Classifications

• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
  • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
  • H04L51/06—Message adaptation to terminal or network requirements
  • H04L51/066—Format adaptation, e.g. format conversion or compression
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
  • H04L12/00—Data switching networks
  • H04L12/02—Details
  • H04L12/16—Arrangements for providing special services to substations
  • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
  • H04L12/1859—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast adapted to provide push services, e.g. data channels
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
  • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
  • H04L51/06—Message adaptation to terminal or network requirements
  • H04L51/063—Content adaptation, e.g. replacement of unsuitable content
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
  • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
  • H04L51/58—Message adaptation for wireless communication

Definitions

• the present invention relates to the field of message generation in telecommunications networks, which messages are generated by third parties, for example service providers and sent to users.
• each service provider has a message generation system comprising software modules of two types.
• a module of a first type determines the content of the message and the mode of messaging retained to convey the message to the user.
• Modules of a second type each dedicated to a messaging mode, then manage the transmission of messages over telecommunications networks, via the media respectively adapted for messaging modes, for users.
• SMS short message service
• MMS multimedia messaging service
• email or email service in which the message is sent via the Internet to the user's mailbox, or the instant messenger service, etc.
• the invention proposes a message generation module for a telecommunication system, comprising:
• Such a module is therefore particularly well suited to the generation of messages by a plurality of service providers and to a plurality of users, which are personalized both according to the sending service provider and the recipient user.
• the content of the message ie the meaning or the meaning of the content of the message to be brought to the attention of the user, is decided by the service provider and is designated by message generation module by the group identifier. Then an adaptation of the content of the message is carried out according to user-specific data, for example the language of expression of the content of the message and / or the messaging mode used. Only the message generation module accesses the user-specific data, which indicates specificities related to the messages to be sent to each of these users. This provision makes it possible on the one hand to preserve the confidentiality of this data, by not giving access to the service providers themselves and on the other hand to have a single base to keep up to date with the user data, for the plurality of service providers.
• a message group includes multiple message templates corresponding to the same translated content in respective different languages.
• the module is adapted to determine a language based on the identifier of the user indicated in the request.
• the message is generated according to the model in said language thus determined.
• the service provider does not have to define in which language the messages must be expressed to each of the users, who nevertheless receive messages according to their wishes, as specified in the user data accessible by the generation module. messages from the user ID.
• the message generation module is adapted to interface with a plurality of message delivery points capable of transmitting messages in accordance with respective messaging modes.
• the message generation module is adapted to determine, according to at least the identifier of the user indicated in the request, a format among a plurality of formats, each format being associated with one of said messaging modes.
• the generated message is a message to format thus determined and is transmitted to the routing point of messages suitable for transmission in accordance with the messaging mode associated with the determined format.
• the service provider merely indicates which is the group of message templates and the recipient user.
• the messaging mode that will ultimately be used to transmit the message is determined based on user data, for example preferences expressed by the user.
• the format is determined according to information relating to the user indicating a mode of mail currently preferred by the user.
• This information is for example of the type "presence notification" used in instant messaging services and which indicate the availability, the mood, the means of communication currently preferred by users.
• a message template of a group comprises at least one generic parameter.
• the module according to the invention is then adapted to, following the reception of a request from a service provider indicating in addition a value for this generic parameter, to generate a message in which the generic parameter has been replaced by the indicated value.
• the invention proposes a method of generating messages in a message generation module for a telecommunication system, comprising:
• the method comprises the following steps:
• the invention proposes a computer program that can be installed in a message generation module for a telecommunication system.
• the message generation module comprises:
• a message template group storage base at least one group being identified by a group identifier.
• the program according to the invention comprises instructions for implementing the steps of a method according to the second aspect of the invention during execution of the program by means of processing the message generation module.
• FIG. 1 shows a system embodying an embodiment of the invention
• FIG. 2 represents part of the contents of the storage base of the system represented in FIG. 1
