WO2023125897A1 - 消息处理方法及装置 - Google Patents

消息处理方法及装置 Download PDF

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Publication number
WO2023125897A1
WO2023125897A1 PCT/CN2022/143765 CN2022143765W WO2023125897A1 WO 2023125897 A1 WO2023125897 A1 WO 2023125897A1 CN 2022143765 W CN2022143765 W CN 2022143765W WO 2023125897 A1 WO2023125897 A1 WO 2023125897A1
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WIPO (PCT)
Prior art keywords
message
identification information
user
instant messaging
processed
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Ceased
Application number
PCT/CN2022/143765
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English (en)
French (fr)
Inventor
史鹏刚
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Vivo Mobile Communication Co Ltd
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Vivo Mobile Communication Co Ltd
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Filing date
Publication date
Application filed by Vivo Mobile Communication Co Ltd filed Critical Vivo Mobile Communication Co Ltd
Priority to EP22915146.9A priority Critical patent/EP4459949A4/en
Publication of WO2023125897A1 publication Critical patent/WO2023125897A1/zh
Priority to US18/756,981 priority patent/US20240348565A1/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1831—Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/216—Handling conversation history, e.g. grouping of messages in sessions or threads
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/52—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services

Definitions

  • the present application belongs to the technical field of message processing, and in particular relates to a message processing method and device.
  • IM Instant Messaging, instant messaging
  • groups are generally established in IM messaging software, such as work groups, family groups, community groups, etc., so that the messages that need to be known to users are sent to users in the form of group messages. Individual members of the group.
  • the purpose of the embodiment of the present application is to provide a message processing method and device, which can solve the problem of low message processing rate in a group.
  • the embodiment of the present application provides a message processing method applied to an electronic device, and the method includes:
  • the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group;
  • the first message matches the second message, the first message is prompted; the second message belongs to the historical messages in the target instant messaging group.
  • the embodiment of the present application provides a message processing method, which is applied to the cloud, and the method includes:
  • the second message determines the identification information of the first user in the target instant messaging group that meets the preset condition; the second message belongs to the target instant messaging group historical news;
  • the embodiment of the present application provides a message processing device, which is applied to electronic equipment, and the device includes:
  • a receiving module configured to receive a first message and related information of the first message; the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group;
  • the prompting module is configured to prompt the first message when the first message matches the second message; the second message belongs to the historical messages in the target instant messaging group.
  • the embodiment of the present application provides a message processing device, which is applied to the cloud, and the device includes:
  • the second obtaining module is used to obtain the first message
  • the third determination module is configured to determine the identification information of the first user in the target instant messaging group that meets the preset condition when the first message matches the second message; the second message belongs to the Historical messages in the target instant messaging group;
  • the first sending module is configured to send the first message to the electronic device corresponding to the first user according to the identification information of the first user.
  • the embodiment of the present application provides an electronic device, the electronic device includes a processor, a memory, and a program or instruction stored in the memory and executable on the processor, and the program or instruction is executed by When the processor is executed, the steps of the message processing method described in the first aspect are realized, or the steps of the message processing method described in the second aspect are realized.
  • an embodiment of the present application provides a readable storage medium, on which a program or instruction is stored, and when the program or instruction is executed by a processor, the message processing method as described in the first aspect is implemented or, implement the steps of the message processing method as described in the second aspect.
  • the embodiment of the present application provides a chip, the chip includes a processor and a communication interface, the communication interface is coupled to the processor, and the processor is used to run programs or instructions, so as to implement the first aspect The steps of the message processing method described above, or the steps of implementing the message processing method described in the second aspect.
  • an embodiment of the present application provides a computer program product, the program product is stored in a storage medium, and the program product is executed by at least one processor to implement the steps of the message processing method as described in the first aspect, or , realizing the steps of the message processing method described in the second aspect.
  • the electronic device receives the first message and related information of the first message, the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group, so that the first When the message matches the historical messages in the target instant messaging group, the first message is prompted. It can be seen that the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • the cloud obtains the first message, and determines that the first user in the target instant messaging group meets the preset condition when the first message matches the historical messages in the target instant messaging group. identification information, so as to send the first message to the electronic device corresponding to the first user according to the identification information of the first user. It can be seen that in this technical solution, the cloud can determine whether the obtained message is a repeated message, and when it is determined that the message is a repeated message, send the message to the electronic device corresponding to the user in the group that meets the preset condition, thereby Prompting more members in the group to process the message effectively improves the message processing rate in the group.
  • Fig. 1 is one of the schematic flowcharts of a message processing method in an embodiment of the present application.
  • Fig. 2 is a schematic diagram of a message display interface in an embodiment of the present application.
  • Fig. 3 is a second schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 4 is a third schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 5 is a schematic diagram of an interface for setting read message conditions in an embodiment of the present application.
  • Fig. 6 is a fourth schematic flowchart of a message processing method in an embodiment of the present application.
  • FIG. 7 is a fifth schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 8 is a sixth schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 9 is a seventh schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 10 is an eighth schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 11 is a schematic diagram of a display interface of message statistical information in an embodiment of the present application.
  • Fig. 12 is a schematic diagram of communication among the cloud, the sender's electronic device, and the corresponding electronic devices of each member in an embodiment of the present application.
  • Fig. 13 is a ninth schematic flowchart of a message processing method in an embodiment of the present application.
  • FIG. 14 is a tenth schematic flowchart of a message processing method in an embodiment of the present application.
  • Fig. 15 is one of the schematic structural diagrams of a message processing device in an embodiment of the present application.
  • Fig. 16 is the second structural schematic diagram of a message processing device in an embodiment of the present application.
  • Fig. 17 is a schematic structural diagram of an electronic device in an embodiment of the present application.
  • Fig. 18 is a schematic diagram of a hardware structure of an electronic device in an embodiment of the present application.
  • Fig. 1 is one of schematic flowcharts of a message processing method in an embodiment of the present application, where the method is applied to an electronic device.
  • the message processing method may include:
  • S102 Receive a first message and related information of the first message; the related information includes identification information of a sender of the first message and group identification information of a target instant messaging group.
  • the identification information of the sender may be account information of the sender, for example, a user ID (Identity document, account number) of the sender.
  • the group identification information of the target instant messaging group may be group account information of the instant messaging group, for example, the group ID of the instant messaging group.
  • the sender of the first message may be a member of the target instant messaging group.
  • the electronic device may determine that the first message matches the historical messages in the target instant messaging group according to the message content of the first message, the repeated sending identifier carried in the first message and other information.
  • the repeated sending identifier may be a predefined identifier used to indicate that the corresponding message is a repeatedly sent message.
  • user A needs to notify each member in the company's all member group to meet at a certain time, as shown in Figure 2, user A @all members in the company's all member group in the IM message software, and in the message input box 210 Edited the following news: 2021-08-08 10:00 Our department will hold a xxx event at xxx, and everyone is expected to attend on time.
  • the electronic device can receive the message and the repeated sending identification of the message, so that it can be determined that the message is a repeated sending message, that is, it is determined that the message matches the historical messages in the group of all members of the company.
  • prompting the first message may specifically be performed as: displaying the first message on an instant messaging interface corresponding to the target instant messaging group.
  • prompting the first message can also be executed as: displaying the first message in the instant messaging interface between each member of the target instant messaging group and the sender of the first message; or, displaying the first message The message is displayed in a popup window.
  • each member of the target instant messaging group blocks the target instant messaging group, each member can be guaranteed to receive the first message, which improves the reachability rate of the first message.
  • the above-mentioned pop-up window pops up and is displayed on the screen of the electronic device.
  • the first message may not be prompted to avoid disturbing the user who has processed the second message.
  • the electronic device receives the first message and related information of the first message, the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group, so that the first When the message matches the historical messages in the target instant messaging group, the first message is prompted. It can be seen that the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • S104 may be specifically executed as S1041: prompting the first message when the first message matches the second message and the second message has not been processed.
  • the electronic device can promote More members in the group process the message, which effectively improves the message processing rate in the group.
  • the processed condition includes at least one of the following: the second message is clicked, the processing status corresponding to the second message is processed, and the display duration of the second message reaches a preset duration.
  • the click on the second message may be recorded and stored by the electronic device.
  • the sender when sending a message, the sender can set the read message condition corresponding to the message. Therefore, after the message is sent to the electronic device corresponding to each member in the cloud, the electronic device corresponding to each member determines the processing status and display duration of the message according to the read message condition carried in the message.
  • the condition of the read message may be the reading duration (ie, the preset duration).
  • the reading duration ie, the preset duration.
  • user A @all members in the group of all company members in the IM message software and after editing the message in the message input box 210 , can click the setting icon 230 on the right side of the message input box 210 , at this time, the current display interface is as shown in FIG. 5 , and the pop-up window 510 is a window for setting the read message condition.
  • the user can set the number of seconds the reading time exceeds on the pop-up window 510 , such as 1 second.
  • the electronic device corresponding to each member can determine that the user has not processed the message when the display duration is equal to 0 according to the display duration of the message and combined with the read message condition; when the display duration is greater than 0 and less than the read message condition When the display duration is greater than or equal to the reading duration in the read message condition, it is determined that the user has processed the message.
  • the first user is a user who has not processed the second message in the target instant messaging group.
  • the identification information of the first user may be account information of the first user, for example, a user ID of the first user.
  • the cloud Before executing S110, the cloud can obtain the processing information of each member of the target instant messaging group on the second message, so as to determine the first user in the target instant messaging group who has not processed the second message, and the specific content of the processing information will be Details will be given in subsequent embodiments and will not be repeated here.
  • the identification information of the user corresponding to the electronic device does not match the identification information of the first user, it may be determined that the second message has been processed by the user corresponding to the electronic device.
  • the cloud by acquiring the identification information of the first user issued by the cloud, it is determined whether the second message is received by the electronic device according to the matching between the identification information of the user corresponding to the electronic device and the identification information of the first user.
  • the corresponding user processing makes the determined processing of the second message more accurate, thereby facilitating the electronic device to accurately judge whether to prompt the first message.
  • Fig. 7 is a fifth schematic flowchart of a message processing method in an embodiment of the present application, where the method is applied to the cloud.
  • the message processing method may include:
  • the first message is a message sent by a member of the target instant messaging group.
  • the cloud can obtain the first message.
  • the cloud can determine that the first message matches the historical messages in the target instant messaging group according to the message content of the first message, the repeated sending identifier carried in the first message and other information.
  • the repeated sending identifier may be a predefined identifier used to indicate that the corresponding message is a repeatedly sent message. For detailed examples, refer to related descriptions in S104, which will not be repeated here.
