ATE235773T1 - Sprach-portal host-rechner und verfahren - Google Patents

Sprach-portal host-rechner und verfahren

Info

Publication number
ATE235773T1
ATE235773T1 AT00110430T AT00110430T ATE235773T1 AT E235773 T1 ATE235773 T1 AT E235773T1 AT 00110430 T AT00110430 T AT 00110430T AT 00110430 T AT00110430 T AT 00110430T AT E235773 T1 ATE235773 T1 AT E235773T1
Authority
AT
Austria
Prior art keywords
voice
service providers
voice portal
hosting system
telecommunication network
Prior art date
Application number
AT00110430T
Other languages
English (en)
Inventor
Kommer Robert Van
Original Assignee
Swisscom Ag
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Swisscom Ag filed Critical Swisscom Ag
Application granted granted Critical
Publication of ATE235773T1 publication Critical patent/ATE235773T1/de

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Devices For Checking Fares Or Tickets At Control Points (AREA)
AT00110430T 2000-05-16 2000-05-16 Sprach-portal host-rechner und verfahren ATE235773T1 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP00110430A EP1156649B1 (de) 2000-05-16 2000-05-16 Sprach-Portal Host-Rechner und Verfahren

Publications (1)

Publication Number Publication Date
ATE235773T1 true ATE235773T1 (de) 2003-04-15

Family

ID=8168737

Family Applications (1)

Application Number Title Priority Date Filing Date
AT00110430T ATE235773T1 (de) 2000-05-16 2000-05-16 Sprach-portal host-rechner und verfahren

Country Status (4)

Country Link
US (1) US8457970B2 (de)
EP (1) EP1156649B1 (de)
AT (1) ATE235773T1 (de)
DE (1) DE60001809T2 (de)

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US6785647B2 (en) * 2001-04-20 2004-08-31 William R. Hutchison Speech recognition system with network accessible speech processing resources
US20030120626A1 (en) * 2001-12-20 2003-06-26 Koninklijke Philips Electronics N.V. Voice-enabled, consumer transaction system
EP1337097A1 (de) * 2002-02-19 2003-08-20 Siemens Aktiengesellschaft Effiziente Ausnutzung von für Vermittlungssysteme bereitgestellten IVR-Ressourcen
KR20020035797A (ko) * 2002-04-12 2002-05-15 송진호 패킷통신을 이용한 에이알에스 제어방법
US7451207B2 (en) * 2002-06-28 2008-11-11 Intel Corporation Predictive provisioning of media resources
US20040010408A1 (en) * 2002-07-10 2004-01-15 Mani Babu V. Method and system for identifying a caller based on voice recognition
US6876727B2 (en) * 2002-07-24 2005-04-05 Sbc Properties, Lp Voice over IP method for developing interactive voice response system
US7571100B2 (en) * 2002-12-03 2009-08-04 Speechworks International, Inc. Speech recognition and speaker verification using distributed speech processing
US6996211B2 (en) 2002-12-23 2006-02-07 Sbc Properties, L.P. Voice over IP method of determining caller identification
US7221753B2 (en) * 2003-03-04 2007-05-22 Verizon Business Global Llc Method and system for providing network interactive voice response with intelligent call routing integration
WO2004084518A1 (de) * 2003-03-21 2004-09-30 Siemens Aktiengesellschaft Verfahren und vorrichtung zur bereitstellung und effizienten nutzung von ressourcen für das erzeugen und ausgeben von informationen in paketbasierten netzen
US20060165102A1 (en) * 2003-07-18 2006-07-27 Mathias Franz Individual update or reorganisation of message and dialogue services specific to service providers
GB2409560B (en) * 2003-12-23 2007-07-25 Ibm Interactive speech recognition model
US7751535B2 (en) * 2004-04-28 2010-07-06 Nuance Communications, Inc. Voice browser implemented as a distributable component
US7254383B2 (en) 2004-07-30 2007-08-07 At&T Knowledge Ventures, L.P. Voice over IP based biometric authentication
US7107220B2 (en) * 2004-07-30 2006-09-12 Sbc Knowledge Ventures, L.P. Centralized biometric authentication
US8369230B1 (en) 2004-12-22 2013-02-05 At&T Intellectual Property Ii, L.P. Method and apparatus for determining a direct measure of quality in a packet-switched network
US7440894B2 (en) * 2005-08-09 2008-10-21 International Business Machines Corporation Method and system for creation of voice training profiles with multiple methods with uniform server mechanism using heterogeneous devices
AU2005338854A1 (en) * 2005-12-06 2007-06-14 Daniel John Simpson Interactive natural language calling system
US8700902B2 (en) * 2006-02-13 2014-04-15 At&T Intellectual Property I, L.P. Methods and apparatus to certify digital signatures
US9270817B2 (en) 2007-11-23 2016-02-23 Foncloud, Inc. Method for determining the on-hold status in a call
US8515028B2 (en) 2007-11-23 2013-08-20 Foncloud, Inc. System and method for externally mapping an Interactive Voice Response menu
US9386151B2 (en) 2007-11-23 2016-07-05 Foncloud, Inc. System and method for replacing hold-time with a call-back in a contact center environment
US8908847B2 (en) 2007-11-23 2014-12-09 Foncloud, Inc. System and method for deep dialing phone systems
US9288316B2 (en) 2007-11-23 2016-03-15 Foncloud, Inc. System and method for eliminating hold-time in phone calls
WO2009114501A1 (en) * 2008-03-10 2009-09-17 Foncloud, Inc. System and method for deep dialing phone systems
US8229081B2 (en) * 2008-04-24 2012-07-24 International Business Machines Corporation Dynamically publishing directory information for a plurality of interactive voice response systems
US8073112B2 (en) * 2008-07-02 2011-12-06 International Business Machines Corporation Method and system to manage multiple IVRs

