址进行去重操作，得到去重后的成员邮件地址。
实施例九
下面参考图8，其示出了适于用来实现本公开实施例的电子设备(例如图1中的终端设备或服务端)800的结构示意图。本公开实施例中的终端设备可以包括但不限于诸如移动电话、笔记本电脑、数字广播接收器、PDA(Personal Digital Assistant，个人数字助理)、PAD(Portable Android Device，平板电脑)、PMP(Portable Multimedia Player便携式多媒体播放器)、车载终端(例如车载导航终端)等等的移动终端以及诸如数字TV(Digital Television)、台式计算机等等的固定终端。图8示出的电子设备仅仅是一个示例，不应对本公开实施例的功能和使用范围带来任何限制。
如图8所示，电子设备800可以包括处理装置(例如中央处理器、图形处理器等)801，其可以根据存储在只读存储器(Read-Only Memory，ROM)802中的程序或者从存储装置808加载到随机访问存储器(Random Access Memory，RAM)803中的程序而执行各种适当的动作和处理。在RAM 803中，还存储有电子设备800操作所需的各种程序和数据。处理装置801、ROM 802以及RAM 803通过总线804彼此相连。输入/输出(Input/Output，I/O)接口805也连接至总线804。
通常，以下装置可以连接至I/O接口805：包括例如触摸屏、触摸板、键盘、鼠标、摄像头、麦克风、加速度计、陀螺仪等的输入装置806；包括例如液晶显示器(Liquid Crystal Display，LCD)、扬声器、振动器等的输出装置807；包括例如磁带、硬盘等的存储装置808；以及通信装置809。通信装置809可以允许电子设备800与其他设备进行无线或有线通信以交换数据。虽然图8示出了具有各种装置的电子设备800，但是应理解的是，并不要求实施或具备所有示出的装置。可以替代地实施或具备更多或更少的装置。
特别地，根据本公开的实施例，上文参考流程图描述的过程可以被实现为计算机软件程序。例如，本公开的实施例包括一种计算机程序产品，其包括承载在非暂态计算机可读介质上的计算机程序，该计算机程序包含用于执行流程图所示的方法的程序代码。 在这样的实施例中，该计算机程序可以通过通信装置809从网络上被下载和安装，或者从存储装置808被安装，或者从ROM 802被安装。在该计算机程序被处理装置801执行时，执行本公开实施例的方法中限定的上述功能。
需要说明的是，本公开上述的计算机可读介质可以是计算机可读信号介质或者计算机可读存储介质或者是上述两者的任意组合。计算机可读存储介质例如可以是——但不限于——电、磁、光、电磁、红外线、或半导体的系统、装置或器件，或者任意以上的组合。计算机可读存储介质的更具体的例子可以包括但不限于：具有一个或多个导线的电连接、便携式计算机磁盘、硬盘、随机访问存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(Electrical Programmable ROM，EPROM或闪存)、光纤、便携式紧凑磁盘只读存储器(Compact Disc ROM，CD-ROM)、光存储器件、磁存储器件、或者上述的任意合适的组合。在本公开中，计算机可读存储介质可以是任何包含或存储程序的有形介质，该程序可以被指令执行系统、装置或者器件使用或者与其结合使用。而在本公开中，计算机可读信号介质可以包括在基带中或者作为载波一部分传播的数据信号，其中承载了计算机可读的程序代码。这种传播的数据信号可以采用多种形式，包括但不限于电磁信号、光信号或上述的任意合适的组合。计算机可读信号介质还可以是计算机可读存储介质以外的任何计算机可读介质，该计算机可读信号介质可以发送、传播或者传输用于由指令执行系统、装置或者器件使用或者与其结合使用的程序。计算机可读介质上包含的程序代码可以用任何适当的介质传输，包括但不限于：电线、光缆、RF(Radio Frequency，射频)等等，或者上述的任意合适的组合。
在一些实施方式中，客户端、服务端可以利用诸如HTTP(HyperText Transfer Protocol，超文本传输协议)之类的任何当前已知或未来研发的网络协议进行通信，并且可以与任意形式或介质的数字数据通信(例如，通信网络)互连。通信网络的示例包括局域网(Local Area Network，“LAN”)，广域网(Wide Area Network，“WAN”)，网际网(例如，互联网)以及端对端网络(例如，Adaptive Heuristic for Opponent Classification，ad hoc端对端网络)，以及任何当前已知或未来研发的网络。
上述计算机可读介质可以是上述电子设备中所包含的；也可以是单独存在，而未装配入该电子设备中。
上述计算机可读介质承载有一个或者多个程序，当上述一个或者多个程序被该电子设备执行时，使得该电子设备：接收待发送邮件；如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
或者，上述计算机可读介质承载有一个或者多个程序，当上述一个或者多个程序被该电子设备执行时，使得该电子设备：获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
