Classifications

• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/42195—Arrangements for calling back a calling subscriber
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/42136—Administration or customisation of services
  • H04M3/42153—Administration or customisation of services by subscriber
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
  • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
  • H04M3/5322—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording text messages
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber

Definitions

• the invention relates to a server for controlling telecommunications and / or computer equipment using short messages from fixed or mobile telephones.
• Telecommunications equipment can be a PABX capable of providing an automatic callback which allows a user who is outside his company, to be called back at the expense of the company in order to communicate with a correspondent by means of his telephone terminal.
• the computer equipment can be home automation or interactive equipment.
• FIG. 1 illustrates an example of a system according to the state of the art.
• a private entity EP has been represented in which there is a set of user telephone sets 10 connected to a private branch exchange 20.
• the branch exchange is connected to the switched telephone network RI as well as to a voice and / or data server 40 via a telephone line LT.
• the private branch exchange is also connected by a CTI link referenced L to a CTI server 30, that is to say to a telephone and computer coupling server.
• a remote user (who cannot have a telephone set 10 connected to the automatic exchange) will therefore in this system use his telephone 11 or his data terminal 12, to access the voice and / or data server 40 of the business through the RI network.
• the server requests the user to enter the appropriate sequence for the request service, the server 40 transmits this sequence to the CTI server which is able to control the programming required at the level of the private branch exchange 20.
• the request service is a user extension
• the user's position will therefore be forwarded to the number indicated by said user by means of his telephone set 11 or his data terminal 12.
• PABX private branch exchange
• a voice server or, access by modem, by Internet or by minitel access to a voice server or, access by modem, by Internet or by minitel.
• the function consists, when the person is outside the company, of being able to remotely send back the telephone set of the company to the number of his GSM terminal, in order to receive calls intended for his extension of the company on his GSM terminal.
• voice access the user must call from a telephone the number of the voice server in the company.
• a possible sequence is as follows: - call from the company's voice server, which picks up and asks the user to enter by means of a DTMF (Dual Tone Modulation Frequency) sequence: the extension number of the user in the company (example, entry of 4 keys
• DTMF DTMF on the telephone keypad
• a personal password to authenticate the user (example 4 DTMF keys)
• the type of diversion desired cancellation or request for diversion (1 or 2 DTMF)
• the diversion number to which calls intended for the company's extension will be forwarded the handset hung up and the request taken into account.
• This method will take the user approximately 90 seconds to enter the information and perform this function.
• connection to the server of the company and an entry page is proposed so that the user completes it with the following elements: the extension number of the user in the company (example, entry of 4 digits), a personal password to authenticate the user (example 4 digits), the type of forwarding desired, cancellation or request for forwarding (several choices), the forwarding number to which calls intended for the company's extension will be forwarded, disconnection from the data terminal and taking the request into account.
• This method will take the user approximately 90 seconds to enter the information and perform this function.
• the object of the invention is to allow faster access to a telecommunications and / or computer service. This is achieved by means of a system using short messages to transport control parameters to the server.
• SMS short message service Short Message Servi ce
• ISDN integrated digital transmission network
• the messages can be preprogrammed in the telecommunication terminals.
• ISDN terminals and GSM terminals for example can be advantageously used in the context of this invention
• the proposed system given as an example allows much faster access since the user will be able to use a mobile telephone 11 or a telephone terminal 13A or data terminal 13B and by borrowing the GSM mobile telephone network or the transmission network.
• digital ISDN for direct access to the server terminal.
• control parameters of the desired service will be transported in the form of short messages according to the GSM mobile telephony standard, that is to say the SMS standard or according to the digital transmission standard of an ISDN network which is the SUU standard.
• the invention more particularly relates to a server for controlling telecommunications and / or computer equipment, comprising a digital transmission link to said equipment, mainly characterized in that it comprises means of reception and interpretation short messages (SMS or SUU) including commands and means for transmitting said commands to said telecommunications or computer equipment, via said digital transmission link.
• the invention also relates to a control device comprising a server as described above and at least one telecommunications and / or computer equipment controlled by said server, characterized in that the computer equipment is home automation equipment or, the control received by the server (40) being transmitted by a telecommunication terminal (11 or 13A or 13B), interactive equipment able to send back short messages to said server intended for the terminal (11 or 13A or 13B) issuing the command.
• the invention also relates to a control device comprising a server as described above and at least one telecommunications and / or computer equipment controlled by said server, the command received by the server being issued by a telecommunications terminal, characterized in that the command includes a call number of a telecommunications terminal, in that the telecommunications equipment is a switch comprising means for recalling the terminal sending the short message and means for connecting said sending terminal with the telecommunications terminal identified by said call number.
• the invention finally relates to a control system comprising a device as described, characterized in that it comprises a plurality of telecommunications terminals capable of transmitting short messages (SMS or SUU) transporting control parameters to said server for activation and / or programming of said telecommunication and / or computer equipment (s).
• SMS short messages
• SUU computer equipment
• the terminals are mobile telephone terminals, the short messages being SMS messages or ISDN digital terminals, the short messages being SUU messages.
• Short messages can be pre-programmed in the terminals.