  • the identification information of the first user may be account information of the first user, for example, a user ID of the first user.
  • the cloud obtains the first message, and determines that the first user in the target instant messaging group meets the preset condition when the first message matches the historical messages in the target instant messaging group. identification information, so as to send the first message to the electronic device corresponding to the first user according to the identification information of the first user. It can be seen that in this technical solution, the cloud can determine whether the obtained message is a repeated message, and when it is determined that the message is a repeated message, send the message to the electronic device corresponding to the user in the group that meets the preset condition, thereby Prompting more members in the group to process the message effectively improves the message processing rate in the group.
  • the preset condition may include not processing the second message.
  • S704 can be specifically executed as S7041: according to the processing information of the second message by each member in the target instant messaging group, determine the identification information of the first user who has not processed the second message in the target instant messaging group .
  • the cloud can obtain the processing information of the second message by each member of the target instant messaging group, and the specific content of the processing information will be described in detail in subsequent embodiments, and will not be repeated here.
  • the method in Figure 8 can be applied to various scenarios, such as the scenario of repeatedly sending group messages, avoiding the scenario of repeatedly displaying the message on the electronic device of the user who has processed the message, sending red packets multiple times, and avoiding the scenario of repeatedly receiving the message by the user who has already received it.
  • the method in Figure 8 is applied to the scenario where red envelopes are sent multiple times and users who have already received them are prevented from receiving them repeatedly, for example, user A wants to send 10 yuan red envelopes to each member in the group of all members of the company. There are 100 members in the group in total. However, this IM messaging software has a red envelope limit, and the maximum amount of a red envelope is 200 yuan.
  • user A can set the conditions for receiving red envelopes when sending red envelopes for the second time or multiple times.
  • the cloud will receive the red envelope and the receiving conditions of the red envelope, so that it can determine the first user in the target instant messaging group who has not received the red envelope according to the receiving conditions, and then according to the identification information of the first user , sending the red envelope to the electronic device corresponding to the first user.
  • the cloud determines the identification information of the first user who has not processed the second message in the target instant messaging group according to the processing information of each member in the target instant messaging group on the second message, so that The identification information of the user, the first message is sent to the electronic device corresponding to the first user, and the user who has not processed the repeated message (that is, the first message) to be sent is determined in the cloud, so that the second message can be sent in a targeted manner.
  • Sending a message to the electronic device corresponding to the user can prompt more members in the group to process the message, effectively improving the message processing rate in the group.
  • the first message is sent to the electronic device corresponding to the first user (that is, S706), which can be specifically executed as the following S7061 or S7062:
  • the electronic device corresponding to the first user can determine to display the first message on the target IM group according to the received first message, the identification information of the sender of the first message, and the group identification information of the target instant messaging group.
  • the instant messaging interface corresponding to the instant messaging group In the instant messaging interface corresponding to the instant messaging group.
  • the electronic device corresponding to the first user may determine to display the first message on the instant messaging interface between the first user and the sender according to the received first message and the identification information of the sender. In this case, even if the first user blocks the target instant messaging group, it is guaranteed that the user receives the first message, which improves the reachability rate of the first message.
  • the message statistics information of the second message can be calculated according to the processing information of the second message by each member in the target instant messaging group through the following S708-S712, and the message Statistics are sent to the sender.
  • the processing information may include the group identification information of the target instant messaging group, and whether each member successfully receives the second message, the identification information of the members who successfully received the second message, the identification information of the members who did not successfully receive the second message, Whether each member has processed the second message, identification information of members that have processed the second message, identification information of members that have not processed the second message, and the like.
  • the cloud when the cloud sends the second message to the electronic equipment of each member, if the electronic equipment feedback message of each member is sent successfully, it can be determined that the electronic equipment successfully receives the second message; If it fails, it can be determined that the electronic device has not successfully received the second message.
  • S710 collect statistics on message statistics information of the second message according to the processing information.
  • the message statistical information may include the number of third users who successfully received the second message, the ratio of third users to members, the number of fourth users who failed to receive the second message, the ratio of fourth users to members, unprocessed The number of first users of the second message, the ratio of first users to members, the number of second users who have processed the second message, the ratio of second users to members, etc.
  • the electronic device of the sender displays the message statistical information in the form of a pop-up window.
  • the message statistical information includes: the number of group members in the instant messaging group is 88, the number of users who have received the second message is 80, the number of users who have not received the second message is 8, and the number of users who have processed the second message
  • the current interface of the IM message software in the sender's electronic device can be as shown in FIG.
  • the sender's electronic device can automatically determine whether to resend the message according to message statistics and in combination with preset resending conditions.
  • the preset repeated sending condition may include that when the preset duration is reached after sending the second message, the number of first users who have not processed the second message recorded in the message statistics information is greater than the first preset threshold, and the second message has been processed
  • the number of second users is less than the second preset threshold, the proportion of first users to members is greater than the third preset threshold, the proportion of second users to members is less than the fourth preset threshold, and the third user who successfully receives the second message
  • the number of users who are less than the fifth preset threshold, the proportion of third users to members is less than the sixth preset threshold, the number of fourth users who fail to receive the second message is greater than the seventh preset threshold, and the proportion of fourth users to members is greater than Eighth preset threshold, etc.
  • the statistical timing and statistical frequency of the message statistical information and the sending timing and frequency of sending the message statistical information to the sender can be set in advance in the cloud.
  • the statistical timing of the message statistical information can be immediately after the second message is sent to the electronic equipment of each member, the statistical frequency can be real-time statistics, and the sending timing can be after the second message is sent for a preset period of time, after the second message is sent
  • the frequency can be a preset frequency.
  • the sending timing can be set after the reading duration in the read message condition, and the sending frequency can be set as once every reading duration, thus greatly reducing the low reference value.
  • the statistical information of the message, and the statistical information of the message sent to the sender can more accurately reflect the actual processing situation of the second message by the user.
  • the communication situation between the cloud and the electronic device of the sender, and the electronic device corresponding to each member in the target instant messaging group between the cloud and the target instant messaging group can be shown in FIG.
  • the processing information of the second message is reported, and the cloud sends message statistics information to the electronic device of the sender.
  • the cloud monitors the processing information of the sent message by counting the message statistical information of the second message, and then sends the message statistical information to the sender, so that the sender can judge whether to Repeatedly sending the message provides a data basis for prompting more members in the group to process the message, so as to improve the message processing rate in the group.
  • FIG. 13 is a ninth schematic flowchart of a message processing method in an embodiment of the present application.
  • the cloud can determine that the second message in the target instant messaging group has not been processed (that is, in the target instant messaging group history message), and according to the identification information of the first user, send the first message to the electronic device corresponding to the first user, so that the electronic device corresponding to the first user prompts the first message.
  • the message processing method may include:
  • the electronic device of the sender sends a first message in the target instant messaging group.
  • the cloud acquires the above-mentioned first message.
  • the processing information of each member of the target instant messaging group on the second message can also be obtained, and according to the processing information, the message statistics information of the second message is counted, and the message statistics information is sent to the sender of the first message.
  • the processing information may include the group identification information of the target instant messaging group, and whether each member successfully receives the second message, the identification information of the members who successfully receive the second message, the identification information of the members who failed to receive the second message, each member At least one of whether the second message has been processed, identification information of members who have processed the second message, and identification information of members who have not processed the second message.
  • the message statistical information may include the number of third users who successfully received the second message, the ratio of third users to members, the number of fourth users who failed to receive the second message, the ratio of fourth users to members, and the ratio of unprocessed second users. At least one of the number of first message users, the proportion of first users to members, the number of second users who have processed the second message, and the proportion of second users to members.
  • the cloud sends the first message, the identification information of the sender of the first message, and the group identification information of the target instant messaging group to the electronic device corresponding to the first user according to the identification information of the first user; or, sends the first message to the electronic device corresponding to the first user; A message and the identification information of the sender are sent to the electronic device corresponding to the first user.
  • the electronic device corresponding to the first user judges whether the group identification information of the target instant messaging group is received; if yes, execute S1306; if not, execute S1307.
  • the first message is sent to the electronic device corresponding to the user in a targeted manner, which can avoid The first message is sent to the users who have processed the second message, and can prompt more members in the group to process the message, effectively improving the message processing rate in the group.
  • Fig. 14 is the tenth schematic flowchart of a message processing method in an embodiment of the present application.
  • the electronic devices corresponding to the members in the target instant messaging group can information, determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group), and prompt the message when it is determined that the message is a repeated message.
  • the message processing method may include:
  • the sender's electronic device sends a first message in a target instant messaging group.
  • the cloud acquires the above-mentioned first message, and sends the first message and related information to electronic devices corresponding to members in the target instant messaging group.
  • the related information includes identification information of the sender of the first message and group identification information of the target instant messaging group.
  • the electronic device corresponding to each member in the target instant messaging group receives the first message and related information of the first message.
  • the electronic device corresponding to each member in the target instant messaging group prompts the first message when the first message matches the second message and the second message has not been processed.
  • the second message belongs to historical messages in the target instant messaging group.
  • the first message matches the second message and the second message has not been processed, before the first message is prompted, it can be monitored whether the second message satisfies the processed condition; if not, then determine The second message was not processed.
  • the processed condition may include at least one of the following: the second message is clicked, the processing status corresponding to the second message is processed, and the display duration of the second message reaches a preset duration.
  • the identification information of the first user sent by the cloud can be obtained, and the electronic device corresponding If the identification information of the user matches the identification information of the first user, it is determined that the second message has not been processed by the user corresponding to the electronic device.
  • the first user is a user who has not processed the second message in the target instant messaging group.
  • prompting the first message can be specifically performed as follows: displaying the first message on the instant messaging interface corresponding to the target instant messaging group; or displaying the first message on each member of the target instant messaging group respectively and the sender of the first message; or display the first message in a pop-up window.
  • the electronic device can avoid the problem of Prompting the first message to users who have processed the second message can prompt more members in the group to process the message, effectively improving the message processing rate in the group.
  • the message processing method provided in the embodiment of the present application may be executed by a message processing device.
  • the message processing device provided in the embodiment of the present application is described by taking the message processing device executing the message processing method as an example.
  • Fig. 15 is one of the schematic structural diagrams of a message processing device in an embodiment of the present application.
  • the device is applied to electronic equipment, please refer to Figure 15, the message processing device may include:
  • the receiving module 1510 is configured to receive the first message and related information of the first message; the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group;
  • the prompting module 1520 is configured to prompt the first message when the first message matches the second message; the second message belongs to the historical messages in the target instant messaging group.
