EP1530773A2 - Procede et systeme de transmission de donnees entre un systeme de casiers a colis postaux et au moins une unite centrale de traitement de donnees d'un systeme logistique - Google Patents

Procede et systeme de transmission de donnees entre un systeme de casiers a colis postaux et au moins une unite centrale de traitement de donnees d'un systeme logistique

Info

Publication number
EP1530773A2
EP1530773A2 EP03792134A EP03792134A EP1530773A2 EP 1530773 A2 EP1530773 A2 EP 1530773A2 EP 03792134 A EP03792134 A EP 03792134A EP 03792134 A EP03792134 A EP 03792134A EP 1530773 A2 EP1530773 A2 EP 1530773A2
Authority
EP
European Patent Office
Prior art keywords
processing unit
data processing
parcel
parcel compartment
request
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP03792134A
Other languages
German (de)
English (en)
Inventor
Boris Mayer
Johannes Schommers
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Deutsche Post AG
Original Assignee
Deutsche Post AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Deutsche Post AG filed Critical Deutsche Post AG
Publication of EP1530773A2 publication Critical patent/EP1530773A2/fr
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/00024—Physical or organizational aspects of franking systems
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/00024—Physical or organizational aspects of franking systems
    • G07B2017/0004—Determining the location of mailpieces outside apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00185—Details internally of apparatus in a franking system, e.g. franking machine at customer or apparatus at post office
    • G07B17/00193—Constructional details of apparatus in a franking system
    • G07B2017/00209—Mailbox, i.e. container for outgoing mail

