CA2385254A1 - Interface ordinateur vers systeme de reponse vocale interactif - Google Patents
Interface ordinateur vers systeme de reponse vocale interactif Download PDFInfo
- Publication number
- CA2385254A1 CA2385254A1 CA002385254A CA2385254A CA2385254A1 CA 2385254 A1 CA2385254 A1 CA 2385254A1 CA 002385254 A CA002385254 A CA 002385254A CA 2385254 A CA2385254 A CA 2385254A CA 2385254 A1 CA2385254 A1 CA 2385254A1
- Authority
- CA
- Canada
- Prior art keywords
- patron
- messages
- gaming
- voice response
- interactive voice
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
- 230000002452 interceptive effect Effects 0.000 title claims abstract description 45
- 230000004044 response Effects 0.000 title claims abstract description 41
- 238000004891 communication Methods 0.000 claims abstract description 20
- 238000012545 processing Methods 0.000 claims abstract description 10
- 230000003993 interaction Effects 0.000 claims abstract description 8
- 238000007726 management method Methods 0.000 claims description 6
- 238000013523 data management Methods 0.000 claims description 5
- 238000007792 addition Methods 0.000 description 5
- 238000000034 method Methods 0.000 description 5
- 230000000694 effects Effects 0.000 description 4
- 230000008569 process Effects 0.000 description 4
- RWSOTUBLDIXVET-UHFFFAOYSA-N Dihydrogen sulfide Chemical compound S RWSOTUBLDIXVET-UHFFFAOYSA-N 0.000 description 2
- 238000003780 insertion Methods 0.000 description 2
- 230000037431 insertion Effects 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 238000010200 validation analysis Methods 0.000 description 2
- 230000009471 action Effects 0.000 description 1
- 238000012550 audit Methods 0.000 description 1
- 230000008901 benefit Effects 0.000 description 1
- 230000001413 cellular effect Effects 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 238000012790 confirmation Methods 0.000 description 1
- 230000000994 depressogenic effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 238000012384 transportation and delivery Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/527—Centralised call answering arrangements not requiring operator intervention
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/10—Aspects of automatic or semi-automatic exchanges related to the purpose or context of the telephonic communication
- H04M2203/1041—Televoting
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/10—Aspects of automatic or semi-automatic exchanges related to the purpose or context of the telephonic communication
- H04M2203/1066—Game playing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US21981500P | 2000-07-21 | 2000-07-21 | |
| US60/219,815 | 2000-07-21 | ||
| PCT/CA2001/001060 WO2002008971A1 (fr) | 2000-07-21 | 2001-07-23 | Interface ordinateur vers systeme de reponse vocale interactif |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA2385254A1 true CA2385254A1 (fr) | 2002-01-31 |
Family
ID=22820893
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA002385254A Abandoned CA2385254A1 (fr) | 2000-07-21 | 2001-07-23 | Interface ordinateur vers systeme de reponse vocale interactif |
Country Status (3)
| Country | Link |
|---|---|
| AU (1) | AU2001277428A1 (fr) |
| CA (1) | CA2385254A1 (fr) |
| WO (1) | WO2002008971A1 (fr) |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5083272A (en) * | 1988-11-02 | 1992-01-21 | Britcanus Corporation | Interactive telephone lottery system with a verification code |
| US5830068A (en) * | 1995-09-08 | 1998-11-03 | Ods Technologies, L.P. | Interactive wagering systems and processes |
-
2001
- 2001-07-23 CA CA002385254A patent/CA2385254A1/fr not_active Abandoned
- 2001-07-23 WO PCT/CA2001/001060 patent/WO2002008971A1/fr not_active Ceased
- 2001-07-23 AU AU2001277428A patent/AU2001277428A1/en not_active Abandoned
Also Published As
| Publication number | Publication date |
|---|---|
| WO2002008971A1 (fr) | 2002-01-31 |
| AU2001277428A1 (en) | 2002-02-05 |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| FZDE | Discontinued |