  • the prompting module 1520 includes:
  • the prompting unit is configured to prompt the first message when the first message matches the second message and the second message has not been processed.
  • the message processing device further includes:
  • the monitoring module is used to monitor whether the second message satisfies the processed condition;
  • the processed condition includes at least one of the following: the second message is clicked, the processing status corresponding to the second message is processed, and the display duration of the second message reaches preset duration;
  • the first determining module is configured to, if not, determine that the second message has not been processed.
  • the message processing device further includes:
  • the first obtaining module is used to obtain the identification information of the first user issued by the cloud; the first user is a user who has not processed the second message in the target instant messaging group;
  • the second determining module is configured to determine that the second message has not been processed by the user corresponding to the electronic device when the identification information of the user corresponding to the electronic device matches the identification information of the first user.
  • the prompting module 1520 includes:
  • the display unit is configured to display the first message on the instant messaging interface corresponding to the target instant messaging group.
  • the electronic device receives the first message and related information of the first message, the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group, so that the first When the message matches the historical messages in the target instant messaging group, the first message is prompted. It can be seen that the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • Fig. 16 is the second structural schematic diagram of a message processing device in an embodiment of the present application.
  • the device is applied to the cloud, please refer to Figure 16, the message processing device may include:
  • a second acquiring module 1610 configured to acquire the first message
  • the third determination module 1620 is configured to determine the identification information of the first user in the target instant messaging group that meets the preset condition when the first message matches the second message; the second message belongs to the target instant messaging group historical news in
  • the first sending module 1630 is configured to send the first message to the electronic device corresponding to the first user according to the identification information of the first user.
  • the preset condition includes not processing the second message
  • the third determination module 1620 includes:
  • the determining unit is configured to determine the identification information of the first users in the target instant messaging group who have not processed the second message according to the processing information of the second message by each member in the target instant messaging group.
  • the first sending module 1630 includes:
  • the first sending unit is configured to send the first message, the identification information of the sender of the first message, and the group identification information of the target instant messaging group to the electronic device corresponding to the first user;
  • the second sending unit is configured to send the first message and the identification information of the sender to the electronic device corresponding to the first user.
  • the message processing device further includes:
  • the third obtaining module is used to obtain the processing information of each member in the target instant messaging group to the second message;
  • the processing information includes the group identification information of the target instant messaging group, and whether each member successfully receives the second message, successfully The identification information of the member who received the second message, the identification information of the member who failed to receive the second message, whether each member has processed the second message, the identification information of the member who has processed the second message, and the identification information of the member who has not processed the second message At least one item of identification information;
  • the statistical module is used to count the message statistical information of the second message according to the processing information; the message statistical information includes the number of third users who successfully receive the second message, the proportion of third users to members, and the number of third users who have not successfully received the second message. Number of four users, ratio of fourth users to members, number of first users who have not processed second messages, ratio of first users to members, number of second users who have processed second messages, second users to members at least one of the proportions of
  • the second sending module is configured to send message statistical information to the sender of the first message.
  • the cloud obtains the first message, and determines that the first user in the target instant messaging group meets the preset condition when the first message matches the historical messages in the target instant messaging group. identification information, so as to send the first message to the electronic device corresponding to the first user according to the identification information of the first user. It can be seen that in this technical solution, the cloud can determine whether the obtained message is a repeated message, and when it is determined that the message is a repeated message, send the message to the electronic device corresponding to the user in the group that meets the preset condition, thereby Prompting more members in the group to process the message effectively improves the message processing rate in the group.
  • the message processing apparatus in the embodiment of the present application may be an electronic device, or may be a component in the electronic device, such as an integrated circuit or a chip.
  • the electronic device may be a terminal, or other devices other than the terminal.
  • the electronic device can be a mobile phone, a tablet computer, a notebook computer, a handheld computer, a vehicle electronic device, a mobile Internet device (Mobile Internet Device, MID), an augmented reality (augmented reality, AR)/virtual reality (virtual reality, VR) ) equipment, robots, wearable devices, ultra-mobile personal computer (ultra-mobile personal computer, UMPC), netbook or personal digital assistant (personal digital assistant, PDA), etc.
  • the message processing device in this embodiment of the present application may be a device with an operating system.
  • the operating system may be an Android operating system, an iOS operating system, or other possible operating systems, which are not specifically limited in this embodiment of the present application.
  • the message processing device provided in the embodiment of the present application can implement various processes implemented in the embodiment of the message processing method shown in FIG. 1 to FIG. 14 , and details are not repeated here to avoid repetition.
  • the embodiment of the present application also provides an electronic device 1700, including a processor 1701 and a memory 1702, and the memory 1702 stores programs or instructions that can run on the processor 1701.
  • the programs or instructions are executed by the processor 1701, the various steps of the above embodiments of the message processing method applied to electronic devices can be implemented, and the same technical effect can be achieved. To avoid repetition, details are not repeated here.
  • the various processes of the above-mentioned embodiment of the message processing method applied to the cloud can be realized, and the same Technical effects, in order to avoid repetition, will not be repeated here.
  • the electronic device in the embodiment of the present application includes the above-mentioned terminal, cloud and other devices except the terminal and cloud.
  • Fig. 18 is a schematic diagram of a hardware structure of an electronic device in an embodiment of the present application.
  • the electronic device 1800 includes, but is not limited to: a radio frequency unit 1801, a network module 1802, an audio output unit 1803, an input unit 1804, a sensor 1805, a display unit 1806, a user input unit 1807, an interface unit 1808, a memory 1809, and a processor 1810, etc. part.
  • the electronic device 1800 can also include a power supply (such as a battery) for supplying power to various components, and the power supply can be logically connected to the processor 1810 through the power management system, so that the management of charging, discharging, and function can be realized through the power management system. Consumption management and other functions.
  • a power supply such as a battery
  • the structure of the electronic device shown in FIG. 18 does not constitute a limitation to the electronic device.
  • the electronic device may include more or fewer components than shown in the figure, or combine some components, or arrange different components, which will not be repeated here. .
  • the processor 1810 is configured to receive the first message and related information of the first message; the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group; When the first message matches the second message, the first message is prompted; the second message belongs to the historical messages in the target instant messaging group.
  • the processor 1810 is further configured to prompt the first message when the first message matches the second message and the second message is not processed.
  • the processor 1810 is further configured to monitor whether the second message satisfies the processed condition before prompting the first message when the first message matches the second message and the second message has not been processed;
  • the processed condition includes at least one of the following: the second message is clicked, the processing status corresponding to the second message is processed, and the display duration of the second message reaches a preset duration; if not, it is determined that the second message has not been processed.
  • the processor 1810 is further configured to acquire the identification information of the first user issued by the cloud before prompting the first message when the first message matches the second message and the second message has not been processed ;
  • the first user is a user who has not processed the second message in the target instant messaging group; when the identification information of the user corresponding to the electronic device matches the identification information of the first user, it is determined that the second message has not been processed by the corresponding user of the electronic device user processing.
  • the processor 1810 is further configured to display the first message on an instant messaging interface corresponding to the target instant messaging group.
  • the electronic device receives the first message and related information of the first message, the related information includes the identification information of the sender of the first message and the group identification information of the target instant messaging group, so that the first When the message matches the historical messages in the target instant messaging group, the first message is prompted. It can be seen that the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • the electronic device can determine whether the message is a repeated message (that is, a message that matches the historical messages in the target instant messaging group) according to the received message and its related information, and when it is determined that the message is a repeated message The message is prompted, thereby prompting more members in the group to process the message, effectively improving the processing rate of messages in the group.
  • the processor 1810 is configured to acquire the first message; if the first message matches the second message, determine the identification information of the first user in the target instant messaging group that meets the preset condition; The second message belongs to the historical messages in the target instant messaging group; according to the identification information of the first user, the first message is sent to the electronic device corresponding to the first user.
  • the preset condition includes that the second message has not been processed; the processor 1810 is further configured to determine that the second message in the target instant messaging group has not been processed according to the processing information of the second message by each member in the target instant messaging group. Identification information of the first user of the message.
  • the processor 1810 is further configured to send the first message, the identification information of the sender of the first message, and the group identification information of the target instant messaging group to the electronic device corresponding to the first user; or, send the first message to the electronic device corresponding to the first user; A message and the identification information of the sender are sent to the electronic device corresponding to the first user.
  • the processor 1810 is further configured to obtain processing information of each member of the target instant messaging group on the second message; the processing information includes group identification information of the target instant messaging group, and whether each member successfully receives the second message.
  • the second message the identification information of the members who successfully received the second message, the identification information of the members who failed to receive the second message, whether each member has processed the second message, the identification information of the members who have processed the second message, and the unprocessed second message.
  • the message statistical information includes the number of third users who successfully receive the second message, the proportion of third users to members, The number of fourth users who successfully received the second message, the ratio of fourth users to members, the number of first users who have not processed the second message, the ratio of first users to members, the number of second users who have processed the second message At least one of the quantity and the ratio of the second user to the members; sending the message statistical information to the sender of the first message.
  • the cloud obtains the first message, and determines that the first user in the target instant messaging group meets the preset condition when the first message matches the historical messages in the target instant messaging group. identification information, so as to send the first message to the electronic device corresponding to the first user according to the identification information of the first user. It can be seen that in this technical solution, the cloud can determine whether the obtained message is a repeated message, and when it is determined that the message is a repeated message, send the message to the electronic device corresponding to the user in the group that meets the preset condition, thereby Prompting more members in the group to process the message effectively improves the message processing rate in the group.
  • the input unit 1804 may include a graphics processor (Graphics Processing Unit, GPU) 18041 and a microphone 18042, and the graphics processor 18041 is used for the image capture device (such as the image data of the still picture or video obtained by the camera) for processing.
  • the display unit 1806 may include a display panel 18061, and the display panel 18061 may be configured in the form of a liquid crystal display, an organic light emitting diode, or the like.
  • the user input unit 1807 includes at least one of a touch panel 18071 and other input devices 18072 . Touch panel 18071, also called touch screen.
  • the touch panel 18071 can include two parts: a touch detection device and a touch controller.
  • Other input devices 18072 may include, but are not limited to, physical keyboards, function keys (such as volume control buttons, switch buttons, etc.), trackballs, mice, and joysticks, which will not be repeated here.
  • the memory 1809 can be used to store software programs as well as various data.
  • the memory 1809 may mainly include a first storage area for storing programs or instructions and a second storage area for storing data, wherein the first storage area may store an operating system, an application program or instructions required by at least one function (such as a sound playing function, image playback function, etc.), etc.
