JP2022012146A - Visitor management system and visitor management method - Google Patents

Abstract

[Problem] To provide a visitor management system and visitor management method that is easy to use for both event organizers and visitors, that can properly manage the acceptable number of visitors in a venue, respond to infectious disease outbreaks, and properly manage visitor behavior histories. [Solution] In the visitor management system, an administrator terminal 1 and a visitor management server 2 used by the organizer of an exhibition or the like, an admission ticket form 3 with a unique admission identification code pre-affixed, an admission reception terminal 4 and an admission ticket issuing device 5 located at the entrance to the venue, a number of drop-in reception terminals 6 each located in booths and other areas inside the venue, and an exit reception terminal 7 located at the exit of the venue are connected and function, and have six functions: invitation notification, entrance reception, drop-in reception, exit reception, control of the number of visitors, and drop-in extraction. [Selected Figure] Figure 1

Description

The present invention relates to a visitor management system for exhibitions and the like and a method thereof.

Various systems and methods for effectively and efficiently managing visitors to exhibitions have been proposed.
For example, the invention of Patent Document 1 is a visitor management system for easily and accurately grasping the visit status of visitors to each exhibition booth in an exhibition hall provided with a plurality of exhibition booths. The specific content is that in order to identify the visitor, a postcard containing a part of the admission ticket with an identification code such as a barcode is mailed to the visitor in advance, and the visitor possesses the postcard. Present it to the reception. After that, visitors wearing the separated admission ticket will enter the exhibition hall. Then, by managing the position data of the code reading means arranged in each exhibition booth and the identification code of the admission ticket read by the code reading means, the behavior history of the visitor is managed.
In addition, the invention of Patent Document 2 is for grasping the trends of visitors in real time, providing information useful for smooth operation of events, seminars, conferences, etc. on the day, and obtaining statistical information useful for subsequent marketing activities. Visitor management method, etc. That is, by sending the identification code to the portable wireless terminal owned by the visitor in advance and having the identification code reader in the venue read the identification code displayed on the portable wireless terminal, the visitor is identified and the trend is detected. It is something that you try to manage. Then, under predetermined conditions based on specific information and trend information, information such as the event of the day is transmitted to the mobile wireless terminal of the visitor, and the event execution side is provided with statistical information useful for marketing activities at a later date. be.

Japanese Unexamined Patent Publication No. 2001-243516 Japanese Unexamined Patent Publication No. 2004-118712

In the invention of Patent Document 1, the postcards sent in advance are separated at the reception desk, and the visitor stores the separated admission ticket in a holder or the like to enter and stops at each booth or the like in the venue. .. Regarding the management of the behavior history in the venue, one of the visitor management methods that has become widespread in recent years, including technical features based on the combination of the identification code of the admission ticket and the position data of the code reading means. It can be thought of as one.
On the other hand, in the invention of Patent Document 2, since the admission ticket image including the identification code is transmitted by e-mail to the portable wireless terminal possessed by the visitor, the conventional admission ticket becomes unnecessary, as in Patent Document 1. It contains elements that are different from the prior art. However, while the use of mobile wireless terminals as a substitute for admission tickets is now becoming widespread as one of the relatively generalized methods, such methods that regularly use mobile wireless terminals are being used. It is also possible that the majority of visitors do not necessarily want it.
Therefore, it is desired for both the event executor side and the visitor side to develop a visitor management system and method that are easier to use, useful, and safer than the conventional techniques including the above-mentioned inventions.
Furthermore, in response to the recent outbreak and spread of the new coronavirus infection, it is hoped that so-called new lifestyles will spread and become established, and the visitor management system for exhibitions, etc. will also face these new issues. Adaptation is an urgent issue, and immediate response and improvement are desired.
Therefore, in the conventional visitor management, in response to new issues that did not necessarily feel urgent or necessary, real-time appropriate management of the allowable number of residents according to the social situation and the number of people accommodated at the venue, and In preparation for unexpected situations such as admission and stop-by of infectious disease patients, it is possible to properly manage the behavior history of visitors, and to realize a more convenient, useful and safe visitor management system and its method. This is a problem to be solved by the present invention.

