CN1882014B - A Method for Reminding User's Schedule Based on Intelligent Network - Google Patents

A Method for Reminding User's Schedule Based on Intelligent Network Download PDF

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CN1882014B
CN1882014B CN200510076849A CN200510076849A CN1882014B CN 1882014 B CN1882014 B CN 1882014B CN 200510076849 A CN200510076849 A CN 200510076849A CN 200510076849 A CN200510076849 A CN 200510076849A CN 1882014 B CN1882014 B CN 1882014B
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reminder
user
voice
service
sms
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郑光华
杨德荣
叶伟
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ZTE Corp
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Abstract

本发明公开了一种基于智能网的用户日程提醒方法,包括:用户向数据库上载日程安排信息;提醒服务器定时扫描数据库;若提醒时间到,则以用户要求的方式提醒用户。短信方式:提醒服务器将提醒内容以短信的方式发送到短信网关,由短信网关将短信数据发送到短信中心,短信中心发送短信提醒用户后结束。电话通知方式:首先判断用户是否提供了语音内容,如果是则提醒服务器将提醒语音数据发送到业务控制点,由业务控制点呼叫用户并控制向用户播放语音提醒后结束;否则先将提醒文字内容转换成提醒语音,再执行上述操作。本发明提出的方法能够实现自动日程提醒功能,为用户提供多种日程提醒安排手段和提醒方式,能够满足为众多用户同时服务,具有大容量,高可靠的优势。

Figure 200510076849

The invention discloses a user schedule reminder method based on an intelligent network, which includes: a user uploads schedule information to a database; a reminder server scans the database regularly; and when the reminder time is up, the user is reminded in a manner required by the user. SMS mode: the reminder server sends the reminder content to the SMS gateway in the form of SMS, and the SMS gateway sends the SMS data to the SMS center, and the SMS center sends a SMS to remind the user and ends. Telephone notification method: first judge whether the user has provided voice content, if so, remind the server to send the reminder voice data to the service control point, and the service control point will call the user and control to play the voice reminder to the user before ending; otherwise, the reminder text content will be sent first Convert to a reminder voice, and then perform the above operations. The method proposed by the invention can realize the automatic schedule reminder function, provide users with various schedule reminder arrangements and reminder methods, and can serve many users at the same time, and has the advantages of large capacity and high reliability.

Figure 200510076849

Description

一种基于智能网的用户日程提醒方法 A Method for Reminding User's Schedule Based on Intelligent Network

技术领域technical field

本发明涉及智能网技术,具体地说,涉及智能网一种通过智能网实现用户日程提醒的方法。The invention relates to intelligent network technology, in particular to a method for reminding user's schedule through the intelligent network.

背景技术Background technique

在现代社会中,生活和工作节奏都非常快,各种社交应酬也很多,经常为忘记某个约会,某个亲人或朋友生日而烦恼,特别是关系到个人前途的会议、商务活动等重要的日程的提醒显得格外重要,尤其是企业特别是大型企业,每天有许多会议、商务谈判、推介等名目繁多的日程安排,对企业来说通常的解决方法是聘用秘书,但一个大的企业集团有许多部门,每个部门都有配置秘书的需要,成本很高;对大多数个人来说聘请秘书不太现实。In modern society, the pace of life and work is very fast, and there are many social entertainments. I often worry about forgetting a certain appointment, a certain relative or friend’s birthday, especially important meetings related to personal future, business activities, etc. The reminder of the schedule is very important, especially for enterprises, especially large enterprises, there are many daily schedules such as meetings, business negotiations, promotions, etc. The usual solution for enterprises is to hire a secretary, but a large enterprise group has There are many departments, each of which needs a secretary, and the cost is very high; it is not realistic for most individuals to hire a secretary.

现有解决方案之一是借用第三方提供的人工秘书台来实现日程的提醒。如果日程提醒涉及人工处理,有下列缺点:一方面需要增加人力资源,另一方面也可能产生人为的疏忽,并且人还有工作时间限制。One of the existing solutions is to use the artificial secretary desk provided by a third party to realize the reminder of the schedule. If the schedule reminder involves manual processing, it has the following disadvantages: on the one hand, it needs to increase human resources, on the other hand, human negligence may also occur, and people also have working time restrictions.