  • memory 1809 may include volatile memory or nonvolatile memory, or, memory 1809 may include both volatile and nonvolatile memory.
  • the non-volatile memory can be read-only memory (Read-Only Memory, ROM), programmable read-only memory (Programmable ROM, PROM), erasable programmable read-only memory (Erasable PROM, EPROM), electronically programmable Erase Programmable Read-Only Memory (Electrically EPROM, EEPROM) or Flash.
  • ROM Read-Only Memory
  • PROM programmable read-only memory
  • Erasable PROM Erasable PROM
  • EPROM erasable programmable read-only memory
  • Electrical EPROM Electrical EPROM
  • EEPROM electronically programmable Erase Programmable Read-Only Memory
  • Volatile memory can be random access memory (Random Access Memory, RAM), static random access memory (Static RAM, SRAM), dynamic random access memory (Dynamic RAM, DRAM), synchronous dynamic random access memory (Synchronous DRAM, SDRAM), double data rate synchronous dynamic random access memory (Double Data Rate SDRAM, DDRSDRAM), enhanced synchronous dynamic random access memory (Enhanced SDRAM, ESDRAM), synchronous connection dynamic random access memory (Synch link DRAM , SLDRAM) and Direct Memory Bus Random Access Memory (Direct Rambus RAM, DRRAM).
  • RAM Random Access Memory
  • SRAM static random access memory
  • DRAM dynamic random access memory
  • DRAM synchronous dynamic random access memory
  • SDRAM double data rate synchronous dynamic random access memory
  • Double Data Rate SDRAM Double Data Rate SDRAM
  • DDRSDRAM double data rate synchronous dynamic random access memory
  • Enhanced SDRAM, ESDRAM enhanced synchronous dynamic random access memory
  • Synch link DRAM , SLDRAM
  • Direct Memory Bus Random Access Memory Direct Rambus
  • the processor 1810 may include one or more processing units; optionally, the processor 1810 integrates an application processor and a modem processor, wherein the application processor mainly handles operations related to the operating system, user interface, and application programs, etc., Modem processors mainly process wireless communication signals, such as baseband processors. It can be understood that the foregoing modem processor may not be integrated into the processor 1810 .
  • the embodiment of the present application also provides a readable storage medium, the readable storage medium stores a program or an instruction, and when the program or instruction is executed by the processor, each process of the above embodiment of the message processing method applied to the electronic device is realized , and can achieve the same technical effect, in order to avoid repetition, it will not be repeated here.
  • the embodiment of the present application also provides a readable storage medium, the readable storage medium stores a program or an instruction, and when the program or instruction is executed by a processor, each process of the above-mentioned embodiment of the message processing method applied to the cloud is implemented, And can achieve the same technical effect, in order to avoid repetition, no more details here.
  • the processor is the processor in the electronic device described in the above embodiments.
  • the readable storage medium includes a computer-readable storage medium, such as a computer read-only memory ROM, a random access memory RAM, a magnetic disk or an optical disk, and the like.
  • the embodiment of the present application further provides a chip, the chip includes a processor and a communication interface, the communication interface is coupled to the processor, and the processor is used to run programs or instructions to implement the above message applied to electronic devices
  • the chip includes a processor and a communication interface
  • the communication interface is coupled to the processor
  • the processor is used to run programs or instructions to implement the above message applied to electronic devices
  • the embodiment of the present application further provides a chip, the chip includes a processor and a communication interface, the communication interface is coupled to the processor, and the processor is used to run programs or instructions to realize the above-mentioned message processing applied to the cloud
  • the chip includes a processor and a communication interface
  • the communication interface is coupled to the processor
  • the processor is used to run programs or instructions to realize the above-mentioned message processing applied to the cloud
  • chips mentioned in the embodiments of the present application may also be called system-on-chip, system-on-chip, system-on-a-chip, or system-on-a-chip.
  • the embodiment of the present application further provides a computer program product, the program product is stored in a storage medium, and the program product is executed by at least one processor to implement the various processes in the above embodiment of the message processing method applied to an electronic device, and can To achieve the same technical effect, in order to avoid repetition, no more details are given here.
  • the embodiment of the present application further provides a computer program product, the program product is stored in a storage medium, and the program product is executed by at least one processor to implement the various processes of the above embodiments of the message processing method applied to the cloud, and can achieve The same technical effects are not repeated here to avoid repetition.
  • the term “comprising”, “comprising” or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article or apparatus comprising a set of elements includes not only those elements, It also includes other elements not expressly listed, or elements inherent in the process, method, article, or device. Without further limitations, an element defined by the phrase “comprising a " does not preclude the presence of additional identical elements in the process, method, article, or apparatus that includes that element.