The basic configuration of the present invention is an administrator terminal used by an administrator who hosts an exhibition or the like, a visitor management server that functions in cooperation with the administrator terminal, and an admission identification code unique to each admission ticket such as a barcode. A pre-attached admission ticket form, an admission reception terminal placed at the entrance of the venue, an admission ticket issuing device that functions in cooperation with it, and multiple stop-by reception terminals placed in areas such as booths inside the venue. It is an exit reception terminal located at the exit of the venue. That is, it is a visitor management system for exhibitions, etc., in which these seven types of information devices are connected by a communication network and functions, and a visitor management method using the same, and the following six basic functions or information. Has a processing process.
The first is that the administrator terminal of the visitor management system is sent from the exhibitor terminal by an exhibitor such as an exhibition booth, or a visitor who is an invited guest (hereinafter referred to as "invited person"). .) Receives the invitee information including the name and e-mail address of the invitee sent from the visitor terminal by itself, and sends this to the visitor management server. Next, on the visitor management server, the invitee such as the QR code (registered trademark) is specified in the invitee information input from the administrator terminal or received from the administrator terminal by the organizer of the exhibition or the like. Invitation identification code for identification, that is, an identification code that is unique ID information for each individual is added and registered as invitee identification information, and invitee list information is generated from each invitee identification information. Further, the administrator terminal is an invitation notification function that sends an invitation identification code as a two-dimensional code by e-mail to the e-mail address of the invitee based on the invitee list information.
In other words, the organizers and exhibitors of exhibitions, etc., want to invite customers, etc., that is, invited persons, from information terminals such as their own personal computers via communication networks such as the Internet, and their names and electronic devices. In addition to the e-mail address, the invitee information compiled by adding attribute information such as address and affiliation is registered in the visitor management server. In addition to the invitations by the executors, those who wish to visit the exhibition on their own will have their own name from an information terminal such as their own personal computer or smartphone according to the application screen set by the organizer. By entering information such as, you can register your own invitee information on the visitor management server. Then, when the preset application deadline is reached, the visitor management server and the administrator terminal issue an admission ticket to both the invited guest registered by the executor and the invited guest registered by applying for themselves. You will be sending an email containing the invitation identification code for.
The second is that when the invitee visits the venue, the admission reception terminal has an invitation identification code, which is mainly a two-dimensional code included in the e-mail sent from the administrator terminal, and an admission ticket form prepared in advance at the venue reception. The entrance identification code, which is mainly a one-dimensional code, is read, and the entrance information in which these two types of identification codes are associated is generated and transmitted to the administrator terminal. At this time, information such as the creation date and time of the information is added to the admission information at the admission reception terminal or the administrator terminal, and this is the same in the case of the stop-by information and the exit information described later. The administrator terminal analyzes the admission information received from the admission reception terminal and sends the admission identification code, the invitation identification code, and related information such as the date and time to the visitor management server. The visitor management server adds the entrance identification code, etc. received from the administrator terminal to the invitee identification information and registers it as the attendee identification information, and further, the attendee list information as a list from each of the attendee identification information. To generate. On the other hand, the administrator terminal transmits all or part of the attendee identification information corresponding to the entrance identification code to the admission reception terminal, and the admission reception terminal receives the admission from the administrator terminal to the admission ticket issuing device. Instruct to output all or part of the person identification information on the admission ticket form. Then, in order to manage the behavior history of the invited guests who actually visited the venue as needed, the admission ticket issuing device has already registered the information such as the name required for the visitors. An admission ticket will be issued to the visitors. This series of mechanisms is the admission reception function.
That is, the invited person comes to the exhibition hall with a mobile information terminal containing an e-mail containing an invitation identification code or a printed matter of the e-mail. The invitee can read the invitation identification code in the e-mail from the admission reception terminal located at the entrance reception of the exhibition hall, and from the admission ticket issuing device that cooperates with the admission reception terminal, the name of the attendee and An admission ticket will be issued that clearly indicates the affiliation. At this time, the admission ticket form is pre-attached with a one-time admission identification code that is disposable only once. By this admission reception, the invited person who actually came to the venue will be treated as a visitor to the exhibition etc., and the invitee will also be treated as an admission ticket with a unique admission identification code for the subsequent action history. Based on the attendee list information that is different from the list information, appropriate information management will be performed for each event such as the exhibition. The event mentioned here does not mean an individual event such as a presentation or a seminar held in an exhibition, etc., but the entire exhibition, etc. is considered as one event and used. ..
The third function is that when visitors drop in to areas such as exhibition booths and seminar venues, the stop-by reception terminals located in each of those areas read the admission identification code of the admission ticket. Then, the stop-by information associated with the stop-by identification code and the entrance identification code unique to each stop-by reception terminal is transmitted to the administrator terminal. The administrator terminal analyzes the stop-by information received from the stop-by reception terminal and sends the entrance identification code and the stop-by identification code to the visitor management server. Is a stop-by reception function that adds the above to the visitor identification information and registers it as the stop-by identification information, and generates the stop-by list information from each stop-by identification information.
In other words, visitors visit each booth in the exhibition hall by storing the admission ticket issued at the reception in a holder, etc., and participate in seminars, etc., but at the entrance of each booth or seminar venue. Then, by holding the admission ticket over the stop-by reception terminal and reading the admission identification code, it is possible to enter or participate in the booth or seminar venue. In addition, the visitor information including the entrance identification code, the stop-by identification code, and various information such as when the visitor stopped at the exhibition booth or the like is accumulated and managed by the visitor management server as an action history in the venue of the visitor.
Fourth, when a visitor leaves the venue, the exit reception terminal reads the entrance identification code of the admission ticket and sends the exit information associated with this to the exit identification code unique to the exit reception terminal to the administrator terminal. .. The administrator terminal analyzes the exit information received from the exit reception terminal and sends the entrance identification code, the exit identification code, etc. to the visitor management server, and the visitor management server receives the exit identification code, etc. from the administrator terminal. Is an exit reception function that adds the above to the attendee identification information and registers it as the exit person identification information, and generates the exit person list information that collects each exit person identification information.
When a visitor leaves the exhibition hall, the admission ticket is collected by inserting a used admission ticket into the exit reception terminal at the exit of the venue, and the admission identification code is automatically read. It is useful to have a method in which the attendees' exit is immediately notified to the visitor management server at the same time as the exit is possible.
The fifth function is that the visitor management server associates the visitor list information, stop-by list information, and exit list information based on the continuous and timely reception of entrance information, stop-by information, and exit information. In addition to generating action history list information, it constantly counts and manages entry information and exit information at the present time, and constantly monitors and monitors the number of residents in the venue. Then, when the number of residents exceeds the first threshold set in advance based on the number of allowable residents, the administrator terminal is notified of the issuance of the admission restriction warning, and the number of allowable residents is further increased. When the second threshold value set in advance as a basis is reached, the administrator terminal is notified of the issuance of an admission stop warning, and the number of residents is controlled to stop the admission reception function by the admission reception terminal and the admission ticket issuing device. It is a function. When the number of people leaving the venue increases and the number of residents decreases, the entrance suspension warning is canceled and the entrance reception function is resumed. Further, when the value falls below the first threshold value, the cancellation of the admission restriction warning is notified.
More specifically, since the status of visitors and exits is reported to the visitor management server from each reception terminal at any time, the number of visitors in the exhibition hall is updated and managed in real time. Then, in the visitor management server, it is possible to set a numerical value as a reference for issuing an alarm or the like in several stages such as a first threshold value and a second threshold value, based on the allowable number of residents in the exhibition hall. In addition, regarding the setting of the allowable number of residents, an automatic setting function that calculates back from the occupied area and venue area allocated to each visitor so that the visitors can secure an appropriate interpersonal distance with each other. It is also possible to install. Under social conditions where the outbreak and spread of infectious diseases are feared, the number of residents who are constantly monitored and monitored is 80% of the allowable number of residents (the first threshold), which is set lower than usual in advance. When the example) is reached, the organizer's administrator terminal is notified in advance of the admission restriction warning, and when it reaches 95% of the allowable number of residents (example of the second threshold value), the admission is suspended. Along with the notification of the alarm, it will function to automatically stop the admission reception function.
Sixth, the visitor management server can enter any of the invitee's name, e-mail address, and invitation identification code, which are part of the invitee identification information, as a search symbol from the administrator terminal. A contact that searches the stop-by list information based on the entrance identification code associated with those search symbols, extracts all the stop-by identification information including the same stop-by identification code, and generates the contact list information. Person extraction function. At this time, it is also possible to narrow down the contact list information by using information such as the date and time as a preliminary search symbol.
For example, when it is discovered that an infected person will drop in at an exhibition booth at a later date, by extracting the visitors who may have been present at the same booth at the same time on the same day, the infected person and other visitors can enter. It is possible to quickly check the contact history with a person and utilize it for measures to prevent the spread of infection.
Further, regarding the visitor management method using the visitor management system according to the present invention, there are six basic processes by accumulating information processing as described above, that is, an invitation notification process, an admission reception process, a stop-by reception process, and an exit. It is a visitor management method for exhibitions, etc. by the reception process, the number of residents control process, and the contact extraction process.
These fifth and sixth functions and processes are also one of the feature points of the visitor management system and the visitor management method according to the present invention as functions that can contribute to the prevention of the spread of infectious diseases and the like.