发明内容Contents of the invention

本发明的目的就是提出一种基于智能网的能够为用户提供多种日程安排手段、自动地以多种方式进行提醒的用户日程提醒方法。The purpose of the present invention is to propose an intelligent network-based user schedule reminder method that can provide users with multiple schedule arrangement means and automatically remind users in multiple ways.

一种基于智能网的用户日程提醒方法,:A user schedule reminder method based on an intelligent network:

该方法涉及智能网系统的业务控制点、业务交换点,数据库、提醒服务器、短信网关、Web服务器、文本语音转换器,所述业务控制点完成智能业务的处理和控制;所述业务交换点完成呼叫的接入和交换,触发一个智能业务;所述数据库保存日程安排信息;所述提醒服务器监控用户的日程安排信息,发起一个提醒事件;所述短信网关负责与短信中心的通讯;所述Web服务器向用户提供通过Internet提交日程安排信息;所述文本语音转换器完成把提醒文字内容转换为提醒语音,The method relates to a service control point, a service exchange point, a database, a reminder server, a short message gateway, a Web server, and a text-to-speech converter of an intelligent network system. The service control point completes the processing and control of intelligent services; the service exchange point completes The access and exchange of calls triggers an intelligent service; the database saves the schedule information; the reminder server monitors the user's schedule information and initiates a reminder event; the short message gateway is responsible for communication with the short message center; the Web The server provides the user with submitting schedule information through the Internet; the text-to-speech converter completes converting the reminder text content into a reminder voice,

具体包括下列步骤:Specifically include the following steps:

(1)用户通过短信、Internet或语音交互的方式向数据库上载日程安排信息;其中,短信方式上载是指用户使用移动电话通过向指定号码发送内容为日程安排信息的短信,短信按规定格式发送,短信中心通过短信网关将提醒数据上载到数据库中;Internet方式上载是指用户通过Internet访问指定的web页面,根据web页面的要求,填写日程安排信息,由Web服务器将提醒数据上载到数据库中;语音交互方式上载是指用户拨打指定的号码,通过交换局和业务交换点,进入智能业务流程,根据语音导航进行操作,输入日程安排信息,在线录制提醒语音,系统同时提供默认提醒文字内容;(1) The user uploads the schedule information to the database through SMS, Internet or voice interaction; among them, uploading by SMS means that the user uses a mobile phone to send a short message containing schedule information to a designated number, and the short message is sent in a prescribed format, The SMS center uploads the reminder data to the database through the SMS gateway; Internet upload means that the user visits the specified web page through the Internet, fills in the schedule information according to the requirements of the web page, and the Web server uploads the reminder data to the database; Uploading in interactive mode means that the user dials the specified number, enters the intelligent business process through the exchange office and business exchange point, operates according to the voice navigation, enters the schedule information, records the reminder voice online, and the system provides the default reminder text content at the same time;

(2)提醒服务器定时扫描数据库;(2) Remind the server to scan the database regularly;

(3)如果提醒时间到,则以用户要求的方式提醒用户:(3) If the reminder time is up, remind the user in the manner requested by the user:

如果提醒方式为短信,则:If the reminder method is SMS, then:

提醒服务器将提醒内容以短信的方式发送到短信网关,由短信网关将短信数据发送到短信中心,短信中心发送短信提醒用户后结束;The reminder server sends the reminder content to the SMS gateway in the form of SMS, and the SMS gateway sends the SMS data to the SMS center, and the SMS center sends a SMS to remind the user and ends;

如果提醒方式为电话通知,则:首先判断用户是否提供了语音内容,如果是则提醒服务器将提醒语音数据发送到业务控制点,由业务控制点呼叫用户并控制向用户播放语音提醒后结束;If the reminder mode is telephone notification, then: first judge whether the user has provided voice content, if so, remind the server to send the reminder voice data to the service control point, call the user by the service control point and control to play the voice reminder to the user and end;

否则先将提醒文字内容转换成提醒语音,再将提醒语音数据发送到业务控制点,由业务控制点呼叫用户并控制向用户播放语音提醒后结束。Otherwise, first convert the reminding text content into reminding voice, and then send the reminding voice data to the service control point, and the service control point calls the user and controls to play the voice reminder to the user, and then ends.

