EP1119210A1 - Gestion et controle des distributeurs automatiques a travers les canaux de controle de la telephonie mobile numerique - Google Patents

Gestion et controle des distributeurs automatiques a travers les canaux de controle de la telephonie mobile numerique Download PDF

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Publication number
EP1119210A1
EP1119210A1 EP99969884A EP99969884A EP1119210A1 EP 1119210 A1 EP1119210 A1 EP 1119210A1 EP 99969884 A EP99969884 A EP 99969884A EP 99969884 A EP99969884 A EP 99969884A EP 1119210 A1 EP1119210 A1 EP 1119210A1
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EP
European Patent Office
Prior art keywords
control
vending machines
management
inspection
data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP99969884A
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German (de)
English (en)
Inventor
Vicente Angel Marcos Cartas
Jose Luis Jimenez Rivero
Jose Ramon Vigil Morant
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Venelente Ltda Soc
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Venelente Ltda Soc
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Filing date
Publication date
Application filed by Venelente Ltda Soc filed Critical Venelente Ltda Soc
Publication of EP1119210A1 publication Critical patent/EP1119210A1/fr
Withdrawn legal-status Critical Current

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F5/00—Coin-actuated mechanisms; Interlocks
    • G07F5/18—Coin-actuated mechanisms; Interlocks specially adapted for controlling several coin-freed apparatus from one place
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/001—Interfacing with vending machines using mobile or wearable devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/002—Vending machines being part of a centrally controlled network of vending machines
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus

