ATE355700T1 - Weglenkung auf der grundlage der position von a- teilnehmern und der position und zeit gespeicherter ereignisse - Google Patents

Weglenkung auf der grundlage der position von a- teilnehmern und der position und zeit gespeicherter ereignisse

Info

Publication number
ATE355700T1
ATE355700T1 AT01924049T AT01924049T ATE355700T1 AT E355700 T1 ATE355700 T1 AT E355700T1 AT 01924049 T AT01924049 T AT 01924049T AT 01924049 T AT01924049 T AT 01924049T AT E355700 T1 ATE355700 T1 AT E355700T1
Authority
AT
Austria
Prior art keywords
event
call
sender
stored
answering
Prior art date
Application number
AT01924049T
Other languages
English (en)
Inventor
Hans Bergendorff
Original Assignee
Telia Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telia Ab filed Critical Telia Ab
Application granted granted Critical
Publication of ATE355700T1 publication Critical patent/ATE355700T1/de

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H04M3/42263—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location where the same subscriber uses different terminals, i.e. nomadism
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/04—Special services or facilities for emergency applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/30—Determination of the location of a subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5116—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Radar Systems Or Details Thereof (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Aiming, Guidance, Guns With A Light Source, Armor, Camouflage, And Targets (AREA)
  • Telephone Function (AREA)
  • Exchange Systems With Centralized Control (AREA)
AT01924049T 2000-04-27 2001-04-12 Weglenkung auf der grundlage der position von a- teilnehmern und der position und zeit gespeicherter ereignisse ATE355700T1 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE0001525A SE517990C2 (sv) 2000-04-27 2000-04-27 System och metod för samtalsdirigering

Publications (1)

Publication Number Publication Date
ATE355700T1 true ATE355700T1 (de) 2006-03-15

Family

ID=20279436

Family Applications (1)

Application Number Title Priority Date Filing Date
AT01924049T ATE355700T1 (de) 2000-04-27 2001-04-12 Weglenkung auf der grundlage der position von a- teilnehmern und der position und zeit gespeicherter ereignisse

Country Status (8)

Country Link
EP (1) EP1279274B1 (de)
AT (1) ATE355700T1 (de)
DE (1) DE60126928D1 (de)
DK (1) DK1279274T3 (de)
ES (1) ES2281415T3 (de)
NO (1) NO329921B1 (de)
SE (1) SE517990C2 (de)
WO (1) WO2001082580A1 (de)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1965575A1 (de) * 2007-03-01 2008-09-03 Alcatel Lucent Sichere Geräte und Verfahren zum Verarbeiten eines Notrufs in einem Telekommunikationsnetz
US10362168B1 (en) 2018-08-23 2019-07-23 Motorola Solutions, Inc. Call management system for a command center
US20250071205A1 (en) 2023-08-24 2025-02-27 Carbyne Ltd. Prioritizing emergency calls based on caller response to automated query

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4893325A (en) * 1988-09-23 1990-01-09 Rockwell International Corporation Integrated public safety answering point system
US5528672A (en) * 1993-12-29 1996-06-18 At&T Corp. Telephone system with subscriber selected audio and image announcements
US5592541A (en) * 1995-05-31 1997-01-07 Southwestern Bell Technology Resources, Inc. Apparatus and method for forwarding incoming calls
US6075853A (en) * 1997-03-31 2000-06-13 Sbc Technology Resources, Inc. Apparatus and method for intelligent call routing and call return

Also Published As

Publication number Publication date
EP1279274B1 (de) 2007-02-28
NO20024827L (no) 2002-10-28
SE0001525L (sv) 2001-10-28
NO329921B1 (no) 2011-01-24
SE0001525D0 (sv) 2000-04-27
EP1279274A1 (de) 2003-01-29
NO20024827D0 (no) 2002-10-07
WO2001082580A1 (en) 2001-11-01
ES2281415T3 (es) 2007-10-01
SE517990C2 (sv) 2002-08-13
DK1279274T3 (da) 2007-06-25
DE60126928D1 (de) 2007-04-12

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Legal Events

Date Code Title Description
RER Ceased as to paragraph 5 lit. 3 law introducing patent treaties