可以以一种或多种程序设计语言或其组合来编写用于执行本公开的操作的计算机程序代码，上述程序设计语言包括但不限于面向对象的程序设计语言——诸如Java、Smalltalk、C++，还包括常规的过程式程序设计语言—诸如“C”语言或类似的程序设计语言。程序代码可以完全地在用户计算机上执行、部分地在用户计算机上执行、作为一 个独立的软件包执行、部分在用户计算机上部分在远程计算机上执行、或者完全在远程计算机或服务端上执行。在涉及远程计算机的情形中，远程计算机可以通过任意种类的网络——包括局域网(LAN)或广域网(WAN)—连接到用户计算机，或者，可以连接到外部计算机(例如利用因特网服务提供商来通过因特网连接)。
附图中的流程图和框图，图示了按照本公开各种实施例的系统、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上，流程图或框图中的每个方框可以代表一个模块、程序段、或代码的一部分，该模块、程序段、或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意，在有些作为替换的实现中，方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如，两个接连地表示的方框实际上可以基本并行地执行，它们有时也可以按相反的顺序执行，这依所涉及的功能而定。也要注意的是，框图和/或流程图中的每个方框、以及框图和/或流程图中的方框的组合，可以用执行规定的功能或操作的专用的基于硬件的系统来实现，或者可以用专用硬件与计算机指令的组合来实现。
描述于本公开实施例中所涉及到的单元可以通过软件的方式实现，也可以通过硬件的方式来实现。其中，单元的名称在某种情况下并不构成对该单元本身的限定，例如，接收模块还可以被描述为“接收待发送邮件的单元”。
本文中以上描述的功能可以至少部分地由一个或多个硬件逻辑部件来执行。例如，非限制性地，可以使用的示范类型的硬件逻辑部件包括：现场可编程门阵列(Field Programmable Gate Array，FPGA)、专用集成电路(Application Specific Integrated Circuit，ASIC)、专用标准产品(Application Specific Standard Product，ASSP)、片上系统(System-on-chip，SOC)、复杂可编程逻辑设备(Complex Programmable Logic Device，CPLD)等等。
在本公开的上下文中，机器可读介质可以是有形的介质，其可以包含或存储以供指令执行系统、装置或设备使用或与指令执行系统、装置或设备结合地使用的程序。机器可读介质可以是机器可读信号介质或机器可读储存介质。机器可读介质可以包括但不限于电子的、磁性的、光学的、电磁的、红外的、或半导体系统、装置或设备，或者上述内容的任何合适组合。机器可读存储介质的更具体示例会包括基于一个或多个线的电气连接、便携式计算机盘、硬盘、随机存取存储器(RAM)、只读存储器(ROM)、可擦除可编程只读存储器(EPROM或快闪存储器)、光纤、便捷式紧凑盘只读存储器(CD-ROM)、光学储存设备、磁储存设备、或上述内容的任何合适组合。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，所述方法包括：
接收待发送邮件；
如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；
向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，所述方法包括：
如果检测到所述群组邮件地址接收到邮件，根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，确定即时通信群组中成员的成员邮件地址；
将所述接收到邮件发送至所述成员邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，所述方法包括：
根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，向即时通信服务端发起群成员查询请求；
接收所述即时通信服务端反馈的即时通信群组包括的成员标识；
根据所述成员标识确定即时通信群组中成员的成员邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，所述方法包括：
向收件方标识所指示的收件地址发送所述待发送邮件包括：对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送邮件。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，对所述收件方标识所指示的收件地址进行去重操作包括：
根据所述即时通信群组标识确定所述即时通信群组包含的成员；
基于所述成员的成员标识进行去重操作；
基于去重后的成员标识ID确定成员邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，对所述即时通信群组标识所指示的收件地址进行去重操作包括：
根据所述即时通信群组标识确定所述即时通信群组包含的成员；
基于所述成员的成员标识确定成员邮件地址；
对所述成员邮件地址进行去重操作，得到去重后的成员邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，获取所述即时通信群组标识对应的群组邮件地址包括：
