CN109727597A - The interaction householder method and device of voice messaging - Google Patents

The interaction householder method and device of voice messaging Download PDF

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Publication number
CN109727597A
CN109727597A CN201910013719.1A CN201910013719A CN109727597A CN 109727597 A CN109727597 A CN 109727597A CN 201910013719 A CN201910013719 A CN 201910013719A CN 109727597 A CN109727597 A CN 109727597A
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China
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information
voice
user
instruction
scene
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CN201910013719.1A
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Inventor
李鸣
肖云
张奎
储磊
刘小茜
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FUTURE TV Co Ltd
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FUTURE TV Co Ltd
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Priority to CN201910013719.1A priority Critical patent/CN109727597A/en
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Abstract

The present invention provides the interaction householder methods and device of voice messaging, are applied to user terminal, comprising: obtain at least one scene information;Suggestion content information is obtained from least one scene information;According to the first phonetic order information of suggestion content acquisition of information user;First phonetic order information is subjected to speech recognition by automatic speech recognition ASR, obtains voice messaging;Voice messaging is parsed by natural language processing NLP, obtains text information;According to text information execute corresponding operation instruction, user in user terminal interactive voice, give user prompt, so that user is directly assigned phonetic order, thus reduce dialogue wheel number, keep interactive voice concise.

Description

Interactive auxiliary method and device for voice information
Technical Field
The invention relates to the technical field of artificial intelligence, in particular to a voice information interaction assisting method and device.
Background
Artificial Intelligence (AI) is a new technical science to study and develop theories, methods, techniques and application systems for simulating, extending and expanding human Intelligence. Compared with interface interaction, the voice interaction is in a nonlinear divergence type, and an accurate target is required to be provided to directly point to a result.
With the increasing abundance and strength of television functions, the intelligent television with networking capability is controlled by only a simple television remote controller, which cannot meet the control requirements of people, and people need a more natural and convenient human-computer interaction mode, such as voice interaction. However, the current voice interaction is not completely intelligent, and needs to activate words and have continuous conversation, which increases the difficulty of voice recognition of the intelligent terminal, executes error operation, and feeds back useless information.
Disclosure of Invention
In view of this, the present invention provides a method and an apparatus for assisting voice information interaction, in which a user prompts the user during voice interaction with a user terminal, so that the user directly issues a voice command, thereby reducing the number of turns of dialog and making voice interaction simple and clear.
In a first aspect, an embodiment of the present invention provides an interactive assistance method for voice information, which is applied to a user terminal, and the method includes:
acquiring at least one scene information;
acquiring prompt content information from the at least one scene information;
acquiring first voice instruction information of a user according to the prompt content information;
performing voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information;
analyzing the voice information through Natural Language Processing (NLP) to obtain character information;
and executing a corresponding operation instruction according to the text information.
Further, before the obtaining of the prompt content information from the at least one scene information, the method includes:
acquiring second voice instruction information of the user;
judging whether the second voice instruction information of the user is invalid instruction information or not;
and if the information is the invalid instruction information, acquiring the prompt content information from the at least one scene information.
Further, the determining whether the second voice instruction information of the user is invalid instruction information includes:
acquiring keyword information from the second voice instruction information;
executing the corresponding operation instruction according to the keyword information;
and if the corresponding operation instruction cannot be executed, the second voice instruction information is the invalid instruction information.
Further, the scene information is obtained by:
receiving network data information sent by a server;
obtaining page content information according to the network data information and the local data information;
extracting and classifying the page content information according to the tag data information to obtain the scene information;
the tag data information comprises one or more of keyword information, type information, preference information and interest information.
Further, the method further comprises:
sending the text information to a server so that the server analyzes the behavior of the user according to the text information to obtain analysis information, and adjusting the size of a font in the text information according to the analysis information;
or,
and enabling the server to count the watching frequency of the user according to the character information, and taking the program content information reaching the preset frequency as the current hot broadcast program information.
In a second aspect, an embodiment of the present invention provides an interactive auxiliary device for voice information, which is applied to a user terminal, and the device includes:
a scene information acquiring unit for acquiring at least one scene information;
a prompt content information obtaining unit, configured to obtain prompt content information from the at least one piece of scene information;
the first voice instruction information acquisition unit is used for acquiring first voice instruction information of a user according to the prompt content information;
the voice recognition unit is used for carrying out voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information;
the analysis unit is used for analyzing the voice information through Natural Language Processing (NLP) to obtain character information;
and the execution unit is used for executing the corresponding operation instruction according to the character information.