Since the invitation identification code is sent to the invitee by e-mail, unlike the invention described in Patent Document 1, the procedure for mailing the admission ticket can be omitted. In addition, in the exhibition hall, the admission ticket issued at the entrance reception is used to accept the visit to the exhibition booth and the like at the time of exit. Therefore, unlike the invention described in Patent Document 2, the portable radio as an identification means is used. It is not necessary to have a terminal on hand, and it will be possible to adopt an admission management method using an admission ticket that has been widely used and is familiar to us.
Here, regarding the management of the behavior history after admission, the exhibition is based on the admission ticket, which is separated from the invitee list information as the customer database at any time and temporarily and has a unique admission identification code. Information will be managed for each event such as a meeting. Invitation list information, which is a customer database that should be strictly managed over a long period of time, and behavior history list information, which is a visitor database for each event, are managed separately to ensure information security safety. The benefit of improving sexuality can also be expected.
Reading the invitation identification code and the entrance identification code and linking the information on the admission reception terminal are done immediately on the spot, so there is no waiting time, and it is possible to prevent the occurrence of stagnation by visitors waiting for admission. Is. In addition, the reception procedure for each of the entrance reception, stop-by reception, and exit reception is very simple and can be easily carried out by the visitors themselves, so it is necessary to have a staff member at the entrance reception. There is no sex, and unmanned reception work is also possible.
This means reducing congestion and reducing opportunities for interpersonal contact at the reception desk, which can greatly contribute to the prevention of the spread of infectious diseases in addition to the efficiency of work.
In the resident number control function provided in the present invention, the allowable number of resident who can actually secure the interpersonal distance, that is, the so-called social distance (social distance), which should be secured in order to prevent the spread of infectious diseases, is always maintained. By preventing overcrowding, it has the effect of contributing to the prevention of the spread of infectious diseases, and also leads to the prevention of fall accidents due to congestion and the maintenance of comfort in the venue. In addition, depending on the contact extraction function, it is possible to contribute to measures to prevent the spread of infection after the fact by extracting contacts quickly and accurately when the visit of the infected person is found at a later date.

It is a schematic diagram which shows the structure of a visitor management system. It is a figure which shows the form example of the admission ticket form. It is a schematic diagram which shows the invitation notification function. It is a schematic diagram which shows the admission reception function. It is a schematic diagram which shows the drop-in reception function. It is a schematic diagram which shows the exit reception function. It is a schematic diagram which shows the resident number control function. It is a schematic diagram which shows the invitee list information and the action history list information.

Hereinafter, an example of the embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic diagram showing a basic configuration of a visitor management system for an exhibition or the like according to the present invention.
First, the administrator terminal 1 having information processing and communication functions and the visitor management server 2 responsible for information processing, storage and storage in cooperation with the administrator terminal 1 are the heart of this visitor management system. It becomes.
In addition, the admission ticket form 3 that is used each time and is not expected to be reused is predetermined in advance with an identification code used in one time, that is, an admission identification code unique to each admission ticket. In the actual operation of this system, the quantity is prepared in advance so that there is no shortage in consideration of the number of invited guests who are invited guests such as exhibitions. As the entrance identification code, a bar code or the like, which is a one-dimensional code, is mainly assumed from the viewpoint of simplicity and the amount of information, but a two-dimensional code such as a QR code (registered trademark) can also be used.

Then, an information device having an information communication function and a code reading function reads the entrance identification code of the admission ticket sheet 3, so that the area such as the entrance / booth of the exhibition hall, that is, the exhibition booth or the seminar hall in the hall. It is placed in each area such as the exit. These three types of devices are collectively called reception terminals, and they are as follows.
The reception terminal usually arranged at the entrance reception provided at the entrance of the venue is called the entrance reception terminal 4. In addition, for admission reception, in cooperation with this admission reception terminal 4, an admission that outputs predetermined information related to the invited person to the admission ticket form 3 based on an invitation identification code different from the admission identification code of the admission ticket form 3. The ticket issuing device 5 is arranged.
The reception terminal arranged at the reception of the booth or the like inside the venue is called a stop-by reception terminal 6, and usually one machine is arranged for each exhibition booth or seminar venue. However, considering the scale of the venue, it is expected that the number of reception terminals will be increased.
Further, the reception terminal arranged at the exit reception at the venue exit is referred to as the exit reception terminal 7.
It should be noted that these three types of reception terminals can continuously communicate with the administrator terminal 1 and the visitor management server 2 through the communication network 8.

Here, the admission reception terminal 4 and the admission ticket issuing device 5 at the entrance are separate devices in FIG. 1 and the following description, but they are not necessarily limited to such different devices in advance. These may be one unit integrated. In addition, including the explanations so far and the following, the admission ticket issuing device 5 is issued with the attribute information such as the name and affiliation of the attendee described, and the attendee carries this and other admissions. Those used for performing various reception operations in a situation where the person is identified are referred to as an admission ticket, which is clearly distinguished from the still bearer admission ticket form 3.
In addition, information terminals such as computers and smartphones that are connected to the visitor management system according to the present invention via a communication network 8 such as the Internet and used by booth exhibitors, seminar organizers, etc. will be exhibited. Similarly, an information terminal such as a personal computer or a smartphone connected via a communication network 8 and used by a visitor to the exhibition hall is referred to as a visitor terminal 9.

Next, regarding the visitor management system whose overall outline has been explained so far, the specific contents and functions of the individual components will be explained.
The administrator terminal 1 is not necessarily a dedicated product, and can be used by incorporating predetermined application software into an information terminal such as a personal computer that is generally used. Such an information terminal generally has an information communication function, but via various communication networks 8 including wired and wireless, an entrance reception terminal 4, a stop-by reception terminal 6, an exit reception terminal 7, and an exhibitor terminal. 9. It is possible to send and receive information as needed with an external terminal such as a visitor terminal 10 or an external device. The administrator terminal 1 is not limited to one, and may be used in plurality. In addition to desktop-type terminals that are permanently installed and used in predetermined locations such as in the offices of visitor management service providers, applications can be embedded in general-purpose information terminals such as laptop computers and tablet terminals. It is also envisioned to select portable equipment that can be brought into the exhibition hall for use.

The visitor management server 2 is a database server, and in cooperation with the administrator terminal 1, receives information on invited persons and visitors at any time and continuously, stores and stores the information, and variously according to predetermined conditions. It is possible to perform information processing. It is conceivable that this is a cloud server that is located in a business establishment, a data center, or the like far away from the exhibition hall and is operated and managed remotely, as in the case of the administrator terminal 1. The procedure for processing main information and the like in the visitor management system according to the present invention will be described separately later.

