JP2017194869A - Deposit / withdrawal machine and automatic scrutiny management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To achieve continuation of automatic inspection processing on a teller machine, regardless of a state of a counter terminal machine side.SOLUTION: A teller machine 100 comprises: a communication device 107 for executing communication with a counter terminal machine 200; and a calculation device 104 for, when a monitoring result of the counter terminal machine 200 indicates a prescribed failure occurrence, in a period since start of automatic inspection processing according to an instruction from the counter terminal machine 200, until completion of the automatic inspection processing, storing a result of the automatic inspection processing which is executed and continued after occurrence of failure on the counter terminal machine 200 in a storage device 101, and notifying the counter terminal machine 200 of a result, according to restoration or reboot of the counter terminal machine 200.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a deposit / withdrawal machine and an automatic scrutiny management method, and specifically relates to a technique that enables automatic scrutiny processing at a deposit / withdrawal machine to be continued regardless of the situation on the window terminal side.

  Deposit / withdrawal machines are often placed at sites that handle cash frequently, such as at financial institutions and large retail stores. A financial institution or the like employs a configuration in which a teller terminal operated by a teller is connected to the above-described deposit / withdrawal machine.

  The teller operates the counter terminal and executes a transaction while dealing with the customer. When this transaction involves cash, the teller gives the cash processing instruction according to the transaction contents from the window terminal to the depositing / dispensing machine, while putting the cash deposited from the customer into the depositing / dispensing machine. The depositing / dispensing machine counts the cash and transports and stores it in an internal cassette or the like, and discharges change or the like as necessary.

  As described above, since the depositing / dispensing machine temporarily stores and stores the cash in the cassette or stacker inside the depositing / dispensing machine, it is necessary to give due consideration to its operation and management.

  Conventional techniques related to such a background include, for example, a banknote cassette that is mounted in a slot and stores banknotes according to denominations, a determination unit that draws out the banknotes from the banknote cassette and determines the denomination, and the determination unit And a storage unit for storing the denomination of the banknote determined by the denomination change detection unit, provided in the banknote cassette and opened when the banknote is loaded into the banknote cassette. A device that detects whether or not the banknote cassette door is opened and determines that the denomination of the banknote is unclear when the banknote cassette door is opened and detected by the denomination change detection unit (Patent Document 1) Have been proposed).

  In addition, a housing door having a lock mechanism provided in the apparatus, a plurality of denomination cassettes for storing banknotes in denominations, and detachable with respect to the apparatus, A collectable cassette for performing replenishment and collection, and a collectable cassette for stacking bills to be loaded into the denomination cassette, an upper and lower guide for holding the banknotes on the stage, and a denomination cassette In a banknote depositing and dispensing machine including a partition plate for stacking banknotes collected from, the housing door of the automatic transaction apparatus includes a sensor for detecting opening and closing, and when the sensor detects that the door is opened, After all the banknotes on the stage are fed out, the banknotes on the partition plate are transferred to the stage, and the transferred banknotes are pressed by an upper surface guide ( Patent reference 2), and the like have also been proposed.

Japanese Patent Laying-Open No. 2015-60290 JP 2002-150363 A

  The above-described deposit / withdrawal machine is controlled in conjunction with the power source and operating state of the window terminal. Accordingly, when the window terminal is stopped or turned off due to a failure, power failure, careless operation, etc., the depositing / dispensing machine also stops operating or is turned off.

  At this timing, if the automatic scrutiny process is being executed on the depositing / dispensing machine side, the automatic scrutiny process is also stopped. For this reason, it is necessary to re-execute the automatic scrutiny processing that has progressed halfway from the beginning in accordance with the restart of the window terminal.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a technique that enables automatic scrutiny processing at a deposit / withdrawal machine to be continued regardless of the situation on the window terminal side.

  The deposit / withdrawal machine of the present invention that solves the above problems is a communication device that performs communication with a window terminal, and the completion of the automatic scrutiny process after the start of an automatic scrutiny process according to an instruction from the window terminal machine If the result of the monitoring at the window terminal indicates that a certain malfunction has occurred, the result of the automatic scrutiny process that has been executed after the malfunction at the window terminal is stored in the storage device. And an arithmetic unit for notifying the window terminal of the result in response to the recovery or restart of the window terminal.

  Further, the automatic scrutiny management method of the present invention is such that the depositing / withdrawing machine equipped with the communication device for performing communication with the window terminal starts the automatic scrutiny process after starting the automatic scrutiny process according to the instruction from the window terminal. If the result of monitoring at the window terminal indicates that a certain problem has occurred before the completion of the scrutiny process, the result of the automatic scrutiny process that has continued to be executed after the problem has occurred at the window terminal is stored. It is stored in the apparatus, and the result is notified to the window terminal in response to the restoration or restart of the window terminal.

  According to the present invention, the automatic scrutiny process at the deposit / withdrawal machine can be continued regardless of the situation on the window terminal side.