• FIG. 1 already described, represents the diagram of an access system to telecommunications and computer services according to the state of the art and,
• FIG. 2 represents the diagram of a system for accessing telecommunications and computer services in accordance with an application of the present invention
• - Figure 3 represents the diagram of a system of access to telecommunications and data processing services in accordance with another application of the present invention
• - Figure 4 represents the diagram of a system of access to telecommunications and computer services in accordance with a third application of the present invention.
• the system taken as an example and represented in FIG. 2 therefore comprises an EP telephone installation (private according to this example) equipped with several telephone sets 10 connected to a PABX 20.
• the automatic exchange 20 is connected by a telephone line LT to the switched telephone network PSTN, bearing the reference RI in the diagram.
• this PABX 20 is connected by a link L “CTI” to the CTI server 30.
• the CTI server 30 is connected to a remote terminal 40 called the command server.
• the communications between the remote terminal and the CTI server are made by a digital transmission line according to the TCP / IP protocol.
• the remote server 40 is accessible through the mobile telephone networks R2 or the ISDN digital data transmission network R3. This access is achievable respectively by means of telecommunication terminals such as mobile telephones 11 or telephony terminals 13A or data transmission 13B.
• a remote user will use his mobile telephone station 11 to send, in accordance with the invention, a short SMS message directly to the remote server terminal which will interpret it to order to implement the requested service.
• the CTI server 30 will then transmit this requests to the PABX 20 (PABX) via the appropriate protocol of the CTI link.
• PABX PABX
• a user will use the function of sending short messages from his GSM terminal in order to be able to activate the request service, in particular to control the remote forwarding of a telephone station of the company to the number of his GSM for example.
• a user can advantageously pre-program the short messages for forwarding requests on his GSM terminal and call this function at the desired time using the menu of the short message service.
• a short message is sent from the GSM terminal to the remote server terminal 40 which is able to receive these short braids.
• This terminal reads the short message and interprets it.
• the short message is in the form of a series of information fields necessary for the activation of the requested service. This action only takes a few seconds, time to send the short SMS message from the GSM terminal.
• a short message will consist for example of fields containing the following command parameters separated possibly by a neutral field (of type *): the extension number of the user in the company ( example entry of four digits), - a personal password to authenticate the user (example four digits), the type of forwarding desired (in the form of a code corresponding to the forwarding function activated or deactivated), - the forwarding number to which calls intended for the company's extension are forwarded.
• the short message is sent to the number of the remote server 40.
• the remote server terminal 40 can also use a function offered by the current caller identification telephone services to identify the user and therefore know the user's extension number in the company. In this case the short message will not contain the extension number of the user and will then be of type ** 1234 * 2 * 1234567890 *.
• the remote server terminal 40 can acknowledge the received request. In this case the server will issue a short acknowledgment message at terminal 11 or 13A, 13B.
• a GSM 11 or ISDN 13A or 13B telecommunications terminal sends a short message to the server 40, installed for example in a private entity EP. Only the example of the GSM terminal 11 is shown in this figure so as not to overload it.
• the short message will consist for example of fields containing the following command parameters, possibly separated by a neutral field (of type *):
• the server 40 equipped with caller identification means knows the origin of the short message, that is to say the number of the terminal 11 from which this message was sent.
• the server 40 checks the concordance between the personal code of the user and the number of the caller. If the concordance is checked, the server 40 actuates the automatic branch exchange 20 of the private entity, via the CTI server 30 in order to call the caller who picks up immediately since he has just sent the short message (arrow 1).
• the server 40 again activates the automatic exchange 20 in order to carry out a consultation call then a transfer to the called party (arrow 2) identified by the number of the telecommunication terminal 14 to be called, indicated in the short message. This transfer connects the caller and the called party.
• the telecommunications terminal 14 can be connected to the PSTN network as shown in the figure, to the mobile telephone network or to the ISDN network.
• This invention can also be applied to the telecommunications service such as the modification of a remote personal agenda by sending a short message containing the modification control parameters, by means of a GSM or ISDN telecommunications terminal.
• This invention can also be applied to the field of home automation in order, for example, to remotely control the starting or stopping of the boiler of a dwelling, the start of watering or more generally the control of any home automation equipment. .
• control server 40 which will be for example a microcomputer (PC), is connected to the home automation equipment 50 by a digital transmission link 60.
• a GSM telecommunication terminal 11 or ISDN 13A or 13B sends a short message to the server 40, installed for example in a house H.
• the short message will consist for example of fields containing the following control parameters possibly separated by a neutral field (of type *):
• Boiler activation 50 1, deactivation: 0, etc.
• interactive systems can be activated by a server receiving short control messages from such systems.
• the interactive system can also send short messages to the sender of the short command message, via the server.

Landscapes

• Engineering & Computer Science (AREA)
• Signal Processing (AREA)
• Mobile Radio Communication Systems (AREA)
• Telephonic Communication Services (AREA)
• Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
• Sub-Exchange Stations And Push- Button Telephones (AREA)

Applications Claiming Priority (3)

Publications (1)

Family

ID=9548427

Family Applications (1)

Country Status (5)

Families Citing this family (14)

Citations (1)

Family Cites Families (25)

• 1999
  • 1999-07-22 FR FR9909553A patent/FR2796796B1/fr not_active Expired - Fee Related
• 2000
  • 2000-07-21 US US10/048,137 patent/US7020478B1/en not_active Expired - Fee Related
  • 2000-07-21 WO PCT/FR2000/002121 patent/WO2001008392A2/fr not_active Ceased
  • 2000-07-21 EP EP00958597A patent/EP1203485A2/de not_active Ceased
  • 2000-07-21 AU AU70068/00A patent/AU7006800A/en not_active Abandoned

Patent Citations (1)

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