Definitions

  • the invention relates to a method and a system for transmitting data between a parcel compartment system and at least one central data processing unit within a logistics system for operating one or more parcel compartment systems.
  • logistics systems are known for the distribution of goods.
  • the goods to be distributed can be a wide variety of goods, substances and objects.
  • Logistics systems are used to distribute the goods in question, for example, between warehouses, interim storage facilities, containers, vehicles, transmitters and receivers over various
  • the functions of logistics systems are expediently adapted to the requirements in such a way that the distribution of the goods can be optimized, for example with regard to transport routes, capacity utilization, storage times and data transmission.
  • the applicant uses in particular logistics systems for the distribution of letters and goods (parcels, parcels), transport containers, pallets and containers.
  • the relevant logistics systems are preferably used to distribute shipments between a sender and a recipient, with criteria such as speed, use of warehouses and vehicles and the transmission of shipment data are important.
  • a logistics system with various notification and communication channels is required.
  • Such parcel compartment systems or automatic machines are operated, for example, by a postal company for registered users, for whom parcels or other mail items are deposited in a compartment of the system by a deliverer. Both delivery and collection processes can be carried out not only by the mail order company that operates the logistics system, but also by other companies that have access to components of the logistics system, including the allocation of parcel compartments.
  • the user must be notified after a package has been deposited for him.
  • the logistics system must also be informed, for example, whether a user has picked up his parcel.
  • Information about the registration of new customers, customer data, collection deadlines and cash on delivery amounts must also be exchanged within the logistics system.
  • there must also be communication between the parcel compartment systems and other components of the logistics system. This includes, for example, communication with the data processing centers of the postal company that operates the parcel compartment systems.
  • Communication between one or more parcel compartment systems and at least one data processing center includes the transmission of information on specific events. These events include, for example, the depositing and picking up of different groups of people. It also includes the transmission of information that is necessary for the operation of the machines. This includes, for example, document status, user data, identification codes, specialist data and payment information.
  • a system for delivering and receiving fertilizers is known, which is particularly suitable for e-commerce.
  • the system comprises several automatic output machines (ADM), in which shipments are deposited and picked up.
  • ADM automatic output machines
  • the system also includes a LAMIS server computer program for handling operations of the system.
  • the object of the invention is to provide a method for data transmission between a parcel compartment system and at least one central data processing unit within a logistics system for operating one or more parcel compartment systems, which ensures effective communication between the components. It is also an object of the invention to provide a system for carrying out the method.
  • this object is achieved in that events on a parcel compartment system are evaluated by means of a communication device, whereupon the communication device transmits function calls associated with the events to the data processing unit, the data processing unit performing the corresponding functions and, if appropriate, sending data back to the communication device of the parcel compartment system.
  • the task is also solved by a system for carrying out the method.
  • 1 shows a schematic representation of the data transmission within a logistics system for operating parcel compartment systems
  • 2 shows the communication processes when a parcel is delivered by a deliverer without an associated payment transaction
  • Fig. 3 the communication processes when delivering one
  • Fig. 5 shows the communication processes when delivering a
  • Fig. 6 shows the communication processes when picking up a
  • Fig. 7 shows the communication processes in the unscheduled
  • FIG. 8 shows the communication processes when a return parcel is delivered by a deliverer.
  • 10 shows the communication processes when a parcel or parcel is picked up by a recipient without an associated payment process.
  • 11 shows the communication processes when a parcel is picked up by a recipient with the associated payment process;
  • Fig. 12 shows the communication flow when picking up a
  • the invention relates to the communication processes for the exchange of information between a parcel compartment system and at least one central data processing unit of a logistics provider.
  • Such parcel compartment systems or automatic machines are operated, for example, by a postal company for registered users, for whom parcels or other mail items are deposited in a compartment of the system by a deliverer. Both delivery and ' pick-up processes can be carried out not only by the mail-order company that operates the logistics system, but also by other partner companies that have access to parts of the logistics system, including the allocation of parcel compartments.
  • the central data processing unit is designated P24B in the figures of the figures, while the parcel compartment system is identified by M.
  • These parcel compartment systems of the system can be of various designs. They preferably have one or more areas for depositing mail items, the areas being able to be designed, for example, as individually lockable compartments or as paternoster-like compartments which can be positioned in front of at least one lockable opening by a transport mechanism.
  • the communication processes according to the invention basically look as follows: 1. Activities of deliverers, customers or a timer on the parcel compartment system represent events that trigger the transmission of function calls to the central data processing unit. A communication facility of the parcel compartment system evaluates the events and assigns the associated function calls to them.
  • a function call is, for example, in the form of an XML file that is transmitted via an http post request. However, other formats can also be used.
  • the function call consists of a function name and a parameter set.
  • the central data processing unit replies with an XML file.
  • This XML file contains the result of the function call.
  • the result of the function call is a status code that indicates the success / failure of the function execution. If the parcel compartment system expects data back, the data processing unit transmits the requested data (only if the function execution was successful).
  • the parcel compartment system stores the data that were sent back by the data processing unit.
  • a request can contain one or more function calls.
  • the table below shows an example of various user roles within a logistics system. Every user of a parcel compartment system can take on one of these roles. The role determines the access rights to the system (parcel compartment systems and central data processing unit).