Further, the apparatus further comprises:
a second voice instruction information obtaining unit, configured to obtain second voice instruction information of the user before obtaining the prompt content information from the at least one piece of scene information;
the judging unit is used for judging whether the second voice instruction information of the user is invalid instruction information or not; and if the information is the invalid instruction information, acquiring the prompt content information from the at least one scene information.
Further, the judging unit is configured to obtain keyword information from the second voice instruction information; executing the corresponding operation instruction according to the keyword information; and if the corresponding operation instruction cannot be executed, the second voice instruction information is the invalid instruction information.
Further, the scene information is obtained by:
receiving network data information sent by a server;
obtaining page content information according to the network data information and the local data information;
extracting and classifying the page content information according to the tag data information to obtain the scene information;
the tag data information comprises one or more of keyword information, type information, preference information and interest information.
Further, the apparatus further comprises:
the analysis unit is used for sending the character information to a server so that the server analyzes the behavior of the user according to the character information to obtain analysis information, and the size of a font in the character information is adjusted according to the analysis information;
or,
and the counting unit is used for enabling the server to count the watching frequency of the user according to the text information and taking the program content information reaching the preset frequency as the current hot broadcast program information.
The embodiment of the invention provides a voice information interaction auxiliary method and a voice information interaction auxiliary device, which are applied to a user terminal and comprise the following steps: acquiring at least one scene information; acquiring prompt content information from at least one scene information; acquiring first voice instruction information of a user according to the prompt content information; performing voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information; analyzing the voice information through Natural Language Processing (NLP) to obtain character information; and executing a corresponding operation instruction according to the text information, and giving a prompt to the user in the voice interaction with the user terminal by the user so that the user directly gives a voice instruction, thereby reducing the number of conversation rounds and ensuring the voice interaction to be simple and clear.
Additional features and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention. The objectives and other advantages of the invention will be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.
In order to make the aforementioned and other objects, features and advantages of the present invention comprehensible, preferred embodiments accompanied with figures are described in detail below.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and other drawings can be obtained by those skilled in the art without creative efforts.
Fig. 1 is a schematic view of an application scenario of an interactive assistance method for voice information according to an embodiment of the present invention;
fig. 2 is a flowchart of an interactive assistance method for voice information according to a second embodiment of the present invention;
fig. 3 is a flowchart of a scene information obtaining method according to a second embodiment of the present invention;
fig. 4 is a schematic diagram of an interactive auxiliary device for voice information according to a third embodiment of the present invention.
Icon:
10-a scene information acquisition unit; 20-a prompt content information acquisition unit; 30-a first voice instruction information acquisition unit; 40-a speech recognition unit; 50-an analysis unit; 60-execution unit.
Detailed Description
To make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is apparent that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
For the understanding of the present embodiment, the following detailed description will be given of the embodiment of the present invention.
The first embodiment is as follows:
fig. 1 is a schematic view of an application scenario of an interactive assistance method for voice information according to an embodiment of the present invention.
Referring to fig. 1, the first case: before a user sends voice instruction information to interact with a user terminal, prompting content information is displayed on an interface of the user terminal, so that the user is prompted, the user can know the available voice instruction information in the current scene, the user sends first voice instruction information according to the prompting content information, the user terminal obtains the first voice instruction information of the user, and the first voice instruction information is subjected to voice Recognition through Automatic Speech Recognition (ASR) to obtain voice information; analyzing the voice information through NLP (Natural language processing) to obtain character information; and executing a corresponding operation instruction according to the text information.
In the second case: and the user sends out second voice instruction information, the user terminal acquires the second voice instruction information of the user and judges whether the second voice instruction information of the user is invalid instruction information, and if the second voice instruction information of the user is invalid instruction information, prompt content information is displayed or inquiry correction is carried out in a conversation mode. For example, when the second voice command information issued by the user is the name XX of a person but the name is spoken, the user terminal displays the personal basic information of XX but the user wants to see whether there is a movie newly shown about XX or a song album released. At this time, the user terminal displays the prompt content information and prompts in a conversation mode: "you are movies wanting to watch XX" you are songs wanting to listen to XX ", and the user can perform relevant instruction operation after directly answering.
