EP2006816A1 - Poste d'appel pour un dispositif d'assistance - Google Patents

Poste d'appel pour un dispositif d'assistance Download PDF

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Publication number
EP2006816A1
EP2006816A1 EP07011917A EP07011917A EP2006816A1 EP 2006816 A1 EP2006816 A1 EP 2006816A1 EP 07011917 A EP07011917 A EP 07011917A EP 07011917 A EP07011917 A EP 07011917A EP 2006816 A1 EP2006816 A1 EP 2006816A1
Authority
EP
European Patent Office
Prior art keywords
call
emergency call
emergency
terminal
room
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP07011917A
Other languages
German (de)
English (en)
Inventor
Helmut Kuntz
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens AG
Siemens Corp
Original Assignee
Siemens AG
Siemens Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens AG, Siemens Corp filed Critical Siemens AG
Priority to EP07011917A priority Critical patent/EP2006816A1/fr
Publication of EP2006816A1 publication Critical patent/EP2006816A1/fr
Withdrawn legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/016—Personal emergency signalling and security systems
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/001—Alarm cancelling procedures or alarm forwarding decisions, e.g. based on absence of alarm confirmation

Definitions

  • the invention relates to a call system with a call center, a switching system, an application server and a terminal, a use of such a call system or a method for displaying emergency calls.
  • the standard DIN VDE 0834 prescribes room signal lights in front of the door. These lights have in addition to the parallel call information and the task, if the call forwarding in case of failure via a call center is not possible to serve as an emergency display, for example, in front of a room.
  • VDI 6008 which allows the alternative use of paging systems according to the standard EN 50134 in retirement homes, is now communicated as a planning basis that in residential homes to protect the privacy of the residents no room signal lights are mounted in front of the doors. In this case, the privacy protection is given priority over an additional, technical security measure in the event of a disruption of a paging system.
  • the invention is therefore based on the object to increase the security of a call system while maintaining a desired protection on privacy of the residents.
  • the invention is based on the idea not to display emergency calls during trouble-free operation, in contrast, emergency calls that have not been acknowledged or can not be forwarded to display.
  • a call center has a switching system, such as a telecommunications system (PBX) and an application server, the application server is connected to the switching system data.
  • PBX telecommunications system
  • This call center can record an incoming emergency call and forward it to the call destination (eg another terminal).
  • the call system also has a terminal (eg telephone device), which is connected to trigger an emergency call via a communication connection to the switching system and monitored by the call center. For example, the monitoring of the terminal can be made possible by a periodic data exchange with the application server.
  • This call system still has an emergency call, which can be connected to the terminal data technology, as an indication of which is automatically activated as an emergency call when the triggered by the terminal emergency call is not forwarded or acknowledged because of a malfunction of the communication link. Due to the call system required privacy of the residents can be maintained, since the normal triggering of an emergency call no emergency message. In the event that an emergency call can not be reported to the call center, the emergency caller allows detection of the disturbed emergency call and a disruption of the nurse call system.
  • the emergency call indicator has an optical display (for example a lamp) and / or an acoustic display (for example a buzzer) for displaying a disturbed emergency call.
  • an optical signal and / or an acoustic signal can be generated in the event of a fault or the termination of an emergency call.
  • the terminal is usually arranged in a room.
  • the emergency call is, however, arranged outside the room and preferably on a door plate of the room.
  • the terminal and / or the emergency caller an uninterruptible power supply unit (UPS), such. a battery pack, to maintain the operation of the terminal and / or the emergency caller in case of power failure.
  • UPS uninterruptible power supply unit
  • the terminal and / or the emergency caller With sufficient UPS time, power failures of the call center and the switching system can be bridged.
  • the emergency caller is also provided to display another fault in the call system, such as UPS time of the terminal or the switch shortly before the end of the UPS period. This can be indicated, for example, by flashing the indicator light.
  • the paging system is connected to a public telephone network, e.g. PSTN (Public Switched Telephone Network).
  • PSTN Public Switched Telephone Network
  • This emergency call can be forwarded outside the scope of the call center to the police, a hospital or a mobile phone.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Security & Cryptography (AREA)
  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)
EP07011917A 2007-06-18 2007-06-18 Poste d'appel pour un dispositif d'assistance Withdrawn EP2006816A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP07011917A EP2006816A1 (fr) 2007-06-18 2007-06-18 Poste d'appel pour un dispositif d'assistance

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP07011917A EP2006816A1 (fr) 2007-06-18 2007-06-18 Poste d'appel pour un dispositif d'assistance

Publications (1)

Publication Number Publication Date
EP2006816A1 true EP2006816A1 (fr) 2008-12-24

Family

ID=38621242

Family Applications (1)

Application Number Title Priority Date Filing Date
EP07011917A Withdrawn EP2006816A1 (fr) 2007-06-18 2007-06-18 Poste d'appel pour un dispositif d'assistance

Country Status (1)

Country Link
EP (1) EP2006816A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP4390889A1 (fr) 2022-12-22 2024-06-26 Buildtelligent GmbH Système d'appel d'un dispositif d'assistance

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1400941A2 (fr) * 2002-09-12 2004-03-24 Siemens Aktiengesellschaft Installation d'appel sur un réseau numérique de communication

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1400941A2 (fr) * 2002-09-12 2004-03-24 Siemens Aktiengesellschaft Installation d'appel sur un réseau numérique de communication

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP4390889A1 (fr) 2022-12-22 2024-06-26 Buildtelligent GmbH Système d'appel d'un dispositif d'assistance
DE102022134514A1 (de) 2022-12-22 2024-06-27 Buildtelligent GmbH Rufanlage einer Betreuungseinrichtung

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