An example of the form of the admission ticket form 3 is as shown in FIG. Here, a barcode is attached to the upper right of the admission ticket form 3 as an example of the admission identification code. This admission identification code is the only code unique to the admission ticket, and the same code does not exist and is not expected to be reused at other exhibitions or the like. Therefore, it is assumed that this admission ticket, including the admission identification code, will be used only for one event from the time the invitee enters the exhibition hall to the time the invitee leaves the exhibition hall. In the example of FIG. 2, a barcode, which is a one-dimensional code, is selected as the admission identification code from the viewpoint of simplicity and the amount of information, but in general, such an admission ticket has various other information. A code for providing, for example, a two-dimensional code such as a QR code (registered trademark) is also relatively often attached, and a barcode is selected so that it can be clearly visually distinguished from these other codes. Is what you are doing.

The entrance reception terminal 4 is arranged at the entrance of the exhibition hall and is often managed and operated by the organizer of the exhibition. The same applies to other reception terminals, but a combination of a personal computer on which a predetermined application is installed and a hand scanner connected to the personal computer is a relatively easy and inexpensive configuration method. However, it can also function by incorporating an application into a tablet terminal that has a code reading function with a built-in camera, and on the contrary, it is a special reception terminal with special specifications that has been narrowed down by specifying the function for this system. It doesn't matter.

The admission ticket issuing device 5 is used after being prepared in advance, such as being loaded with a large number of admission ticket forms 3. It is assumed that this is a multifunction printer or the like that is connected to the entrance reception terminal 4 and functions.
The invitation identification code in the e-mail stored in the visitor terminal 10 brought by the invitee, for example, a two-dimensional code such as a QR code (registered trademark), and the entrance identification code of the admission ticket form 3, for example, FIG. By having the entrance reception terminal 4 at the entrance read such a bar code, the invitation identification code and the entrance identification code are linked, and as entrance information to which various information such as the date and time is added, the administrator terminal 1 And by being transmitted to the visitor management server 2, the invitee information of the invited guests who actually visited is immediately returned to the admission reception terminal 4, and in the admission ticket issuing device 5 that cooperates with the admission reception terminal 4. An admission ticket is issued in which attribute information such as the name of the visitor and the place of employment is output on the admission ticket form 3.

The stop-by reception terminal 6 of each exhibition booth, seminar venue, etc. is often managed and operated by each booth exhibitor, seminar organizer, etc. during the exhibition or the like. Further, a unique stop identification code is assigned to each device, and each stop reception terminal 6 can be distinguished from each other and specified.
Then, the stop-by information in which the entrance identification code and the stop-by identification code are linked is transmitted to the administrator terminal 1 via the communication network 8. At this time, information such as the creation date and time of the stop-by information, that is, the date and time when the visitor stopped by the exhibition booth or the like is also added to the stop-by information on the stop-by reception terminal 6 or the administrator terminal 1.

The exit reception terminal 7 has an exit identification code unique to each device. It is often placed at the exit of the exhibition hall and managed and operated by the organizer in the same way as the entrance reception terminal 4. The number of entrance reception terminals 4 and exit reception terminals 7 is not necessarily limited to one each because the number of entrance reception terminals 4 and exit reception terminals 7 is arranged so that entrance / exit will not be delayed in consideration of the scale of the venue and the number of visitors. It's not a thing.

These stop-by reception terminals 6 and exit reception terminals 7 have a communication function and an identification code reading function, similar to the entrance reception terminal 4. A reading unit for reading a bar code or a two-dimensional code is provided, and this is a hand scanner or the like shown in FIG. 1 or the like. In addition to the case where the organizer of the exhibition assists the reception processing and reading work of the entrance identification code etc. by the visitors using this hand scanner, a self-supporting scanner is provided as a reading unit at each reception, and the visitors It is also possible to use a method in which the user presents an identification code such as a barcode to read the code. Then, the information including the read identification code such as the entrance identification code can be immediately transmitted to the external device such as the administrator terminal 1.

Next, the operation and functions of the visitor management system will be described in sequence.
FIG. 3 shows the operation of registering the invited person in the visitor management system and notifying the invitation.
The administrator who is the organizer of the exhibition etc. is from the administrator terminal 1 which is his own computer etc., and the exhibitor etc. of the exhibition booth is from the exhibitor terminal 9 which is his own computer etc. Through this, we have listed information indicating the names and attributes of invited people who are customers who want to be invited to exhibitions, such as affiliations, departments, job titles, addresses, telephone numbers, e-mail addresses, etc. of their workplaces. The invitee information is registered in the visitor management server 2. In addition to cases where exhibitors at the exhibition booth directly register the invitee information, submit the invitee information compiled into electronic data of a predetermined standard such as CSV format to the organizer of the exhibition. It is also possible to request registration work and indirectly participate in the registration work.
In addition to the registration of invitee information by the executors of these exhibitions, those who wish to enter the exhibition at their own will are the visitors' terminals, which are information terminals such as their own personal computers and smartphones. From 10, the organizer can register this in the visitor management server 2 by inputting his / her own invitee information according to the application format set on the web page.

In the visitor management server 2, the invitation identification code unique to each individual is individually added to each registered invitee information, and the invitee can be identified and identified. , Register the invitee identification information. Then, the invitee list information as a data list that collectively summarizes the invitee identification information of those invitees is generated. This is a group of information that can be a trade secret, and proper information management is required.
When the deadline set in advance on the system has passed, the invited guest registered by the executor and the invited guest who applied for admission by themselves from the visitor management server 2 via the administrator terminal 1 and via the communication network 8 Based on the invitee list information, an e-mail containing an invitation identification code for issuing an admission ticket will be sent to both parties at the reception desk on the day of the event. As the invitation identification code, a two-dimensional code such as a QR code (registered trademark) is mainly assumed, but a bar code or the like, which is a one-dimensional code, can also be used.
The function that supports the above operations is the invitation notification function in the visitor management system.

FIG. 4 shows the operation until the invited person actually visits the venue and receives an admission ticket as a visitor.
The invited guest, who is an invited guest, brings the visitor terminal 10 containing the e-mail containing the invitation identification code to the venue, or prints out the invitation identification code and brings it to the exhibition hall.
The invited invitee has the entrance reception terminal 4 arranged at the entrance reception at the entrance of the exhibition hall read the invitation identification code, and at the same time, the entrance identification code attached in advance on the admission ticket form 3 is also followed. By reading, the two different identification codes are related to each other. In addition, from the admission ticket issuing device 5 linked with the admission reception terminal 4, the admission ticket with the name, affiliation, etc. of the invited person written on the admission ticket form 3 is completed by the admission procedure. It will be issued immediately to the invited guests who have become.
It should be noted that the reading of the two types of identification codes, the invitation identification code and the entrance identification code, does not matter after that, so that the usability of the entrance reception terminal 4 is further improved and the entrance procedure is simplified. It will be efficient. In addition, as described above, in addition to the case where the admission reception staff assists in reading the code with a hand scanner, the admission reception terminal 4 is used as a self-supporting device, and the invitee is allowed to read the invitation identification code by himself / herself. At that time, the admission reception terminal 4 and the admission ticket issuing device 5 cooperate to automatically read the admission identification code of the admission ticket paper 3 loaded in the admission ticket issuing device 5, and at the same time, the admission ticket paper 3 It is possible to output the invitee information to, and a more effective and efficient visitor management system is realized.