The user terminal may include, but is not limited to, a smart television terminal.
Example two:
fig. 2 is a flowchart of an interactive assistance method for voice information according to a second embodiment of the present invention.
Referring to fig. 2, the execution subject is a user terminal, and the method includes the following steps:
step S101, acquiring at least one scene information;
step S102, obtaining prompt content information from at least one scene information;
step S103, acquiring first voice instruction information of the user according to the prompt content information;
step S104, performing voice recognition on the first voice instruction information through ASR to obtain voice information;
step S105, analyzing the voice information through NLP to obtain character information;
and step S106, executing a corresponding operation instruction according to the character information.
The artificial intelligence system is arranged on the user terminal, and the first voice instruction information can be subjected to voice recognition through the artificial intelligence system through ASR to obtain voice information; and analyzing the voice information through NLP to obtain character information.
In the embodiment, at least one piece of scene information is acquired, prompt content information is acquired from the at least one piece of scene information, voice communication is performed by displaying the prompt content information, a path is clear, the number of times of conversation is reduced to the maximum extent, repetition of a large number of contents is avoided, proper guidance is provided for a user, the user issues voice instruction information according to the prompt content information, and after receiving the voice instruction information, the user terminal realizes skip presentation according to the current scene.
Further, before step S102, the method comprises the steps of:
step S201, acquiring second voice instruction information of the user;
step S202, judging whether the second voice instruction information of the user is invalid instruction information;
step S203, if the information is invalid instruction information, the prompting content information is obtained from at least one scene information.
Further, step S202 includes:
acquiring keyword information from the second voice instruction information; executing a corresponding operation instruction according to the keyword information; and if the corresponding operation instruction cannot be executed, the second voice instruction information is invalid instruction information.
Here, when determining whether the second voice instruction information of the user is invalid instruction information, it is necessary to extract keyword information from the second voice instruction information, for example, the keyword information in the second voice instruction information is QQ, and then execute a corresponding operation instruction according to the QQ, and if the corresponding operation instruction cannot be executed, the second voice instruction information is invalid instruction information.
Further, referring to fig. 3, the scene information is obtained by:
step S201, receiving network data information sent by a server;
step S202, page content information is obtained according to the network data information and the local data information;
step S203, extracting and classifying the page content information according to the label data information to obtain scene information;
the tag data information comprises one or more of keyword information, type information, preference information and interest information.
Specifically, the scene information is the position where the current page is located, the presentation information, and the executable operation. The local data information includes, but is not limited to, recommendation information, application center information, current page fix button, picture, and text in particular. And forming page content information through the network data information and the local data information. When the tag data information is keyword information, the page content information can be extracted and classified according to the keyword information to obtain scene information, wherein the keyword information can be a name of a person. The type information may be comedy, martial arts, love, etc.
Further, the method further comprises:
sending the text information to a server so that the server analyzes the behavior of the user according to the text information to obtain analysis information, and adjusting the size of a font in the text information according to the analysis information;
specifically, the server analyzes the behavior of the user, can judge the age of the user, adjusts the size of the fonts in the character information according to the age, and can properly amplify the fonts to facilitate watching if the user is old and has low eyesight; if the user is small in age, the font can be made smaller, and besides the size of the font is controlled, the display style of the prompt content information can be made more lively and concise.
Or,
and the server counts the watching frequency of the user according to the character information and takes the program content information reaching the preset frequency as the current hot broadcast program information.
In addition, when the user speaks the voice instruction information, because the voice collection or the voice analysis has errors, in order to avoid executing wrong operation, the user can select to execute the corresponding operation instruction according to the prompt content information by displaying the prompt content information.
According to the text information, after the artificial intelligence technology carries out big data analysis, the same instruction can be pre-judged and operated with pertinence according to personal habits, for example, when a certain movie is searched, some users want to directly watch the searched movie, so that the users want to see the detailed description of the movie first and then choose whether to watch the movie, different users have different execution operations under the same instruction, and the learning growth and self-improvement of the artificial intelligence technology are realized.