It is a network block diagram containing the deposit or withdrawal machine of this embodiment. It is a figure which shows the hardware structural example of the deposit or withdrawal machine in this embodiment. It is a figure which shows the data structural example of the log table of this embodiment. It is a figure which shows the example of a flow of the automatic inspection management method in this embodiment.

--- Network configuration ---

  Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a network configuration diagram including a depositing / dispensing machine 100 according to the present embodiment. The depositing / dispensing machine 100 shown in FIG. 1 is a depositing / dispensing machine that allows the automatic scrutiny process in the depositing / dispensing machine 100 to be continued regardless of the situation on the window terminal 200 side.

In this embodiment, it is assumed that such a depositing / dispensing machine 100 is installed in a sales office of a financial institution. The depositing / dispensing machine 100 is shared by two tellers. That is, the two window terminals 200 are connected to be communicable via the network 10. Of course, the location of the depositing / dispensing machine 100 and the network configuration thereof are not limited to these forms.
--- Hardware configuration ---

FIG. 2 is a diagram illustrating a hardware configuration example of the depositing / dispensing machine 100 according to the present embodiment. In order to implement an information processing function, the deposit / withdrawal machine 100 includes a storage device 101 configured with an appropriate nonvolatile storage element such as an SSD (Solid State Drive) or a hard disk drive, and a memory configured with a volatile storage element such as a RAM. 103, a program 102 held in the storage device 101 is read out and executed in the memory 103 to perform overall control of the device itself and perform various determinations, computations, and control processing, and a computing device 104 such as a CPU, and key inputs from a user And the like, an output device 106 such as a display that displays processing data, and a communication device 107 that is connected to the network 10 and performs communication processing with each window terminal 200.

  The storage device 101 stores at least a log table 125 in addition to the program 102 for implementing functions necessary for the depositing / dispensing machine 100 of the present embodiment. However, the specific data structure of the log table 125 will be described later.

  The depositing / dispensing machine 100 naturally includes various configurations for depositing / withdrawing cash in addition to the above-described configurations 101 to 107 for the information processing function.

That is, the depositing / dispensing machine 100 discriminates and counts the cash inserted by the teller, conveys and stores the cash into the cassette 115, the stacker 116, etc. according to the type, and changes the cash according to the transaction instruction from the window terminal 200. A cash transport mechanism 117 is provided for counting and taking out the required amount of cash from the stacker 116 and discharging it. In addition, among the cash that is handled in this way, the cash transport mechanism 117 discharges it to the reject box 118 if the contamination or the like exceeding the standard is specified at the time of discrimination or counting.
--- Data structure example ---

  Next, a table used by the depositing / dispensing machine 100 according to the present embodiment will be described. FIG. 3 shows an example of the log table 125 in the present embodiment.

The log table 125 is a table for accumulating a history of cash deposit / withdrawal processing by the deposit / withdrawal machine 100. The data structure is an aggregate of records in which data such as the type and amount of the cash deposit / withdrawal process is associated with the execution date / time of the cash deposit / withdrawal process as a key.
--- Flow example ---

  Hereinafter, the actual procedure of the automatic scrutiny management method in the present embodiment will be described with reference to the drawings. Various operations corresponding to the automatic scrutiny management method described below are realized by a program that is read and executed by the depositing / dispensing machine 100 in a memory or the like. And this program is comprised from the code | cord | chord for performing the various operation | movement demonstrated below.

  FIG. 4 is a diagram showing an example of a flow of the automatic scrutiny management method in the present embodiment. Here, it is assumed that a financial institution teller operates his / her window terminal 200 and inputs an instruction for starting an automatic scrutiny process to the depositing / dispensing machine 100.

  The depositing / dispensing machine 100 starts monitoring the operation status of the window terminal 200 in response to the instruction to start the automatic scrutiny process (s100). As an example of this monitoring method, a method in which the depositing / dispensing machine 100 periodically transmits an appropriate response request such as ping to the window terminal 200 via the network 10 can be assumed.

  When the response value for the response request is obtained from the window terminal 200, that is, it can be determined that the window terminal 200 is operating and there is no problem with the communication status of the network 10. On the other hand, if the answer value for the above response request is not obtained from the window terminal 200, that is, the window terminal 200 is either suspended (including a power-off state) or a failure has occurred in the network 10. It can be judged that this is the situation.

Next, the depositing / dispensing machine 100 refers to the log table 125 and refers to the depositing / dispensing machine 1 at the present time.
The theoretical value of the amount of cash that should be held at 00 is calculated (s101). This calculation corresponds to a process of subtracting the sum of the amounts of money of the type “withdrawal” from the sum of the amounts of money of the type “payment” among the records in the log table 125. That is, a subtraction result between the total amount of cash inserted by the teller and the total amount of cash discharged by the depositing / dispensing device 100 is obtained.

  Subsequently, the depositing / dispensing machine 100 counts, that is, calculates, the cash actually stored in the cassette 115 and the stacker 116 (s102). Here, the cassette 115 and the stacker 116 to be evaluated are a banknote stacker, a coin stacker, a banknote cassette, and a coin cassette. For specific processing of the automatic calculation in the cassette 115 and the stacker 116, existing techniques may be adopted as appropriate.

