AT516188A3 - Service- und Informationssystem für Gebäude sowie Verfahren hierzu - Google Patents

Service- und Informationssystem für Gebäude sowie Verfahren hierzu

Info

Publication number
AT516188A3
AT516188A3 ATA50599/2014A AT505992014A AT516188A3 AT 516188 A3 AT516188 A3 AT 516188A3 AT 505992014 A AT505992014 A AT 505992014A AT 516188 A3 AT516188 A3 AT 516188A3
Authority
AT
Austria
Prior art keywords
service
server
information system
computer
automatically
Prior art date
Application number
ATA50599/2014A
Other languages
English (en)
Other versions
AT516188B1 (de
AT516188A2 (de
Inventor
Haunsperger Johann
Sams Martin
Ing Schobesberger Martin
Original Assignee
Haunsperger Johann
Sams Martin
Ing Schobesberger Martin
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Haunsperger Johann, Sams Martin, Ing Schobesberger Martin filed Critical Haunsperger Johann
Priority to ATA50599/2014A priority Critical patent/AT516188B1/de
Priority to PCT/EP2015/069772 priority patent/WO2016030517A1/de
Priority to DE112015003953.8T priority patent/DE112015003953A5/de
Publication of AT516188A2 publication Critical patent/AT516188A2/de
Publication of AT516188A3 publication Critical patent/AT516188A3/de
Application granted granted Critical
Publication of AT516188B1 publication Critical patent/AT516188B1/de

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Program-control systems
    • G05B19/02Program-control systems electric
    • G05B19/04Program control other than numerical control, i.e. in sequence controllers or logic controllers
    • G05B19/042Program control other than numerical control, i.e. in sequence controllers or logic controllers using digital processors
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00Testing or monitoring of control systems or parts thereof
    • G05B23/02Electric testing or monitoring
    • G05B23/0205Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0259Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
    • G05B23/0267Fault communication, e.g. human machine interface [HMI]
    • G05B23/0272Presentation of monitored results, e.g. selection of status reports to be displayed; Filtering information to the user
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/109Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1091Recording time for administrative or management purposes
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/16Real estate
    • G06Q50/163Real estate management
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/24Pc safety
    • G05B2219/24001Maintenance, repair
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/24Pc safety
    • G05B2219/24048Remote test, monitoring, diagnostic
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/26Pc applications
    • G05B2219/2642Domotique, domestic, home control, automation, smart house

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Educational Administration (AREA)
  • Automation & Control Theory (AREA)
  • Health & Medical Sciences (AREA)
  • Data Mining & Analysis (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Human Computer Interaction (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Debugging And Monitoring (AREA)
  • Alarm Systems (AREA)

Abstract

Die Erfindung betrifft ein Service- und Informationssystem für Gebäude (3) mit einem Server (1) und einem Anzeigeterminal (2) und entsprechende Verfahren zum automatischen Abarbeiten einer technischen Störung bzw. von Service- und Wartungsarbeiten und zu deren Dokumentation. Das Informationssystem umfasst Netzwerkverbindungen, die vom Server (1) über einen Router (5) zu unterschiedlichen Endstellengeräten, wie z. B. dem Anzeigeterminal (2), Schnittstellengeräten (6), einer Photovoltaikanlage (8), Bewohnercomputern (9), einem Servicecomputer (10) und einem Hausbetreuercomputer (11) verlaufen. Weiterhin ist an den Server (1) ein Bediencomputer (12) angeschlossen, mit welchem Änderungen am Server (1) vorgenommen werden können. Die Schnittstellengeräte (6) sind zum Anschließen bestehender Haustechnikkomponenten an das Service- und Informationssystem ausgebildet. Mit der Erfindung werden einerseits Bewohner bzw. Nutzer eines Gebäudes (3) automatisch über auszuführende Reparatur- und Wartungsarbeiten informiert. Andererseits werden Störungen automatisch festgestellt und Facharbeiter und Fachbetriebe automatisch beauftragt. Weiterhin werden die entsprechenden Vorgänge protokolliert, sodass später nachgewiesen werden kann, dass sie tatsachlich durchgeführt worden sind.
ATA50599/2014A 2014-08-29 2014-08-29 Service- und Informationssystem für Gebäude sowie Verfahren hierzu AT516188B1 (de)

Priority Applications (3)

Application Number Priority Date Filing Date Title
ATA50599/2014A AT516188B1 (de) 2014-08-29 2014-08-29 Service- und Informationssystem für Gebäude sowie Verfahren hierzu
PCT/EP2015/069772 WO2016030517A1 (de) 2014-08-29 2015-08-28 Service- und informationssystem für gebäude sowie verfahren zur automatischen abarbeitung von störungen bzw. von service- und wartungsarbeiten und zu deren dokumentation
DE112015003953.8T DE112015003953A5 (de) 2014-08-29 2015-08-28 Service- und Informationssystem für Gebäude sowie Verfahren zur automatischen Abarbeitung von Störungen bzw. von Service- und Wartungsarbeiten und zu deren Dokumentation