The embodiment of the invention provides an interactive auxiliary method of voice information, which is applied to a user terminal and comprises the following steps: acquiring at least one scene information; acquiring prompt content information from at least one scene information; acquiring first voice instruction information of a user according to the prompt content information; performing voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information; analyzing the voice information through Natural Language Processing (NLP) to obtain character information; and executing a corresponding operation instruction according to the text information, and giving a prompt to the user in the voice interaction with the user terminal by the user so that the user directly gives a voice instruction, thereby reducing the number of conversation rounds and ensuring the voice interaction to be simple and clear.
Example three:
fig. 4 is a schematic diagram of an interactive auxiliary device for voice information according to a third embodiment of the present invention.
Referring to fig. 4, the execution subject is a user terminal, and the apparatus includes:
a scene information acquiring unit 10 for acquiring at least one scene information;
a prompt content information acquiring unit 20 for acquiring prompt content information from at least one scene information;
a first voice instruction information obtaining unit 30, configured to obtain first voice instruction information of the user according to the prompt content information;
the voice recognition unit 40 is used for performing voice recognition on the first voice instruction information through automatic voice recognition ASR to obtain voice information;
the analysis unit 50 is used for analyzing the voice information through Natural Language Processing (NLP) to obtain character information;
and the execution unit 60 is configured to execute a corresponding operation instruction according to the text information.
Further, the apparatus further comprises:
a second voice instruction information acquisition unit (not shown) for acquiring second voice instruction information of the user before acquiring the guidance content information from the at least one scene information;
a judging unit (not shown) for judging whether the second voice instruction information of the user is invalid instruction information; and if the information is invalid instruction information, acquiring prompt content information from at least one scene information.
Further, a judging unit (not shown) for acquiring keyword information from the second voice instruction information; executing a corresponding operation instruction according to the keyword information; and if the corresponding operation instruction cannot be executed, the second voice instruction information is invalid instruction information.
Further, the scene information is obtained by the following method:
receiving network data information sent by a server;
obtaining page content information according to the network data information and the local data information;
extracting and classifying the page content information according to the tag data information to obtain scene information;
the tag data information comprises one or more of keyword information, type information, preference information and interest information.
Further, the apparatus further comprises:
an analyzing unit (not shown) for sending the text information to the server, so that the server analyzes the behavior of the user according to the text information to obtain analysis information, and adjusts the size of the font in the text information according to the analysis information;
or,
and a counting unit (not shown) for enabling the server to count the frequency of watching by the user according to the text information, and taking the program content information reaching the preset frequency as the current hot-broadcast program information.
The embodiment of the invention provides an interactive auxiliary device of voice information, which is applied to a user terminal and comprises the following components: acquiring at least one scene information; acquiring prompt content information from at least one scene information; acquiring first voice instruction information of a user according to the prompt content information; performing voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information; analyzing the voice information through Natural Language Processing (NLP) to obtain character information; and executing a corresponding operation instruction according to the text information, and giving a prompt to the user in the voice interaction with the user terminal by the user so that the user directly gives a voice instruction, thereby reducing the number of conversation rounds and ensuring the voice interaction to be simple and clear.
The embodiment of the present invention further provides an electronic device, which includes a memory, a processor, and a computer program stored in the memory and capable of running on the processor, and when the processor executes the computer program, the steps of the interactive assistance method for voice information provided in the above embodiment are implemented.
The embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the steps of the voice information interaction assisting method in the foregoing embodiment are executed.
The computer program product provided in the embodiment of the present invention includes a computer-readable storage medium storing a program code, where instructions included in the program code may be used to execute the method described in the foregoing method embodiment, and specific implementation may refer to the method embodiment, which is not described herein again.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the system and the apparatus described above may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In addition, in the description of the embodiments of the present invention, unless otherwise explicitly specified or limited, the terms "mounted," "connected," and "connected" are to be construed broadly, e.g., as meaning either a fixed connection, a removable connection, or an integral connection; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood in specific cases to those skilled in the art.
The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc., indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, and are only for convenience of description and simplicity of description, but do not indicate or imply that the device or element being referred to must have a particular orientation, be constructed and operated in a particular orientation, and thus, should not be construed as limiting the present invention. Furthermore, the terms "first," "second," and "third" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.
Finally, it should be noted that: the above-mentioned embodiments are only specific embodiments of the present invention, which are used for illustrating the technical solutions of the present invention and not for limiting the same, and the protection scope of the present invention is not limited thereto, although the present invention is described in detail with reference to the foregoing embodiments, those skilled in the art should understand that: any person skilled in the art can modify or easily conceive the technical solutions described in the foregoing embodiments or equivalent substitutes for some technical features within the technical scope of the present disclosure; such modifications, changes or substitutions do not depart from the spirit and scope of the embodiments of the present invention, and they should be construed as being included therein. Therefore, the protection scope of the present invention shall be subject to the protection scope of the appended claims.