  • the system according to the invention uses role identifiers (role IDs) when it provides user profiles to the parcel compartment system.
  • the term DPAG for Guatemala Post AG exemplifies a company that operates a logistics system with parcel compartment systems.
  • B2B describes a business-to-business business system in which companies have access to compartments of the system operator's parcel compartment systems.
  • the name Post24 is an example of a central data processing unit of the operating company.
  • FIG. 1 describes schematically the processes within a logistics system, which consists of one or more Parcel compartment systems 20 each with a communication device 21, at least the central data processing unit 30, different deliverers 10 and different users 40.
  • the users are preferably registered users of the system. Both the deliverer and the user have access to certain areas of the parcel compartment system by determining their authorization. These accesses represent, for example, events which the communication device 21 of the respective parcel compartment system evaluates.
  • the communication device assigns the associated function calls to the events and sends them to the central data processing unit 30. Additional data such as status codes and request IDs are expediently transmitted.
  • the central data processing unit 30 When the function call is received, the central data processing unit 30 sends an associated status code to the communication device 21 to confirm receipt. It also carries out the corresponding function and, if necessary, sends data back to the communication device. In some cases it is necessary to provide a registered user with information about the event at the parcel compartment system. If, for example, a package is deposited for it, the central data processing unit triggers a notification which, for example, contains the location of the parcel compartment system, access codes or other information.
  • the communication process shown in FIG. 2 describes with arrows the processes when delivering a package in one
  • Parcel compartment system 20 (M, machine) by a deliverer 10 (DA, delivery agent) without cash on delivery (COD), that is to say without a payment transaction in connection with the delivery.
  • the zen Central data processing unit 30 is denoted by P24B and the users / customers 40 are denoted by N.
  • the deliverer 10 logs on to the communication device 21 of the parcel compartment system 20 and in this case deposits a parcel from the system operator.
  • Data located on the packet is preferably read in here. This includes, for example, an identity code of the system operator assigned to the package, which is scanned. A customer ID can also be read.
  • This deposit event triggers mutual communication between the communication device of the parcel compartment system and the central data processing unit.
  • the communication device 21 evaluates the event and assigns it a function call.
  • the function call is transmitted to the central data processing unit, on the basis of which the latter performs the corresponding functions and, if appropriate, sends data back to the communication device.
  • the function calls can be transmitted individually or collectively. For example, the communication device transmits
  • Data such as the machine ID, the time of deposit, the package ID, the package type, an identity code, a customer ID, various modes, the compartment type and the sender.
  • a partner type can also be transmitted. This is useful if the parcel compartment system is used by several transport and delivery companies that have access to certain compartments of the parcel compartment systems.
  • the central data processing unit receives the data with the function call and sends the maximum, for example
  • the communication device of the parcel compartment system retrieves a profile from the central data processing unit, which then transmits a customer profile.
  • This profile preferably contains at least a customer ID, a release status, a PIN and the role of the customer. If more than one recipient is transmitted with this profile, the package can be picked up by all specified persons.
  • the parcel compartment system assigns the profile to the parcel ID and confirms that the central data processing unit has received the profile. If the request for the customer profile is unsuccessful, the communication device of the machine expediently tries a new request. Only if the transmission of the profile is successful does the communication device send a confirmation, on the basis of which the central data processing unit sends a notification to the user at the end of the communication about the depositing of a package.
  • the communication process shown in FIG. 3 describes the processes involved in delivering a package in a parcel compartment system by a deliverer with Cash on Delivery (COD), so that a payment process is required in connection with the delivery.
  • the processes basically correspond to the communication with a package without COD and are only supplemented by the element of the COD.
  • the package type changes from an Ident package to a COD package and the COD is read into the parcel compartment system and stored there.
  • the communication process shown in FIG. 4 describes the processes involved in delivering a parcel by a deliverer 10 without a COD, the parcel not having an identification code, so that only the customer's ID is scanned.
  • the processes basically correspond to the communication in the case of a packet according to FIG. 2. They are only supplemented by the fact that the packet type is referred to as a non-indented parcel.
  • the logistics system could be part of a postal company that uses an external transport and delivery company like Danzas. These packages may then also have no identity code, so that only the customer ID is scanned into the parcel compartment system.
  • the package type is also called NoindentParcel, while the processes basically correspond to the communication for a package.
  • the communication process shown in FIG. 6 describes the processes when a parcel is picked up by a deliverer
  • the storage period of the package has expired.
  • the deliverer 10 logs in and requests the next package with an expired storage period. If the communication device 21 detects a parcel with expired storage period in the parcel compartment system 20, it enables the deliverer
  • the communication device Open the relevant compartment and he takes out the package. All data relating to this package and the associated customers are deleted in the parcel compartment system.
  • the communication device sends a function call to the central data processing unit that a packet has been picked up.
  • the mode is set from 1 to 2 to indicate that an expired package has been picked up from the machine 20.
  • the communication process shown in FIG. 7 describes the processes involved in the unscheduled collection of a parcel by a deliverer 10. No storage period has expired, but other circumstances require the parcel to be removed. This can be the case, for example, if the parcel compartment system was unable to process the parcel or if repair, maintenance or cleaning measures are required.
  • the deliverer logs in, the parcel ID, the compartment number, the customer ID and / or the identity code of the parcel being read. He takes the package in question, all customer and package-related data are deleted and the communication device 21 sends a function call to the central data processing unit that a package has been picked up.