查询是否存在所述即时通信群组标识对应的群组邮件地址；
如果不存在，则为所述即时通信群组创建对应的群组邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，所述方法包括：
获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；
基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置，系统，上述方法中，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：
基于所述收件方标识，向所述多个即时通信群组标识中群组标识所指示的群成员发送邮件，或者，向所述至少一个即时通信群组标识所指示的群成员以及所述个人邮件地址发送邮件。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，获取输入的收件方标识包括：
获取用户实时输入的收件方标识的字符；
根据用户输入的字符，请求即时通信服务端进行标识查询，以请求所述即时通信服务端查询包括所述输入字符的群组标识或用户标识；
获取所述即时通信服务端反馈的群组标识或用户标识，并与用户输入位置关联显示。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，与用户输入位置关联显示之后，所述方法还包括：
如果获取到用户的选择指示，则将用户选择的群组标识或用户标识作为所述收件方标识；
如果未获取到用户的选择指示，则获取用户后续输入的收件方标识的字符，与历史输入的收件方标识的字符组合，并返回执行请求即时通信服务端进行标识查询的操作。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，如果所述收件方标识的数量为多个，则各所述收件方标识所属的邮件服务端相同或不同。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，所述收件方标识包括即时通信群组标识，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：
向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件，包括：
向所述邮件服务端发送所述邮件，以使所述邮件服务端根据所述即时通信群组标识确定群组邮件地址，向所述群组邮件地址发送所述邮件，并向即时通信群组的成员邮件分发所述邮件。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，所述方法还包括：获取所述即时通信群组标识对应的群邮件地址，并在所述邮件中显示所述群邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，基于所述收件方标识，向所述收件方标识所指示的收件地址发送邮件，包括：
对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送所述邮件。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，对所述收件方标识所指示的收件地址进行去重操作包括：
根据所述即时通信群组标识确定所述即时通信群组包含的成员；
基于所述成员的成员标识进行去重操作；
基于去重后的成员标识ID确定成员邮件地址。
根据本公开的一个或多个实施例，提供了一种邮件处理方法、装置、系统，上述方法中，对所述收件方标识所指示的收件地址进行去重操作包括：
根据所述即时通信群组标识确定所述即时通信群组包含的成员；
基于所述成员的成员标识确定成员邮件地址；
对所述成员邮件地址进行去重操作，得到去重后的成员邮件地址。
以上描述仅为本公开的较佳实施例以及对所运用技术原理的说明。本领域技术人员应当理解，本公开中所涉及的公开范围，并不限于上述技术特征的特定组合而成的技术方案，同时也应涵盖在不脱离上述公开构思的情况下，由上述技术特征或其等同特征进行任意组合而形成的其它技术方案。例如上述特征与本公开中公开的(但不限于)具有类似功能的技术特征进行互相替换而形成的技术方案。
此外，虽然采用特定次序描绘了各操作，但是这不应当理解为要求这些操作以所示出的特定次序或以顺序次序执行来执行。在一定环境下，多任务和并行处理可能是有利的。同样地，虽然在上面论述中包含了若干具体实现细节，但是这些不应当被解释为对本公开的范围的限制。在单独的实施例的上下文中描述的某些特征还可以组合地实现在单个实施例中。相反地，在单个实施例的上下文中描述的各种特征也可以单独地或以任何合适的子组合的方式实现在多个实施例中。
尽管已经采用特定于结构特征和/或方法逻辑动作的语言描述了本主题，但是应当理解所附权利要求书中所限定的主题未必局限于上面描述的特定特征或动作。相反，上面所描述的特定特征和动作仅仅是实现权利要求书的示例形式。

Claims (42)

  1. 一种邮件处理方法，其特征在于，所述方法包括：
    接收待发送邮件；
    如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；
    向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