Claims (10)

1. An interactive assistance method for voice information is applied to a user terminal, and the method comprises the following steps:
acquiring at least one scene information;
acquiring prompt content information from the at least one scene information;
acquiring first voice instruction information of a user according to the prompt content information;
performing voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information;
analyzing the voice information through Natural Language Processing (NLP) to obtain character information;
and executing a corresponding operation instruction according to the text information.
2. The interactive assistance method for voice information according to claim 1, wherein before the obtaining of the prompt content information from the at least one scene information, the method comprises:
acquiring second voice instruction information of the user;
judging whether the second voice instruction information of the user is invalid instruction information or not;
and if the information is the invalid instruction information, acquiring the prompt content information from the at least one scene information.
3. The method for assisting in interacting with voice information according to claim 2, wherein the determining whether the second voice instruction information of the user is invalid instruction information includes:
acquiring keyword information from the second voice instruction information;
executing the corresponding operation instruction according to the keyword information;
and if the corresponding operation instruction cannot be executed, the second voice instruction information is the invalid instruction information.
4. The interactive assistance method for voice information according to claim 1, wherein the scene information is obtained by:
receiving network data information sent by a server;
obtaining page content information according to the network data information and the local data information;
extracting and classifying the page content information according to the tag data information to obtain the scene information;
the tag data information comprises one or more of keyword information, type information, preference information and interest information.
5. The method for interactive assistance with speech information according to claim 1, further comprising:
sending the text information to a server so that the server analyzes the behavior of the user according to the text information to obtain analysis information, and adjusting the size of a font in the text information according to the analysis information;
or,
and enabling the server to count the watching frequency of the user according to the character information, and taking the program content information reaching the preset frequency as the current hot broadcast program information.
6. An interactive assistance device for voice information, applied to a user terminal, the device comprising:
a scene information acquiring unit for acquiring at least one scene information;
a prompt content information obtaining unit, configured to obtain prompt content information from the at least one piece of scene information;
the first voice instruction information acquisition unit is used for acquiring first voice instruction information of a user according to the prompt content information;
the voice recognition unit is used for carrying out voice recognition on the first voice instruction information through automatic voice recognition (ASR) to obtain voice information;
the analysis unit is used for analyzing the voice information through Natural Language Processing (NLP) to obtain character information;
and the execution unit is used for executing the corresponding operation instruction according to the character information.
7. The interactive assistance device for voice information according to claim 6, further comprising:
a second voice instruction information obtaining unit, configured to obtain second voice instruction information of the user before obtaining the prompt content information from the at least one piece of scene information;
the judging unit is used for judging whether the second voice instruction information of the user is invalid instruction information or not; and if the information is the invalid instruction information, acquiring the prompt content information from the at least one scene information.
8. The interactive assistance device for voice information according to claim 7, wherein the determining unit is configured to obtain keyword information from the second voice instruction information; executing the corresponding operation instruction according to the keyword information; and if the corresponding operation instruction cannot be executed, the second voice instruction information is the invalid instruction information.
9. The interactive assistance device for voice information according to claim 6, wherein the scene information is obtained by:
receiving network data information sent by a server;
obtaining page content information according to the network data information and the local data information;
extracting and classifying the page content information according to the tag data information to obtain the scene information;
the tag data information comprises one or more of keyword information, type information, preference information and interest information.
10. The interactive assistance device for voice information according to claim 6, further comprising:
the analysis unit is used for sending the character information to a server so that the server analyzes the behavior of the user according to the character information to obtain analysis information, and the size of a font in the character information is adjusted according to the analysis information;
or,
and the counting unit is used for enabling the server to count the watching frequency of the user according to the text information and taking the program content information reaching the preset frequency as the current hot broadcast program information.
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WO2022161132A1 (en) * 2021-01-30 2022-08-04 华为技术有限公司 Voice broadcasting method and apparatus
CN116564307A (en) * 2023-05-16 2023-08-08 深圳康佳电子科技有限公司 A voice dialogue control method and related equipment based on window splitting scene

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