EP0892377A2 - Selbstbedienungsendgerät mit Funktionstasten - Google Patents

Selbstbedienungsendgerät mit Funktionstasten Download PDF

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Publication number
EP0892377A2
EP0892377A2 EP19980304998 EP98304998A EP0892377A2 EP 0892377 A2 EP0892377 A2 EP 0892377A2 EP 19980304998 EP19980304998 EP 19980304998 EP 98304998 A EP98304998 A EP 98304998A EP 0892377 A2 EP0892377 A2 EP 0892377A2
Authority
EP
European Patent Office
Prior art keywords
fdks
screen
self
service terminal
adjacent
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP19980304998
Other languages
English (en)
French (fr)
Inventor
Gardiner Arthur
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NCR International Inc
Original Assignee
NCR International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NCR International Inc filed Critical NCR International Inc
Publication of EP0892377A2 publication Critical patent/EP0892377A2/de
Withdrawn legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G07F19/201—Accessories of ATMs
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus

Definitions

  • the present invention relates to a self-service terminal, such as an automated teller machine (ATM).
  • ATM automated teller machine
  • the invention is concerned in particular with a self-service terminal of the kind including a keypad, functional display keys, and a display screen for displaying information.
  • functional display keys FDKs
  • keys which are associated with a display screen and operation of a selected one of which selects an option displayed on the screen. Selection of such option causes the terminal to carry out a transaction in accordance with the selected option, e.g. the dispensing of a selected amount of money.
  • the FDKs are located on either side of the screen with the screen being recessed relative to the FDKs.
  • a problem experienced with such known terminal is that, due to parallax, for users of non-average height the FDKs may not appear to be aligned with the information on the display. As a result the wrong key may be pressed by a user.
  • a self-service terminal including a display screen which serves to display information to a user of the terminal and which has an upper, lower and side edges, and a plurality of FDKs which are disposed adjacent edges of said screen, said screen being recessed relative to said FDKs, characterized in that not more than two FDKs are positioned adjacent each of said side edges of said screen, and that at least two FDKs are positioned adjacent at least one of said upper and lower edges.
  • the ATM 10 shown therein includes a display screen 12 for displaying user information, a key pad 14 for inputting data, a card reader 16 for receiving a user identity card via a card slot 18, a cash dispenser 20 where currency notes stored in the dispenser 20 are delivered to a user during a transaction via a slot 22, a receipt printer 24 for printing a receipt acknowledging a deposit made by a user and for issuing the receipt to the user via a slot 26, and data processing means 28 to which the screen 12, the key pad 14, the card reader 16, the cash dispenser 20 and the receipt printer 24 are connected.
  • Eight FDKs 30 are located adjacent the display screen 12 and are also connected to the data processing means 28.
  • two of the FDKs 30 are located adjacent one of the side edges of the screen 12
  • two of the FDKs 30 are located adjacent the other side edge of the screen 12
  • the remaining four FDKs 30 are located below and adjacent the lower edge of the screen 12.
  • the screen 12 is recessed relative to the fascia surface 32 in which the FDKs 30 are located.
  • the screen 12 is also recessed relative to the FDKs 30, which are themselves recessed slightly relative to the surface 32.
  • a user inserts his identification card in the card slot 18 of the ATM 10.
  • Data contained in a magnetic strip on the card is read by the card reader 16 and transmitted by the data processing means 28 to a host computer 34. If the host computer 34 authorizes the card then the user can proceed with his transaction.
  • Figs. 3A to 3C shown therein are the screen 12' and eight FDKs 30' of a prior art ATM similar to the ATM 10 shown in Fig. 1 except that four of the FDKs 30' are located adjacent one side edge of the screen 12', and the other four FDKs 30' are located adjacent the other side edge of the screen 12'.
  • the screen 12' displays eight options relating to the amount of money to be withdrawn. These options are displayed when the user has chosen to withdraw some currency as part of his transaction. The eight displayed options are respectively displayed immediately adjacent the eight FDKs 30'. Operation of one of the FDKs 30' serves to select the corresponding (i.e. immediately adjacent) displayed option.
  • the viewing angle is substantially at right angles to the screen 12' and to the user the FDKs 30' appear aligned with the options displayed as shown in Fig. 3A.
  • the FDKs 30' appear to the user to be offset upwardly with respect to the options displayed, as shown in Fig. 3B. This is due to parallax.
  • the FDKs 30' appear to the user to be offset downwardly with respect to the options displayed, as shown in Fig. 3C.
  • Figs. 4A to 4C shown therein are the screen 12 and the eight FDKs 30 of the ATM 10 in accordance with the invention.
  • the screen 12 displays eight options relating to the amount of money to be withdrawn.
  • the FDKs 30 are aligned with the corresponding options displayed, as shown in Fig. 4A.
  • the FDKs 30 by each side edge of the screen 12 appear to be offset upwardly with respect to the corresponding options displayed, as shown in Fig. 4B.
  • the FDKs 30 by each side edge of the screen 12 appear to be offset downwardly with respect to the corresponding options displayed, as shown in Fig. 4C.
  • the number of FDKs 30 by each side edge of the screen 12 are only two keys in number, the user of the ATM 10 is presented with a simple decision. This reduces the chance of the wrong key 30 being pressed.
  • the revised arrangement makes the location of the top FDKs lower, thus enhancing the usability of the ATM 10 for disabled users in wheelchairs.
  • An alternative arrangement to that described with reference to Fig. 1 and Figs. 4A to 4C is to have no FDKs 30 adjacent the side edges of the screen 12, but instead to have four FDKs 30 above and adjacent the upper edge of the screen 12 and four FDKs 30 below and adjacent the lower edge of the screen 12.
  • Another alternative arrangement to that described with reference to Fig. 1 and Figs. 4A to 4C is to have two FDKs 30 adjacent each of the side, upper and lower edges of the screen 12.