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
ATA50599/2014A AT516188B1 (de) 2014-08-29 2014-08-29 Service- und Informationssystem für Gebäude sowie Verfahren hierzu

Publications (3)

Publication Number Publication Date
AT516188A2 AT516188A2 (de) 2016-03-15
AT516188A3 true AT516188A3 (de) 2017-12-15
AT516188B1 AT516188B1 (de) 2018-03-15

Family

ID=54072807

Family Applications (1)

Application Number Title Priority Date Filing Date
ATA50599/2014A AT516188B1 (de) 2014-08-29 2014-08-29 Service- und Informationssystem für Gebäude sowie Verfahren hierzu

Country Status (3)

Country Link
AT (1) AT516188B1 (de)
DE (1) DE112015003953A5 (de)
WO (1) WO2016030517A1 (de)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102016005102A1 (de) 2016-04-27 2017-11-02 Wilo Se Kommunikationseinrichtung, insbesondere für eine Kreiselpumpe
DE102016212550A1 (de) * 2016-07-11 2018-01-11 Siemens Schweiz Ag Verfahren zum Betreiben eines Ticketmanagementsystems und entsprechendes Ticketmanagementsystem
DE102017123221A1 (de) * 2017-10-06 2019-04-11 Endress + Hauser Process Solutions Ag Verfahren zum Überwachen einer Anlage der Automatisierungstechnik
DE102018203765B4 (de) * 2018-03-13 2025-12-04 Gerhard Fetzer Protokollierungssystem und Gebäudeautomationsanlage
CN110428534A (zh) * 2019-08-22 2019-11-08 郑州轻工业学院 一种智能楼宇管理系统
CN112910691B (zh) * 2021-01-19 2023-06-27 中国工商银行股份有限公司 机房故障检测方法及装置
CN115031347A (zh) * 2021-03-03 2022-09-09 杭州和山科技有限公司 一种基于云计算平台的电梯空调故障分析报警系统
CN113970945A (zh) * 2021-10-25 2022-01-25 吉林建筑科技学院 一种楼宇智能控制系统

Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19546831A1 (de) * 1995-12-15 1996-06-05 Janke Peter Dipl Inform Fh Verfahren zum Managen von Installationen in Gebäuden
US20020059412A1 (en) * 2000-10-04 2002-05-16 Jean-Patrick Azpitarte System for remotely managing maintenance of a set of facilities
US20020180590A1 (en) * 2001-06-05 2002-12-05 Abrams James D. Device and method for providing HVAC service assistance
DE10217520A1 (de) * 2002-04-19 2003-11-06 Abb Patent Gmbh Feldbusanschlußsystem für den Anschluß eines Sensorelementes an einen Feldbus
US20050119794A1 (en) * 2003-12-02 2005-06-02 Amundson John B. Controller with programmable service event display mode
US20070225849A1 (en) * 2006-03-24 2007-09-27 York International Corporation Automated part procurement and service dispatch
US20110087988A1 (en) * 2009-10-12 2011-04-14 Johnson Controls Technology Company Graphical control elements for building management systems
US20120022700A1 (en) * 2009-06-22 2012-01-26 Johnson Controls Technology Company Automated fault detection and diagnostics in a building management system

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
AU2013225926B2 (en) * 2012-02-28 2016-01-07 Emerson Electric Co. HVAC system remote monitoring and diagnosis

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19546831A1 (de) * 1995-12-15 1996-06-05 Janke Peter Dipl Inform Fh Verfahren zum Managen von Installationen in Gebäuden
US20020059412A1 (en) * 2000-10-04 2002-05-16 Jean-Patrick Azpitarte System for remotely managing maintenance of a set of facilities
US20020180590A1 (en) * 2001-06-05 2002-12-05 Abrams James D. Device and method for providing HVAC service assistance
DE10217520A1 (de) * 2002-04-19 2003-11-06 Abb Patent Gmbh Feldbusanschlußsystem für den Anschluß eines Sensorelementes an einen Feldbus
US20050119794A1 (en) * 2003-12-02 2005-06-02 Amundson John B. Controller with programmable service event display mode
US20070225849A1 (en) * 2006-03-24 2007-09-27 York International Corporation Automated part procurement and service dispatch
US20120022700A1 (en) * 2009-06-22 2012-01-26 Johnson Controls Technology Company Automated fault detection and diagnostics in a building management system
US20110087988A1 (en) * 2009-10-12 2011-04-14 Johnson Controls Technology Company Graphical control elements for building management systems

Also Published As

Publication number Publication date
DE112015003953A5 (de) 2017-06-08
AT516188B1 (de) 2018-03-15
WO2016030517A1 (de) 2016-03-03
AT516188A2 (de) 2016-03-15

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Effective date: 20220829