EP1380996A1 - System zum Verteilen von Produkten, Verteilautomat und entsprechende Überwachungsvorrichtung - Google Patents

System zum Verteilen von Produkten, Verteilautomat und entsprechende Überwachungsvorrichtung Download PDF

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Publication number
EP1380996A1
EP1380996A1 EP03364014A EP03364014A EP1380996A1 EP 1380996 A1 EP1380996 A1 EP 1380996A1 EP 03364014 A EP03364014 A EP 03364014A EP 03364014 A EP03364014 A EP 03364014A EP 1380996 A1 EP1380996 A1 EP 1380996A1
Authority
EP
European Patent Office
Prior art keywords
transaction
distributors
supervisor
product
payment
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP03364014A
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English (en)
French (fr)
Inventor
Laurent Geindreau
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
JES
Original Assignee
JES
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by JES filed Critical JES
Publication of EP1380996A1 publication Critical patent/EP1380996A1/de
Withdrawn legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F5/00—Coin-actuated mechanisms; Interlocks
    • G07F5/18—Coin-actuated mechanisms; Interlocks specially adapted for controlling several coin-freed apparatus from one place
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/001—Interfacing with vending machines using mobile or wearable devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/002—Vending machines being part of a centrally controlled network of vending machines
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus

Definitions

  • the present invention relates to the field of sales systems for products and more precisely automatic product distribution.
  • distributors integrate a reader badge or electronic purse (purse on board for example of the smart card type).
  • the electronic wallet allows especially payment without coin or note type currency.
  • the medium used must be charged via, for example, a charging station independent of the ATM, or via a coin-operated coin changer or a banknote reader.
  • This solution also has many disadvantages including management complex of badges and / or theft of badges, the obligation to prepay and, also, a total absence of monitoring the activity of the distributor and / or the coin mechanism in real time.
  • JES registered trademark
  • JES has developed a system of payment MONE DA (registered trademark) which is connected to a system MONEWIN 2 remote collection system (registered trademark).
  • the payment system MONE DA registered trademark
  • the introduction of a badge by a user in the dispenser allows his identification and issuing a request to the remote POS system which allows the authorization of the distribution of a product according to the user with a adapted pricing.
  • this solution also presents several disadvantages, in particular, an obligation to use a badge (a direct sale by currency is not possible or even controlled) and the impossibility of consume for a guest without a badge.
  • the invention according to its various aspects has in particular the objective of overcome these drawbacks of the prior art.
  • an objective of the invention is to provide a system, a process and device for automatic distribution of products which allow a real-time monitoring of the activity of the corresponding automatic distributor for, for example, having real-time management of the cabinet filling (so avoid loss of sales) in distributed products (inventory management), elements involved in the automatic preparation of products (for example sugar water, coffee and / or cup in the case of hot drinks), in change (for return and / or statement of currency), make sales statistics associated with a distributor, type of product, consumers ...
  • Another objective of the invention is to allow flexibility of use vending machines allowing for example an evolution of the prices of real-time vending machine products and / or pricing differentiated according to the guest and the use of the vending machine.
  • Yet another objective of the invention is to allow management accountant of vending machines sticking to reality: the sales report is always up to date, which facilitates accounting.
  • An additional objective of the invention is to allow to know in real time the total amount of money (banknotes and coins) stored in distributors to collect as soon as necessary.
  • the invention also aims to allow the use of automatic distributor for non-holders of specific badges, associated with distributor.
  • a product distribution system putting in operates a plurality of automatic product distributors, each capable of deliver at least one selected product, when a corresponding transaction is accepted, remarkable in that it implements at least one supervisor remote, each of the supervisors being connected, via a communication link, to the at least one of the distributors and comprising means for receiving, storing and / or process transaction messages sent by each of the distributors, when each transaction, and including information relating to the transaction.
  • a vending machine notably includes a part dedicated to distribution and delivery of products (typically a distribution cabinet including standard food products, prepared drinks automatically on demand, manufactured products, ...) and means of handling into a payment, these can be integrated or associated with the game distribution by staying close to it or being attached to it.
  • the system is remarkable in that that at least one of the distributors includes means for taking into account a payment and means for delivering a product, connected to means for send one of the transaction messages by a link bus according to the standard MDB.