  • the mode is set to 3 to indicate that a parcel has been picked up from the machine unscheduled.
  • the communication process shown in FIG. 8 describes the processes when a return parcel is picked up by a deliverer 10.
  • the deliverer logs on and requests the next return package. If there is a return parcel in the parcel compartment system, it opens the corresponding compartment and removes the parcel. All data relating to this package and the associated customers are deleted from the machine.
  • the communication device 21 sends a function call to the central data processing unit that a return has been picked up.
  • the mode is set to 4 to indicate that a return parcel from the machine
  • the communication process shown in FIG. 9 describes the processes involved in the delivery of a B2B package (return) by a recipient 40 (B2B recipient, B2BR). This is the case, for example, if a recipient uses an external transport and delivery company that has access to a certain number of compartments of the machine. The recipient logs in with his customer ID and places the parcel in a compartment of the parcel compartment system. The communication device 21 transmits to the central data processing unit a function call with the machine ID, the compartment type, the package ID, the partner type, the package type, the customer ID, the mode and the time of delivery.
  • the package type is a Nonldent package if the package does not have an identification code of the system operator (e.g. postal company DP) and the mode is 2.
  • the communication process shown in FIG. 10 describes the processes when a system operator fetches a package through a receiver 40 (DPE).
  • DPE receiver 40
  • the system operator can be, for example, companies like Deutsche Post
  • the receiver 40 logs in with his customer ID and a pick-up PIN, whereupon the communication device 21 sends a function call to the central data processing unit to request a profile. In response, this transmits the release status, among other things. If the release status is positive and both the customer ID and PIN are valid, the corresponding compartment can be opened and the recipient can remove his parcel.
  • the machine 20 sends the central data processing unit with the associated data the information that a package has been picked up and all customer and package-related data are deleted in the machine. If either the release status negative or the customer ID and / or the PIN are incorrect, the recipient is advised to receive an error message and the compartment cannot be opened.
  • the communication process shown in FIG. 11 describes the processes when a system operator picks up a package from a recipient 40, a payment (COD) being associated with the pickup.
  • the compartment with the package to be picked up is only opened when the recipient's account is released and payment can be made.
  • the communication process shown in FIG. 12 describes the processes when a B2B packet is picked up by a recipient (B2BE). They essentially correspond to the processes when picking up a DP packet according to FIG. 10.
  • the communication process shown in FIG. 13 describes the processes when calling up personal data by the communication device 21 at the central data processing unit 30.
  • a prerequisite for such a call is that there is a package for the customer concerned in the parcel compartment system.
  • the communication device transmits a function call with AutomatenID and customer ID to the central data processing unit. This sends, for example, the customer's first name, last name, title and title to the parcel compartment system.
  • the communication process shown in FIG. 14 describes the processes when an account is blocked.
  • the account can be blocked by the communication device, for example, when unauthorized activities have taken place on the user interface of the parcel compartment system. For example, if an incorrect PIN is entered three times, like this As described in the figure, the customer and his account can be blocked.
  • the communication process shown in FIG. 15 describes the processes for time synchronization between the parcel compartment system and the central data processing unit.
  • the communication process shown in FIG. 16 describes the processes when checking the validity of a customer profile.
  • the communication facility of the parcel compartment system is updated with the latest data, e.g. informed of PIN changes or blocking / unblocking of customer accounts.
  • the communication process shown in FIG. 17 describes the processes when checking the validity of recipient information. Through the processes, the communication device of the parcel compartment system is informed, for example, that a customer has designated a replacement recipient for collection after the parcel has already been deposited.
  • the communication process shown in FIG. 18 describes the processes involved in downloading a customer profile and deliverer profile from the central data processing unit 30 to the communication device 21.
  • customer ID, release status, PIN and role can be loaded into the parcel compartment system, e.g. Delivery profiles.
  • the communication process shown in FIG. 19 describes the processes when querying the current specialist capacities for a logistics partner.
  • Such logistics partners have a certain number of compartments of a certain size in the parcel compartment systems.
  • this function call it becomes the Communication device 21 enables a list of the specialist capacities to be called up.
  • the communication process shown in FIG. 20 describes the processes involved in querying request intervals, the central data processing unit returning the following request intervals, for example, to a function call with AutomatenID of the communication device 21: time synchronization, personal details, customer profile, package profile, machine profile, division of subjects and request intervals.
  • the expiry of the respective time intervals also represents an event, which the communication device 21 of the parcel compartment system evaluates and on the basis of which it sends a corresponding function call to the central data processing unit.
  • a function call always includes a sending component and a receiving component.
  • the components can each be a communication device 21 of a parcel axle system 20 or a central data processing unit 30.
  • Several function calls with parameters will preferably be combined into one request. For secure communication handling, every request that is sent from a parcel compartment system or the central data processing unit should be confirmed. It has proven useful to do this in response to a function call Status code is sent, which represents either an error code or a code for the success of the call for each function call. If the function call requests the return of data, this can be transmitted together with the status code.
  • each request is assigned a unique request ID according to the invention. This identification is sent with the XML file, for example. The same identification must then be sent with the response XML file of the original recipient.
  • the request ID gives the sender and the recipient of a request different checking options. On the one hand, he can check whether the same function has been called several times. On the other hand, it is possible to assign a response to a function call.