  On the other hand, the teller who ordered such an automatic scrutiny process accesses the reject box 118 of the depositing / dispensing machine 100 and manually calculates the cash stored in the reject box 118. Further, the calculation result is input to the window terminal 200. The window terminal 200 holds this input value in the storage device as a result of the calculation for the reject box 118.

  When there is no problem in the monitoring result of the window terminal 200 so far (s103: y), the depositing / dispensing machine 100 displays the theoretical value obtained in s101 and the result of the evaluation obtained in s102 at the window terminal. (S104), and the process ends.

  In this case, the counter terminal 200 completes the scrutiny process based on the above theoretical value obtained from the depositing / dispensing machine 100 and the result of the assessment and the assessment result regarding the reject box 118 input by the teller. Specifically, a process of verifying whether the total amount of the amount indicated by the assessment result of the cassette 115 and the stacker 116 and the amount indicated by the assessment result regarding the reject box 118 matches the above theoretical value is performed. Become.

  On the other hand, when there is a problem with the monitoring result of the window terminal 200 so far (s103: n), the depositing / dispensing machine 100 obtains the theoretical value obtained in s101 and the result of the evaluation obtained in s102. Once stored in the storage device 101 (s105).

  Subsequently, the depositing / dispensing machine 100 periodically transmits an appropriate response request such as ping to the window terminal 200 in the same manner as s100 described above to monitor the operation status (s106).

  Thereafter, when a response value for the response request is obtained from the window terminal 200, that is, the window terminal 200 is restored or restarted, and it is determined that there is no problem in the communication status of the network 10 (s107). : Y), the depositing / dispensing machine 100 transmits the theoretical value obtained in s101 once stored in the storage device 101 and the result of the assessment obtained in s102 to the window terminal 200 ( s108), the process is terminated.

  Although the best mode for carrying out the present invention has been specifically described above, the present invention is not limited to this, and various modifications can be made without departing from the scope of the invention.

  According to this embodiment, the automatic scrutiny process at the deposit / withdrawal machine can be continued regardless of the situation on the terminal side.

At least the following will be clarified by the description of the present specification. That is, in the depositing / dispensing machine according to the present embodiment, the arithmetic device monitors the communication status of the communication device with the window terminal, and when the communication status is a monitoring result indicating that communication is not possible, the window terminal It may be determined that a failure has occurred in the machine.

  According to this, even if the counter terminal is turned off or the network goes down, the automatic scrutiny process that has been executed by the depositing / dispensing machine is continued, and the processing result is It is held on the deposit / withdrawal machine side. In addition, this processing result is transmitted when the window terminal is restarted, etc., so that flexible operation is possible. As a result, the automatic scrutiny process at the deposit / withdrawal machine can be continued regardless of the situation on the counter terminal side.

  Further, in the automatic scrutiny management method of the present embodiment, when the deposit / withdrawal machine monitors the communication status with the window terminal by the communication device, and the communication status becomes a monitoring result indicating that communication is not possible, It may be determined that a problem occurs in the window terminal.

DESCRIPTION OF SYMBOLS 10 Network 100 Deposit / withdrawal machine 101 Storage apparatus 102 Program 103 Memory 104 Arithmetic apparatus 105 Input apparatus 106 Output apparatus 107 Communication apparatus 115 Cassette 116 Stacker 117 Cash transport mechanism 118 Reject box 125 Log table 200 Window terminal

Claims (4)

A communication device that performs communication with the window terminal;
If the monitoring result of the window terminal indicates the occurrence of a predetermined defect between the start of the automatic scrutiny process according to the instruction from the window terminal and the completion of the automatic scrutiny process, An arithmetic unit that stores in the storage device the result of the automatic scrutiny process that has continued to be executed after the occurrence of a malfunction at the window terminal, and notifies the window terminal of the result in response to the recovery or restart of the window terminal; ,
A depositing and dispensing machine characterized by comprising: The arithmetic unit is
When the communication status of the communication device is monitored with the window terminal, and the communication status is a monitoring result indicating that communication is not possible, it is determined that a malfunction has occurred in the window terminal.
The depositing / withdrawing machine according to claim 1. A deposit / withdrawal machine equipped with a communication device that performs communication with the counter terminal
If the monitoring result of the window terminal indicates the occurrence of a predetermined defect between the start of the automatic scrutiny process according to the instruction from the window terminal and the completion of the automatic scrutiny process, Store the result of the automatic scrutiny process that has been executed even after the occurrence of a malfunction at the window terminal in the storage device, and notify the window terminal of the result in response to the recovery or restart of the window terminal.
An automatic scrutiny management method characterized by that. The deposit / withdrawal machine is
Monitoring the communication status of the communication device with the window terminal, and if the communication status is a monitoring result indicating that communication is not possible, determine that a failure has occurred in the window terminal;
The automatic scrutiny management method according to claim 3.

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