  • the system is remarkable in that that at least one of the distributors includes means for taking into account a payment and means for delivering a product, connected to means for send one of the transaction messages via an EXE type link.
  • the system is remarkable in that that the transaction message further includes an identifier of the distributor corresponding to the transaction.
  • the system is remarkable in that that the transaction message further includes an identifier of a consumer corresponding to the transaction.
  • the supervisor can know the nature of the consumer (for example example consumer using a coin mechanism for direct or guest sales identified using a badge).
  • the system is remarkable in that that the supervisor includes means for receiving, storing and / or processing audit messages issued by each distributor, including information audit of distributors separate from accepted transactions.
  • the supervisor manages the transactions accepted in real time, but also events not related to accepted transactions.
  • This complementary management by taking advantage in a simple and effective way of the availability of a link between the distributors and the supervisor allows also great responsiveness to these events.
  • the system is remarkable in that that the audit information includes counting information coins and / or banknotes in each of the ATMs.
  • the invention makes it possible to manage in real time and in a simple manner the cash content of each of the ATMs so, for example, collect money when the amount in a cash machine is high, avoid unnecessary movement of a person responsible for collecting if, on the contrary, the amount contained in a distributor is small or manage effectively the different types of coins intended for the change in order to avoid any loss of sale in the event of insufficient currency content for the made.
  • the system is remarkable in that that the supervisor further comprises means for transmitting to at least one distributors, known as recipient distributors, product information relating to the products it contains.
  • the system is remarkable in that that the product information intended to be sent to each of the distributors, includes a product selection list, the list being associated with each of the destination distributors.
  • the supervisor (s) can send each distributor relevant and specific information for each distributor.
  • the system makes it possible to manage products and the associated prices in depending on the consumer, the means of payment and / or each distributor of simple and efficient, especially for direct sales by distributors.
  • This management makes it possible in particular to remotely assign a direct selling price and authorize a product sale based on many criteria, including depending on the location of each distributor, the time, the type of means of payment or consumer. It also allows to evolve in real time prices flexibly and quickly.
  • the system also allows to manage efficiently and simply a list of products for non-direct sales (in the case of a sale to a consumer pre-registered and identified for example by a badge, including a account is debited by a supervisor). In this case, in general, all products are authorized for sale by the supervisor.
  • the system is remarkable in that that at least one of the distributors includes a coin mechanism intended for payment corresponding to each transaction implemented by the distributor (s).
  • the invention is compatible with the use of means of payment trustees such as a coin acceptor or a banknote acceptor.
  • the invention is compatible with many means of payment, including electronic means of payment (or “cashless” in English) such than smart card readers, magnetic cards and badges or mobile radio payments, an account associated with the subscription of the user of the radio telephone being debited for each transaction.
  • electronic means of payment or “cashless” in English
  • smart card readers or “cashless” in English
  • magnetic cards and badges or mobile radio payments an account associated with the subscription of the user of the radio telephone being debited for each transaction.
  • the invention makes it possible to distinguish direct selling (managed transactions locally) and the sale of badge type sales, the actual payment associated with a transaction is managed remotely.
  • the system is remarkable in that that it also includes at least one point of sale terminal and / or at least one multimedia terminal.
  • a point of sale terminal (or POS) is, here, an entry point collection, for example, of a meal tray by a dedicated person.
  • a multimedia terminal allows, here, in particular an input collection and / or reservation, for example, of a meal tray by a guest.
  • the system is remarkable in that that it further comprises means for managing at least one device collection.
  • a collection device is, here, in particular a distributor automatic, a point of sale terminal and / or a multimedia terminal.
  • the product distribution system not only allows the automatic product distribution but also product distribution via, in particular, point of sale terminals which in particular allow entering the collection of delivered products (for example, in a restaurant) or meal reservations.
  • point of sale terminals which in particular allow entering the collection of delivered products (for example, in a restaurant) or meal reservations.
  • This is particularly advantageous in the field catering, where a guest can use their badge at a time to obtain products from vending machines and to use a catering service with payment based on catering products choose.
  • the system also allows simple management (including various settings related to guests and / or products offered and editions of statistics) of collection devices (including automatic vending machines, point of sale terminals and / or multimedia terminals)
