CA2571845C - Systemes et procedes d'enregistrement et d'extraction d'informations de contact associees a un message vocal - Google Patents

Systemes et procedes d'enregistrement et d'extraction d'informations de contact associees a un message vocal Download PDF

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Publication number
CA2571845C
CA2571845C CA2571845A CA2571845A CA2571845C CA 2571845 C CA2571845 C CA 2571845C CA 2571845 A CA2571845 A CA 2571845A CA 2571845 A CA2571845 A CA 2571845A CA 2571845 C CA2571845 C CA 2571845C
Authority
CA
Canada
Prior art keywords
contact information
calling party
originating address
party
database
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
CA2571845A
Other languages
English (en)
Other versions
CA2571845A1 (fr
Inventor
David William Clark
Sean M. Murray
David Edward Johnston
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
BCE Inc
Original Assignee
BCE Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by BCE Inc filed Critical BCE Inc
Publication of CA2571845A1 publication Critical patent/CA2571845A1/fr
Application granted granted Critical
Publication of CA2571845C publication Critical patent/CA2571845C/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H04M3/42068—Making use of the calling party identifier where the identifier is used to access a profile

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention se rapporte à des procédés, à des appareils et à des supports lisibles par ordinateur, qui permettent d'enregistrer et d'extraire des informations de contact associées à une partie appelante potentielle. Le procédé d'enregistrement selon l'invention consiste : à recevoir une adresse d'origine associée à la partie appelante potentielle ; à recevoir des informations de contact associées à la partie appelante potentielle ; à stocker l'adresse d'origine associée à la partie appelante potentielle dans un champ d'adresse d'origine d'un enregistrement associé à la partie appelante potentielle ; et à stocker les informations de contact associées à la partie appelante potentielle dans un champ d'informations de contact de l'enregistrement associé à la partie appelante potentielle. Ledit procédé permet d'augmenter la variété des informations de contact qui peuvent être laissées par la partie appelante potentielle, d'améliorer l'efficacité de l'extraction d'informations de contact associées à un message vocal par la partie appelée potentielle, et d'accélérer le processus permettant à une partie appelante réelle de laisser des informations de contact pour la partie appelée.
CA2571845A 2004-12-27 2005-09-30 Systemes et procedes d'enregistrement et d'extraction d'informations de contact associees a un message vocal Expired - Lifetime CA2571845C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US63839104P 2004-12-27 2004-12-27
US60/638,391 2004-12-27
PCT/CA2005/001516 WO2006069432A1 (fr) 2004-12-27 2005-09-30 Systemes et procedes d'enregistrement et d'extraction d'informations de contact associees a un message vocal

Publications (2)

Publication Number Publication Date
CA2571845A1 CA2571845A1 (fr) 2006-07-06
CA2571845C true CA2571845C (fr) 2015-01-20

Family

ID=36614426

Family Applications (2)

Application Number Title Priority Date Filing Date
CA2571845A Expired - Lifetime CA2571845C (fr) 2004-12-27 2005-09-30 Systemes et procedes d'enregistrement et d'extraction d'informations de contact associees a un message vocal
CA002571842A Abandoned CA2571842A1 (fr) 2004-12-27 2005-09-30 Systemes et procedes permettant de rendre des informations de contact de messagerie vocale disponibles pour un abonne appele

Family Applications After (1)

Application Number Title Priority Date Filing Date
CA002571842A Abandoned CA2571842A1 (fr) 2004-12-27 2005-09-30 Systemes et procedes permettant de rendre des informations de contact de messagerie vocale disponibles pour un abonne appele

Country Status (2)

Country Link
CA (2) CA2571845C (fr)
WO (2) WO2006069432A1 (fr)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2571843C (fr) 2004-12-27 2014-12-30 Bce Inc. Procedes et systemes de rendu de messages de courriel vocal acheminables en vue d'un traitement electronique par des proprietaires de boite de courriel

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6792082B1 (en) * 1998-09-11 2004-09-14 Comverse Ltd. Voice mail system with personal assistant provisioning
CA2291940A1 (fr) * 1998-12-28 2000-06-28 Nortel Networks Corporation Identification graphique du demandeur et du demande
US6456700B1 (en) * 1999-11-17 2002-09-24 Bellsouth Intellectual Property Corporation System and method for calling name delivery to voicemail systems
US6823047B1 (en) * 1999-12-16 2004-11-23 Nortel Networks Limited Voice messaging system
US6671355B1 (en) * 2000-07-31 2003-12-30 Cisco Technology, Inc. Arrangement for common-format notification delivery messages based on notification device type in an IP-based notification architecture
US6826270B1 (en) * 2000-10-25 2004-11-30 Nortel Networks Limited Calling name and customization in a telecommunications environment
US7142646B2 (en) * 2001-02-27 2006-11-28 Verizon Data Services Inc. Voice mail integration with instant messenger

Also Published As

Publication number Publication date
CA2571842A1 (fr) 2006-07-06
WO2006069432A1 (fr) 2006-07-06
WO2006069430A1 (fr) 2006-07-06
CA2571845A1 (fr) 2006-07-06

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