Definitions

  • the invented system permits the running management and control of vending machines adding new methods of inspection related to fraud in the running through specific sensors adapted to the new designs of vending machines and using a new communication system with the operating station by means of a mobile cellular telecommunication existent network but without using the voice channels, in other words, without making a phone call, using the specification of the mobile cellular paneuropean GSM system and more specifically the systems of sending short messages in the call network or call or broadcast channel defined by the Special Mobile Group (SMG) of the European Telecommunication Standard Institute (ETSI) documents 07.05 and 07.07 of the specification PHASE II GSM of july 1996.
  • SMG Special Mobile Group
  • ETSI European Telecommunication Standard Institute
  • the aim is to obtain a cheap and reliable method to eliminate fraud in money takings, real time control of the takings, to save costs and to study the profitability of new products for companies in the field of vending machines of any sort or model.
  • the technology field to which this invention is referred to is the one of the operation of any sort of vending machine or that offers a service to the user previous payment of a quantity, internationally known as vending machines and in particular to its remote control by means of low cost.
  • vending machines that we could define as those machines that sell products or that offer a service to the user previous payment of a quantity, originally conceived as a means to offer a service in places of large public attendance, has been extended in the developed countries due to the lack of human labour. So, nowadays we can find these machines or a lot of them in shopping centres, offices, petrol stations, halls of public display and exhibitions, competing in an efficient way with hotel and catering services.
  • vending machines that offer drinks, candies, sandwiches, ice-creams, french fries, newspapers, hot pizzas, video-club, laundry, photocopies, sending faxes, internet connection, instant photos, coffee, infusions, solubles and its derivates, washing car machines, vaccuum cleaner activated by coins and, in a wider sense, telephone boxes where we obtain the right to make a call over on the payment of a quantity, banks' cash dispensers where cash is given in advance through the charge of a commission that is charged in the same account of that of the credit card, and parking machines that permit the exit of the vehicles previous payment of the indicated rate can be also considered vending machines.
  • the employee can replace products that have not been supplied by the operator company but that have been acquired by himself and which collection can afterwards be removed from the machine for its own benefit.
  • the internal machine temperature is a critic parameter.
  • a long-lasting power failure, an involuntary disconnection of the machine or a breakdown in the compressor system can raise the temperature of the machine causing the complete loss of goods with the consequent economic loss for the operator company and/or the consequent danger for public health due to the sale of the product in bad conditions.
  • the machine breaks down during the period of time that goes from the moment in which the machine breakdown is notified to the operator company until the technician has the occasion of visiting the place in function of his routes or his planification, the collection is obviously none.
  • the machine can break down being it difficult for the employee of the shop where the vending machine is installed or even for the collector to appreciate the fact that the vending machine is out of order such as the wrong rejection of coins and others of difficult prediction and only detectable through a statistical check of the coins admission, sold product, and that all together will give information about deviations related to the typical working of these machines. This checking through non automatic methods after the cashing up is done can take even months, because the statistical check can only be done after several visits of the operators; nevertheless, through automatic methods is almost immediate.
  • the mentioned systems include sensors that monitor the running of the machine and send alarms to a communications' system that connects through a modem with a remote central station where data can be historically processed to obtain information about the state of the operation.
  • the lack of difussion of the described patents can be attributed to the many technical problems of infrastructure and operative costs that have the described systems in the mentioned patents.
  • the telephone line linking systems being either dedicated or by commutated network, have a prohibitive operation cost due to the fact that each machine must be connected to its own telephone line and the problem begins with the need of contracting and paying these new phone lines to an operator.
  • a common telephone line can be subject to its fraudulent use, because it it easy even for a non expert, to connect a telephone and make calls through the cable of the telephone line, and on the other hand, machines can not move to more profitable places without cancelling the telephone line and applying and paying a new one.
  • the radiofrequency method was proposed.
  • the vending machine is connected to a radiofrequency transceptor (transmiter-receiver) in a private network, and the data is sent through a cordless modem.
  • This system has new disadvantages because the vending machines operator must ask for one or more radiofrecuencies that are scarce and can not be even available in cities where the radiofrequency spectrum is saturated.
  • fares to maintain frecuencies of dedicated use are high in all developed countries.
  • this system is economically unviable out of small towns where the maintenance and implantation costs of a remote network of repeaters and transceptor stations to link with the vending machines makes the system to have no practical application due to the implantation costs.
  • a radio cellular system basically consists on a large number of radioelectric stations, called cells or base stations, that have a multichannel equipment and an interface that connects the transceptor voice channels to telephone cable lines. So each base station is a cell of a great panel, where the geographic area in which the mobile service is intended to be given radiofrequency coverage is being supplied through an indeterminate number of cells whose own radiofrequency scope is linked to the neighbours.
  • the dedicated software cell system provides the best terminal coverage by means of different cells and makes a change between voice channels and the new cell transceptors by means of a hand-off commutation.
  • a communication towards a mobile terminal When a communication towards a mobile terminal is established it is notified with a code through the control channel in which the receiver of the mobile terminal is permanently hearing and the mobile terminal answers through this same channel so the base station recognizes the terminal within its radioelectric coverage, assigning immediately a voice channel through which the corresponding communication is established.
