CA2975450C - Assistance en deplacement - Google Patents

Assistance en deplacement Download PDF

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Publication number
CA2975450C
CA2975450C CA2975450A CA2975450A CA2975450C CA 2975450 C CA2975450 C CA 2975450C CA 2975450 A CA2975450 A CA 2975450A CA 2975450 A CA2975450 A CA 2975450A CA 2975450 C CA2975450 C CA 2975450C
Authority
CA
Canada
Prior art keywords
roadside assistance
information
user
mobile application
vehicle
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
CA2975450A
Other languages
English (en)
Other versions
CA2975450A1 (fr
Inventor
Robert Wasserman
Tara Cavallaro Kozlowski
Ryan M. Briggs
Imran Iqbal
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Allstate Insurance Co
Original Assignee
Allstate Insurance Co
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US14/611,915 external-priority patent/US9412130B2/en
Application filed by Allstate Insurance Co filed Critical Allstate Insurance Co
Publication of CA2975450A1 publication Critical patent/CA2975450A1/fr
Application granted granted Critical
Publication of CA2975450C publication Critical patent/CA2975450C/fr
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Traffic Control Systems (AREA)

Abstract

Un appareil ou une méthode informatisée mobile configurés pour coordonner des installations de remorquage et les fournisseurs d'assistance routière et leur capacité disponible pour remorquer et fournir l'assistance sur les routes et mettre des utilisateurs en correspondance avec les installations de remorquage et les fournisseurs d'assistance routière sont décrits. L'appareil ou la méthode peut être configuré(e) pour prendre en compte les facteurs suivants dans la mise en correspondance des installations de remorquage/les fournisseurs d'assistance routière et des utilisateurs : (a) la disponibilité des installations de remorquage proches; (b) des informations télématiques provenant du véhicule pour faciliter le diagnostic/les réparations; (c) des préférences pré-établies de l'utilisateur; d) des informations d'assurance (telles que le type du véhicule de l'utilisateur et l'adresse du domicile de l'utilisateur); et (e) les capacités de l'installation de remorquage.
CA2975450A 2015-02-02 2016-01-20 Assistance en deplacement Active CA2975450C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US14/611,915 2015-02-02
US14/611,915 US9412130B2 (en) 2009-08-19 2015-02-02 Assistance on the go
PCT/US2016/014044 WO2016126421A1 (fr) 2015-02-02 2016-01-20 Assistance en déplacement

Publications (2)

Publication Number Publication Date
CA2975450A1 CA2975450A1 (fr) 2016-08-11
CA2975450C true CA2975450C (fr) 2022-04-26

Family

ID=56564505

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2975450A Active CA2975450C (fr) 2015-02-02 2016-01-20 Assistance en deplacement

Country Status (3)

Country Link
EP (1) EP3254253A4 (fr)
CA (1) CA2975450C (fr)
WO (1) WO2016126421A1 (fr)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20170140580A1 (en) * 2015-11-17 2017-05-18 The Goodyear Tire & Rubber Company System and method for servicing a damaged vehicle
US12243091B2 (en) 2019-05-31 2025-03-04 Allstate Insurance Company Synchronized interactive voice response system and graphical user interface for automated roadside service
CN110796578A (zh) * 2019-09-11 2020-02-14 中国平安财产保险股份有限公司 一种分级救援的判断方法及装置、计算机设备和存储介质
US11900330B1 (en) 2019-10-18 2024-02-13 State Farm Mutual Automobile Insurance Company Vehicle telematics systems and methods
CN114655152B (zh) * 2020-12-23 2023-05-23 上海擎感智能科技有限公司 求救方法、车载终端、汽车、求救系统及计算机存储介质
US12570274B2 (en) * 2021-09-24 2026-03-10 Intel Corporation Infrastructure-based collaborative automated parking and location management
DE102023112484A1 (de) 2023-05-11 2024-11-14 Claas Selbstfahrende Erntemaschinen Gmbh Feldhäcksler sowie Verfahren zur Detektion von metallischen Fremdkörpern

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9070243B1 (en) * 2009-08-19 2015-06-30 Allstate Insurance Company Assistance on the go
US8750902B2 (en) * 2011-05-31 2014-06-10 Verizon Patent And Licensing Inc. User profile-based assistance communication system

Also Published As

Publication number Publication date
EP3254253A1 (fr) 2017-12-13
WO2016126421A1 (fr) 2016-08-11
EP3254253A4 (fr) 2018-07-04
CA2975450A1 (fr) 2016-08-11

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