At this time, when a large number of invited guests continue to enter, the information of the two identification codes read and related by the admission reception terminal 4 is used as admission information with various information such as the date and time added to the communication network. It is transmitted to the visitor management server 2 at any time and immediately through the administrator terminal 1 via 8. Then, it is associated with the invitee identification information that has been previously registered and managed, and is separately registered and managed as the visitor identification information. That is, the visitor identification information is the information of the invited person, which is associated with the entrance identification code and can individually identify and identify the visitor. Then, in the invitee list information which is the invitee list, as an attendee list for making it possible to grasp the admission and the action history after that for those who actually visited and entered the event such as the exhibition. Visitor list information will be created.
In addition, all or part of the information about the visitors extracted from the attendee list information associated with the admission identification code is output to the admission ticket form 3 by the admission ticket issuing device 5, and the attendees and their events are output. A unique admission ticket will be issued.
The function that supports the above operations is the admission reception function in the visitor management system.
As another variation of this admission reception function, a visitor management system that does not require an admission ticket form 3 that is preliminarily created in a predetermined format and has an admission identification code can be considered. In this case, a unique admission identification code is assigned to the plain paper or the like loaded in the admission ticket issuing device 5, and the admission ticket is output together with the name and affiliation of the attendee. It is conceivable to issue it.

FIG. 5 shows the operation under the condition that the visitors visit the exhibition booth and the seminar venue in the venue.
Visitors can visit each booth in the exhibition hall or participate in seminars, etc. according to their own interests by storing the issued admission ticket in a card holder and hanging it around their neck. By holding the admission ticket over the stop-by reception terminal 6 at the entrance of the booth or seminar venue and reading the admission identification code, it is possible to enter the exhibition booth or seminar venue.
Each stop-by reception terminal 6 is given a unique stop-by identification code, and is used as stop-by information in which the read entrance identification code and the stop-by identification code are associated with each other, and is transmitted to the administrator terminal 1. Then, the entrance identification code and the stop-by identification code obtained by the analysis of the stop-by information, and various information such as the date and time added in the stop-by reception terminal 6 or the administrator terminal 1 are registered in the visitor management server 2. A stop-by identification code is added to the visitor identification information, and it is registered and managed as stop-by identification information that makes it possible to specify the stop-by status of individual visitors such as booths.
The stop-by information is continuously transmitted from the plurality of stop-off reception terminals 6 in sequence, and the number of stop-by identification information is increased in a superimposed manner. Furthermore, the visitor list information that aggregates the action history in the venue such as the visit status of all the visitors is generated.
The function that supports the above operations is the stop-by reception function in the visitor management system.

FIG. 6 shows an operation when a visitor leaves the venue.
When a visitor leaves the exhibition hall, the entrance identification code of the admission ticket is read by the exit reception terminal 7 at the exit of the hall. The entrance reception terminal 4 and the exit reception terminal 7 can be used as one unit terminal arranged at the entrance / exit, and all reception terminals of the entrance reception terminal 4, the stop-by reception terminal 6, and the exit reception terminal 7 are the same. The admission ticket may be automatically read by designing and manufacturing the specifications and inserting the admission ticket into the reception terminal. Further, the exit reception terminal 7 may collect the admission ticket and automatically read the admission identification code by inserting the admission ticket.
Exit information associated with the entrance identification code read by the exit reception terminal 7 and the exit identification code added by the exit reception terminal 7 is transmitted to the administrator terminal 1.
The administrator terminal 1 analyzes the exit information transmitted from the exit reception terminal 7, and registers the entrance identification code, the exit identification code, and the like in the visitor management server 2.
The visitor management server 2 adds an exit identification code or the like to the attendee identification information, registers it as the exit identification information, and generates the exit list information that aggregates them.
The function that supports the above operations is the exit reception function in the visitor management system.

Next, there is a function that can contribute to preventive measures against the spread of infectious diseases, etc., which consists of two functions, a resident number control function and a contact extraction function. Has been done.
In the visitor number control function, the visitor management server 2 associates the visitor list information, the stop-by list information, and the exit list information accumulated in a superimposed manner, and the action history list information as shown in the lower part of FIG. Is generated, and based on the entrance information and exit information that are a part of it, the number of residents in the venue is constantly counted and managed for monitoring and monitoring. When the number of residents exceeds the preset first threshold value, the administrator terminal 1 is notified of the issuance of an admission restriction warning, and when the value becomes the same as the preset second threshold value, management is performed. The person terminal 1 is notified of the issuance of the admission stop warning, and the admission reception function by the admission reception terminal 4 and the admission ticket issuing device 5 is stopped. If the number of people leaving the venue increases and the number of residents decreases after the entrance reception function is stopped, the cancellation of the entrance stop warning will be notified, the entrance reception function will be restarted, and the number of residents will reach the first threshold. If the number falls below the limit, the administrator terminal 1 is notified of the cancellation of the previously issued admission restriction warning.

The first and second thresholds are variable and are set high based on the normal number of people in the venue when no infectious disease has occurred, but when there is concern about the occurrence or spread of infectious disease, admission The number of residents who can secure a social distance will be calculated and set low. It is also very useful to mount an application having an automatic setting function for the number of allowable residents, which is the basis of these threshold values, on the administrator terminal 1 or the visitor management server 2. For example, it is an automatic setting function that back-calculates the permissible number of residents who can secure an interpersonal distance of 2 meters from each other from the venue area and the occupied area allocated to each visitor.
That is, since the visitor management server 2 reports and manages the status of visitors at any time, the number of visitors in the exhibition hall is managed in a state where it can be grasped in real time. Then, in the visitor management server 2, it is possible to set a numerical value as a reference for issuing an alarm or the like in a plurality of stages such as a first threshold value and a second threshold value based on the allowable number of residents in the exhibition hall. When the number of residents reaches the first threshold value, which is 80% of the allowable number of residents, the administrator terminal 1 of the organizer is notified of the admission restriction warning, and further reaches the second threshold value of 95%. At the stage, it will be set to automatically stop the admission reception function together with the notification of the admission stop warning.
In this way, overcrowding in venues such as exhibitions can be prevented, contributing to the prevention of the spread of infectious diseases, and unexpected accidents such as mass falls due to congestion can be avoided to ensure the safety of visitors. By securing the space and providing room in the venue, it is directly linked to the effect of continuously maintaining the comfort of the event space.

