BE903246A - Systeme et methode de renseignements sur l'annuaire telephonique par assistance automatisee etendue - Google Patents

Systeme et methode de renseignements sur l'annuaire telephonique par assistance automatisee etendue

Info

Publication number
BE903246A
BE903246A BE2/60793A BE903246A BE903246A BE 903246 A BE903246 A BE 903246A BE 2/60793 A BE2/60793 A BE 2/60793A BE 903246 A BE903246 A BE 903246A BE 903246 A BE903246 A BE 903246A
Authority
BE
Belgium
Prior art keywords
telephone directory
information system
directory information
caller
automated telephone
Prior art date
Application number
BE2/60793A
Other languages
English (en)
Inventor
N J R Carter
W Guillarte
R T Masand
T Martin
F A Middleton
S Das
Original Assignee
Int Standard Electric Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Int Standard Electric Corp filed Critical Int Standard Electric Corp
Publication of BE903246A publication Critical patent/BE903246A/fr

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931Directory assistance systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Un appareillage d'assistance étendu à la consultation automatisée d'un annuaire téléphonique comporte un système de commutation prévoyant des moyens pour recevoir des informations en provenance d'un appelant via un nombre spécifié de signaux à Double Tonalité Multi-Fréquence, des moyens pour identifier un autre abonné à partir des signaux, des moyens pour transférer vocalement l'information se rapportant à l'autre abonné à l'appelant et des moyens, sélectionnables par l'appelant, pour le connecter à l'autre abonné.
BE2/60793A 1984-09-17 1985-09-17 Systeme et methode de renseignements sur l'annuaire telephonique par assistance automatisee etendue BE903246A (fr)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US06/651,375 US4608460A (en) 1984-09-17 1984-09-17 Comprehensive automatic directory assistance apparatus and method thereof

Publications (1)

Publication Number Publication Date
BE903246A true BE903246A (fr) 1986-03-17

Family

ID=24612636

Family Applications (1)

Application Number Title Priority Date Filing Date
BE2/60793A BE903246A (fr) 1984-09-17 1985-09-17 Systeme et methode de renseignements sur l'annuaire telephonique par assistance automatisee etendue

Country Status (3)

Country Link
US (1) US4608460A (fr)
BE (1) BE903246A (fr)
DE (1) DE3532907A1 (fr)

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Also Published As

Publication number Publication date
DE3532907A1 (de) 1986-03-27
US4608460A (en) 1986-08-26

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Legal Events

Date Code Title Description
CA Change of address of the owner of the patent

Owner name: *ALCATEL N.V.STRAWINSKYLAAN 537, NL-1077 XX AMSTER

Effective date: 19850917

CH Change of patent owner

Owner name: *ALCATEL N.V.

Effective date: 19850917

RE Patent lapsed

Owner name: ALCATEL N.V.

Effective date: 19880930