  2. 根据权利要求1所述的方法，其特征在于，所述向收件方标识所指示的收件地址发送所述待发送邮件，包括：
    如果检测到所述群组邮件地址接收到邮件，根据邮件中携带的所述群组邮件地址对应的即时通信群组标识，确定所述即时通信群组中对应的至少一个成员的成员邮件地址；
    将所述接收到邮件发送至所述成员邮件地址。
  3. 根据权利要求2所述的方法，其特征在于，所述根据所述邮件中携带的所述群组邮件地址对应的即时通信群组标识，确定所述即时通信群组对应的至少一个成员的成员邮件地址，包括：
    根据所述邮件中携带的所述群组邮件地址对应的即时通信群组标识，向即时通信服务端发起群成员查询请求；
    接收所述即时通信服务端反馈的即时通信群组包括的成员标识；
    根据所述成员标识确定所述即时通信群组中所述成员的成员邮件地址。
  4. 根据权利要求1所述的方法，其特征在于，所述向收件方标识所指示的收件地址发送所述待发送邮件，包括：
    对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送所述邮件。
  5. 根据权利要求4所述的方法，其特征在于，所述对所述收件方标识所指示的收件地址进行去重操作，包括：
    根据所述即时通信群组标识确定所述即时通信群组包含的成员；
    基于所述成员的成员标识进行去重操作；
    基于去重后的所述成员标识确定成员邮件地址。
  6. 根据权利要求4所述的方法，其特征在于，所述对所述即时通信群组标识所指示的收件地址进行去重操作，包括：
    根据所述即时通信群组标识确定所述即时通信群组包含的成员；
    基于所述成员的成员标识确定成员邮件地址；
    对所述成员邮件地址进行去重操作，得到去重后的所述成员邮件地址。
  7. 根据权利要求1所述的方法，其特征在于，所述获取所述即时通信群组标识对应的群组邮件地址，包括：
    查询是否存在所述即时通信群组标识对应的群组邮件地址；
    如果不存在，则为所述即时通信群组创建对应的群组邮件地址。
  8. 根据权利要求1-7中任一项所述的方法，所述向收件方标识所指示的收件地址发送所述待发送邮件，包括：
    响应于发件人为所述即时通信群组的群成员，阻止向所述发件人发送所述待发送邮件。
  9. 根据权利要求1-8中任一项所述的方法，还包括：如果在邮件正文中包含所述即时通信群组标识，则将所述即时通信群组标识指示的群组邮件地址添加到所述收件地址中。
  10. 根据权利要求1-9中任一项所述的方法，还包括：在用户输入过程中，基于所述用户的输入自动推荐候选的即时通信群组标识。
  11. 根据权利要求10所述的方法，还包括：响应于用户输入的特定的提示符，唤起自动推荐组件，所述自动推荐组件基于用户的输入自动推荐候选的即时通信群组标识，以供用户选择输入。
  12. 根据权利要求10所述的方法，其中所述候选的即时通信群组标识具有表征即时通信群组的显示信息。
  13. 根据权利要求1-12中任一项所述的方法，其中：
    所述即时通信群组标识为与发件方用户具有关联关系的群组标识。
  14. 根据权利要求1-13中任一项所述的方法，还包括：所述群组邮件地址是哈希地址、与群组标识对应的关键字这二者中的至少一个。
  15. 根据权利要求1-14中任一项所述的方法，还包括：所述群组邮件地址是与所述通信群组标识一一对应的群组邮件地址，或者是基于所述即时通信群组标识所获取的群成员的邮件地址集合。
  16. 一种邮件处理方法，其特征在于，所述方法包括：
    获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；
    基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
  17. 根据权利要求16所述的方法，其特征在于，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：
    基于所述收件方标识，向所述多个即时通信群组标识中群组标识所指示的群成员发送邮件，或者，向所述个人邮件地址以及所述至少一个即时通信群组标识所指示的群成员发送邮件。
  18. 根据权利要求16所述的方法，其特征在于，所述获取收件方标识包括：
    获取用户实时输入的收件方标识的字符；
    根据用户输入的字符，请求即时通信服务端进行标识查询，以请求所述即时通信服务端查询包括所述输入字符的群组标识或用户标识；
    获取所述即时通信服务端反馈的群组标识或用户标识，并与用户输入位置关联显示。
  19. 根据权利要求18所述的方法，其特征在于，所述与用户输入位置关联显示包括：
    在收件方输入栏的关联位置进行显示。
  20. 根据权利要求18或19所述的方法，其特征在于，在所述与用户输入位置关联显示之后，还包括：
    如果获取到用户的选择指示，则将用户选择的群组标识或用户标识作为所述收件方标识；
    如果未获取到所述用户的选择指示，则获取用户后续输入的所述收件方标识的字符，与历史输入的收件方标识的字符组合，并返回执行请求所述即时通信服务端进行标识查询的操作。
  21. 根据权利要求16所述的方法，其特征在于，如果所述收件方标识的数量为多个，则各所述收件方标识所属的邮件服务端相同或不同。
