CA3003009C - Systeme de traitement a distance et d'interaction ameliores avec un administrateur d'etude artificiel - Google Patents

Systeme de traitement a distance et d'interaction ameliores avec un administrateur d'etude artificiel Download PDF

Info

Publication number
CA3003009C
CA3003009C CA3003009A CA3003009A CA3003009C CA 3003009 C CA3003009 C CA 3003009C CA 3003009 A CA3003009 A CA 3003009A CA 3003009 A CA3003009 A CA 3003009A CA 3003009 C CA3003009 C CA 3003009C
Authority
CA
Canada
Prior art keywords
user
consumer
response
entity
attribute
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
CA3003009A
Other languages
English (en)
Other versions
CA3003009A1 (fr
Inventor
Kurtis WILLIAMS
John CROFTS
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Inmoment Inc
Original Assignee
Inmoment Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US14/922,013 external-priority patent/US20160203500A1/en
Application filed by Inmoment Inc filed Critical Inmoment Inc
Publication of CA3003009A1 publication Critical patent/CA3003009A1/fr
Application granted granted Critical
Publication of CA3003009C publication Critical patent/CA3003009C/fr
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • G06Q30/0203Market surveys; Market polls

Landscapes

  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Data Mining & Analysis (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne un système de traitement et d'interaction à distance améliorés avec un administrateur d'étude artificiel. Le système comprend une mémoire de données définie par l'utilisateur contenant des listes d'entités et d'attributs ainsi que des données de corrélation avec des termes correspondant aux entités et aux attributs. Un module de génération de questions ouvertes fournit une question ouverte à un consommateur du bien ou du service spécifique situé à distance du processeur par le biais d'un réseau, la question ouverte portant sur l'expérience du consommateur avec ledit bien ou service. Un module de réponse client (i) analyse le texte d'une réponse reçue du consommateur à la question ouverte, iii) décortique le texte de la réponse en éléments constitutifs, (iii) accède à la mémoire de données définie par l'utilisateur contenant une liste d'entités définies par l'utilisateur afin de déterminer si les éléments constitutifs du texte de la réponse correspondent à la liste d'entités, (iv) accède à la mémoire de données définie par l'utilisateur contenant une liste d'attributs définie par l'utilisateur afin de déterminer si les éléments constitutifs du texte de la réponse correspondent à un quelconque attribut de la liste d'attributs et (v) invite la personne qui répond à fournir des informations concernant une entité ou un attribut manquant en vue de compléter la paire.
CA3003009A 2015-10-23 2016-10-24 Systeme de traitement a distance et d'interaction ameliores avec un administrateur d'etude artificiel Active CA3003009C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US14/922,013 US20160203500A1 (en) 2013-03-08 2015-10-23 System for Improved Remote Processing and Interaction with Artificial Survey Administrator
US14/922,013 2015-10-23
PCT/US2016/058486 WO2017070679A1 (fr) 2015-10-23 2016-10-24 Système de traitement à distance et d'interaction améliorés avec un administrateur d'étude artificiel

Publications (2)

Publication Number Publication Date
CA3003009A1 CA3003009A1 (fr) 2017-04-27
CA3003009C true CA3003009C (fr) 2023-09-19

Family

ID=58558124

Family Applications (1)

Application Number Title Priority Date Filing Date
CA3003009A Active CA3003009C (fr) 2015-10-23 2016-10-24 Systeme de traitement a distance et d'interaction ameliores avec un administrateur d'etude artificiel

Country Status (4)

Country Link
EP (1) EP3365858A4 (fr)
AU (3) AU2016342440A1 (fr)
CA (1) CA3003009C (fr)
WO (1) WO2017070679A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20220180384A1 (en) * 2020-03-05 2022-06-09 Guangzhou Quick Decision Information Technology Co., Ltd. Data collection method and system

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108519998B (zh) * 2018-03-07 2021-05-14 云知声智能科技股份有限公司 基于知识图谱的问题引导方法及装置
US12499315B2 (en) 2022-07-20 2025-12-16 Nec Corporation Method, apparatus, device and storage medium for information processing
CN118644130B (zh) * 2024-05-30 2024-12-24 济南市勘察测绘研究院 一种测绘地理信息质量管理系统
CN120197247B (zh) * 2025-05-23 2025-08-05 东华大学 一种文本驱动的服装样板智能生成方法

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5862223A (en) * 1996-07-24 1999-01-19 Walker Asset Management Limited Partnership Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce
AU2456101A (en) * 1999-12-23 2001-07-03 Intellistrategies, Inc. Automated generation of survey questionnaire by prior response analysis
US6658377B1 (en) * 2000-06-13 2003-12-02 Perspectus, Inc. Method and system for text analysis based on the tagging, processing, and/or reformatting of the input text
JP2003162607A (ja) * 2001-09-13 2003-06-06 Ricoh Co Ltd アンケート項目生成装置、方法及びアンケート実行装置、方法
US8650023B2 (en) * 2011-03-21 2014-02-11 Xerox Corporation Customer review authoring assistant
US20130080208A1 (en) * 2011-09-23 2013-03-28 Fujitsu Limited User-Centric Opinion Analysis for Customer Relationship Management
WO2014138744A1 (fr) 2013-03-08 2014-09-12 Mindshare Technologies, Inc. Procédé et système pour effectuer une enquête déductive