从上面的实现方法可以看出,本发明能够实现自动日程提醒功能,而且可以为用户提供多种日程提醒安排手段和提醒方式,能够满足为众多用户同时服务,具有大容量,高可靠的优势,保证能够方便、及时、准确提醒用户,提高了用户的工作效率和质量,有明显的经济和社会效益。It can be seen from the above implementation method that the present invention can realize the automatic schedule reminder function, and can provide users with various schedule reminder arrangements and reminder methods, which can satisfy many users at the same time, and has the advantages of large capacity and high reliability. It is ensured that the user can be reminded conveniently, timely and accurately, the work efficiency and quality of the user are improved, and there are obvious economic and social benefits.

附图说明Description of drawings

图1是本发明提出的方法的流程图;Fig. 1 is the flowchart of the method that the present invention proposes;

图2是用户通过短信上载日程安排信息的示意图;Fig. 2 is a schematic diagram of a user uploading schedule information through a short message;

图3是用户通过Internet上载日程安排信息的示意图;Fig. 3 is a schematic diagram of a user uploading schedule information through the Internet;

图4是用户通过语音交互的方式上载日程安排信息的示意图。Fig. 4 is a schematic diagram of a user uploading schedule information through voice interaction.

具体实施方式Detailed ways

下面结合附图进一步说明本发明提出的方法。The method proposed by the present invention will be further described below in conjunction with the accompanying drawings.

本发明所述的方法涉及智能网系统的业务控制点、业务交换点,数据库、提醒服务器、短信网关、Web服务器、文本语音转换器等。其相应的功能如下:The method of the invention relates to a service control point, a service switching point, a database, a reminder server, a short message gateway, a Web server, a text-to-voice converter, etc. of an intelligent network system. Its corresponding function is as follows:

所述业务控制点完成智能业务的处理和控制;所述业务交换点完成呼叫的接入和交换,触发一个智能业务;所述数据库保存日程安排数据;所述提醒服务器监控用户的日程安排,发起一个提醒事件;所述短信网关负责与短信中心的通讯;所述Web服务器向用户提供通过Internet提交日程安排数据;所述文本语音转换器完成把文字内容转换为语音。The service control point completes the processing and control of intelligent services; the service switching point completes the access and switching of calls, and triggers an intelligent service; the database saves schedule data; the reminder server monitors the user's schedule and initiates A reminder event; the short message gateway is responsible for communication with the short message center; the Web server provides the user with schedule data submitted through the Internet; the text-to-speech converter completes the conversion of text content into voice.

图1是本发明提出的方法的流程图。如图1所示,本发明提出的方法包括:Fig. 1 is a flowchart of the method proposed by the present invention. As shown in Figure 1, the method that the present invention proposes comprises:

用户向数据库上载日程安排信息。用户可以通过短信、Internet、语音交互等方式向数据库上载日程提醒安排数据。Users upload scheduling information to the database. Users can upload schedule reminder data to the database through SMS, Internet, voice interaction, etc.

短信方式:如图2所示,用户可以用移动电话,通过向指定号码发送短信,短信按规定格式发送,内容必须包括提醒方式、提醒的联系电话、提醒内容、提醒时间。短信中心通过短信网关将提醒数据上载到数据库中。Short message method: as shown in Figure 2, the user can use a mobile phone to send a short message to a designated number, and the short message is sent in a prescribed format. The content must include the reminder method, the contact number for the reminder, the reminder content, and the reminder time. The SMS center uploads the reminder data to the database through the SMS gateway.

Internet方式:如图3所示,用户可以通过Internet访问指定的web页面,根据web页面的要求,填写日程提醒内容,内容必须包括提醒方式、提醒的联系电话、提醒内容、提醒时间。由Web服务器将提醒数据上载到数据库中。Internet method: as shown in Figure 3, users can access a designated web page through the Internet, and fill in the schedule reminder content according to the requirements of the web page. The content must include the reminder method, reminder contact number, reminder content, and reminder time. The reminder data is uploaded into the database by the web server.

语音交互:如图4所示,用户拨打指定的号码,通过交换局和业务交换点,进入智能业务流程,根据语音导航进行操作。输入提醒时间,提醒联系电话,选择提醒方式,在线录制提醒语音,系统同时可以提供默认提醒文字内容。Voice interaction: As shown in Figure 4, the user dials the specified number, enters the intelligent service process through the switching center and service switching point, and operates according to the voice navigation. Enter the reminder time, remind the contact number, select the reminder method, record the reminder voice online, and the system can provide the default reminder text content at the same time.