Next, the contact extraction function makes it possible to extract contacts by tracing back the behavior history of the visitors in the venue when it is found that the infectious disease patient has entered or stopped by after the fact. ..
By performing an information search using the visitor's name, e-mail address, and invitation identification code as the search symbol in the visitor management system, the visitor management server 2 has the behavior history list information shown in the lower figure of FIG. It is possible to extract the stop-by person identification information including the same stop-by identification code from the stop-by person list information and generate the contact person list information for listing them. For example, in the booths (1) and booths (5) where the number 1 visitor stopped by, the footsteps of the number 5 visitor are also recorded as the visitor identification information including the same stop identification code, and the contact person. Is to be extracted as.
That is, based on the information such as the stop-by identification code and the date and time of the stop-by, for example, the visitors who stopped by at the same exhibition booth or the like at the same time zone on the same day are extracted from the stop-by list information. Then, by checking the contact history with the infected person, the organizer will alert and provide information to the visitors who are judged to have a high probability of infection, and utilize it for measures to prevent the spread of infection. It becomes possible to do.
The above is the visitor management system for exhibitions and the like according to the present invention.

In addition, the method of managing visitors to exhibitions using this system is as follows: the administrator terminal 1 and the visitor management server 2 used by the organizer, the admission ticket form 3 with the unique admission identification code attached in advance, and the admission ticket form 3. An entrance reception terminal 4 and an admission ticket issuing device 5 arranged at the entrance of the venue, a stop-by reception terminal 6 arranged in an area such as a booth inside the venue, and an exit reception terminal 7 arranged at the exit of the venue are connected to a communication network. It is a visitor management method using a visitor management system such as an exhibition that is connected and functions by 8. It should be noted that there may be a method of issuing an admission ticket on which an admission identification code or the like is printed by the admission ticket issuing device 5 without requiring the admission ticket form 3, which is the same as in the case of the visitor management system.

This visitor management method is roughly divided into six basic information processing processes.
First, the flow of the procedure in the first process is as follows.
The administrator terminal 1 receives the invitee information including the e-mail address of the invitee sent from the exhibitor terminal 9 used by the exhibitor or from the visitor terminal 10 used by the invitee. .. The visitor management server 2 adds an invitation identification code for identifying the invited person to the invitee information input from the administrator terminal 1 or received from the administrator terminal 1 by the organizer. Register as invitee identification information and generate invitee list information from the invitee identification information. Further, the administrator terminal 1 is an invitation notification process in which the invitation identification code is transmitted by e-mail to the e-mail address of the invitee, mainly by a two-dimensional code, based on the invitee list information.

The second process that takes place when the invitee enters is as follows.
The admission reception terminal 4 reads the invitation identification code included in the e-mail sent by the administrator terminal 1 and the admission identification code attached to the admission ticket form 3, and further associates the admission information with information such as the date and time. Is generated, and the admission information is transmitted to the administrator terminal 1. The date and time may be associated with each other at the time when the admission information is generated at the admission reception terminal 4, or at the time when the admission information is received at the administrator terminal 1. This also applies to the following process.
The administrator terminal 1 analyzes the entrance information received from the entrance reception terminal 4 and transmits the entrance identification code and the like to the visitor management server 2. The visitor management server 2 adds information such as the entrance identification code and the date and time received from the administrator terminal 1 to the invitee identification information and registers it as the attendee identification information, and generates the attendee list information from the attendee identification information. do.
Further, the administrator terminal 1 transmits all or a part of the visitor identification information corresponding to the entrance identification code to the entrance reception terminal 4. At the admission reception terminal 4, the output of all or part of the visitor identification information received from the administrator terminal 1 is instructed to the admission ticket issuing device 5. On the other hand, in the admission ticket issuing device 5, in order to manage the invited person as an attendee, an admission ticket displaying all or part of the attendee identification information is issued to the attendee in the admission reception process. be.

Next, the third process, which is developed when a visitor approaches an area such as a booth, consists of the following procedure.
The stop-by reception terminal 6 reads the entrance identification code of the admission ticket and transmits the stop-by information associated with the stop-by identification code, the date and time information, etc. unique to the stop-by reception terminal 6 to the administrator terminal 1. The administrator terminal 1 analyzes the stop-by information received from the stop-by reception terminal 6 and transmits the entrance identification code, the stop-by identification code, and the like to the visitor management server 2. The visitor management server 2 adds the stop-by identification code, date and time information, etc. received from the administrator terminal 1 to the visitor identification information and registers it as the stop-by identification information, and generates the stop-by list information from the stop-by identification information. .. These procedures are the stop-by reception process.

And the procedure for leaving the visitors is the fourth process.
The exit reception terminal 7 reads the entrance identification code of the admission ticket and transmits the exit information associated with the exit identification code, the date and time information, and the like to the administrator terminal 1. The administrator terminal 1 analyzes the exit information received from the exit reception terminal 7 and transmits the entrance identification code, the exit identification code, and the like to the visitor management server 2. The visitor management server 2 adds the exit identification code, date and time information, etc. received from the administrator terminal 1 to the visitor identification information and registers it as the exit identification information, and generates the exit list information from the exit identification information. It will be. This is the exit reception process.

The fifth and sixth processes are also effective processes for preventing the spread of infectious diseases.
In the fifth process, the visitor management server 2 generates behavior history list information associated with the visitor identification information, the stop-by visitor identification information, and the exit person identification information, and calculates the number of visitors in the venue from the entrance information and the exit information. Monitor constantly. When the number of residents exceeds the preset first threshold value, the administrator terminal 1 is notified of the admission restriction warning, and when the number exceeds the preset second threshold value, the administrator terminal 1 is admitted. Along with notifying the stop warning, the admission reception process by the admission reception terminal 4 and the admission ticket issuing device 5 will be stopped, and when the number of residents decreases, these warnings and the like are sequentially canceled. This is called the number of residents control process.

Further, in the contact extraction process of the sixth process, it corresponds to the input of the stop-by identification code and the like from the administrator terminal 1, and the visitor management server 2 identifies the stop-by person including the same stop-by identification code from the stop-by list information. Extract information and generate contact list information.
That is, it is a visitor management method for exhibitions and the like performed by the visitor management system according to the present invention, which is characterized by having the above six types of processes.