• FIG. 1 shows a system 1 in one embodiment of the invention, which comprises an interface message generation module 2 input to a plurality of service providers and an output interface to a plurality of routing points messages.
• FIG. 1 shows two service providers 3, 4 and three routing points 6, 7, 8 are shown.
• the service provider 3 is the "Fournix" provider and the service provider 4 is the "Urmix" provider.
• Each message delivery point is an entry point of a separate messaging service, adapted to forward messages received by the routing points to users, indicated in headers of these messages.
• the routing point 6 is an SMSC, responsible for transmitting SMS-type messages to users connected to a mobile network 9 via their portable terminals (three of which are represented: 11, 12, 13).
• the mobile network 9 is of type GPRS ("General Packet Radio Service").
• the routing point 7 is an MMSC, responsible for transmitting MMS messages to users connected to the mobile network 9, which through their personal assistants or PDAs (three of which are represented: 14, 15, 16) .
• the routing point 8 is an electronic messaging device implementing the SMTP / POP protocols, able to transfer the emails messages to electronic mail servers, allowing the retrieval of messages by users connected to the Internet network 10, by the intermediate of their computers (three of which are represented: 18, 19, 20).
• routing points support a number of tasks, such as managing message queues, causing message storage when the recipient is absent, and so on.
• the message generation module 2 comprises a request processing block 21, a message management block 23, a block 26, a memory zone 25 for storing a history relating to the messages sent and a block of memorization of message templates 24.
• the request processing block 21 is connected to a set of databases BDD, storing data relating to the users U1, U2, U3, ... One, each identified by an identifier I D1M 1 IDU_2, IDU_3, ... IDU_n.
• the set of databases BDD stores in particular preferences indicated by the users, such as the preferred written communication language, the preferred messaging mode, the addresses of the users for the different modes of messaging, etc.
• the data stored in the base BDD indicate that his preferred communication language is English, and that his preferred mode of mail is email.
• his preferred communication language as stored in the database BDD is French
• his preferred mode of messaging is the SMS.
• the preferred communication language stored in the BDD database is French
• the preferred messaging mode is the preferred messaging mode indicated in the database storing the presence notifications of the instant messenger.
• Groups of messages are stored in the message template storage block 24.
• Each group of messages is identified by an IDG_x group ID.
• Each message group has one or more message templates.
• the group IDG_n comprises two message models: Mn (French), Mn (English).
• the "French” and “English” languages are subsequently represented by "FR" and "GB” respectively.
• the model Mn (FR) corresponds to the text "a new service is proposed by Fournix: connect on footx.com"
• the model Mn (GB) corresponds to the text "a new service is offered by Foumix: connect to the site tentx.com”.
• the two models Mn (GB) and Mn (FR) therefore correspond to the same content expressed in different languages.
• the IDG_p group has two message templates:
• the models Mp (FR) (X, Y) and Mp (GB) (X, Y) correspond to the same content expressed in different languages.
• X and Y are generic parameters, whose value is to be informed later.
• the IDG_k group has a message template: Mk (Z).
• the model Mk (Z) corresponds to the following content: "a reduction of Z is granted to you on your Fournix invoice”.
• Z is a generic parameter, the value of which is to be entered later.
• the administration block 26 allows operators to make additions, deletions, modifications relative to the message templates stored in the storage block 24.
• the service provider "Fournix" 3 sends a request R1 to the message generation module 2.
• the request R1 commands the sending of a message to the user U1. This message is intended to warn the user U1 of the opening of a new service proposed by Fournix.
• the request R1 contains in this example the identifier of the service provider 3 IDfournix, the identifier of the user U1 IDLM, the identifier of the messaging mode, in this case IDM_email identifying the email, retained by the provider and the user. ID of an IDG_n group.
• the request processing block 21 receives the request R1. It consults the memory block 24 of message templates and thus determines that you message template group IDG_n has two message templates depending on the language of expression of the content (French or English).
• the messaging mode is specified by the service provider 3 in the request R1, via the identifier IDM_email: it is about the electronic mail.
• the request processing block 21 sends to the set of databases BDD a request to know the preferred communication language of the identified user U1. by IDlM and the email address of this user.
• the database BDD sends a response to the request processing block 21, indicating that the preferred language of the user U1 identifier IDU_1 is English and indicating the email address of this user.
• the request processing block 21 then writes a request R1bis intended for the message management block 23, comprising the elements necessary to enable it to select a message template from the message templates of the group identified by IDG_n in the request R1 received by the message generation module 2, and to enable it to send in the specified messaging mode, a message corresponding to this message template selected to the user identified in the request R1.
• the request processing block 21 thus completes the request R1 as a function of data specific to the user so as to allow the selection of a message template and the generation of a message comprising as skeleton the message template selected in the document. desired format.
• the request R1bis comprises the following elements: the message template group identifier IDG_n, the identifier of the service provider