  • the scope of the methods and devices in the embodiments of the present application is not limited to performing functions in the order shown or discussed, and may also include performing functions in a substantially simultaneous manner or in reverse order according to the functions involved. Functions are performed, for example, the described methods may be performed in an order different from that described, and various steps may also be added, omitted, or combined. Additionally, features described with reference to certain examples may be combined in other examples.

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Abstract

本申请公开了一种消息处理方法及装置，属于消息处理技术领域。所述方法包括：接收第一消息以及所述第一消息的相关信息；所述相关信息包括所述第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；在所述第一消息与第二消息相匹配的情况下，提示所述第一消息；所述第二消息属于所述目标即时通讯群组中的历史消息。

Description

消息处理方法及装置
相关申请的交叉引用
本申请要求在2021年12月31日提交的中国专利申请第202111673906.6号的优先权，该中国专利申请的全部内容通过引用包含于此。
技术领域
本申请属于消息处理技术领域，具体涉及一种消息处理方法及装置。
背景技术
目前，投入使用的IM(Instant Messaging，即时通讯)消息类软件越来越多。日常生活中，为实现批量下发消息，一般会在IM消息类软件中建立相应的群组，如工作群、家庭群、社区群等，从而将需要用户周知的消息以群消息的形式发送给群组中的各成员。
但是，随着群消息的增多，易造成群组中的成员遗漏消息，影响了群组中的消息的处理率。
发明内容
本申请实施例的目的是提供一种消息处理方法及装置，能够解决群组中消息的处理率较低的问题。
第一方面，本申请实施例提供了一种消息处理方法，应用于电子设备，该方法包括：
接收第一消息以及所述第一消息的相关信息；所述相关信息包括所述第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；
在所述第一消息与第二消息相匹配的情况下，提示所述第一消息；所述第二消息属于所述目标即时通讯群组中的历史消息。
第二方面，本申请实施例提供了一种消息处理方法，应用于云端，该方法包括：
获取第一消息；
在所述第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；所述第二消息属于所述目标即时通讯群组中的历史消息；
根据所述第一用户的标识信息，将所述第一消息发送至所述第一用户对应的电子设备。
第三方面，本申请实施例提供了一种消息处理装置，应用于电子设备，所述装置包括：
接收模块，用于接收第一消息以及所述第一消息的相关信息；所述相关信息包括所述第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；
提示模块，用于在所述第一消息与第二消息相匹配的情况下，提示所述第一消息；所述第二消息属于所述目标即时通讯群组中的历史消息。
第四方面，本申请实施例提供了一种消息处理装置，应用于云端，所述装置包括：
第二获取模块，用于获取第一消息；
第三确定模块，用于在所述第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；所述第二消息属于所述目标即时通讯群组中的历史消息；
第一发送模块，用于根据所述第一用户的标识信息，将所述第一消息发送至所述第一用户对应的电子设备。
第五方面，本申请实施例提供了一种电子设备，该电子设备包括处理器、存储器及存储在所述存储器上并可在所述处理器上运行的程序或指令，所述 程序或指令被所述处理器执行时实现如第一方面所述的消息处理方法的步骤，或者，实现如第二方面所述的消息处理方法的步骤。
第六方面，本申请实施例提供了一种可读存储介质，所述可读存储介质上存储程序或指令，所述程序或指令被处理器执行时实现如第一方面所述的消息处理方法的步骤，或者，实现如第二方面所述的消息处理方法的步骤。
第七方面，本申请实施例提供了一种芯片，所述芯片包括处理器和通信接口，所述通信接口和所述处理器耦合，所述处理器用于运行程序或指令，实现如第一方面所述的消息处理方法的步骤，或者，实现如第二方面所述的消息处理方法的步骤。
第八方面，本申请实施例提供一种计算机程序产品，该程序产品被存储在存储介质中，该程序产品被至少一个处理器执行以实现如第一方面所述的消息处理方法的步骤，或者，实现如第二方面所述的消息处理方法的步骤。
在本申请实施例中，电子设备通过接收第一消息以及第一消息的相关信息，相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息，从而在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，提示第一消息。可见，电子设备能够根据接收到的消息及其相关信息，确定出该消息是否为重复消息(即与目标即时通讯群组中的历史消息相匹配的消息)，并在确定该消息为重复消息时提示该消息，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
在本申请实施例中，云端通过获取第一消息，在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息，从而根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。可见，该技术方案中云端能够确定出获取到的消息是否为重复消息，并在确定该消息为重复消息时，将该消息发送至群组中满足预设条件的用户所对应的电子设备，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
附图说明
图1是本申请的一个实施例中一种消息处理方法的示意性流程图之一。
图2是本申请的一个实施例中一种消息显示界面的示意图。
图3是本申请的一个实施例中一种消息处理方法的示意性流程图之二。
图4是本申请的一个实施例中一种消息处理方法的示意性流程图之三。
图5是本申请的一个实施例中一种已读消息条件设置界面示意图。
图6是本申请的一个实施例中一种消息处理方法的示意性流程图之四。
图7是本申请的一个实施例中一种消息处理方法的示意性流程图之五。
图8是本申请的一个实施例中一种消息处理方法的示意性流程图之六。
图9是本申请的一个实施例中一种消息处理方法的示意性流程图之七。
图10是本申请的一个实施例中一种消息处理方法的示意性流程图之八。
图11是本申请的一个实施例中一种消息统计信息的显示界面示意图。
图12是本申请的一个实施例中一种云端、发送方的电子设备和各成员对应的电子设备之间的通信情况示意图。
图13是本申请的一个实施例中一种消息处理方法的示意性流程图之九。
图14是本申请的一个实施例中一种消息处理方法的示意性流程图之十。
图15是本申请的一个实施例中一种消息处理装置的结构示意图之一。
图16是本申请的一个实施例中一种消息处理装置的结构示意图之二。
图17是本申请的一个实施例中一种电子设备的结构示意图。
图18是本申请的一个实施例中一种电子设备的硬件结构示意图。
具体实施方式
下面将结合本申请实施例中的附图，对本申请实施例中的技术方案进行清楚地描述，显然，所描述的实施例是本申请一部分实施例，而不是全部的实施例。基于本申请中的实施例，本领域普通技术人员获得的所有其他实施 例，都属于本申请保护的范围。
本申请的说明书和权利要求书中的术语“第一”、“第二”等是用于区别类似的对象，而不用于描述特定的顺序或先后次序。应该理解这样使用的数据在适当情况下可以互换，以便本申请的实施例能够以除了在这里图示或描述的那些以外的顺序实施，且“第一”、“第二”等所区分的对象通常为一类，并不限定对象的个数，例如第一对象可以是一个，也可以是多个。此外，说明书以及权利要求中“和/或”表示所连接对象的至少其中之一，字符“/”，一般表示前后关联对象是一种“或”的关系。
下面结合附图，通过具体的实施例及其应用场景对本申请实施例提供的消息处理方法进行详细地说明。
图1是本申请的一个实施例中一种消息处理方法的示意性流程图之一，其中，该方法应用于电子设备。如图1所示，消息处理方法可包括：
S102，接收第一消息以及第一消息的相关信息；相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息。
其中，发送方的标识信息可为发送方的账号信息，比如，发送方的用户ID(Identity document，账号)。目标即时通讯群组的群组标识信息可为该即时通讯群组的群组账号信息，比如，该即时通讯群组的群组ID。第一消息的发送方可以为目标即时通讯群组中的成员。
S104，在第一消息与第二消息相匹配的情况下，提示第一消息；第二消息属于目标即时通讯群组中的历史消息。
其中，电子设备可根据第一消息的消息内容、第一消息携带的重复发送标识等信息，确定第一消息与目标即时通讯群组中的历史消息相匹配。重复发送标识可为预先定义的、用于表征对应消息是重复发送的消息的标识。
例如，用户A需要通知公司全体成员群中的各成员在某个时间开会，如图2所示，用户A在IM消息类软件中的公司全体成员群中@所有成员，并在消息输入框210中编辑了如下消息：2021-08-08 10:00我们部门举办xxx活 动，活动地点xxx，望所有人按时参加。点击发送后，若想重复发送该消息，则可点击消息输入框210右侧的重复发送消息图标220，此时，消息输入框210中展示最近一条已发送消息，该消息可携带重复发送标识，点击发送后，电子设备能够接收到该消息以及该消息的重复发送标识，从而能够确定该消息是重复发送的消息，即确定该消息与公司全体成员群中的历史消息相匹配。
在一个实施例中，提示第一消息可具体执行为：将第一消息展示在目标即时通讯群组对应的即时通讯界面中。
本实施例中，提示第一消息还可执行为：将第一消息分别展示在目标即时通讯群组中的各成员和第一消息的发送方之间的即时通讯界面中；或者，将第一消息展示在弹出窗口中。在此情况下，即使目标即时通讯群组中的各成员屏蔽了目标即时通讯群组，也能确保各成员接收到第一消息，提升了第一消息的可达率。其中，在第一消息与第二消息相匹配的情况下，上述的弹出窗口弹出并显示在电子设备的屏幕上。
此外，在第一消息与第二消息相匹配、且第二消息已被处理的情况下，可不提示第一消息，避免对已处理过第二消息的用户的打扰。
在本申请实施例中，电子设备通过接收第一消息以及第一消息的相关信息，相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息，从而在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，提示第一消息。可见，电子设备能够根据接收到的消息及其相关信息，确定出该消息是否为重复消息(即与目标即时通讯群组中的历史消息相匹配的消息)，并在确定该消息为重复消息时提示该消息，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
在一个实施例中，如图3所示，S104可具体执行为S1041：在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息。
在本实施例中，电子设备通过在第一消息与第二消息(即目标即时通讯群组中的历史消息)相匹配、且第二消息未被处理的情况下，提示第一消息， 能够促使群组中的更多成员对这一消息进行处理，有效提升了群组中消息的处理率。
在一个实施例中，如图4所示，执行S1041之前，可通过如下S106-S108确定第二消息是否被处理：
S106，监测第二消息是否满足已被处理条件。
其中，已被处理条件包括以下至少一项：第二消息被点击、第二消息对应的处理状态为已处理、第二消息的展示时长达到预设时长。
本实施例中，第二消息的被点击情况可由电子设备记录并存储。
本实施例中，发送方在发送消息时，可设置该消息对应的已读消息条件。从而在云端将该消息发送至各成员对应的电子设备之后，各成员对应的电子设备根据该消息携带的已读消息条件，确定该消息的处理状态及展示时长。
其中，已读消息条件可为阅读时长(即预设时长)。沿用图2所示的举例，用户A在IM消息类软件中的公司全体成员群中@所有成员，并在消息输入框210中编辑了消息之后，可点击消息输入框210右侧的设置图标230，此时，当前显示界面如图5所示，弹出窗口510为已读消息条件设置窗口，用户可在弹出窗口510上设置阅读时长超过的秒数，如1秒。从而，各成员对应的电子设备可根据该消息的展示时长并结合已读消息条件，在展示时长等于0时，确定用户未处理该消息；在展示时长大于0且小于已读消息条件中的阅读时长(即预设时长)时，确定用户已查看该消息；在展示时长大于或等于已读消息条件中的阅读时长时，确定用户已处理该消息。
