BRPI1013196A2 - Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo. - Google Patents

Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo.

Info

Publication number
BRPI1013196A2
BRPI1013196A2 BRPI1013196A BRPI1013196A BRPI1013196A2 BR PI1013196 A2 BRPI1013196 A2 BR PI1013196A2 BR PI1013196 A BRPI1013196 A BR PI1013196A BR PI1013196 A BRPI1013196 A BR PI1013196A BR PI1013196 A2 BRPI1013196 A2 BR PI1013196A2
Authority
BR
Brazil
Prior art keywords
fidelization
methodology
relationships
same
service provision
Prior art date
Application number
BRPI1013196A
Other languages
English (en)
Inventor
Reddy Aneesh
Modani Anjay
Kumar Mehra Krishna
Original Assignee
Kumar Mehra Krishna
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Kumar Mehra Krishna filed Critical Kumar Mehra Krishna
Publication of BRPI1013196A2 publication Critical patent/BRPI1013196A2/pt

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/322—Aspects of commerce using mobile devices [M-devices]
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0214—Referral reward systems
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226—Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Game Theory and Decision Science (AREA)
  • Human Resources & Organizations (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Computer Hardware Design (AREA)
  • Data Mining & Analysis (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Transfer Between Computers (AREA)
BRPI1013196A 2009-03-20 2010-03-17 Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo. BRPI1013196A2 (pt)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IN500KO2009 2009-03-20
PCT/IN2010/000155 WO2010106554A2 (en) 2009-03-20 2010-03-17 A mobile phone based mobile customer relationship loyalty methodology and servicing system with instant analytics features thereof

Publications (1)

Publication Number Publication Date
BRPI1013196A2 true BRPI1013196A2 (pt) 2018-02-27

Family

ID=42740076

Family Applications (1)

Application Number Title Priority Date Filing Date
BRPI1013196A BRPI1013196A2 (pt) 2009-03-20 2010-03-17 Uma metodologia e sistema móvel de prestação de serviço para relacionamento e fidelização de clientes baseado em telefone móvel com caracter ´siticas de análises instatãneas do mesmo.

Country Status (10)

Country Link
US (1) US20120010931A1 (pt)
EP (1) EP2409267A4 (pt)
JP (1) JP2012521031A (pt)
KR (1) KR20120022788A (pt)
AU (1) AU2010226088A1 (pt)
BR (1) BRPI1013196A2 (pt)
CA (1) CA2756002A1 (pt)
SG (1) SG174454A1 (pt)
WO (1) WO2010106554A2 (pt)
ZA (1) ZA201107672B (pt)