• the message management block 23 On receipt of this request R1bis, the message management block 23 selects in the group of message templates IDG_n of the storage block 24, the message template in English, Mn (GB). Then the message management block 23 makes a copy of the selected message model Mn (GB), informs the address of the recipient of the message with the email address of the user U1 and the address of the sender of the message with that of Fournix.
• the mode of messaging indicated in the request R1 bis being the email, the message handling block 23 makes the necessary adaptations on the message thus constituted, to make it conform to the format of the email messages. He thus obtains an M1 message, in a format adapted for electronic mail, whose content is "ready for delivery".
• the message management block 23 sends M1 to the SMTP / POP server 8, for the latter to e-mail it in the mailbox of the user LM, where this The latter will be able to consult it via his computer 17.
• the message management block 23 then updates the history 25 by indicating the sending of the message M1.
• the message management block when the message generation module 2 receives a message from one of the routing points, for example the server 8, the message management block
• the message generation module 2 performs session management on behalf of the service providers.
• Service Provider 4 Urmix, is a manager of access rights to users' personal data. It is thus frequently required to notify users of the access of third parties to data (for example to the credit of the current account, to postal or electronic coordinates) concerning these users.
• the service provider 4 sends a request R2 to the message generation module 2.
• the request R2 commands the sending of a message to the user U2.
• This message is intended to warn the U2 user that a third party, the online shopping service "ServAchat", has requested access to his personal data and indicating the credit of his current account.
• the request R2 contains the identifier of the service provider 4 IDurmix, the identifier of the user U2 IDU_2, the value "ServAchat” intended to fill in the parameter X, the value "debit of the current account” intended to fill in the parameter Y and the ID of an IDG_n message template group.
• the request processing block 21 receives the request R2, consults the message template storage block 24 and thus determines that the message template group IDG_n has two message templates.
• Each model corresponds to a language of expression of the same content among the French and English languages.
• each of these models is expressed according to two generic parameters X and Y.
• the request processing block 21 sends to the set of databases BDD a request to know the language of communication U2 user preferred identifier identified by IDU_2, U2's preferred messaging mode and that user's address for this preferred messaging mode.
• the database BDD sends a response to the request processing block 21, indicating that the preferred language of the U2 user identifier IDUJ2 is French, the preferred messaging mode is the SMS, identifier IDM_SMS and indicating him the mobile phone number of this user U2.
• the request processing block 21 then writes a request R2bis intended for the message management block 23, comprising the following elements: the message template group identifier IDG_p, the IDurmix service provider identifier, the identifier of the IDU-2 user and his mobile phone number, the chosen messaging mode: SMS, identified by IDM_SMS, the language of expression of the message content: French, the value "ServAchat" intended for the generic parameter X and the value "Current account credit" for the generic parameter Y.
• the message management block 23 Upon receipt of this request R2bis, the message management block 23 selects in the group of message templates IDG_p, the message template in French language, Mp (FR) (X, Y). It makes a copy of this selected message template, replaces the X and Y generic parameters with the values specified in the T2bis query, and thus obtains a message whose content is "the ServicePurchase service wanted to access your Credit account attribute: OKAY ? "
• the message handling block 23 fills the number of the recipient of the message with that of the user U2 indicated in the request R2bis and the number of the issuer of the message with the number of the service provider Urmix. It makes the necessary adaptations on the message thus formed so that it conforms to the format of the SMS messages, and obtains the message M2 thus ready to be transmitted.
• the chosen messaging mode being SMS messaging
• the message management block 23 sends the message M2 to the SMSC 6, so that it sends it on the mobile network 9 to the user U2, via his telephone. mobile 11.
• the message management block 23 then updates the history 25 by indicating the sending of the message M2. Subsequently a message M2 'from the SMSC 6, indicating that the message M2 has been sent to the user U2 is received by the message management block 23, which determines that the message M2' received follows the message M2 previously sent. The evidence that this shipment was These elements, together with the data for identifying the initial message M2, are then sent to the Urmix 4 service provider.
• the service provider 3 sends an R3 request to the message generation module 2, which commands the sending of a message to a user group comprising the users U1, U2 and
• This message is intended to warn users that a 15% discount is given on their bill.
• the request R3 contains the identifier of the service provider 3 IDfournix, the user identifier U1, U2 and U3 IDLM, IDU_2 and IDU_3, the value "15%" intended to fill in the parameter Z and the identifier of a group of message templates, IDG_k.
• the request processing block 21 receives the request R3, consults the block 24 for storing message templates and thus determines that the message template group IDG_k comprises a message template.
• the model is expressed according to a generic parameter Z.