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US5309355A (en) * 1984-05-24 1994-05-03 Lockwood Lawrence B Automated sales system
GB8809898D0 (en) * 1988-04-27 1988-06-02 British Telecomm Voice-operated service
US5345501A (en) * 1991-07-15 1994-09-06 Bell Atlantic Network Services, Inc. Telephone central office based method of and system for processing customer orders
US6061433A (en) * 1995-10-19 2000-05-09 Intervoice Limited Partnership Dynamically changeable menus based on externally available data
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US6073101A (en) * 1996-02-02 2000-06-06 International Business Machines Corporation Text independent speaker recognition for transparent command ambiguity resolution and continuous access control
US5915001A (en) * 1996-11-14 1999-06-22 Vois Corporation System and method for providing and using universally accessible voice and speech data files
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US6487277B2 (en) * 1997-09-19 2002-11-26 Siemens Information And Communication Networks, Inc. Apparatus and method for improving the user interface of integrated voice response systems
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US6707889B1 (en) * 1999-08-24 2004-03-16 Microstrategy Incorporated Multiple voice network access provider system and method
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US6768788B1 (en) * 1999-09-13 2004-07-27 Microstrategy, Incorporated System and method for real-time, personalized, dynamic, interactive voice services for property-related information
US6510417B1 (en) * 2000-03-21 2003-01-21 America Online, Inc. System and method for voice access to internet-based information
US6658414B2 (en) * 2001-03-06 2003-12-02 Topic Radio, Inc. Methods, systems, and computer program products for generating and providing access to end-user-definable voice portals

Also Published As

Publication number Publication date
US20010055370A1 (en) 2001-12-27
US8457970B2 (en) 2013-06-04
DE60001809D1 (de) 2003-04-30
EP1156649B1 (de) 2003-03-26
DE60001809T2 (de) 2004-03-11
EP1156649A1 (de) 2001-11-21

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