S108，若监测到第二消息不满足已被处理条件，则确定第二消息未被处理。
此外，若监测到第二消息满足已被处理条件，则可确定第二消息已被处理。
在本实施例中，通过监测第二消息是否满足已被处理条件，从而确定第二消息是否被处理，使得确定出的对第二消息的处理情况更加准确，从而有 利于电子设备对是否提示第一消息的准确判断。
在一个实施例中，如图6所示，执行S1041之前，可通过如下S110-S112确定第二消息是否被处理：
S110，获取云端下发的第一用户的标识信息。
其中，第一用户为目标即时通讯群组中未处理第二消息的用户。第一用户的标识信息可为第一用户的账号信息，比如，第一用户的用户ID。
在执行S110之前，云端可获取目标即时通讯群组中的各成员对第二消息的处理信息，从而确定出目标即时通讯群组中未处理第二消息的第一用户，处理信息的具体内容会在后续实施例中详细说明，此处不赘述。
S112，在电子设备对应的用户的标识信息与第一用户的标识信息匹配的情况下，确定第二消息未被电子设备对应的用户处理。
此外，在电子设备对应的用户的标识信息与第一用户的标识信息不匹配的情况下，可确定第二消息已被电子设备对应的用户处理。
在本实施例中，通过获取云端下发的第一用户的标识信息，从而根据电子设备对应的用户的标识信息与第一用户的标识信息之间的匹配情况，确定第二消息是否被电子设备对应的用户处理，使得确定出的对第二消息的处理情况更加准确，从而有利于电子设备对是否提示第一消息的准确判断。
图7是本申请的一个实施例中一种消息处理方法的示意性流程图之五，其中，该方法应用于云端。如图7所示，消息处理方法可包括：
S702，获取第一消息。
其中，第一消息为目标即时通讯群组中的成员发送的消息。本实施例中，目标即时通讯群组中的成员在目标即时通讯群组对应的即时通讯界面中发送第一消息后，云端即可获取该第一消息。
S704，在第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；第二消息属于目标即时通讯群组中的历史消息。
其中，云端可根据第一消息的消息内容、第一消息携带的重复发送标识等信息，确定第一消息与目标即时通讯群组中的历史消息相匹配。重复发送标识可为预先定义的、用于表征对应消息是重复发送的消息的标识。详细举例可参见S104中的相关描述，此处不再赘述。
其中，第一用户的标识信息可为第一用户的账号信息，比如，第一用户的用户ID。
S706，根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。
在本申请实施例中，云端通过获取第一消息，在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息，从而根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。可见，该技术方案中云端能够确定出获取到的消息是否为重复消息，并在确定该消息为重复消息时，将该消息发送至群组中满足预设条件的用户所对应的电子设备，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
在一个实施例中，预设条件可包括未处理第二消息。如图8所示，S704可具体执行为S7041：根据目标即时通讯群组中的各成员对第二消息的处理信息，确定目标即时通讯群组中未处理第二消息的第一用户的标识信息。
其中，云端可获取目标即时通讯群组中的各成员对第二消息的处理信息，处理信息的具体内容会在后续实施例中详细说明，此处不赘述。
图8的方法可应用于多种场景，如重复发送群消息、避免已处理该消息的用户的电子设备重复展示该消息的场景，多次发送红包、避免已领取用户重复领取的场景等。在将图8的方法应用于多次发送红包、避免已领取用户重复领取的场景时，例如，用户A想要在公司全体成员群中为每一成员发送10元红包，群成员一共100人，但是该IM消息类软件有红包限额，一个红包最大金额是200元。此时，为了避免已领取红包的成员重复领取，用户A 可以在第二次至多次发送红包时，设置红包的领取条件，领取条件可以是与上一个红包的领取人不重复等条件。携带领取条件的红包发送后，云端会接收到该红包以及该红包的领取条件，从而能够根据领取条件，确定目标即时通讯群组中未领取红包的第一用户，从而根据第一用户的标识信息，将红包发送至第一用户对应的电子设备。
在本实施例中，云端根据目标即时通讯群组中的各成员对第二消息的处理信息，确定目标即时通讯群组中未处理第二消息的第一用户的标识信息，从而能够根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备，实现了在云端确定出未处理过当前待发送的重复消息(即第一消息)的用户，从而有针对性地将第一消息发送至该用户对应的电子设备，能够促使群组中的更多成员对这一消息进行处理，有效提升了群组中消息的处理率。
在一个实施例中，如图9所示，根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备(即S706)，可具体执行为如下S7061或者S7062：
S7061，将第一消息、第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息发送至第一用户对应的电子设备。
本实施例中，第一用户对应的电子设备根据接收到的第一消息、第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息，可确定将第一消息展示在目标即时通讯群组对应的即时通讯界面中。
S7062，将第一消息和发送方的标识信息发送至第一用户对应的电子设备。
本实施例中，第一用户对应的电子设备根据接收到的第一消息和发送方的标识信息，可确定将第一消息展示在第一用户和发送方之间的即时通讯界面中。在此情况下，即使第一用户屏蔽了目标即时通讯群组，也能确保该用户接收到第一消息，提升了第一消息的可达率。
在一个实施例中，如图10所示，可通过如下S708-S712，根据目标即时通讯群组中的各成员对第二消息的处理信息，统计出第二消息的消息统计信 息，并将消息统计信息发送至发送方。
S708，获取目标即时通讯群组中的各成员对第二消息的处理信息。
其中，处理信息可包括目标即时通讯群组的群组标识信息，以及各成员是否成功接收第二消息、成功接收第二消息的成员的标识信息、未成功接收第二消息的成员的标识信息、各成员是否已处理第二消息、已处理第二消息的成员的标识信息、未处理第二消息的成员的标识信息等。
其中，云端将第二消息发送至各成员的电子设备时，若各成员的电子设备反馈消息下发成功，则可确定该电子设备成功接收第二消息；若各成员的电子设备反馈消息下发失败，则可确定该电子设备未成功接收第二消息。
S710，根据处理信息，统计第二消息的消息统计信息。
其中，消息统计信息可包括成功接收第二消息的第三用户的数量、第三用户占成员的比例、未成功接收第二消息的第四用户的数量、第四用户占成员的比例、未处理第二消息的第一用户的数量、第一用户占成员的比例、已处理第二消息的第二用户的数量、第二用户占成员的比例等。
S712，将消息统计信息发送至第一消息的发送方。
可选地，将消息统计信息发送至发送方后，发送方的电子设备中以弹出窗口的形式展示消息统计信息。例如，在消息统计信息包括：即时通讯群组的群成员数量88人、已接收第二消息的用户的数量80人、未接收第二消息的用户的数量8人、已处理第二消息的用户的数量50人和未处理第二消息的用户的数量38人的情况下，发送方的电子设备中IM消息类软件的当前界面可如图11所示，消息统计信息展示在弹出窗口1110中。
可选地，发送方的电子设备可根据消息统计信息并结合预设重复发送条件，自动确定是否重复发送该消息。其中，预设重复发送条件可包括在发送第二消息后达到预设时长时，消息统计信息中记录的未处理第二消息的第一用户的数量大于第一预设阈值、已处理第二消息的第二用户的数量小于第二预设阈值、第一用户占成员的比例大于第三预设阈值、第二用户占成员的比 例小于第四预设阈值、成功接收第二消息的第三用户的数量小于第五预设阈值、第三用户占成员的比例小于第六预设阈值、未成功接收第二消息的第四用户的数量大于第七预设阈值、第四用户占成员的比例大于第八预设阈值等。
本实施例中，可预先在云端设置消息统计信息的统计时机、统计频率以及将消息统计信息发送至发送方的发送时机和发送频率。可选地，消息统计信息的统计时机可为将第二消息发送至各成员的电子设备后立刻统计、统计频率可为实时统计、发送时机可为第二消息发送后的预设时长后、发送频率可为预设频率。其中，若第二消息携带已读消息条件，则可将发送时机设置为已读消息条件中的阅读时长之后，并可将发送频率设置为每一阅读时长一次，从而大大减少了参考价值不高的消息统计信息，且使得发送至发送方的消息统计信息更能准确反映用户对第二消息的实际处理情况。
根据上述实施例，云端与发送方的电子设备、云端与目标即时通讯群组中的各成员对应的电子设备之间的通信情况可如图12所示，其中，各成员对应的电子设备向云端上报第二消息的处理信息，云端向发送方的电子设备下发消息统计信息。
在本实施例中，云端通过统计第二消息的消息统计信息，然后将消息统计信息发送至发送方，实现了对已发送消息的处理信息的监测，从而使发送方能够根据消息统计信息判断是否重复发送该条消息，为促使群组中的更多成员对该消息进行处理，以提升群组中消息的处理率提供了数据基础。
为便于理解本申请实施例提供的消息处理方法，下述将以云端与电子设备交互的方式介绍本申请实施例提供的消息处理方法，具体可参照图13至图14。图13是本申请的一个实施例中一种消息处理方法的示意性流程图之九，本实施例中，云端可确定目标即时通讯群组中未处理第二消息(即目标即时通讯群组中的历史消息)的第一用户的标识信息，并根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备，以使第一用户对应的电子设备提示第一消息。如图13所示，消息处理方法可包括：
S1301，发送方的电子设备在目标即时通讯群组中发送第一消息。
S1302，云端获取上述的第一消息。
本实施例中，在获取第一消息之前，还可获取目标即时通讯群组中的各成员对第二消息的处理信息，根据处理信息，统计第二消息的消息统计信息，将消息统计信息发送至第一消息的发送方。
其中，第二消息属于目标即时通讯群组中的历史消息。处理信息可包括目标即时通讯群组的群组标识信息，以及各成员是否成功接收第二消息、成功接收第二消息的成员的标识信息、未成功接收第二消息的成员的标识信息、各成员是否已处理第二消息、已处理第二消息的成员的标识信息、未处理第二消息的成员的标识信息中的至少一项。消息统计信息可包括成功接收第二消息的第三用户的数量、第三用户占成员的比例、未成功接收第二消息的第四用户的数量、第四用户占成员的比例、未处理第二消息的第一用户的数量、第一用户占成员的比例、已处理第二消息的第二用户的数量、第二用户占成员的比例中的至少一项。
S1303，云端在确定第一消息与第二消息相匹配的情况下，根据目标即时通讯群组中的各成员对第二消息的处理信息，确定目标即时通讯群组中未处理第二消息的第一用户的标识信息。第二消息属于目标即时通讯群组中的历史消息。
S1304，云端根据第一用户的标识信息，将第一消息、第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息发送至第一用户对应的电子设备；或者，将第一消息和发送方的标识信息发送至第一用户对应的电子设备。
S1305，第一用户对应的电子设备在接收到第一消息时，判断是否接收到目标即时通讯群组的群组标识信息；若是，则执行S1306；若否，则执行S1307。
S1306，将第一消息展示在目标即时通讯群组对应的即时通讯界面中。
S1307，将第一消息展示在第一用户和发送方之间的即时通讯界面中。
上述S1301-S1307的具体过程在上述实施例中已进行详细说明，此处不再赘述。
在本实施例中，通过在云端确定出未处理过当前待发送的重复消息(即第一消息)的用户，从而有针对性地将第一消息发送至该用户对应的电子设备，能够避免将第一消息发送给已处理过第二消息的用户，且能够促使群组中的更多成员对这一消息进行处理，有效提升了群组中消息的处理率。
图14是本申请的一个实施例中一种消息处理方法的示意性流程图之十，本实施例中，目标即时通讯群组中的各成员对应的电子设备能够根据接收到的消息及其相关信息，确定出该消息是否为重复消息(即与目标即时通讯群组中的历史消息相匹配的消息)，并在确定该消息为重复消息时提示该消息。如图14所示，消息处理方法可包括：
S1401，发送方的电子设备在目标即时通讯群组中发送第一消息。
S1402，云端获取上述的第一消息，并将第一消息及其相关信息发送给目标即时通讯群组中的各成员对应的电子设备。相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息。
S1403，目标即时通讯群组中的各成员对应的电子设备，接收第一消息以及第一消息的相关信息。
S1404，目标即时通讯群组中的各成员对应的电子设备，在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息。第二消息属于目标即时通讯群组中的历史消息。
本实施例中，在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息之前，可监测第二消息是否满足已被处理条件；若否，则确定第二消息未被处理。
其中，已被处理条件可包括以下至少一项：第二消息被点击、第二消息对应的处理状态为已处理、第二消息的展示时长达到预设时长。
本实施例中，在第一消息与第二消息相匹配、且第二消息未被处理的情 况下，提示第一消息之前，可获取云端下发的第一用户的标识信息，在电子设备对应的用户的标识信息与第一用户的标识信息匹配的情况下，确定第二消息未被电子设备对应的用户处理。