  • the operators of the mobile digital cellular offer, together with the traditional use of voice, specific channels to transmit data and fax, but that in reality, are supported by voice channels, without having the use of this commercial formula any technical advantage of any spectrum efficiency.
  • the operators invoice the clients separate connection fares and monthly fares for those who demand these services.
  • vending machines need of a remote monitoring operation system to combat fraud in the collection, to improve management and to eliminate costs. Nevertheless, the reasons why other systems have not reached a minimum of acceptance are due to a high cost of establishment, operation and maintenance and to a lack of reliability in the technical proposal to send data.
  • the inventors have conceived a new system which sensors, that control the key points of the machine, are connected to a microprocessor based low-cost controller, connected at the same time to an own design cordless modem (figure 1) compatible with the SMS Short Message Service format or short message system of the GSM specification documents 07.05 and 07.07 of the GSM specification phase II of july 1996.
  • the GSM system is nearly identical to the american PCS, and the implementation of the invention in this system is also viable.
  • the invented system therefore uses the existent mobile digital cellular system networks having several special features. From a technical point of view, as voice channels are not used and due to the fact that the data sent from the vending machine is of a short length, it has no sense using process resources and of espectrum utility derived from the traditional network running. From an economical point of view, not using voice channel implies that there is no faring of this service with its corresponding operative saving of the proposed system.
  • the short message system was conceived as a means to combine the use of mobile GSM telephones with beeper services that already existed. Originally this service is usually unidirectional, in other words, the person that wants to leave a message calls to a call center and indicates the message and the user's number. The center processes the message sending it to the mobile terminal. Nevertheless, the mentioned specification allows the bidirectional use of sending messages either fixed-mobile, mobile-fixed, as mobile-mobile.
  • the difussion broadcast channel is permanently transmiting different data chains with information related either to the system parameters either to the call processor to the terminals. So, the spectrum occupation of the difussion channel is permanent, even in case there is no traffic or just some.
  • the SMS system uses blanks in the difussion channel to transmit short messages without using the process or additional spectrum.
  • SMS format uses an efficient error correcting system as well as a message reception confirmation code, through which the message is being repeated until its automatic reception is confirmed.
  • the manufacturing cost of a wireless modem compatible with the SMS format is lower than that of other technical solutions. It is lower than the analog solution due to the high integration level and to the almost unexistence of adjustments and calibrations lower than those of the digital traditional voice operation system, because circuits that are left can be eliminated.
  • the vocoder, the transductors such as the microphone and earpiece, the display and its control circuit among others are the vocoder, the transductors such as the microphone and earpiece, the display and its control circuit among others. In this way, the resultant establishment cost is low due to the use of an existent network and to the low cost of the equipments to be installed in the vending machine.
  • the SMS data network has the form of figure (2) and allows sending through the GSM system difussion or broadcast channel a maximum of 160 ASCII characters of seven or eight bits, the length of this network is more than sufficient for the pretended object.
  • the needed wireless modem must be compatible with the mentioned technical aspects specifications of the short message system for GSM networks and its diagram is shown in figure (1).
  • Data that are sent and received from the wireless modem to the controller are encrypted through a set of algorithms with the aim of avoiding the possibility of an ilegal reading through a clonic terminal.
  • the encryptation is made in the controller itself through a dedicated owner firmware.
  • the integration level is so that the integrated circuits are really blocks that contain for example the radio frecuency transceptor, or the GMSK modulation-desmodulation circuits, the controller with the data ports so the task of design and realization of the prototype is enormously simplified and shortened, also mentioning as appropiated to the aim of the necessary wireless digital modem design, the information about the sets of integrated circuits of SIEMENS, COMMQUEST or ANALOG DEVICES.
  • Figure (1) Block diagram of the wireless SMS GSM/PCS specification format compatible modem according to 07.05 and O7.07 series of the ETSI documentation.
  • Signal comes in through the antena and through a duplexor (4) enters a low-noise amplifier (1).
  • Signal is filtered by (2), preferably a superficial wave filter and goes to a GMSK demodulator (3) which passes the signal to a base band processor (9), that decodes the SMS data chain and passes the information to the rest of the systems.
  • the signal is generated by a voltage-controlled oscillator (8) which passes its signal to a controlled (10) frequency sintesizer (7).
  • the sintesizer signal is then given to a GMSK modulator (6) and, after being filtered (13), is passed to a two watt PEP power amplifier (5).
  • the signal then passes to the duplexor (4) to be sent by the antena.
  • the system also carries memories with the firmware (12) and a smart card memory (11) supplied by the operator previous contract of the access to the SMS system.
  • Figure (2) It is an example of coding-decoding that shows the data chain.
  • (1) the message to be sent is shown, in which the data that come from the vending machine operation have previously been encrypted.
  • Figure (3) Shows a block diagram of the subsystems and circuits of the equipment to be installed in the vending machine. A complete description of the utility of each block is going to be found afterwards in the preferent way of execution.
  • the main subsystems are the interfaces block with the machine (1), the controller that includes memories, the real time clock and the resident firmware (2) supplied by a power supply with battery (5) being the pourpose of the wireless SMS modem (3) and the local network communication equipment to connect with other machines located in the surrounding areas (4).
