CA2574546C - Enregistrement de controle d'appel - Google Patents

Enregistrement de controle d'appel Download PDF

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Publication number
CA2574546C
CA2574546C CA002574546A CA2574546A CA2574546C CA 2574546 C CA2574546 C CA 2574546C CA 002574546 A CA002574546 A CA 002574546A CA 2574546 A CA2574546 A CA 2574546A CA 2574546 C CA2574546 C CA 2574546C
Authority
CA
Canada
Prior art keywords
communication
recording
communications device
receiving
subscribing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
CA002574546A
Other languages
English (en)
Other versions
CA2574546A1 (fr
Inventor
Marc Calahan
Jamie Richard Williams
Robert John Barnes
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verint Americas Inc
Original Assignee
Verint Americas Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/567,808 external-priority patent/US8837697B2/en
Priority claimed from US11/608,440 external-priority patent/US7965828B2/en
Application filed by Verint Americas Inc filed Critical Verint Americas Inc
Publication of CA2574546A1 publication Critical patent/CA2574546A1/fr
Application granted granted Critical
Publication of CA2574546C publication Critical patent/CA2574546C/fr
Active legal-status Critical Current
Anticipated expiration legal-status Critical

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Abstract

Inclus sont des modes de réalisations pour l'enregistrement de communications. Au moins un mode de réalisation d'un procédé comprend la réception d'un message d'invite, relativement à une communication entre un premier dispositif de communication et un deuxième dispositif de communication, l'information d'extraction associée à la communication, et le marquage de l'information extraite à partir d'un en-tête, l'information extraite étant associée à la communication.
CA002574546A 2006-09-29 2007-01-19 Enregistrement de controle d'appel Active CA2574546C (fr)

Applications Claiming Priority (10)

Application Number Priority Date Filing Date Title
US84859806P 2006-09-29 2006-09-29
US84859106P 2006-09-29 2006-09-29
US60/848,591 2006-09-29
US60/848,598 2006-09-29
US11/567,808 US8837697B2 (en) 2006-09-29 2006-12-07 Call control presence and recording
US56785206 2006-12-07
US11/567,808 2006-12-07
US11/567,852 2006-12-07
US11/608,440 US7965828B2 (en) 2006-09-29 2006-12-08 Call control presence
US11/608,440 2006-12-08

Publications (2)

Publication Number Publication Date
CA2574546A1 CA2574546A1 (fr) 2007-04-20
CA2574546C true CA2574546C (fr) 2009-01-06

Family

ID=37963853

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002574546A Active CA2574546C (fr) 2006-09-29 2007-01-19 Enregistrement de controle d'appel

Country Status (1)

Country Link
CA (1) CA2574546C (fr)

Also Published As

Publication number Publication date
CA2574546A1 (fr) 2007-04-20

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