CA1290432C - Elimination des fausses demandes d'assistance du telephoniste - Google Patents
Elimination des fausses demandes d'assistance du telephonisteInfo
- Publication number
- CA1290432C CA1290432C CA000543402A CA543402A CA1290432C CA 1290432 C CA1290432 C CA 1290432C CA 000543402 A CA000543402 A CA 000543402A CA 543402 A CA543402 A CA 543402A CA 1290432 C CA1290432 C CA 1290432C
- Authority
- CA
- Canada
- Prior art keywords
- customer
- operator
- assistance
- voice
- switching system
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
- 230000008030 elimination Effects 0.000 title abstract description 3
- 238000003379 elimination reaction Methods 0.000 title abstract description 3
- 238000004891 communication Methods 0.000 claims description 8
- 238000000034 method Methods 0.000 claims description 7
- 238000012544 monitoring process Methods 0.000 claims description 5
- 238000012545 processing Methods 0.000 abstract description 32
- 230000009471 action Effects 0.000 description 23
- 230000004044 response Effects 0.000 description 19
- 210000004899 c-terminal region Anatomy 0.000 description 6
- 238000001514 detection method Methods 0.000 description 4
- 230000009977 dual effect Effects 0.000 description 3
- 230000003190 augmentative effect Effects 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 239000003550 marker Substances 0.000 description 2
- 230000008569 process Effects 0.000 description 2
- 230000001755 vocal effect Effects 0.000 description 2
- 206010002953 Aphonia Diseases 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Landscapes
- Exchange Systems With Centralized Control (AREA)
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US91661186A | 1986-10-08 | 1986-10-08 | |
| US916,611 | 1986-10-08 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA1290432C true CA1290432C (fr) | 1991-10-08 |
Family
ID=25437561
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA000543402A Expired - Fee Related CA1290432C (fr) | 1986-10-08 | 1987-07-30 | Elimination des fausses demandes d'assistance du telephoniste |
Country Status (1)
| Country | Link |
|---|---|
| CA (1) | CA1290432C (fr) |
-
1987
- 1987-07-30 CA CA000543402A patent/CA1290432C/fr not_active Expired - Fee Related
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| MKLA | Lapsed |