  • Figure (4) It is a block diagram suggested by the remote control center in which (26) is a wireless compatible SMS modem as the one described in figure (1). (27) is a controller connected to one or more surrounding peripherals (29). The controller has storing means and a group of logical instructions concerning data base (28). Moreover, there exists the possibility of consulting data with a previous enter code from a terminal even if it is remote or portable.
  • Figure (5) It is an establishment proposal within the vending machine and that can have different variants in function of the available space and the type of machine.
  • Figure (6) It is a diagram of the base stations' distribution in a mobile cellular system.
  • the present patent intends to establish an effective, technically viable and reliable and economically viable system with the aim of solving the present problems of the vending machines operation as it has previously been defined.
  • the nucleus of the invention is a system to be installed in the vending machine, whichever is its manufacturer or whatever is its age, and that is located in a box, in which the following modules are found:
  • a group of modules of electronic interface (1) that, through different connections to the vending machine, in function of the type or model of it, has the task of capturing and sending electric signals of its circuits, and adapting the impedance levels and galvanicly isolating these connections in the way they do not affect the normal running of the vending machine.
  • a controller module (2) which preferent execution can consist of a microprocessor with multiple analogic and digital inputs/outputs that will be connected to the interface module previously described.
  • the controller will be also equipped with a real time clock and a EPROM type memory system or similar that will have a firmware programme with the logic support adequated to the aims of the invention. And others of the type of RAM or EEPROM for the temporal storing of the obtained data, useful to know about the operation and its alarms as it will be defined later.
  • a bidirectional wireless communication modem compatible with the SMS format of the GSM standard (3), which block diagram in more detail is shown in figure (1), is used to send data obtained from the interface through the difussion or CBCH broadcast channel without using voice channels, which block diagram is specified in figure (1).
  • a modem that can be a radiofrequency one, or a special one as to send data through the electric network, which aim is the reception and the sending of data and instructions among the different existent networks in a same local or locals that are near, so a single SMS modem is used as the one described in previous number (3), bringing together in a local environment the sending of data of several machines through a single SMS module.
  • the subsystems (1), (2), (3) and (4) previously described are interconnected among them by a system of two or more bidirectional wires with TTL or RS232 logic levels, depending on the means used.
  • the communication modules and the controller module are equipped with the corresponding shields to avoid electromagnetic interferences or radiofrecuency ones among the different modules.
  • high loss ferritic cores will be used to avoid blocking of the controller system because of the entrance of interferences due to electromagnetic radiation coming from the cordless modules because of their radiofrequency mean.
  • the interfase module (1) can be connected as it is described in figure (5) through an external wiring (26) and connects the box (25) where the machine processor is located (28) to the sensible points of the vending machine including the counters (27).
  • connection at the out put (6) which counts the impulses that are sent from the microprocessor of the vending machine to the admission counter (electromechanic or electronic) as a parallel accounting of it and, antifraud system provided with an impedance sensor that detects the wiring manipulations of the mentioned counter being this useful for the business manager and for the person responsible for the machine takings.
  • the mentioned connection will go to an input of the controller module so the mere manipulation of the wiring to the counter is detected by the impedance variation registered in the circuit.
  • Inspection connection (7) to control the opening and closing of the vending machine by means of the circuit that exists in the door to the corresponding control module enabling to establish when it has been visited and the time it has been opened.
  • Connection for a continuos monitorization (8) of the electric network supply of the vending machine to detect when the machine has been disconnected or the power supply has failed, and the duration of these periods during which the operation is impossible. And in which, moreover, in case of cold products, stock can get lost because it is perishable.
  • Direct inhabilitation connection (12) of the vending machine making it useless from the operational central without being necessary a repairing technician visit, therefore, avoiding the visit cost and the claims or losses due to the wrong running in the operation due to the loss of stock or disagreement with the place where the operation is been carried out.
  • thermometer sensors 10 to verify temperatures in one or more points of the machine, for example in soda machines, ice-creams machines, or others that sell hot products, to verify temperature and to avoid alarms when they exceed the running allowed limits, avoiding the loss of the stored products in case the cold/hot systems break down.
  • auxiliary deposits (24) as those of automatic soap dispensers of the machines that carry out washing processes or toner in photocopiers or ink in printing mechanisms enabling the natural punctual product replacement.
  • connections are useful for the installed equipment in the vending machine to obtain in real time, the good running and state of the vending machine essential parameters. These parameters are stored as logic data in a controller system memory during a continuous operation of thirty days of maximum, although this limit has a mere practical interest because in a necessary case this storing capacity could be multiplied by the memory chips mere exchange with others of more storing capacity.
  • the operational centres can be located due to its small size (figure 4) in any office within the operator company. It is composed of a communication module (26) with a cordless modem compatible with the SMS format as the one in figure (1). At the same time, they are connected to a controller (27) that can be an owner platform (SUN, Digital, HP) or to a compatible computer , Macintosh or PC, or, using a specific owner electronic microcontroller.
  • a controller can be an owner platform (SUN, Digital, HP) or to a compatible computer , Macintosh or PC, or, using a specific owner electronic microcontroller.
  • any type of monitor that enables to visualize the software screens of management, control, fraud detection and alarms and, a printer, it is better if it is a color one, to print the alarms reports, historical lists, diagrams and histograms of the comparative results of alarms and operation would be necessary but not indispensable for the whole system operation.