其中，第一用户为目标即时通讯群组中未处理第二消息的用户。
本实施例中，提示第一消息可具体执行为：将第一消息展示在目标即时通讯群组对应的即时通讯界面中；或者，将第一消息分别展示在目标即时通讯群组中的各成员和第一消息的发送方之间的即时通讯界面中；或者，将第一消息展示在弹出窗口中。
上述S1401-S1404的具体过程在上述实施例中已进行详细说明，此处不再赘述。
在本实施例中，电子设备通过在第一消息与第二消息(即目标即时通讯群组中的历史消息)相匹配、且第二消息未被处理的情况下，提示第一消息，能够避免对已处理过第二消息的用户提示第一消息，且能够促使群组中的更多成员对这一消息进行处理，有效提升了群组中消息的处理率。
本申请实施例提供的消息处理方法，执行主体可以为消息处理装置。本申请实施例中以消息处理装置执行消息处理方法为例，说明本申请实施例提供的消息处理装置。
图15是本申请的一个实施例中一种消息处理装置的结构示意图之一。该装置应用于电子设备，请参考图15，消息处理装置可包括：
接收模块1510，用于接收第一消息以及第一消息的相关信息；相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；
提示模块1520，用于在第一消息与第二消息相匹配的情况下，提示第一消息；第二消息属于目标即时通讯群组中的历史消息。
在一个实施例中，提示模块1520包括：
提示单元，用于在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息。
在一个实施例中，消息处理装置还包括：
监测模块，用于监测第二消息是否满足已被处理条件；已被处理条件包括以下至少一项：第二消息被点击、第二消息对应的处理状态为已处理、第二消息的展示时长达到预设时长；
第一确定模块，用于若否，则确定第二消息未被处理。
在一个实施例中，消息处理装置还包括：
第一获取模块，用于获取云端下发的第一用户的标识信息；第一用户为目标即时通讯群组中未处理第二消息的用户；
第二确定模块，用于在电子设备对应的用户的标识信息与第一用户的标识信息匹配的情况下，确定第二消息未被电子设备对应的用户处理。
在一个实施例中，提示模块1520包括：
展示单元，用于将第一消息展示在目标即时通讯群组对应的即时通讯界面中。
在本申请实施例中，电子设备通过接收第一消息以及第一消息的相关信息，相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息，从而在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，提示第一消息。可见，电子设备能够根据接收到的消息及其相关信息，确定出该消息是否为重复消息(即与目标即时通讯群组中的历史消息相匹配的消息)，并在确定该消息为重复消息时提示该消息，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
图16是本申请的一个实施例中一种消息处理装置的结构示意图之二。该装置应用于云端，请参考图16，消息处理装置可包括：
第二获取模块1610，用于获取第一消息；
第三确定模块1620，用于在第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；第二消息属于目标即时通讯群组中的历史消息；
第一发送模块1630，用于根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。
在一个实施例中，预设条件包括未处理第二消息；
第三确定模块1620包括：
确定单元，用于根据目标即时通讯群组中的各成员对第二消息的处理信息，确定目标即时通讯群组中未处理第二消息的第一用户的标识信息。
在一个实施例中，第一发送模块1630包括：
第一发送单元，用于将第一消息、第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息发送至第一用户对应的电子设备；
或者，
第二发送单元，用于将第一消息和发送方的标识信息发送至第一用户对应的电子设备。
在一个实施例中，消息处理装置还包括：
第三获取模块，用于获取目标即时通讯群组中的各成员对第二消息的处理信息；处理信息包括目标即时通讯群组的群组标识信息，以及各成员是否成功接收第二消息、成功接收第二消息的成员的标识信息、未成功接收第二消息的成员的标识信息、各成员是否已处理第二消息、已处理第二消息的成员的标识信息、未处理第二消息的成员的标识信息中的至少一项；
统计模块，用于根据处理信息，统计第二消息的消息统计信息；消息统计信息包括成功接收第二消息的第三用户的数量、第三用户占成员的比例、未成功接收第二消息的第四用户的数量、第四用户占成员的比例、未处理第二消息的第一用户的数量、第一用户占成员的比例、已处理第二消息的第二用户的数量、第二用户占成员的比例中的至少一项；
第二发送模块，用于将消息统计信息发送至第一消息的发送方。
在本申请实施例中，云端通过获取第一消息，在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，确定目标即时通讯群组中满足预设条 件的第一用户的标识信息，从而根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。可见，该技术方案中云端能够确定出获取到的消息是否为重复消息，并在确定该消息为重复消息时，将该消息发送至群组中满足预设条件的用户所对应的电子设备，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
本申请实施例中的消息处理装置可以是电子设备，也可以是电子设备中的部件，例如集成电路或芯片。该电子设备可以是终端，也可以为除终端之外的其他设备。示例性的，电子设备可以为手机、平板电脑、笔记本电脑、掌上电脑、车载电子设备、移动上网装置(Mobile Internet Device，MID)、增强现实(augmented reality，AR)/虚拟现实(virtual reality，VR)设备、机器人、可穿戴设备、超级移动个人计算机(ultra-mobile personal computer，UMPC)、上网本或者个人数字助理(personal digital assistant，PDA)等，还可以为服务器、网络附属存储器(Network Attached Storage，NAS)、个人计算机(personal computer，PC)、电视机(television，TV)、柜员机或者自助机等，本申请实施例不作具体限定。
本申请实施例中的消息处理装置可以为具有操作系统的装置。该操作系统可以为安卓(Android)操作系统，可以为iOS操作系统，还可以为其他可能的操作系统，本申请实施例不作具体限定。
本申请实施例提供的消息处理装置能够实现图1至图14的消息处理方法实施例实现的各个过程，为避免重复，这里不再赘述。
可选地，如图17所示，本申请实施例还提供一种电子设备1700，包括处理器1701和存储器1702，存储器1702上存储有可在所述处理器1701上运行的程序或指令，该程序或指令被处理器1701执行时实现上述应用于电子设备的消息处理方法实施例的各个步骤，且能达到相同的技术效果，为避免重复，这里不再赘述。
可选地，图17所示的电子设备1700中，存储在存储器1702上的程序或 指令被处理器1701执行时，实现上述应用于云端的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘述。
需要说明的是，本申请实施例中的电子设备包括上述所述的终端、云端和除终端、云端之外的其他设备。
图18是本申请的一个实施例中一种电子设备的硬件结构示意图。
该电子设备1800包括但不限于：射频单元1801、网络模块1802、音频输出单元1803、输入单元1804、传感器1805、显示单元1806、用户输入单元1807、接口单元1808、存储器1809、以及处理器1810等部件。
本领域技术人员可以理解，电子设备1800还可以包括给各个部件供电的电源(比如电池)，电源可以通过电源管理系统与处理器1810逻辑相连，从而通过电源管理系统实现管理充电、放电、以及功耗管理等功能。图18中示出的电子设备结构并不构成对电子设备的限定，电子设备可以包括比图示更多或更少的部件，或者组合某些部件，或者不同的部件布置，在此不再赘述。
在一个实施例中，处理器1810，用于接收第一消息以及第一消息的相关信息；相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；在第一消息与第二消息相匹配的情况下，提示第一消息；第二消息属于目标即时通讯群组中的历史消息。
可选地，处理器1810，还用于在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息。
可选地，处理器1810，还用于在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息之前，监测第二消息是否满足已被处理条件；已被处理条件包括以下至少一项：第二消息被点击、第二消息对应的处理状态为已处理、第二消息的展示时长达到预设时长；若否，则确定第二消息未被处理。
可选地，处理器1810，还用于在第一消息与第二消息相匹配、且第二消息未被处理的情况下，提示第一消息之前，获取云端下发的第一用户的标识 信息；第一用户为目标即时通讯群组中未处理第二消息的用户；在电子设备对应的用户的标识信息与第一用户的标识信息匹配的情况下，确定第二消息未被电子设备对应的用户处理。
可选地，处理器1810，还用于将第一消息展示在目标即时通讯群组对应的即时通讯界面中。
在本申请实施例中，电子设备通过接收第一消息以及第一消息的相关信息，相关信息包括第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息，从而在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，提示第一消息。可见，电子设备能够根据接收到的消息及其相关信息，确定出该消息是否为重复消息(即与目标即时通讯群组中的历史消息相匹配的消息)，并在确定该消息为重复消息时提示该消息，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
在一个实施例中，处理器1810，用于获取第一消息；在第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；第二消息属于目标即时通讯群组中的历史消息；根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。
可选地，预设条件包括未处理第二消息；处理器1810，还用于根据目标即时通讯群组中的各成员对第二消息的处理信息，确定目标即时通讯群组中未处理第二消息的第一用户的标识信息。
可选地，处理器1810，还用于将第一消息、第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息发送至第一用户对应的电子设备；或者，将第一消息和发送方的标识信息发送至第一用户对应的电子设备。
可选地，处理器1810，还用于获取目标即时通讯群组中的各成员对第二消息的处理信息；处理信息包括目标即时通讯群组的群组标识信息，以及各成员是否成功接收第二消息、成功接收第二消息的成员的标识信息、未成功接收第二消息的成员的标识信息、各成员是否已处理第二消息、已处理第二 消息的成员的标识信息、未处理第二消息的成员的标识信息中的至少一项；根据处理信息，统计第二消息的消息统计信息；消息统计信息包括成功接收第二消息的第三用户的数量、第三用户占成员的比例、未成功接收第二消息的第四用户的数量、第四用户占成员的比例、未处理第二消息的第一用户的数量、第一用户占成员的比例、已处理第二消息的第二用户的数量、第二用户占成员的比例中的至少一项；将消息统计信息发送至第一消息的发送方。
在本申请实施例中，云端通过获取第一消息，在第一消息与目标即时通讯群组中的历史消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息，从而根据第一用户的标识信息，将第一消息发送至第一用户对应的电子设备。可见，该技术方案中云端能够确定出获取到的消息是否为重复消息，并在确定该消息为重复消息时，将该消息发送至群组中满足预设条件的用户所对应的电子设备，从而促使群组中的更多成员对该消息进行处理，有效提升了群组中消息的处理率。
应理解的是，本申请实施例中，输入单元1804可以包括图形处理器(Graphics Processing Unit，GPU)18041和麦克风18042，图形处理器18041对在视频捕获模式或图像捕获模式中由图像捕获装置(如摄像头)获得的静态图片或视频的图像数据进行处理。显示单元1806可包括显示面板18061，可以采用液晶显示器、有机发光二极管等形式来配置显示面板18061。用户输入单元1807包括触控面板18071以及其他输入设备18072中的至少一种。触控面板18071，也称为触摸屏。触控面板18071可包括触摸检测装置和触摸控制器两个部分。其他输入设备18072可以包括但不限于物理键盘、功能键(比如音量控制按键、开关按键等)、轨迹球、鼠标、操作杆，在此不再赘述。
