CA2556892C - Gestion des appels - Google Patents

Gestion des appels Download PDF

Info

Publication number: CA2556892C
Authority: CA; Canada
Prior art keywords: user; call; mode; activity mode; callee
Prior art date: 2004-02-20
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Expired - Fee Related

Application number

CA2556892A

Other languages

English (en)

Other versions

CA2556892A1 (fr

Inventor

Mark D. Klein

Michael Scott Manzo

Tamara Hills Mahmood

Andrew M. Maurer

Michael J. Kolbly

Ronald D. Stelter

Douglas L. Brackbill

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

Avaya Integrated Cabinet Solutions Inc

Original Assignee

Avaya Integrated Cabinet Solutions Inc

Traverse Inc

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

2004-02-20

Filing date

2005-02-17

Publication date

2013-04-16

2005-02-16 Priority claimed from US11/060,232 external-priority patent/US8594298B2/en

2005-02-16 Priority claimed from US11/060,642 external-priority patent/US20050195802A1/en

2005-02-16 Priority claimed from US11/060,085 external-priority patent/US7542558B2/en

2005-02-17 Application filed by Avaya Integrated Cabinet Solutions Inc, Traverse Inc filed Critical Avaya Integrated Cabinet Solutions Inc

2005-09-09 Publication of CA2556892A1 publication Critical patent/CA2556892A1/fr

2013-04-16 Application granted granted Critical

2013-04-16 Publication of CA2556892C publication Critical patent/CA2556892C/fr

2025-02-17 Anticipated expiration legal-status Critical

Status Expired - Fee Related legal-status Critical Current

Links

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Classifications

- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2072—Schedules, e.g. personal calendars
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
- H04M3/42263—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location where the same subscriber uses different terminals, i.e. nomadism
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53308—Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber

Landscapes

Engineering & Computer Science (AREA)
Signal Processing (AREA)
Telephonic Communication Services (AREA)

CA2556892A 2004-02-20 2005-02-17 Gestion des appels Expired - Fee Related CA2556892C (fr)

Applications Claiming Priority (9)

Application Number	Priority Date	Filing Date	Title
US54640904P	2004-02-20	2004-02-20
US60/546,409		2004-02-20
US11/060,232 US8594298B2 (en)	2004-02-20	2005-02-16	Call management
US11/060,642 US20050195802A1 (en)	2004-02-20	2005-02-16	Dynamically routing telephone calls
US11/060,232		2005-02-16
US11/060,642		2005-02-16
US11/060,085 US7542558B2 (en)	2004-02-20	2005-02-16	Informing caller of callee activity mode
US11/060,085		2005-02-16
PCT/US2005/005307 WO2005083995A1 (fr)	2004-02-20	2005-02-17	Gestion des appels

Publications (2)

Publication Number	Publication Date
CA2556892A1 CA2556892A1 (fr)	2005-09-09
CA2556892C true CA2556892C (fr)	2013-04-16

Family

ID=34916473

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
CA2556892A Expired - Fee Related CA2556892C (fr)	2004-02-20	2005-02-17	Gestion des appels

Country Status (3)

Country	Link
EP (1)	EP1721445A4 (fr)
CA (1)	CA2556892C (fr)
WO (1)	WO2005083995A1 (fr)

Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US20070237131A1 (en) *	2006-04-10	2007-10-11	Microsoft Corporation	Voip client information
US8730970B2 (en)	2007-02-23	2014-05-20	Tekelec Global, Inc.	Methods systems, and computer program products for providing voicemail routing information in a network that provides customized voicemail services
US7286661B1 (en)	2007-05-01	2007-10-23	Unison Technologies Llc	Systems and methods for scalable hunt-group management
US20080273678A1 (en)	2007-05-01	2008-11-06	Igor Balk	Systems and methods for phone call management
US20080285588A1 (en)	2007-05-16	2008-11-20	Unison Technologies Llc	Systems and methods for providing unified collaboration systems with combined communication log
US9219677B2 (en)	2009-01-16	2015-12-22	Tekelec Global, Inc.	Methods, systems, and computer readable media for centralized routing and call instance code management for bearer independent call control (BICC) signaling messages
US8565727B2 (en) *	2009-03-27	2013-10-22	Qualcomm Incorporated	Communication session permissions in wireless communication systems
US8385528B2 (en) *	2009-11-17	2013-02-26	Tip Solutions, Inc.	Communication management feature
US20110275351A1 (en) *	2010-05-10	2011-11-10	Nokia Siemens Networks Oy	Mobile voicemail application
US8526919B2 (en)	2010-11-17	2013-09-03	Tip Solutions, Inc.	Message injection system and method
US9088815B2 (en)	2011-11-17	2015-07-21	Tip Solutions, Inc.	Message injection system and method
FR3028699A1 (fr) *	2014-11-13	2016-05-20	Orange	Procede et dispositif de communication
US9900431B1 (en)	2017-08-04	2018-02-20	At&T Intellectual Property I, L.P.	Communications handler for screening incoming calls
CN114827361B (zh) *	2022-04-08	2024-09-24	马上消费金融股份有限公司	外呼的处理方法及装置

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US5329578A (en) *	1992-05-26	1994-07-12	Northern Telecom Limited	Personal communication service with mobility manager
US5793859A (en) *	1995-05-11	1998-08-11	Matthews Communications Management, Inc.	Adaptive telephone number selection method and system
US5802160A (en) *	1996-01-19	1998-09-01	Pilgrim Telephone, Inc.	Multi-ring telephone method and system
US7801290B1 (en) *	2001-11-28	2010-09-21	At&T Corp.	Consolidated access and administration of customized telephone calling service

2005
- 2005-02-17 WO PCT/US2005/005307 patent/WO2005083995A1/fr not_active Ceased
- 2005-02-17 CA CA2556892A patent/CA2556892C/fr not_active Expired - Fee Related
- 2005-02-17 EP EP05723332A patent/EP1721445A4/fr not_active Withdrawn

Also Published As

Publication number	Publication date
CA2556892A1 (fr)	2005-09-09
EP1721445A1 (fr)	2006-11-15
WO2005083995A1 (fr)	2005-09-09
EP1721445A4 (fr)	2011-05-11

Legal Events

Date	Code	Title	Description
2008-05-06	EEER	Examination request
2015-03-31	MKLA	Lapsed	Effective date: 20150217

Publication	Publication Date	Title
US7542558B2 (en)	2009-06-02	Informing caller of callee activity mode
US8594298B2 (en)	2013-11-26	Call management
CA2580942C (fr)	2011-03-22	Dispositif sans fil permettant de gerer des services de telecommunication inter-reseaux
US20050195802A1 (en)	2005-09-08	Dynamically routing telephone calls
US6668049B1 (en)	2003-12-23	Systems and methods for intelligent third-party redirection of an incoming call via a display-based communication center
US6985561B2 (en)	2006-01-10	System and method for customized telephone greeting announcements
US8144843B2 (en)	2012-03-27	System and method for accessing a messaging service using a short dialing sequence
US7158619B2 (en)	2007-01-02	Remote call monitoring
CA2556892C (fr)	2013-04-16	Gestion des appels
EP1692852B1 (fr)	2014-04-30	Systeme de communication a boite aux lettres en acces direct
KR20060044612A (ko)	2006-05-16	호출자 발신 다수 호출
EP2151982B1 (fr)	2018-03-14	Services de téléphonie