  • the operational central can be directly connected through a dedicated or conmutated line directly to the SMS system server of the cellular mobile operator, option that can be of interest in case of big vending networks.
  • the historical data base (29) will be relational and will present through the parameters chosen by the operator in order of dates, machines' identification codes, the name of the place where the operation is executed, shops' addresses and telephone numbers, entering codes or terminal numbers of the chosen operator, license machine number, type of machine and others available or those that would be of interest for the operator company. Moreover, the results of several operator companies could be consolidated and data could be received in a single operational central, with the consequent synergy and costs' save.
  • the operational central can also be connected through any communication means to an incidental terminal (30) been fixed or portable so people authorized can gain access through authorization codes to the operator central data.
  • Data can be looked up gaining access to the computer or owner microcontroller through an access system hierarchical by levels so it is necessary to introduce a code to gain access to the programme and different levels of importance are allowed in the consults in function of the operator hierarchical level.
  • the preferent consulting ways can be:
  • the corresponding data will be sent to the detected alarm, stating its date and hour, and moreover, all those data derivated from the operation, stored in the memory until this moment and from the last sent data, to verify in a better way the possible causes of the anomaly.
  • the corresponding interfase module (6) sends the corresponding alarm, this is warned in the operational central and the necessary measures can be taken.
  • the corresponding warning is received from the equipment installed in the vending machine through the signals received from the corresponding interfase module (7) enabling to control if the calendars and maintenance predictions given to the operators are fulfilled and enabling an optimization of the processes and maintenance routes.
  • vending machine suffers consecutive and quick power cuts or a longlasting one, such alarm is detected through the corresponding module (8) and sent through the system to the operational central, from where the shop manager can be warned of the detected situation, for its solution by its own or to programme the corresponding maintenance visit.
  • the invention also allows the maintenance of the vending machines without any operators' visit with the following preferent maintenance means.
  • a complete reset of the controller system through the module (15) can be executed through the sending of a code from the operational central, by stopping the microprocessor and turning it on again, so in an eventual situation of hanged of the controller system, it begins working without the the operator visit, therefore saving costs.
  • the equipment to be installed in the vending machine will send through the communications system a warning of those alarms that are been registered. To avoid this, the sending of these alarms occur in a unwanted manner during the period of testing assembly, reparation, storing, system's breakdowns or similar situations, from the central the transmitter equipment can be inhibited through the inhibition module (16) avoiding the central to get stopped and producing the use of communications networks with the subsequent expense for the operator, when the vending machines are not in active operation.
  • the microprocessor systems clocks in real time lack precision and stability of temperature adequated for a synchronized running in large periods of time. Due to this, a module of sychronism (17) has been planned between the clock in real time of the equipment to be installed in the vending machine and the operational central that will serve as a unique pattern for the rest of the remote controllers through the sending of a code of updating hour.
  • the system allows to detect the charge and maintenance state of its own battery through the module (13) enabling to programme the maintenance of it minimizing the times the system stops because of this cause.
  • the sending of the alarm is done through the own SMS system without using the voice channel.
  • Connection to an external or integrated display in the vending machine that through the special interfase module (20) can be a CRT tube, plasma, LCD, TFT,incandescent luminic matrix or semiconductor LED or even frontal projection or retroprojecting with the aim of showing in the operation shop publicity messages of any kind of product, of legal marketing, according to the legislation in force regarding publicity.
  • Publicity will be prepared or be modified from the operational central also through the remote control mentioned above. Messages will be alphanumeric or graphic, monochrome or in color and could show figure animation and/or that of the images.
  • Messages will be sent from the operational central through the voice channel through a separate service contract and a specific terminal not used in the remote monitor of the machines and through a digital interfase, once the equipment installed in the vending machine has received the data, they can be shown in the corresponding external audivisual display in the chosen times and sequences by the programmer without later intervention of the operations central.
  • different publicity messages can be programmed in function of the type of machine, place where the operation is going to be executed, objective public profile, timetable (morning, afternoon, night or a combination of them) and calendar.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
  • Selective Calling Equipment (AREA)
EP99969884A 1998-09-28 1999-09-27 Gestion et controle des distributeurs automatiques a travers les canaux de controle de la telephonie mobile numerique Withdrawn EP1119210A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
ES9802016 1998-09-28
ES009802016A ES2150380B1 (es) 1998-09-28 1998-09-28 Sistema de gestion y control de maquinas expendedoras a traves de los canales de control de la telefonia movil digital.
PCT/ES1999/000302 WO2000019748A1 (fr) 1998-09-28 1999-09-27 Gestion et controle des distributeurs automatiques a travers les canaux de controle de la telephonie mobile numerique

Publications (1)

Publication Number Publication Date
EP1119210A1 true EP1119210A1 (fr) 2001-07-25

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EP99969884A Withdrawn EP1119210A1 (fr) 1998-09-28 1999-09-27 Gestion et controle des distributeurs automatiques a travers les canaux de controle de la telephonie mobile numerique

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Country Link
EP (1) EP1119210A1 (fr)
AU (1) AU5984599A (fr)
ES (1) ES2150380B1 (fr)
WO (1) WO2000019748A1 (fr)

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AU5984599A (en) 2000-04-17
ES2150380B1 (es) 2001-04-01
WO2000019748A1 (fr) 2000-04-06
ES2150380A1 (es) 2000-11-16

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