Landscapes

  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
  • User Interface Of Digital Computer (AREA)
EP19980304998 1997-07-17 1998-06-25 Selbstbedienungsendgerät mit Funktionstasten Withdrawn EP0892377A2 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GBGB9714941.3A GB9714941D0 (en) 1997-07-17 1997-07-17 Self-service terminal
GB9714941 1997-07-17

Publications (1)

Publication Number Publication Date
EP0892377A2 true EP0892377A2 (de) 1999-01-20

Family

ID=10815923

Family Applications (1)

Application Number Title Priority Date Filing Date
EP19980304998 Withdrawn EP0892377A2 (de) 1997-07-17 1998-06-25 Selbstbedienungsendgerät mit Funktionstasten

Country Status (3)

Country Link
EP (1) EP0892377A2 (de)
JP (1) JPH1186084A (de)
GB (1) GB9714941D0 (de)

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2355334A (en) * 1999-10-06 2001-04-18 Ncr Int Inc Security screen for self-service terminals
WO2004081779A1 (en) * 2003-03-11 2004-09-23 Scan Coin Industries Ab A cash handling apparatus having dual functional-key-type keypads
WO2008113441A3 (de) * 2007-03-19 2008-11-13 Wincor Nixdorf Int Gmbh Selbstbedienungsgerät
CN100517002C (zh) * 2001-11-23 2009-07-22 鸿富锦精密工业（深圳）有限公司 平面显示器及其功能调整方法
CN104798112A (zh) * 2012-11-22 2015-07-22 冲电气工业株式会社 交易装置

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2355334A (en) * 1999-10-06 2001-04-18 Ncr Int Inc Security screen for self-service terminals
US6357881B1 (en) 1999-10-06 2002-03-19 Ncr Corporation Security screen for self-service terminals
GB2355334B (en) * 1999-10-06 2003-10-15 Ncr Int Inc Security screen for self-service terminals
CN100517002C (zh) * 2001-11-23 2009-07-22 鸿富锦精密工业（深圳）有限公司 平面显示器及其功能调整方法
WO2004081779A1 (en) * 2003-03-11 2004-09-23 Scan Coin Industries Ab A cash handling apparatus having dual functional-key-type keypads
US7303118B2 (en) 2003-03-11 2007-12-04 Scan Coin Industries Ab Cash handling apparatus having dual functional-key type keypads
WO2008113441A3 (de) * 2007-03-19 2008-11-13 Wincor Nixdorf Int Gmbh Selbstbedienungsgerät
CN104798112A (zh) * 2012-11-22 2015-07-22 冲电气工业株式会社 交易装置

Also Published As

Publication number Publication date
JPH1186084A (ja) 1999-03-30
GB9714941D0 (en) 1997-09-17

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