1 Administrator terminal 2 Visitor management server 3 Admission ticket form 4 Admission reception terminal 5 Admission ticket issuing device 6 Stop reception terminal 7 Exit reception terminal 8 Communication network 9 Exhibitor terminal 10 Visitor terminal

Claims (8)

An administrator terminal and a visitor management server used by the administrator of an exhibition, an admission ticket form with a unique admission identification code in advance, an admission reception terminal and an admission ticket issuing device placed at the entrance of the venue. A visitor management system in which a stop-by reception terminal located in an area such as a booth inside the venue and an exit reception terminal located at the exit of the venue are connected by a communication network and function.
The administrator terminal receives invitee information including the name and e-mail address of the invitee, which is transmitted from the exhibitor terminal used by the exhibitor or from the visitor terminal used by the invitee. Then, send it to the visitor management server,
Invitation identification for identifying the invited person in the invitee information input and transmitted by the administrator from the administrator terminal or received from the administrator terminal by the visitor management server. A code is added and registered as invitee identification information, and invitee list information is generated from the invitee identification information.
An invitation notification function in which the administrator terminal sends the invitation identification code by e-mail to the e-mail address of the invited person based on the invitee list information.
Upon admission of the invited person,
The admission reception terminal reads and associates the admission identification code attached to the admission ticket form with the invitation identification code included in the e-mail sent by the administrator terminal, and generates the management. Send the admission information to the person terminal and
The administrator terminal analyzes the entrance information received from the entrance reception terminal and transmits the entrance identification code and the invitation identification code to the visitor management server.
The visitor management server adds the entrance identification code received from the administrator terminal to the invitee identification information corresponding to the invitation identification code and registers it as the attendee identification information, and enters from the visitor identification information. Generate person list information,
The administrator terminal transmits all or part of the visitor identification information corresponding to the entrance identification code to the entrance reception terminal.
The admission reception terminal instructs the admission ticket issuing device to output all or part of the visitor identification information received from the administrator terminal.
To manage the invited guests as visitors
The admission ticket issuing device has an admission reception function of issuing an admission ticket displaying all or part of the attendee identification information to the attendee.
When the visitor visits the booth or other area,
The stop-by reception terminal reads the entrance identification code of the admission ticket and transmits the stop-by information associated with the stop-by identification code unique to the stop-by reception terminal to the administrator terminal.
The administrator terminal analyzes the stop information received from the stop reception terminal and transmits the entrance identification code and the stop identification code to the visitor management server.
The visitor management server adds the stop-by identification code received from the administrator terminal to the visitor identification information corresponding to the entrance identification code and registers it as stop-by identification information, and stops from the stop-by identification information. A stop-by reception function that generates person list information, and
When the above-mentioned visitors leave,
The exit reception terminal reads the entrance identification code of the admission ticket and transmits the exit information associated with the exit identification code unique to the exit reception terminal to the administrator terminal.
The administrator terminal analyzes the exit information received from the exit reception terminal and transmits the entrance identification code and the exit identification code to the visitor management server.
The visitor management server adds the exit identification code received from the administrator terminal to the entrance identification information corresponding to the entrance identification code and registers it as exit identification information, and exits from the exit identification information. Exit reception function to generate person list information and
The visitor management server generates action history list information associated with the visitor list information, the stop-by list information, and the exit list information, and calculates the number of visitors in the venue from the entrance information and the exit information. When the number of residents increases and exceeds the first threshold set in advance based on the allowable number of residents, the administrator terminal is notified of the issuance of an admission restriction warning, and further, the number is managed at all times. When the second threshold set in advance based on the allowable number of residents is reached, the administrator terminal is notified of the issuance of an admission stop warning, and the admission reception terminal and the admission ticket issuing device are used to notify the admission. When the reception function is stopped and then the number of residents decreases, the administrator terminal is notified of the cancellation of the admission stop warning, and the admission reception function by the admission reception terminal and the admission ticket issuing device is used. And further, when the value falls below the first threshold value, the number of resident control function for notifying the administrator terminal of the cancellation of the admission restriction alarm, and
By inputting any one of the name, the e-mail address, and the invitation identification code as the search symbol from the administrator terminal, the visitor management server is associated with the entrance identification code corresponding to the search symbol. A contact extraction function that extracts the stop-by identification code, further extracts the stop-by identification information including the same stop-by identification code, and generates contact list information.
A visitor management system characterized by having. Administrator terminals and visitor management servers used by exhibition managers, admission reception terminals and admission ticket issuing devices located at the entrance of the venue, and drop-in reception terminals located in areas such as booths inside the venue. The exit reception terminal located at the exit of the venue is a visitor management system that functions by being connected by a communication network.
The administrator terminal receives invitee information including the name and e-mail address of the invitee, which is transmitted from the exhibitor terminal used by the exhibitor or from the visitor terminal used by the invitee. Then, send it to the visitor management server,
Invitation identification for identifying the invited person in the invitee information input and transmitted by the administrator from the administrator terminal or received from the administrator terminal by the visitor management server. A code is added and registered as invitee identification information, and invitee list information is generated from the invitee identification information.
An invitation notification function in which the administrator terminal sends the invitation identification code by e-mail to the e-mail address of the invited person based on the invitee list information.
Upon admission of the invited person,
The admission reception terminal reads the invitation identification code included in the e-mail transmitted by the administrator terminal to generate admission information associated with a unique admission identification code different from the invitation identification code, and the above-mentioned Send the admission information to the administrator terminal and
The administrator terminal analyzes the entrance information received from the entrance reception terminal and transmits the entrance identification code and the invitation identification code to the visitor management server.
The visitor management server adds the entrance identification code received from the administrator terminal to the invitee identification information corresponding to the invitation identification code and registers it as the attendee identification information, and enters from the visitor identification information. Generate person list information,
The administrator terminal transmits all or part of the visitor identification information corresponding to the entrance identification code to the entrance reception terminal.
The admission reception terminal instructs the admission ticket issuing device to output all or part of the admission identification code and the admission identification information received from the administrator terminal.
To manage the invited guests as visitors
The admission ticket issuing device has an admission reception function that issues an admission ticket displaying the admission identification code and all or part of the admission identification information to the admission.
When the visitor visits the booth or other area,
The stop-by reception terminal reads the entrance identification code of the admission ticket and transmits the stop-by information associated with the stop-by identification code unique to the stop-by reception terminal to the administrator terminal.
The administrator terminal analyzes the stop information received from the stop reception terminal and transmits the entrance identification code and the stop identification code to the visitor management server.
The visitor management server adds the stop-by identification code received from the administrator terminal to the visitor identification information corresponding to the entrance identification code and registers it as stop-by identification information, and stops from the stop-by identification information. A stop-by reception function that generates person list information, and
When the above-mentioned visitors leave,
The exit reception terminal reads the entrance identification code of the admission ticket and transmits the exit information associated with the exit identification code unique to the exit reception terminal to the administrator terminal.