提醒服务器定时扫描数据库,实时监控用户的日程数据。若用户安排的日程提醒时间到,提醒服务器自动发起一个提醒事件。Remind the server to scan the database regularly and monitor the user's schedule data in real time. If the scheduled reminder time scheduled by the user is up, the reminder server automatically initiates a reminder event.

若该提醒事件要求以短消息通知用户,则提醒服务器将提醒事件和数据以短信的方式发送到短信网关,由短信网关将短信数据发往短信中心,最后由短信中心将短信发送给用户。If the reminding event requires notifying the user with a short message, then the reminding server will send the reminding event and data to the SMS gateway in the form of a short message, and the SMS gateway will send the text message data to the SMS center, and finally the SMS center will send the text message to the user.

若提醒事件要求以语音方式通知用户,若此时该用户提供的只有文字提醒内容,则提醒服务器向文本语音转换器请求将文字内容转换为语音,得到提醒语音后,提醒服务器将提醒事件和数据发送到业务控制点,由业务控制点启动一个新的对话,并要求业务交换点产生一个新的呼叫,业务交换点根据业务控制点提供的号码,呼叫用户,用户应答后,在业务控制点的控制下向用户播送通知语音。If the reminder event requires the user to be notified by voice, if the user provides only text reminder content at this time, the reminder server will request the text-to-speech converter to convert the text content into voice. After receiving the reminder voice, the reminder server will remind the event and data It is sent to the service control point, which initiates a new dialogue and requires the service switching point to generate a new call. The service switching point calls the user according to the number provided by the service control point. Play a notification voice to the user under control.

Claims (2)

1. subscriber calendar prompting method based on intelligent network is characterized in that:
This method relates to service control point, the Service Switching Point of intelligent net system, and database, reminding service device, Short Message Service Gateway, Web server, text voice transducer, described service control point are finished the processing and the control of IN service; Described Service Switching Point is finished the access and the exchange of calling, triggers an IN service; Described database is preserved scheduling information; The scheduling information of described reminding service device supervisory user is initiated a reminder events; Described Short Message Service Gateway is responsible for the communication with sms center; Described Web server provides by Internet to the user and submits scheduling information to; Described text voice transducer is finished the prompting word content is converted to the prompting voice,
Specifically comprise the following steps:
(1) user uploads scheduling information by the mode of note, Internet or interactive voice to database; Wherein, short message mode is uploaded and is meant that the user uses mobile phone to pass through to send the note of content as scheduling information to assigned number, and note form in accordance with regulations sends, and sms center uploads to reminding data in the database by Short Message Service Gateway; The Internet mode is uploaded and is meant the web page of user by Internet visit appointment, according to the requirement of the web page, fills in scheduling information, by Web server reminding data is uploaded in the database; The interactive voice mode is uploaded and is meant that the user dials the number of appointment, by exchange and Service Switching Point, enters the IN service flow process, operate according to Voice Navigation, the input scheduling information, the online prompting voice of recording, system provides acquiescence to remind word content simultaneously;
(2) reminding service device timing scan database;
(3) if reminder time arrives, then remind the user in the mode of customer requirements:
If alerting pattern is a note, then:
The reminding service device sends to Short Message Service Gateway with reminded contents with way of short messages, by Short Message Service Gateway note data is sent to sms center, and sms center sends and finishes after note is reminded the user;
If alerting pattern is an Advise By Wire, then:
Judge at first whether the user provides voice content,, after the user plays voice reminder, finish by service control point calling party and control if then the reminding service device will remind speech data to send to service control point;
Otherwise will remind word content to convert the prompting voice to earlier, will remind speech data to send to service control point again, after the user plays voice reminder, finish by service control point calling party and control.
2. method according to claim 1 is characterized in that described scheduling information comprises at least: reminder time, reminded contents, alerting pattern and telephone number.
CN200510076849A 2005-06-17 2005-06-17 A Method for Reminding User's Schedule Based on Intelligent Network Expired - Lifetime CN1882014B (en)

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