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US10007915B2 (en) 2011-01-24 2018-06-26 Visa International Service Association Systems and methods to facilitate loyalty reward transactions
US9965768B1 (en) 2011-05-19 2018-05-08 Amazon Technologies, Inc. Location-based mobile advertising
US9715581B1 (en) * 2011-11-04 2017-07-25 Christopher Estes Digital media reproduction and licensing
US9330398B2 (en) * 2011-11-04 2016-05-03 At&T Intellectual Property I, L.P. Internet protocol multi-media system value voucher distribution with network storage and redemption
US10296923B2 (en) * 2011-12-22 2019-05-21 Ncr Corporation Techniques for real-time offer evaluations
WO2013118141A2 (en) * 2012-01-13 2013-08-15 Kharagpur Technologies Pvt. Ltd System and method for optimizing customer engagement
US9911133B1 (en) * 2012-03-31 2018-03-06 Google Llc Customer loyalty tiers with reduced latency state updates
US20130304559A1 (en) * 2012-05-09 2013-11-14 Cashstar, Inc. Systems, methods and devices for conducting transactions with portable electronic devices using virtual points
US10108974B1 (en) 2012-10-04 2018-10-23 Groupon, Inc. Method, apparatus, and computer program product for providing a dashboard
US20140279058A1 (en) * 2013-03-14 2014-09-18 Groupon, Inc. Capacity calculator
US9330357B1 (en) 2012-10-04 2016-05-03 Groupon, Inc. Method, apparatus, and computer program product for determining a provider return rate
US10242373B1 (en) 2012-10-04 2019-03-26 Groupon, Inc. Method, apparatus, and computer program product for setting a benchmark conversion rate
US12198156B2 (en) 2012-10-04 2025-01-14 Bytedance Inc. Method, apparatus, and computer program product for calculating a supply based on travel propensity
US9947024B1 (en) 2012-10-04 2018-04-17 Groupon, Inc. Method, apparatus, and computer program product for classifying user search data
US9940635B1 (en) 2012-10-04 2018-04-10 Groupon, Inc. Method, apparatus, and computer program product for calculating a supply based on travel propensity
US10817887B2 (en) 2012-10-04 2020-10-27 Groupon, Inc. Method, apparatus, and computer program product for setting a benchmark conversion rate
US10255567B1 (en) 2012-10-04 2019-04-09 Groupon, Inc. Method, apparatus, and computer program product for lead assignment
US12387228B2 (en) 2012-10-04 2025-08-12 Bytedance Inc Method, apparatus, and computer program product for forecasting demand using real time demand
US10032180B1 (en) 2012-10-04 2018-07-24 Groupon, Inc. Method, apparatus, and computer program product for forecasting demand using real time demand
US20140229208A1 (en) * 2013-02-13 2014-08-14 Reinaldo Tamayo Systems and methods for a mobile relationship manager
US9269199B2 (en) 2013-02-22 2016-02-23 National Oilwell Varco, L.P. Method and system for monitoring downhole assets
US20150019287A1 (en) 2013-03-14 2015-01-15 Groupon, Inc. Method, apparatus, and computer program product for providing mobile location based sales lead identification
US20150026050A1 (en) * 2013-07-17 2015-01-22 Jvl Ventures, Llc Systems, methods, and computer program products for reporting contactless transaction data
CA2918399C (en) 2013-07-29 2020-03-10 Exxonmobil Research And Engineering Company System and method to purchase and dispense fuel and other products using a mobile device with improved user experience
US11080739B2 (en) 2014-04-25 2021-08-03 R.J. Reynolds Tobacco Company Data translator
US10049376B1 (en) 2014-10-02 2018-08-14 Jpmorgan Chase Bank, N.A. System and method for payment with rewards currency at the point of sale
US9736297B2 (en) * 2015-07-31 2017-08-15 Google Inc. Phone number canonicalization and information discoverability
JP6892435B2 (ja) 2015-08-11 2021-06-23 カタリナ マーケティング コーポレーション ネットワーク化されたメディアハブデバイスを自己構成するシステム及びその方法
US11213773B2 (en) 2017-03-06 2022-01-04 Cummins Filtration Ip, Inc. Genuine filter recognition with filter monitoring system
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US12326876B1 (en) * 2024-08-28 2025-06-10 StoreConnect International Pty Ltd Systems and methods for managing web, mobile, and point-of-sale servers with a customer relations management system

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Also Published As

Publication number Publication date
EP2409267A4 (en) 2013-11-13
KR20120022788A (ko) 2012-03-12
CA2756002A1 (en) 2010-09-23
WO2010106554A3 (en) 2011-11-24
JP2012521031A (ja) 2012-09-10
AU2010226088A1 (en) 2011-11-03
US20120010931A1 (en) 2012-01-12
SG174454A1 (en) 2011-10-28
ZA201107672B (en) 2012-06-27
EP2409267A2 (en) 2012-01-25
WO2010106554A2 (en) 2010-09-23

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Legal Events

Date Code Title Description
B08F Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette]
B08K Patent lapsed as no evidence of payment of the annual fee has been furnished to inpi [chapter 8.11 patent gazette]

Free format text: EM VIRTUDE DO ARQUIVAMENTO PUBLICADO NA RPI 2474 DE 05-06-2018 E CONSIDERANDO AUSENCIA DE MANIFESTACAO DENTRO DOS PRAZOS LEGAIS, INFORMO QUE CABE SER MANTIDO O ARQUIVAMENTO DO PEDIDO DE PATENTE, CONFORME O DISPOSTO NO ARTIGO 12, DA RESOLUCAO 113/2013.