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20220180384A1 (en) * 2020-03-05 2022-06-09 Guangzhou Quick Decision Information Technology Co., Ltd. Data collection method and system

Also Published As

Publication number Publication date
AU2022203922A1 (en) 2022-06-23
EP3365858A1 (fr) 2018-08-29
AU2016342440A1 (en) 2018-05-17
AU2020202979A1 (en) 2020-05-28
WO2017070679A1 (fr) 2017-04-27
CA3003009A1 (fr) 2017-04-27
EP3365858A4 (fr) 2019-05-15

Similar Documents

Publication Publication Date Title
US20250054005A1 (en) System for Improved Remote Processing and Interaction with Artificial Survey Administrator
CA2904638C (fr) Procédé et système pour effectuer une enquête déductive
Sidaoui et al. AI feel you: customer experience assessment via chatbot interviews
Paschen et al. # BuyNothingDay: investigating consumer restraint using hybrid content analysis of Twitter data
Sanchez-Franco et al. Understanding relationship quality in hospitality services: A study based on text analytics and partial least squares
AU2022203922A1 (en) System for improved remote processing and interaction with artificial survey administrator
Grassi et al. Knowledge-grounded dialogue flow management for social robots and conversational agents
Whittingham et al. Personality traits, basic individual values and GMO risk perception of twitter users
Kilroy et al. Using machine learning to improve lead times in the identification of emerging customer needs
Alharthi et al. Recognizing human needs during critical events using machine learning powered psychology-based framework
Azimi et al. How fakes make it through: the role of review features versus consumer characteristics
JP7579553B1 (ja) 声分析支援装置、声分析支援方法、及び声分析支援プログラム
Md Saad et al. Exploring sentiment analysis of online food delivery services post COVID-19 pandemic: grabfood and foodpanda
Park et al. A novel approach to online review analysis: integrating theory of planned behavior and machine learning techniques
Unger The impact of Covid-19 on buying decision-making: changes in beauty consumer behavior during lockdown
Poniatowski et al. ORGANIZING THEIR THOUGHTS–HOW ONLINE REVIEW TEMPLATES AFFECT THE REVIEW TEXT
Choi Apple doesn’t fall far from the tree: Effect of extrinsic factors of online reviews on predicting useless reviews
Khong et al. Analysing online reviews of restaurants in Malaysia: A novel approach to descriptive and predictive analytic
Dvir Sticky Words: A Computational Linguistics Approach to Assessment and Manipulation of Information Engagement
Tuveri et al. An opinion mining model for generic domains
Aspholm Improving customer experience with natural language processing in customer service
Panagiotou et al. Compiling Linguistic Resources for Specific Purposes: Using LLMs to Collect Data From Social Media1
Arora et al. A Literature Review on Enhanced Intelligent Customer Support Through Chatbot and Recommendation System
Shrestha Using Text Mining and Sentiment Analysis to Enhance Customer Experience and Service Quality in Hotel Operations: a case study of a Finnish hotel.
Nikhashemi et al. Decoding Consumer–AI Interaction Through Perceived Cognitive Capability and Anthropomorphism: Evidence From Unstructured Big Data

Legal Events

Date Code Title Description
EEER Examination request

Effective date: 20210920

MPN Maintenance fee for patent paid

Free format text: FEE DESCRIPTION TEXT: MF (PATENT, 8TH ANNIV.) - SMALL

Year of fee payment: 8

U00 Fee paid

Free format text: ST27 STATUS EVENT CODE: A-4-4-U10-U00-U101 (AS PROVIDED BY THE NATIONAL OFFICE); EVENT TEXT: MAINTENANCE REQUEST RECEIVED

Effective date: 20241018

U11 Full renewal or maintenance fee paid

Free format text: ST27 STATUS EVENT CODE: A-4-4-U10-U11-U102 (AS PROVIDED BY THE NATIONAL OFFICE); EVENT TEXT: MAINTENANCE FEE PAYMENT DETERMINED COMPLIANT

Effective date: 20241018

Free format text: ST27 STATUS EVENT CODE: A-4-4-U10-U11-U102 (AS PROVIDED BY THE NATIONAL OFFICE); EVENT TEXT: MAINTENANCE FEE PAYMENT PAID IN FULL

Effective date: 20241018

MPN Maintenance fee for patent paid

Free format text: FEE DESCRIPTION TEXT: MF (PATENT, 9TH ANNIV.) - STANDARD

Year of fee payment: 9

U00 Fee paid

Free format text: ST27 STATUS EVENT CODE: A-4-4-U10-U00-U101 (AS PROVIDED BY THE NATIONAL OFFICE); EVENT TEXT: MAINTENANCE REQUEST RECEIVED

Effective date: 20260413

U11 Full renewal or maintenance fee paid

Free format text: ST27 STATUS EVENT CODE: A-4-4-U10-U11-U102 (AS PROVIDED BY THE NATIONAL OFFICE); EVENT TEXT: MAINTENANCE FEE PAYMENT PAID IN FULL

Effective date: 20260413