CA2532895C - Appareil pour superviser un systeme automatique de repartition d'appels telephoniques - Google Patents

Appareil pour superviser un systeme automatique de repartition d'appels telephoniques Download PDF

Info

Publication number: CA2532895C
Authority: CA; Canada
Prior art keywords: agent; supervisor; calls; agents; call
Prior art date: 1994-05-24
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Expired - Lifetime

Application number

CA002532895A

Other languages

English (en)

Other versions

CA2532895A1 (fr

Inventor

William K. Clare

Donn P. Sundby

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

Mitel Business Systems Inc

Original Assignee

Executone Inter Tel Business Information Systems Inc

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

1994-05-24

Filing date

1995-05-23

Publication date

2008-07-15

1994-05-24 Priority claimed from US08/248,260 external-priority patent/US5465286A/en

1995-05-23 Application filed by Executone Inter Tel Business Information Systems Inc filed Critical Executone Inter Tel Business Information Systems Inc

1995-05-23 Priority claimed from CA002190955A external-priority patent/CA2190955C/fr

1995-12-07 Publication of CA2532895A1 publication Critical patent/CA2532895A1/fr

2008-07-15 Application granted granted Critical

2008-07-15 Publication of CA2532895C publication Critical patent/CA2532895C/fr

2015-05-23 Anticipated expiration legal-status Critical

Status Expired - Lifetime legal-status Critical Current

Links

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Landscapes

Sub-Exchange Stations And Push- Button Telephones (AREA)
Telephonic Communication Services (AREA)

CA002532895A 1994-05-24 1995-05-23 Appareil pour superviser un systeme automatique de repartition d'appels telephoniques Expired - Lifetime CA2532895C (fr)

Applications Claiming Priority (3)

Application Number	Priority Date	Filing Date	Title
US08/248,260 US5465286A (en)	1994-05-24	1994-05-24	Apparatus for supervising an automatic call distribution telephone system
US08/248,260		1994-05-24
CA002190955A CA2190955C (fr)	1994-05-24	1995-05-23	Appareil pour superviser un systeme automatique de repartition d'appels telephoniques

Related Parent Applications (1)

Application Number	Title	Priority Date	Filing Date
CA002190955A Division CA2190955C (fr)	1994-05-24	1995-05-23	Appareil pour superviser un systeme automatique de repartition d'appels telephoniques

Publications (2)

Publication Number	Publication Date
CA2532895A1 CA2532895A1 (fr)	1995-12-07
CA2532895C true CA2532895C (fr)	2008-07-15

Family

ID=36035935

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
CA002532895A Expired - Lifetime CA2532895C (fr)	1994-05-24	1995-05-23	Appareil pour superviser un systeme automatique de repartition d'appels telephoniques

Country Status (1)

Country	Link
CA (1)	CA2532895C (fr)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
CN116233315B (zh) *	2023-03-08	2025-08-19	国网江苏省电力有限公司无锡供电分公司	一种专员负责的配电网全自动调度电话方法和系统

1995
- 1995-05-23 CA CA002532895A patent/CA2532895C/fr not_active Expired - Lifetime

Also Published As

Publication number	Publication date
CA2532895A1 (fr)	1995-12-07

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Legal Events

Date	Code	Title	Description
2006-01-27	EEER	Examination request
2015-07-27	MKEX	Expiry	Effective date: 20150525