存储器1809可用于存储软件程序以及各种数据。存储器1809可主要包括存储程序或指令的第一存储区和存储数据的第二存储区，其中，第一存储区可存储操作系统、至少一个功能所需的应用程序或指令(比如声音播放功 能、图像播放功能等)等。此外，存储器1809可以包括易失性存储器或非易失性存储器，或者，存储器1809可以包括易失性和非易失性存储器两者。其中，非易失性存储器可以是只读存储器(Read-Only Memory，ROM)、可编程只读存储器(Programmable ROM，PROM)、可擦除可编程只读存储器(Erasable PROM，EPROM)、电可擦除可编程只读存储器(Electrically EPROM，EEPROM)或闪存。易失性存储器可以是随机存取存储器(Random Access Memory，RAM)，静态随机存取存储器(Static RAM，SRAM)、动态随机存取存储器(Dynamic RAM，DRAM)、同步动态随机存取存储器(Synchronous DRAM，SDRAM)、双倍数据速率同步动态随机存取存储器(Double Data Rate SDRAM，DDRSDRAM)、增强型同步动态随机存取存储器(Enhanced SDRAM，ESDRAM)、同步连接动态随机存取存储器(Synch link DRAM，SLDRAM)和直接内存总线随机存取存储器(Direct Rambus RAM，DRRAM)。本申请实施例中的存储器1809包括但不限于这些和任意其它适合类型的存储器。
处理器1810可包括一个或多个处理单元；可选地，处理器1810集成应用处理器和调制解调处理器，其中，应用处理器主要处理涉及操作系统、用户界面和应用程序等的操作，调制解调处理器主要处理无线通信信号，如基带处理器。可以理解的是，上述调制解调处理器也可以不集成到处理器1810中。
本申请实施例还提供一种可读存储介质，所述可读存储介质上存储有程序或指令，该程序或指令被处理器执行时实现上述应用于电子设备的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘述。
本申请实施例还提供一种可读存储介质，所述可读存储介质上存储有程序或指令，该程序或指令被处理器执行时实现上述应用于云端的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘 述。
其中，所述处理器为上述实施例中所述的电子设备中的处理器。所述可读存储介质，包括计算机可读存储介质，如计算机只读存储器ROM、随机存取存储器RAM、磁碟或者光盘等。
本申请实施例另提供了一种芯片，所述芯片包括处理器和通信接口，所述通信接口和所述处理器耦合，所述处理器用于运行程序或指令，实现上述应用于电子设备的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘述。
本申请实施例另提供了一种芯片，所述芯片包括处理器和通信接口，所述通信接口和所述处理器耦合，所述处理器用于运行程序或指令，实现上述应用于云端的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘述。
应理解，本申请实施例提到的芯片还可以称为系统级芯片、系统芯片、芯片系统或片上系统芯片等。
本申请实施例另提供一种计算机程序产品，该程序产品被存储在存储介质中，该程序产品被至少一个处理器执行以实现上述应用于电子设备的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘述。
本申请实施例另提供一种计算机程序产品，该程序产品被存储在存储介质中，该程序产品被至少一个处理器执行以实现上述应用于云端的消息处理方法实施例的各个过程，且能达到相同的技术效果，为避免重复，这里不再赘述。
需要说明的是，在本文中，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、物品或者装置不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、物品或者装置所固有的要素。在没有更多限制的 情况下，由语句“包括一个……”限定的要素，并不排除在包括该要素的过程、方法、物品或者装置中还存在另外的相同要素。此外，需要指出的是，本申请实施方式中的方法和装置的范围不限按示出或讨论的顺序来执行功能，还可包括根据所涉及的功能按基本同时的方式或按相反的顺序来执行功能，例如，可以按不同于所描述的次序来执行所描述的方法，并且还可以添加、省去、或组合各种步骤。另外，参照某些示例所描述的特征可在其他示例中被组合。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件，但很多情况下前者是更佳的实施方式。基于这样的理解，本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以计算机软件产品的形式体现出来，该计算机软件产品存储在一个存储介质(如ROM/RAM、磁碟、光盘)中，包括若干指令用以使得一台终端(可以是手机，计算机，服务器，或者网络设备等)执行本申请各个实施例所述的方法。
上面结合附图对本申请的实施例进行了描述，但是本申请并不局限于上述的具体实施方式，上述的具体实施方式仅仅是示意性的，而不是限制性的，本领域的普通技术人员在本申请的启示下，在不脱离本申请宗旨和权利要求所保护的范围情况下，还可做出很多形式，均属于本申请的保护之内。

Claims (23)

  1. 一种消息处理方法，应用于电子设备，所述方法包括：
    接收第一消息以及所述第一消息的相关信息；所述相关信息包括所述第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；
    在所述第一消息与第二消息相匹配的情况下，提示所述第一消息；所述第二消息属于所述目标即时通讯群组中的历史消息。
  2. 根据权利要求1所述的方法，其中，所述在所述第一消息与第二消息相匹配的情况下，提示所述第一消息，包括：
    在所述第一消息与第二消息相匹配、且所述第二消息未被处理的情况下，提示所述第一消息。
  3. 根据权利要求2所述的方法，其中，所述在所述第一消息与第二消息相匹配、且所述第二消息未被处理的情况下，提示所述第一消息之前，还包括：
    监测第二消息是否满足已被处理条件；所述已被处理条件包括以下至少一项：所述第二消息被点击、所述第二消息对应的处理状态为已处理、所述第二消息的展示时长达到预设时长；
    若否，则确定所述第二消息未被处理。
  4. 根据权利要求2所述的方法，其中，所述在所述第一消息与第二消息相匹配、且所述第二消息未被处理的情况下，提示所述第一消息之前，还包 括：
    获取云端下发的第一用户的标识信息；所述第一用户为所述目标即时通讯群组中未处理第二消息的用户；
    在所述电子设备对应的用户的标识信息与所述第一用户的标识信息匹配的情况下，确定所述第二消息未被所述电子设备对应的用户处理。
  5. 根据权利要求1所述的方法，其中，所述提示所述第一消息，包括：
    将所述第一消息展示在所述目标即时通讯群组对应的即时通讯界面中。
  6. 一种消息处理方法，应用于云端，所述方法包括：
    获取第一消息；
    在所述第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；所述第二消息属于所述目标即时通讯群组中的历史消息；
    根据所述第一用户的标识信息，将所述第一消息发送至所述第一用户对应的电子设备。
  7. 根据权利要求6所述的方法，其中，所述预设条件包括未处理所述第二消息；
    所述确定目标即时通讯群组中满足预设条件的第一用户的标识信息，包括：
    根据所述目标即时通讯群组中的各成员对所述第二消息的处理信息，确 定所述目标即时通讯群组中未处理所述第二消息的第一用户的标识信息。
  8. 根据权利要求6所述的方法，其中，所述根据所述第一用户的标识信息，将所述第一消息发送至所述第一用户对应的电子设备，包括：
    将所述第一消息、所述第一消息的发送方的标识信息和所述目标即时通讯群组的群组标识信息发送至所述第一用户对应的电子设备；
    或者，
    将所述第一消息和所述发送方的标识信息发送至所述第一用户对应的电子设备。
  9. 根据权利要求6所述的方法，其中，还包括：
    获取目标即时通讯群组中的各成员对第二消息的处理信息；所述处理信息包括所述目标即时通讯群组的群组标识信息，以及各所述成员是否成功接收所述第二消息、成功接收所述第二消息的所述成员的标识信息、未成功接收所述第二消息的所述成员的标识信息、各所述成员是否已处理所述第二消息、已处理所述第二消息的所述成员的标识信息、未处理所述第二消息的所述成员的标识信息中的至少一项；
    根据所述处理信息，统计所述第二消息的消息统计信息；所述消息统计信息包括成功接收所述第二消息的第三用户的数量、所述第三用户占所述成员的比例、未成功接收所述第二消息的第四用户的数量、所述第四用户占所述成员的比例、未处理所述第二消息的第一用户的数量、所述第一用户占所述成员的比例、已处理所述第二消息的第二用户的数量、所述第二用户占所 述成员的比例中的至少一项；
    将所述消息统计信息发送至第一消息的发送方。
  10. 一种消息处理装置，应用于电子设备，所述装置包括：
    接收模块，用于接收第一消息以及所述第一消息的相关信息；所述相关信息包括所述第一消息的发送方的标识信息和目标即时通讯群组的群组标识信息；
    提示模块，用于在所述第一消息与第二消息相匹配的情况下，提示所述第一消息；所述第二消息属于所述目标即时通讯群组中的历史消息。
  11. 根据权利要求10所述的装置，其中，所述提示模块包括：
    提示单元，用于在所述第一消息与第二消息相匹配、且所述第二消息未被处理的情况下，提示所述第一消息。
  12. 根据权利要求11所述的装置，其中，所述消息处理装置还包括：
    监测模块，用于监测第二消息是否满足已被处理条件；所述已被处理条件包括以下至少一项：所述第二消息被点击、所述第二消息对应的处理状态为已处理、所述第二消息的展示时长达到预设时长；
    第一确定模块，用于若否，则确定所述第二消息未被处理。
  13. 根据权利要求11所述的装置，其中，所述消息处理装置还包括：
    第一获取模块，用于获取云端下发的第一用户的标识信息；所述第一用 户为所述目标即时通讯群组中未处理第二消息的用户；
    第二确定模块，用于在所述电子设备对应的用户的标识信息与所述第一用户的标识信息匹配的情况下，确定所述第二消息未被所述电子设备对应的用户处理。
  14. 根据权利要求10所述的装置，其中，所述提示模块包括：
    展示单元，用于将所述第一消息展示在所述目标即时通讯群组对应的即时通讯界面中。
  15. 一种消息处理装置，应用于云端，所述装置包括：
    第二获取模块，用于获取第一消息；
    第三确定模块，用于在所述第一消息与第二消息相匹配的情况下，确定目标即时通讯群组中满足预设条件的第一用户的标识信息；所述第二消息属于所述目标即时通讯群组中的历史消息；
    第一发送模块，用于根据所述第一用户的标识信息，将所述第一消息发送至所述第一用户对应的电子设备。
  16. 根据权利要求15所述的装置，其中，所述预设条件包括未处理所述第二消息；
    所述第三确定模块包括：
    确定单元，用于根据所述目标即时通讯群组中的各成员对所述第二消息的处理信息，确定所述目标即时通讯群组中未处理所述第二消息的第一用户 的标识信息。
  17. 根据权利要求15所述的装置，其中，所述第一发送模块包括：
    第一发送单元，用于将所述第一消息、所述第一消息的发送方的标识信息和所述目标即时通讯群组的群组标识信息发送至所述第一用户对应的电子设备；
    或者，
    第二发送单元，用于将所述第一消息和所述发送方的标识信息发送至所述第一用户对应的电子设备。
  18. 根据权利要求15所述的装置，其中，还包括：
    第三获取模块，用于获取目标即时通讯群组中的各成员对第二消息的处理信息；所述处理信息包括所述目标即时通讯群组的群组标识信息，以及各所述成员是否成功接收所述第二消息、成功接收所述第二消息的所述成员的标识信息、未成功接收所述第二消息的所述成员的标识信息、各所述成员是否已处理所述第二消息、已处理所述第二消息的所述成员的标识信息、未处理所述第二消息的所述成员的标识信息中的至少一项；
    统计模块，用于根据所述处理信息，统计所述第二消息的消息统计信息；所述消息统计信息包括成功接收所述第二消息的第三用户的数量、所述第三用户占所述成员的比例、未成功接收所述第二消息的第四用户的数量、所述第四用户占所述成员的比例、未处理所述第二消息的第一用户的数量、所述第一用户占所述成员的比例、已处理所述第二消息的第二用户的数量、所述 第二用户占所述成员的比例中的至少一项；
    第二发送模块，用于将所述消息统计信息发送至第一消息的发送方。
  19. 一种电子设备，包括处理器，存储器及存储在所述存储器上并可在所述处理器上运行的程序或指令，所述程序或指令被所述处理器执行时实现如权利要求1-5任一项所述的消息处理方法的步骤，或者，实现如权利要求6-9任一项所述的消息处理方法的步骤。
  20. 一种可读存储介质，所述可读存储介质上存储程序或指令，所述程序或指令被处理器执行时实现如权利要求1-5任一项所述的消息处理方法的步骤，或者，实现如权利要求6-9任一项所述的消息处理方法的步骤。
  21. 一种芯片，所述芯片包括处理器和通信接口，所述通信接口和所述处理器耦合，所述处理器用于运行程序或指令，实现如权利要求1-5任一项所述的消息处理方法的步骤，或者，实现如权利要求6-9任一项所述的消息处理方法的步骤。
  22. 一种计算机程序产品，所述程序产品被存储在存储介质中，所述程序产品被至少一个处理器执行以实现如权利要求1-5任一项所述的消息处理方法的步骤，或者，实现如权利要求6-9任一项所述的消息处理方法的步骤。
  23. 一种电子设备，所述电子设备用于执行如权利要求1-5任一项所述的 消息处理方法的步骤，或者，实现如权利要求6-9任一项所述的消息处理方法的步骤。
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