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  • General Business, Economics & Management (AREA)
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Abstract

L'invention concerne un procédé et un système de transmission de données entre un système de casiers à colis postaux et au moins une unité centrale de traitement de données au sein d'un système logistique permettant le fonctionnement d'un ou de plusieurs systèmes de casiers à colis postaux. Cette invention se caractérise en ce que des événements sur un système de casiers à colis postaux (20) sont évalués au moyen d'un dispositif de communication (21) puis ce dispositif de communication (21) transmet à l'unité de traitement de données (30) des appels de fonctions associés à ces événements, laquelle unité de traitement de données (30) exécute les fonctions correspondantes et renvoie éventuellement des données au dispositif de communication (21) dudit système de casiers (20).
EP03792134A 2002-08-16 2003-08-07 Procede et systeme de transmission de donnees entre un systeme de casiers a colis postaux et au moins une unite centrale de traitement de donnees d'un systeme logistique Ceased EP1530773A2 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE10238344 2002-08-16
DE10238344A DE10238344A1 (de) 2002-08-16 2002-08-16 Verfahren und System zur Datenübermittlung zwischen einer Paketfachanlage und wenigstens einer zentralen Datenverarbeitungseinheit eines Logistiksystems
PCT/DE2003/002693 WO2004018116A2 (fr) 2002-08-16 2003-08-07 Procede et systeme de transmission de donnees entre un systeme de casiers a colis postaux et au moins une unite centrale de traitement de donnees d'un systeme logistique

Publications (1)

Publication Number Publication Date
EP1530773A2 true EP1530773A2 (fr) 2005-05-18

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ID=31197195

Family Applications (1)

Application Number Title Priority Date Filing Date
EP03792134A Ceased EP1530773A2 (fr) 2002-08-16 2003-08-07 Procede et systeme de transmission de donnees entre un systeme de casiers a colis postaux et au moins une unite centrale de traitement de donnees d'un systeme logistique

Country Status (9)

Country Link
US (1) US7151434B2 (fr)
EP (1) EP1530773A2 (fr)
JP (1) JP2006500645A (fr)
AU (1) AU2003266116B2 (fr)
CA (1) CA2495315C (fr)
DE (1) DE10238344A1 (fr)
IL (1) IL166912A (fr)
WO (1) WO2004018116A2 (fr)
ZA (1) ZA200501329B (fr)

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Also Published As

Publication number Publication date
JP2006500645A (ja) 2006-01-05
IL166912A (en) 2008-08-07
CA2495315A1 (fr) 2004-03-04
DE10238344A1 (de) 2004-03-04
US20050288977A1 (en) 2005-12-29
WO2004018116A3 (fr) 2004-06-03
AU2003266116B2 (en) 2009-04-23
US7151434B2 (en) 2006-12-19
ZA200501329B (en) 2007-01-31
AU2003266116A1 (en) 2004-03-11
WO2004018116A2 (fr) 2004-03-04
CA2495315C (fr) 2016-11-22

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