FI20002067L - Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa sekä vastaava menetelmä - Google Patents

Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa sekä vastaava menetelmä Download PDF

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Publication number
FI20002067L
FI20002067L FI20002067A FI20002067A FI20002067L FI 20002067 L FI20002067 L FI 20002067L FI 20002067 A FI20002067 A FI 20002067A FI 20002067 A FI20002067 A FI 20002067A FI 20002067 L FI20002067 L FI 20002067L
Authority
FI
Finland
Prior art keywords
customer service
corresponding method
collecting feedback
feedback
collecting
Prior art date
Application number
FI20002067A
Other languages
English (en)
Swedish (sv)
Other versions
FI20002067A0 (fi
FI20002067A7 (fi
Inventor
Antti Heinaenen
Pentti Heinaenen
Original Assignee
Feelback Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Feelback Oy filed Critical Feelback Oy
Priority to FI20002067A priority Critical patent/FI20002067L/fi
Publication of FI20002067A0 publication Critical patent/FI20002067A0/fi
Priority to PCT/FI2001/000809 priority patent/WO2002025511A1/en
Priority to AU2001289964A priority patent/AU2001289964A1/en
Publication of FI20002067A7 publication Critical patent/FI20002067A7/fi
Publication of FI20002067L publication Critical patent/FI20002067L/fi
Priority to FI20030011U priority patent/FI5725U1/fi

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Landscapes

  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Selective Calling Equipment (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
FI20002067A 2000-09-20 2000-09-20 Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa sekä vastaava menetelmä FI20002067L (fi)

Priority Applications (4)

Application Number Priority Date Filing Date Title
FI20002067A FI20002067L (fi) 2000-09-20 2000-09-20 Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa sekä vastaava menetelmä
PCT/FI2001/000809 WO2002025511A1 (en) 2000-09-20 2001-09-19 System and a corresponding method for gathering feedback particularly in customer service
AU2001289964A AU2001289964A1 (en) 2000-09-20 2001-09-19 System and a corresponding method for gathering feedback particularly in customer service
FI20030011U FI5725U1 (fi) 2000-09-20 2003-01-13 Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
FI20002067A FI20002067L (fi) 2000-09-20 2000-09-20 Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa sekä vastaava menetelmä

Publications (3)

Publication Number Publication Date
FI20002067A0 FI20002067A0 (fi) 2000-09-20
FI20002067A7 FI20002067A7 (fi) 2002-03-21
FI20002067L true FI20002067L (fi) 2002-03-21

Family

ID=8559116

Family Applications (1)

Application Number Title Priority Date Filing Date
FI20002067A FI20002067L (fi) 2000-09-20 2000-09-20 Järjestelmä palautteen keräämiseksi erityisesti asiakaspalvelussa sekä vastaava menetelmä

Country Status (3)

Country Link
AU (1) AU2001289964A1 (fi)
FI (1) FI20002067L (fi)
WO (1) WO2002025511A1 (fi)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7996252B2 (en) * 2006-03-02 2011-08-09 Global Customer Satisfaction System, Llc Global customer satisfaction system
BG110331A (en) 2009-02-20 2010-08-31 Симеон КОСТОВ METHOD AND DEVICE FOR REGISTRATION AND DETERMINATION OF CLIENTS 'EQUIVALENCE
FI20096093A7 (fi) * 2009-10-22 2011-04-23 Happyornot Oy Tyytyväisyysilmaisin
US10586257B2 (en) 2016-06-07 2020-03-10 At&T Mobility Ii Llc Facilitation of real-time interactive feedback
US11842372B2 (en) 2019-08-19 2023-12-12 Medallia, Inc. Systems and methods for real-time processing of audio feedback

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4345315A (en) * 1979-01-19 1982-08-17 Msi Data Corporation Customer satisfaction terminal
US5038367A (en) * 1989-12-29 1991-08-06 William Casey Opinion sampling device
AU2097099A (en) * 1997-12-31 1999-07-19 Kenneth J. Todd Dynamically configurable electronic comment card
IL133945A0 (en) * 1998-05-13 2001-04-30 Customer Cast Inc Customer survey system and method

Also Published As

Publication number Publication date
FI20002067A0 (fi) 2000-09-20
AU2001289964A1 (en) 2002-04-02
FI20002067A7 (fi) 2002-03-21
WO2002025511A1 (en) 2002-03-28

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