  • the dispenser can be equipped one or more means of payment, including coin acceptor, reader badge, means of payment by mobile phone, ...
  • the distributor allows an adaptation of tariffs and the choice of means of payment.
  • FIG. 1 We present, in relation to FIG. 1, an embodiment of a network of automatic distributors, in accordance with the invention.
  • the supervisor 100 is connected to each of the concentrators 110 and 120 via a Ethernet 101 link, using a TCP / IP protocol.
  • the link 101 is a link of short or long distance telecommunications, for example a link wired telephone, a mobile radio-telephone link (notably GSM or UMTS) or a dedicated link ....
  • Each of the distributors 111, 113, 115 and 117 is connected to the concentrator 110 by an RS 232 serial link (if the distance between the distributor and the concentrator is less than 20 m) or RS 485, respectively 112, 114, 116 and 118.
  • each of the distributors 121 and 123 is connected to the concentrator 120 via an RS232 or RS485 serial link, respectively 122 and 124.
  • the distributors are connected directly to supervisor 100.
  • the display 203 controlled by the controller 200 is responsible for the display user information.
  • the coin mechanism 201 thus plays the role of the master vis-à-vis of controller 200.
  • the controller 200 plays the role of the master vis-à-vis of the distribution part 202.
  • Coin-operated 201 is responsible for acquiring and returning change.
  • the distribution part 202 includes different products 210 to 213 which can be selected by a consumer and is responsible for the selection and the delivery of these products. This distribution part is well known to the man of the trade and will therefore not be described further.
  • Figure 3 illustrates an architecture of the vending machine 113 presented opposite FIG. 1 which is a variant of the distributor 111.
  • EXE links which are replaced by an MDB 304 bus (from the English “Multi-Drop Bus” which is standardized by the EVA or “European Vending Association” and described in the document “International Multi-Drop Bus Interface Standard” which is published by the NAMA (or “National Automatic Merchandising Association”) committee based in Chicago in the United States of America) on August 19, 1994 and which is prepared by the NAMA Vending Technology Standards Committee.
  • MDB 304 bus from the English “Multi-Drop Bus” which is standardized by the EVA or “European Vending Association” and described in the document “International Multi-Drop Bus Interface Standard” which is published by the NAMA (or “National Automatic Merchandising Association”) committee based in Chicago in the United States of America) on August 19, 1994 and which is prepared by the NAMA Vending Technology Standards Committee.
  • the controller 300, the distribution part 302 and the coin mechanism 301 are connected by the same MDB 304 bus, the distribution part 302 of which is the master or VMC (or sales machine controller from English “Vending Machine Control ”) compatible with the MDB standard.
  • FIG. 4 schematically illustrates the coin mechanism 201 of the distributor 113 as illustrated with reference to FIG. 2.
  • FIG. 4 Each of the elements illustrated in FIG. 4 is well known to the person skilled in the art. job. These common elements are not described here.
  • register designates in each of the memories mentioned, both a memory area of low capacity (some binary data) than a large memory area capacity (allowing to store an entire program or an entire transaction data sequence).
  • the EXE interface is replaced by an MDB interface allowing a link with bus 304 to controller 300 and distribution part 302.
  • FIG. 5 schematically illustrates the controller 200 of the distributor 113 as illustrated with reference to FIG. 2.
  • FIG. 5 Each of the elements illustrated in FIG. 5 is well known to the person skilled in the art. job. These common elements are not described here.
  • the two EXE interfaces are replaced by an MDB interface allowing a connection with the bus 304 towards the coin mechanism 301 and the part distribution 302.
  • FIG. 6 schematically illustrates the supervisor 100 as illustrated in look at figure 1.
  • the supervisor 100 is of the personal microcomputer or PC type.
  • FIG. 6 Each of the elements illustrated in FIG. 6 is well known to the person skilled in the art. job. These common elements are not described here.
  • the value N for example equal to 64, represents the maximum number of distributors managed by the supervisor.
  • Register 615 contains the list of vending machines managed by the supervisor 100 and in particular of the identifiers of the distributors 111, 113, 115, 117, 121 and 123.
  • Each of the N selection lists 612 to 614 comprises either a list of selection associated with one of the distributors on list 615, i.e. a value indicating that no distributor is associated with this selection list.
  • processor 600 loads these algorithms as well as the data necessary for their operation and executes the instructions of these algorithms.
  • the operating program “ Prog ” of the supervisor 100 also makes it possible to update the various lists 622 to 627 and 612 to 617 which are stored respectively in the RAM 620 and on the hard disk 610.
  • the first element of the lists of distributors 615 and 625 and the selection lists 612 and 622 correspond to the distributor 111.
  • the list of selection 513 of the controller 200 of the distributor 111 is therefore obtained by download of the selection list 612 saved by the supervisor 100.
  • one or more of lists 612 to 617 can be stored on a remote machine (having, for example, a TCP / IP address) linked to the supervisor by any communication link (for example of the Ethernet type) and / or shared by several supervisors.
