BRPI1013196A2 - Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo. - Google Patents

Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo.

Info

Publication number
BRPI1013196A2
BRPI1013196A2 BRPI1013196A BRPI1013196A BRPI1013196A2 BR PI1013196 A2 BRPI1013196 A2 BR PI1013196A2 BR PI1013196 A BRPI1013196 A BR PI1013196A BR PI1013196 A BRPI1013196 A BR PI1013196A BR PI1013196 A2 BRPI1013196 A2 BR PI1013196A2
Authority
BR
Brazil
Prior art keywords
fidelization
methodology
relationships
same
service provision
Prior art date
Application number
BRPI1013196A
Other languages
English (en)
Inventor
Reddy Aneesh
Modani Anjay
Kumar Mehra Krishna
Original Assignee
Kumar Mehra Krishna
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Kumar Mehra Krishna filed Critical Kumar Mehra Krishna
Publication of BRPI1013196A2 publication Critical patent/BRPI1013196A2/pt

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/322—Aspects of commerce using mobile devices [M-devices]
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0214—Referral reward systems
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226—Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Game Theory and Decision Science (AREA)
  • Human Resources & Organizations (AREA)
  • Computer Hardware Design (AREA)
  • Data Mining & Analysis (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Transfer Between Computers (AREA)
BRPI1013196A 2009-03-20 2010-03-17 Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo. BRPI1013196A2 (pt)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IN500KO2009 2009-03-20
PCT/IN2010/000155 WO2010106554A2 (en) 2009-03-20 2010-03-17 A mobile phone based mobile customer relationship loyalty methodology and servicing system with instant analytics features thereof

Publications (1)

Publication Number Publication Date
BRPI1013196A2 true BRPI1013196A2 (pt) 2018-02-27

Family

ID=42740076

Family Applications (1)

Application Number Title Priority Date Filing Date
BRPI1013196A BRPI1013196A2 (pt) 2009-03-20 2010-03-17 Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo.

Country Status (10)

Country Link
US (1) US20120010931A1 (pt)
EP (1) EP2409267A4 (pt)
JP (1) JP2012521031A (pt)
KR (1) KR20120022788A (pt)
AU (1) AU2010226088A1 (pt)
BR (1) BRPI1013196A2 (pt)
CA (1) CA2756002A1 (pt)
SG (1) SG174454A1 (pt)
WO (1) WO2010106554A2 (pt)
ZA (1) ZA201107672B (pt)

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US20130304559A1 (en) 2012-05-09 2013-11-14 Cashstar, Inc. Systems, methods and devices for conducting transactions with portable electronic devices using virtual points
US10817887B2 (en) 2012-10-04 2020-10-27 Groupon, Inc. Method, apparatus, and computer program product for setting a benchmark conversion rate
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US12387228B2 (en) 2012-10-04 2025-08-12 Bytedance Inc Method, apparatus, and computer program product for forecasting demand using real time demand
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US9269199B2 (en) 2013-02-22 2016-02-23 National Oilwell Varco, L.P. Method and system for monitoring downhole assets
US20150019287A1 (en) 2013-03-14 2015-01-15 Groupon, Inc. Method, apparatus, and computer program product for providing mobile location based sales lead identification
EP3022697A4 (en) * 2013-07-17 2017-04-19 Google, Inc. Systems, methods, and computer program products for reporting contactless transaction data
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US11080739B2 (en) 2014-04-25 2021-08-03 R.J. Reynolds Tobacco Company Data translator
US10049376B1 (en) 2014-10-02 2018-08-14 Jpmorgan Chase Bank, N.A. System and method for payment with rewards currency at the point of sale
US9736297B2 (en) * 2015-07-31 2017-08-15 Google Inc. Phone number canonicalization and information discoverability
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Also Published As

Publication number Publication date
WO2010106554A3 (en) 2011-11-24
WO2010106554A2 (en) 2010-09-23
AU2010226088A1 (en) 2011-11-03
KR20120022788A (ko) 2012-03-12
CA2756002A1 (en) 2010-09-23
EP2409267A4 (en) 2013-11-13
JP2012521031A (ja) 2012-09-10
ZA201107672B (en) 2012-06-27
EP2409267A2 (en) 2012-01-25
US20120010931A1 (en) 2012-01-12
SG174454A1 (en) 2011-10-28

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Legal Events

Date Code Title Description
B08F Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette]
B08K Patent lapsed as no evidence of payment of the annual fee has been furnished to inpi [chapter 8.11 patent gazette]

Free format text: EM VIRTUDE DO ARQUIVAMENTO PUBLICADO NA RPI 2474 DE 05-06-2018 E CONSIDERANDO AUSENCIA DE MANIFESTACAO DENTRO DOS PRAZOS LEGAIS, INFORMO QUE CABE SER MANTIDO O ARQUIVAMENTO DO PEDIDO DE PATENTE, CONFORME O DISPOSTO NO ARTIGO 12, DA RESOLUCAO 113/2013.