CA3009376A1 - Systeme et procede de suivi d'invites ou de collecte de retours pour une attraction de divertissement - Google Patents

Systeme et procede de suivi d'invites ou de collecte de retours pour une attraction de divertissement Download PDF

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Publication number
CA3009376A1
CA3009376A1 CA3009376A CA3009376A CA3009376A1 CA 3009376 A1 CA3009376 A1 CA 3009376A1 CA 3009376 A CA3009376 A CA 3009376A CA 3009376 A CA3009376 A CA 3009376A CA 3009376 A1 CA3009376 A1 CA 3009376A1
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CA
Canada
Prior art keywords
guest
user
sensor
attraction
mobile application
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CA3009376A
Other languages
English (en)
Inventor
Edwin Michael Gyde Heaven
Rick A. Briggs
Paul CHUTTER
Sean Thomas Hinton
Aaron Mendelson
Kelly Margaret SHEA
Denise Chapman Weston
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Whitewater West Industries Ltd
Original Assignee
Whitewater West Industries Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Whitewater West Industries Ltd filed Critical Whitewater West Industries Ltd
Priority to CA3296918A priority Critical patent/CA3296918A1/en
Publication of CA3009376A1 publication Critical patent/CA3009376A1/fr
Pending legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Administration (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention concerne une application mobile destinée à être exécutée sur un dispositif électronique, un système ou un procédé destiné à un parc d'attractions ou à un parc nautique pour le suivi des invités et la collecte de retours. L'application fournit à l'utilisateur des données d'information, de divertissement ou d'autres données alors que ce dernier se trouve dans le parc. L'application peut déterminer une position à l'intérieur du parc et afficher des notifications (réductions, menus et autres) au niveau de vendeurs proches ou fournir des recommandations sur la base des temps d'attente. L'application permet également de faire des réservations auprès de vendeurs. L'application peut déterminer une ou plusieurs séquences d'attractions sur la base de diverses caractéristiques et naviguer selon la ou lesdites séquences. Des énigmes, des jeux ou d'autres activités éducatives et divertissantes peuvent être affichés pour l'utilisateur afin de lui fournir des récompenses en fonction de sa participation. Des invités peuvent être suivis à l'aide de diverses technologies et des informations peuvent être déterminées (taux de répartition, files d'attente et autres) par ce suivi. Un retour (satisfaction client) peut être collecté au niveau d'interfaces invité. Les interfaces invité peuvent permettre une communication ou la présentation d'autres données entre ou à des invités.
CA3009376A 2015-12-21 2016-12-21 Systeme et procede de suivi d'invites ou de collecte de retours pour une attraction de divertissement Pending CA3009376A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CA3296918A CA3296918A1 (en) 2015-12-21 2016-12-21 System And Method For Tracking Guests or Collecting Feedback For An Entertainment Attraction

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US201562270410P 2015-12-21 2015-12-21
US62/270,410 2015-12-21
PCT/CA2016/051522 WO2017106972A1 (fr) 2015-12-21 2016-12-21 Système et procédé de suivi d'invités ou de collecte de retours pour une attraction de divertissement

Related Child Applications (1)

Application Number Title Priority Date Filing Date
CA3296918A Division CA3296918A1 (en) 2015-12-21 2016-12-21 System And Method For Tracking Guests or Collecting Feedback For An Entertainment Attraction

Publications (1)

Publication Number Publication Date
CA3009376A1 true CA3009376A1 (fr) 2017-06-29

Family

ID=59088716

Family Applications (2)

Application Number Title Priority Date Filing Date
CA3009376A Pending CA3009376A1 (fr) 2015-12-21 2016-12-21 Systeme et procede de suivi d'invites ou de collecte de retours pour une attraction de divertissement
CA3296918A Pending CA3296918A1 (en) 2015-12-21 2016-12-21 System And Method For Tracking Guests or Collecting Feedback For An Entertainment Attraction

Family Applications After (1)

Application Number Title Priority Date Filing Date
CA3296918A Pending CA3296918A1 (en) 2015-12-21 2016-12-21 System And Method For Tracking Guests or Collecting Feedback For An Entertainment Attraction

Country Status (2)

Country Link
CA (2) CA3009376A1 (fr)
WO (1) WO2017106972A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110674425A (zh) * 2019-09-25 2020-01-10 福州全摄汇网络科技有限公司 一种基于游行分享系统实现游记分享的方法

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11869022B2 (en) 2012-11-09 2024-01-09 Whitewater West Industries Ltd. System and method for tracking guests or collecting feedback for an entertainment attraction
US10970725B2 (en) 2017-11-29 2021-04-06 Universal Studios LLC System and method for crowd management and maintenance operations
WO2019217742A1 (fr) * 2018-05-09 2019-11-14 Universal City Studios Llc Systèmes et procédés pour une distribution de siège efficace dans des lieux de parc d'attractions
US11756376B2 (en) 2020-09-29 2023-09-12 Universal City Studios Llc Guest-facing game information management systems and methods
US20240191527A1 (en) * 2022-12-12 2024-06-13 Whitewater West Industries Ltd. Adaptive experience and wave generation

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6173209B1 (en) * 1999-08-10 2001-01-09 Disney Enterprises, Inc. Method and system for managing attraction admission
US20020116266A1 (en) * 2001-01-12 2002-08-22 Thaddeus Marshall Method and system for tracking and providing incentives for time and attention of persons and for timing of performance of tasks
WO2007097966A1 (fr) * 2006-02-16 2007-08-30 Oneida Indian Nation Système intégré de jeux et services et procédé associé
US8082165B2 (en) * 2008-06-16 2011-12-20 Universal City Studios Llc System and method for theme park line queue management
US8775244B2 (en) * 2010-11-09 2014-07-08 International Business Machines Corporation Optimal scheduling of venue attendance based on queue size and location
US10304276B2 (en) * 2012-06-07 2019-05-28 Universal City Studios Llc Queue management system and method

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110674425A (zh) * 2019-09-25 2020-01-10 福州全摄汇网络科技有限公司 一种基于游行分享系统实现游记分享的方法

Also Published As

Publication number Publication date
CA3296918A1 (en) 2026-03-02
WO2017106972A1 (fr) 2017-06-29

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