  22. 根据权利要求18所述的方法，其特征在于，所述收件方标识包括多个即时通信群组标识，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：
    向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件。
  23. 根据权利要求18所述的方法，其特征在于，所述收件方标识包括多个即时通信群组标识，所述基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件，包括：
    基于所述即时通信群组标识查询群成员标识，基于查询得到的群成员标识确定群成员邮件地址，向群成员邮件地址发送邮件。
  24. 根据权利要求22所述的方法，其特征在于，所述向所述即时通信群组标识所指示的群组邮箱发送邮件，以使所述群组邮箱向所述即时通信群组的成员邮件地址分发邮件，包括：
    向邮件服务端发送所述邮件，以使所述邮件服务端根据所述即时通信群组标识确定群组邮件地址，向所述群组邮件地址发送所述邮件，并向即时通信群组的成员邮件分发所述邮件。
  25. 根据权利要求16-24中任一项所述的方法，其特征在于，还包括：
    获取所述即时通信群组标识对应的群邮件地址，并在邮件中显示所述群邮件地址。
  26. 根据权利要求16-25中任一项所述的方法，其特征在于，所述基于所述收件方标识，向所述收件方标识所指示的收件地址发送邮件，包括：
    对所述收件方标识所指示的收件地址进行去重操作，向去重后的收件地址发送所述邮件。
  27. 根据权利要求26所述的方法，其特征在于，所述对所述收件方标识所指示的收件地址进行去重操，作包括：
    根据所述即时通信群组标识确定所述即时通信群组包含的成员；
    基于所述成员的成员标识进行去重操作；
    基于去重后的所述成员标识确定成员邮件地址。
  28. 根据权利要求26所述的方法，其特征在于，对所述收件方标识所指示的收件地址进行去重操作，包括：
    根据所述即时通信群组标识确定所述即时通信群组包含的成员；
    基于所述成员的成员标识确定成员邮件地址；
    对所述成员邮件地址进行去重操作，得到去重后的所述成员邮件地址。
  29. 根据权利要求16-28中任一项所述的方法，所述向所述收件方标识所指示的收件方发送邮件，包括：
    响应于发件人为所述即时通信群组的群成员，阻止向所述发件发送邮件。
  30. 根据权利要求16-29中任一项所述的方法，还包括：如果在邮件正文中包含所述即时通信群组标识，则将所述即时通信群组标识指示的群组邮件地址添加到所述收件地址中。
  31. 根据权利要求16-30中任一项所述的方法，还包括：在用户输入过程中，基于所述用户的输入自动推荐候选的即时通信群组标识。
  32. 根据权利要求31所述的方法，还包括：响应于用户输入的特定的提示符，唤起自动推荐组件，所述自动推荐组件基于用户的输入自动推荐候选的即时通信群组标识，以供用户选择输入。
  33. 根据权利要求31所述的方法，其中所述候选的即时通信群组标识具有表征即时通信群组的显示信息。
  34. 根据权利要求16-33中任一项所述的方法，其中：
    所述即时通信群组标识为与发件方用户具有关联关系的群组标识。
  35. 根据权利要求16-34中任一项所述的方法，还包括：所述群组邮件地址是哈希地址、与群组标识对应的关键字这二者中的至少一个。
  36. 根据权利要求16-35中任一项所述的方法，还包括：所述群组邮件地址是与通信群组标识一一对应的群组邮件地址，或者是基于即时通信群组标识所获取的群成员的邮件地址集合。
  37. 一种邮件处理装置，其特征在于，所述装置包括：
    接收模块，用于接收待发送邮件；
    地址获取模块，用于如果识别到所述待发送邮件中包括即时通信群组标识，获取所述即时通信群组标识对应的群组邮件地址；
    第一发送模块，用于向收件方标识所指示的收件地址发送所述待发送邮件，其中，所述收件地址包括所述群组邮件地址。
  38. 一种邮件处理装置，其特征在于，所述装置包括：
    标识获取模块，用于获取收件方标识；其中，所述收件方标识包括多个即时通信群组标识，或所述收件方标识包括个人邮件地址和至少一个即时通信群组标识；
    第二发送模块，用于基于所述收件方标识，向所述收件方标识所指示的收件方发送邮件。
  39. 一种设备，其特征在于，包括：
    一个或多个处理器；
    存储器，用于存储一个或多个程序；
    当所述一个或多个程序被所述一个或多个处理器执行，使得所述一个或多个处理器实现如权利要求1-36中任一项所述的邮件处理方法。
  40. 一种介质，其特征在于，所述介质存储有计算机程序，所述计算机程序被处理器执行时实现如权利要求1-36中任一项所述的邮件处理方法。
  41. 一种计算机程序产品，所述计算机程序产品包括计算机程序，所述计算机程序被处理器执行时实现如权利要求1-36中任一项所述的邮件处理方法。
  42. 一种计算机程序，所述计算机程序被处理器执行时实现如权利要求1-36中任一 项所述的邮件处理方法。
PCT/CN2021/101337 2020-06-28 2021-06-21 一种邮件处理方法、装置、设备和介质 Ceased WO2022001736A1 (zh)

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