• the request processing block 21 sends to the set of databases BDD a request to know the elements that are not specified in the request R3 and which are necessary for the generation and sending of messages, c that is, the preferred messaging mode of U1, U2, U3 and the addresses or numbers of the users U1, U2, U3 in their preferred messaging mode.
• the database BDD sends a response to the request processing block 21, indicating that the preferred messaging mode of U1 is the email and providing the email address of the user U2.
• the answer also specifies that U2's preferred messaging mode is the SMS and provides the mobile phone number of the user U2.
• the processing block 21 then requires from the set of databases BDD what is the mail mode currently indicated in the presence information for the user U3.
• the response from the BDD indicates that it is MMS messaging and provides it with the mobile phone number of the user U3.
• the request processing block 21 then writes three requests
• the request R3bisa also contains the identifier of the user U1 IDU-
• the request R3bisb furthermore contains the identifier of the user U2 IDU-
• the request R3bisc also contains the identifier of the user U3 IDU-3, his mobile number and the identifier of the chosen mail mode:! DM_MMS.
• the message management block 23 On receipt of each of these requests R3bisa, R3bisb and R3bisc, the message management block 23 selects in the group of message templates IDG_k. It makes a copy of this message template, replaces the generic parameter Z with the value of "15%" indicated in the requests R3bisa, R3bisb, R3bisc and thus obtains three respective messages M3a, M3b, M3c whose content is "a reduction 15% is granted to you on your Fournix invoice ", Then the message management block 23 fills the address of the recipient of the message M3a with the email address of the user U1 indicated in the request R3bisa, informs the number of the recipient of the message M3b with that of the user U2 indicated in the request R3bisb and finally informs the number of the recipient of the message M3a with that of the user U3 indicated in the request R3bisc. It also informs the "issuer" field of the messages with the corresponding coordinates of the service provider 3.
• the message management block 23 makes the necessary adaptations on the messages thus formed so that they conform to the format of the courier modes respectively retained, to obtain the messages M3a, M3b and M3c thus ready to be transmitted.
• the message management block 23 then sends the message M3a to the server 8, so that the latter transmits it on the Internet network 10 to the user LM, by the intermediate of his computer 17.
• the messaging mode chosen for the message M3b being SMS messaging
• the message management block 23 sends the message M3b to the SMSC 6, so that the latter transmits it on the mobile network 9 to the user U2, via from his mobile phone 11.
• the messaging mode selected for the message M3c being the MMS message the message management block 23 sends the message M3c to the MMSC 4, so that the latter transmits it on the mobile network 9 to the user U3, via 16.
• the message management block 23 then updates the history 25 by indicating the sending of messages M3a, M3b and M3c.
• each of M3a ⁇ M3b 'and M3c' messages from the server 8, SMSC 6 and MMSC 7, respectively indicating that messages M3a, M3b and M3c have been sent respectively to the user LM, to the user U2 and the user U3, the message management block 23 determines that each of these received messages follows one of the three messages M3a, M3b and M3c previously sent, Then elements indicating that the sending of the message M3a was performed are extracts from the message M3a 'by the message management block 23 and are sent, as well as the data making it possible to identify the initial message M3a, to the service provider 3.
• the adaptations necessary to make the copies of the models conform to a format associated with a mode of messaging relate for example to the type of coding (for example, for the SMS, each character must be coded on 7 bits whereas for the email and the SMS characters are interpreted), on the location of the "issuer" and "recipient” fields.
• the value of the variables in the examples described above is sent by the service provider in his request. In another embodiment, it could be identified by a value identifier by means of which the request processing block 24 could extract from the set of databases BDD the actual value corresponding to this value identifier.
• All the steps performed above by the message generation module 2 are, in one embodiment of the invention, implemented by the execution, on the message generation module processing means, of the message generation module. a computer program.
• the message generation module makes it possible centrally to create and send messages to users.
• the message template is a frame structuring the generated message.
• the sent messages are customized by the module according to the intended users. Indeed, the language of the message and / or the format are chosen from several languages or formats by the message generation module based on personal data relating to the user of the message. Access to this data is limited to the generation module.
• a service provider wishes to send messages of a new type, it is sufficient that he defines a group of message templates with a content possibly declined in several languages and / or with or without generic parameters.

Landscapes

• Engineering & Computer Science (AREA)
• Computer Networks & Wireless Communication (AREA)
• Signal Processing (AREA)
• Information Transfer Between Computers (AREA)

Applications Claiming Priority (2)

Publications (1)

Family

ID=37672236

Family Applications (1)

Country Status (3)

Families Citing this family (1)

Family Cites Families (3)

• 2006
  • 2006-04-12 FR FR0603244A patent/FR2900016A1/fr active Pending
• 2007
  • 2007-03-29 EP EP07731845A patent/EP2005646A1/de not_active Withdrawn
  • 2007-03-29 WO PCT/FR2007/051041 patent/WO2007116169A1/fr not_active Ceased

Non-Patent Citations (1)

Also Published As

Similar Documents

Legal Events