EP2033421A4 - Kommunikationshilfssystem und -verfahren - Google Patents

Kommunikationshilfssystem und -verfahren

Info

Publication number: EP2033421A4
Authority: EP; European Patent Office
Prior art keywords: communication assistance; assistance; communication
Prior art date: 2006-05-24
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Withdrawn

Application number

EP07809209A

Other languages

English (en)

French (fr)

Other versions

EP2033421A2 (de

Inventor

Faith Mcgary

Robert Pines

Christine Baumeister

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

Grape Technology Group Inc

Original Assignee

Grape Technology Group Inc

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

2006-05-24

Filing date

2007-05-24

Publication date

2012-12-05

2007-05-24 Application filed by Grape Technology Group Inc filed Critical Grape Technology Group Inc

2009-03-11 Publication of EP2033421A2 publication Critical patent/EP2033421A2/de

2012-12-05 Publication of EP2033421A4 publication Critical patent/EP2033421A4/de

Status Withdrawn legal-status Critical Current

Links

Classifications

- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
- H04M3/4933—Directory assistance systems with operator assistance

Landscapes

Engineering & Computer Science (AREA)
Signal Processing (AREA)
Mobile Radio Communication Systems (AREA)
Telephonic Communication Services (AREA)
Information Retrieval, Db Structures And Fs Structures Therefor (AREA)

EP07809209A 2006-05-24 2007-05-24 Kommunikationshilfssystem und -verfahren Withdrawn EP2033421A4 (de)

Applications Claiming Priority (2)

Application Number	Priority Date	Filing Date	Title
US80823606P	2006-05-24	2006-05-24
PCT/US2007/012598 WO2007139990A2 (en)	2006-05-24	2007-05-24	Communication assistance system and method

Publications (2)

Publication Number	Publication Date
EP2033421A2 EP2033421A2 (de)	2009-03-11
EP2033421A4 true EP2033421A4 (de)	2012-12-05

Family

ID=38779267

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
EP07809209A Withdrawn EP2033421A4 (de)	2006-05-24	2007-05-24	Kommunikationshilfssystem und -verfahren

Country Status (3)

Country	Link
EP (1)	EP2033421A4 (de)
CN (1)	CN101496385A (de)
WO (1)	WO2007139990A2 (de)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US8335307B2 (en)	2008-02-08	2012-12-18	Grape Technology Group, Inc.	System and method for improved directory assistance including re-dial feature

Citations (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US5850433A (en) *	1996-05-01	1998-12-15	Sprint Communication Co. L.P.	System and method for providing an on-line directory service
WO2003058926A1 (en) *	2002-01-02	2003-07-17	Grape Technology Group, Inc.	Communication assistance system and method
WO2004049130A2 (en) *	2002-11-25	2004-06-10	Telesector Resources Group, Inc.	Methods and systems for directory information lookup

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US6775371B2 (en) *	1997-03-13	2004-08-10	Metro One Telecommunications, Inc.	Technique for effectively providing concierge-like services in a directory assistance system
US6606744B1 (en) *	1999-11-22	2003-08-12	Accenture, Llp	Providing collaborative installation management in a network-based supply chain environment
EP1325611A4 (de) *	2000-09-15	2004-08-04	Grape Technology Group Inc	Verbessertes verzeichnisunterstützungssystem

2007
- 2007-05-24 EP EP07809209A patent/EP2033421A4/de not_active Withdrawn
- 2007-05-24 WO PCT/US2007/012598 patent/WO2007139990A2/en not_active Ceased
- 2007-05-24 CN CNA2007800279785A patent/CN101496385A/zh active Pending

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US5850433A (en) *	1996-05-01	1998-12-15	Sprint Communication Co. L.P.	System and method for providing an on-line directory service
WO2003058926A1 (en) *	2002-01-02	2003-07-17	Grape Technology Group, Inc.	Communication assistance system and method
WO2004049130A2 (en) *	2002-11-25	2004-06-10	Telesector Resources Group, Inc.	Methods and systems for directory information lookup

Also Published As

Publication number	Publication date
WO2007139990A2 (en)	2007-12-06
CN101496385A (zh)	2009-07-29
EP2033421A2 (de)	2009-03-11
WO2007139990A3 (en)	2008-07-31

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Legal Events

Date	Code	Title	Description
2009-02-06	PUAI	Public reference made under article 153(3) epc to a published international application that has entered the european phase	Free format text: ORIGINAL CODE: 0009012
2009-03-11	17P	Request for examination filed	Effective date: 20081218
2009-03-11	AK	Designated contracting states	Kind code of ref document: A2 Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC MT NL PL PT RO SE SI SK TR
2009-03-11	AX	Request for extension of the european patent	Extension state: AL BA HR MK RS
2009-09-02	DAX	Request for extension of the european patent (deleted)
2012-12-05	A4	Supplementary search report drawn up and despatched	Effective date: 20121102
2012-12-05	RIC1	Information provided on ipc code assigned before grant	Ipc: H04M 1/56 20060101AFI20121026BHEP Ipc: H04M 3/493 20060101ALI20121026BHEP
2012-12-19	17Q	First examination report despatched	Effective date: 20121114
2016-09-09	STAA	Information on the status of an ep patent application or granted ep patent	Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN
2016-10-12	18D	Application deemed to be withdrawn	Effective date: 20160513