  • the corresponding lists in memory 620 are then downloaded from the lists 612 to 617 corresponding to power-up, periodically and / or on request or, more generally when necessary.
  • Figure 7 illustrates a communication protocol between the supervisor 100 and the distributor 111 and more precisely the controller 200, the coin mechanism 201 and the distribution part 202 of the distributor 111.
  • the supervisor Upon receipt of the report, during a step 716, the supervisor saves and processes the data from the report associated with the distributor 111 (identified by the TCP / IP address of the concentrator 110 and the channel number used which appear in the report message).
  • the supervisor 100 transmits an acknowledgment (or ACK) associated with the current transaction to the controller 200 which can then delete from its stores the data relating to the transaction report. If the report was not received correctly by supervisor 100, controller 200 is not receiving not this acknowledgment within a predetermined period and re-issues the report to the supervisor 100 until an acknowledgment is received.
  • an acknowledgment or ACK
  • Figure 8 illustrates a communication protocol between the supervisor 100 and a distributor similar to distributor 111 in which the coin mechanism 201 is replaced by a badge reader allowing identification of the holder of the badge and sales to an account debited by supervisor 100.
  • the supervisor 100 transmits to the controller 200 a list of selections without price, corresponding to the list stored in the register 622.
  • the exchanges between the supervisor 100 merges via the Ethernet link 101, the concentrator 110 and the link 112 according to a TCP / IP protocol.
  • the controller 200 memorizes or updates its own selection list in register 513.
  • a user inserts his badge in the distributor's badge reader.
  • the badge reader transmits to the processor 500 of the controller 200 an identifier of the badge introduced via the EXE link 205.
  • the processor 400 transmits the identifier from badge to supervisor 100.
  • the supervisor 100 checks the adequacy of the balance associated with the badge identifier.
  • the supervisor 100 transmits to the controller 200 a product delivery authorization with the amount of credit available.
  • the controller 200 transmits an amount of minimum credit to the distribution part 202 as well as to the display 203.
  • the distribution party may authorize the selection of a product, the display showing to the consumer the amount of the balance and possibly a balance indication sufficient or insufficient.
  • the distribution part transmits to the controller 200 the selection made by the consumer and authorizes or not the distribution.
  • steps 807 to 813 and 815 to 817 similar respectively to steps 707 to 713 and 715 to 717 are implemented.
  • step 817 if the badge is still present in the reader, step 803 is repeated.
  • the person skilled in the art can make any variant in the nature of the means of payment connected to the reader and which can be in particular of the coin-operated type, electronic payment terminal, electronic wallet, communication interface with radio telephones Mobile ....
  • the type of communication links inside of a vending machine or between the supervisor and the vending machine is not limited not respectively to EXE or MDP bus links, or to the protocol TCP / IP on serial or Ethernet link but extends to any type of link communication (for example, wireless, dedicated link, etc.).
  • the type of distributor and the nature of the products are arbitrary.
  • the products concerned are of all types that can be supplied to a consumer via an automatic distributor and could in particular be foodstuffs perishable food and / or drink, objects ...
  • the invention is not limited to the real-time ascent to a supervisor of accepted transaction information, but concerns also the reporting of information relating to transactions not having resulted and more generally in audit feedback via the same link or a link similar to the one used for feedback of accepted transactions.
  • the audits relate in particular to reports of breakdowns or failures of transactions, information relating to the contents of the distribution cabinet or coin operated ...
  • the invention is not limited to the cases of isolated networks of distributors automatic but also relates to catering systems including one or more several networks of automatic distributors preferentially connected but not limited, via the supervisor, to a collection system of catering including manual or automatic cash registers allowing the payment of catering products (corresponding, for example, to a meal) after a guest has served himself.
  • the badge used by the guest for the payment of a meal at a cash desk can be used also for direct payment to an ATM (as illustrated for example with regard to FIG. 8).
  • the invention is not limited to a purely implantation material but that it can also be implemented in the form of a sequence of instructions from a computer program or any form mixing a hardware part and software part.
  • the sequence of instructions corresponding may be stored in a removable storage means (such as for example a floppy disk, CD-ROM or DVD-ROM) or not, this means of storage being partially or fully readable by a computer or a microprocessor.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
EP03364014A 2002-07-12 2003-07-07 System zum Verteilen von Produkten, Verteilautomat und entsprechende Überwachungsvorrichtung Withdrawn EP1380996A1 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FR0208874 2002-07-12
FR0208874A FR2842333B1 (fr) 2002-07-12 2002-07-12 Systeme de distribution de produits, distributeur automatique et superviseur correspondant

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EP1380996A1 true EP1380996A1 (de) 2004-01-14

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FR (1) FR2842333B1 (de)

Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB1565552A (en) * 1976-09-24 1980-04-23 Brede F Systems for monitoring one or more commodity dispensers
EP0351335A1 (de) * 1988-07-13 1990-01-17 Societe D'etudes D'investissements Pour Les Affaires - Seia Autonomer Ausgeber von Verlagsprodukten
WO1991020046A1 (en) * 1990-06-15 1991-12-26 Inn-Room Systems, Inc. Interactive network for remotely controlled hotel vending systems
US5091713A (en) * 1990-05-10 1992-02-25 Universal Automated Systems, Inc. Inventory, cash, security, and maintenance control apparatus and method for a plurality of remote vending machines
US5445295A (en) * 1992-01-17 1995-08-29 Brown; Graham Automated vending machine system for recorded goods
WO1999048065A1 (en) * 1998-03-19 1999-09-23 Isochron Data Corporation Remote data acquisition and transmission system and method
EP0986033A2 (de) * 1998-09-10 2000-03-15 Mars Incorporated Konfigurierbares Prüfungsmodul für einen Verkaufsautomaten
WO2001045058A1 (en) * 1999-12-16 2001-06-21 The Coca-Cola Company Vending machine purchase via cellular telephone

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB1565552A (en) * 1976-09-24 1980-04-23 Brede F Systems for monitoring one or more commodity dispensers
EP0351335A1 (de) * 1988-07-13 1990-01-17 Societe D'etudes D'investissements Pour Les Affaires - Seia Autonomer Ausgeber von Verlagsprodukten
US5091713A (en) * 1990-05-10 1992-02-25 Universal Automated Systems, Inc. Inventory, cash, security, and maintenance control apparatus and method for a plurality of remote vending machines
WO1991020046A1 (en) * 1990-06-15 1991-12-26 Inn-Room Systems, Inc. Interactive network for remotely controlled hotel vending systems
US5445295A (en) * 1992-01-17 1995-08-29 Brown; Graham Automated vending machine system for recorded goods
WO1999048065A1 (en) * 1998-03-19 1999-09-23 Isochron Data Corporation Remote data acquisition and transmission system and method
EP0986033A2 (de) * 1998-09-10 2000-03-15 Mars Incorporated Konfigurierbares Prüfungsmodul für einen Verkaufsautomaten
WO2001045058A1 (en) * 1999-12-16 2001-06-21 The Coca-Cola Company Vending machine purchase via cellular telephone

Also Published As

Publication number Publication date
FR2842333B1 (fr) 2004-10-01
FR2842333A1 (fr) 2004-01-16

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