The administrator terminal analyzes the exit information received from the exit reception terminal and transmits the entrance identification code and the exit identification code to the visitor management server.
The visitor management server adds the exit identification code received from the administrator terminal to the entrance identification information corresponding to the entrance identification code and registers it as exit identification information, and exits from the exit identification information. Exit reception function to generate person list information and
The visitor management server generates action history list information associated with the visitor list information, the stop-by list information, and the exit list information, and calculates the number of visitors in the venue from the entrance information and the exit information. When the number of residents increases and exceeds the first threshold set in advance based on the allowable number of residents, the administrator terminal is notified of the issuance of an admission restriction warning, and further, the number is managed at all times. When the second threshold set in advance based on the allowable number of residents is reached, the administrator terminal is notified of the issuance of an admission stop warning, and the admission reception terminal and the admission ticket issuing device are used to notify the admission. When the reception function is stopped and then the number of residents decreases, the administrator terminal is notified of the cancellation of the admission stop warning, and the admission reception function by the admission reception terminal and the admission ticket issuing device is used. And further, when the value falls below the first threshold value, the number of resident control function for notifying the administrator terminal of the cancellation of the admission restriction alarm, and
By inputting any one of the name, the e-mail address, and the invitation identification code as the search symbol from the administrator terminal, the visitor management server is associated with the entrance identification code corresponding to the search symbol. A contact extraction function that extracts the stop-by identification code, further extracts the stop-by identification information including the same stop-by identification code, and generates contact list information.
A visitor management system characterized by having. The invention according to claim 1 or 2, wherein the visitor management server is provided with an automatic setting function for the allowable number of residents, which is the basis of the first threshold value and the second threshold value. Visitor management system. The visitor management system according to any one of claims 1 to 3, wherein the entrance identification code is a one-dimensional code and the invitation identification code is a two-dimensional code. An administrator terminal and a visitor management server used by the administrator of an exhibition, an admission ticket form with a unique admission identification code in advance, an admission reception terminal and an admission ticket issuing device placed at the entrance of the venue. A visitor management method using a visitor management system in which a stop-by reception terminal located in an area such as a booth inside the venue and an exit reception terminal located at the exit of the venue are connected by a communication network and function.
The administrator terminal receives invitee information including the name and e-mail address of the invitee, which is transmitted from the exhibitor terminal used by the exhibitor or from the visitor terminal used by the invitee. Then, send it to the visitor management server,
Invitation identification for identifying the invited person in the invitee information input and transmitted by the administrator from the administrator terminal or received from the administrator terminal by the visitor management server. A code is added and registered as invitee identification information, and invitee list information is generated from the invitee identification information.
An invitation notification process in which the administrator terminal sends the invitation identification code by e-mail to the e-mail address of the invited person based on the invitee list information.
Upon admission of the invited person,
The admission reception terminal reads and associates the admission identification code attached to the admission ticket form with the invitation identification code included in the e-mail sent by the administrator terminal, and generates the management. Send the admission information to the person terminal and
The administrator terminal analyzes the entrance information received from the entrance reception terminal and transmits the entrance identification code and the invitation identification code to the visitor management server.
The visitor management server adds the entrance identification code received from the administrator terminal to the invitee identification information corresponding to the invitation identification code and registers it as the attendee identification information, and enters from the visitor identification information. Generate person list information,
The administrator terminal transmits all or part of the visitor identification information corresponding to the entrance identification code to the entrance reception terminal.
The admission reception terminal instructs the admission ticket issuing device to output all or part of the visitor identification information received from the administrator terminal.
To manage the invited guests as visitors
The admission reception process in which the admission ticket issuing device issues an admission ticket displaying all or part of the attendee identification information to the attendee.
When the visitor visits the booth or other area,
The stop-by reception terminal reads the entrance identification code of the admission ticket and transmits the stop-by information associated with the stop-by identification code unique to the stop-by reception terminal to the administrator terminal.
The administrator terminal analyzes the stop information received from the stop reception terminal and transmits the entrance identification code and the stop identification code to the visitor management server.
The visitor management server adds the stop-by identification code received from the administrator terminal to the visitor identification information corresponding to the entrance identification code and registers it as stop-by identification information, and stops from the stop-by identification information. The stop-by reception process to generate person list information and
When the above-mentioned visitors leave,
The exit reception terminal reads the entrance identification code of the admission ticket and transmits the exit information associated with the exit identification code unique to the exit reception terminal to the administrator terminal.
The administrator terminal analyzes the exit information received from the exit reception terminal and transmits the entrance identification code and the exit identification code to the visitor management server.
The visitor management server adds the exit identification code received from the administrator terminal to the entrance identification information corresponding to the entrance identification code and registers it as exit identification information, and exits from the exit identification information. Exit reception process to generate person list information and
The visitor management server generates action history list information associated with the visitor list information, the stop-by list information, and the exit list information, and calculates the number of visitors in the venue from the entrance information and the exit information. When the number of residents increases and exceeds the first threshold set in advance based on the allowable number of residents, the administrator terminal is notified of the issuance of an admission restriction warning, and further, the number is managed at all times. When the second threshold set in advance based on the allowable number of residents is reached, the administrator terminal is notified of the issuance of an admission stop warning, and the admission reception terminal and the admission ticket issuing device are used to notify the admission. When the reception process is stopped and then the number of residents decreases, the administrator terminal is notified of the cancellation of the admission stop warning, and the admission reception process by the admission reception terminal and the admission ticket issuing device is performed. And further, when the value falls below the first threshold value, the number of resident control process for notifying the administrator terminal of the cancellation of the admission restriction alarm, and
By inputting any one of the name, the e-mail address, and the invitation identification code as the search symbol from the administrator terminal, the visitor management server is associated with the entrance identification code corresponding to the search symbol. A contact extraction process of extracting the stop-by identification code, further extracting the stop-by identification information including the same stop-by identification code, and generating contact list information.
A visitor management method by the visitor management system, which comprises the above. Manager terminals and visitor management servers used by exhibition managers, admission reception terminals and admission ticket issuing devices located at the entrance of the venue, and stop-by reception terminals located in areas such as booths inside the venue. The exit reception terminal located at the exit of the venue is a visitor management method using a visitor management system that functions by being connected by a communication network.
The administrator terminal receives invitee information including the name and e-mail address of the invitee, which is transmitted from the exhibitor terminal used by the exhibitor or from the visitor terminal used by the invitee. Then, send it to the visitor management server,
Invitation identification for identifying the invited person in the invitee information input and transmitted by the administrator from the administrator terminal or received from the administrator terminal by the visitor management server. A code is added and registered as invitee identification information, and invitee list information is generated from the invitee identification information.
An invitation notification process in which the administrator terminal sends the invitation identification code by e-mail to the e-mail address of the invited person based on the invitee list information.
Upon admission of the invited person,
The admission reception terminal reads the invitation identification code included in the e-mail transmitted by the administrator terminal to generate admission information associated with a unique admission identification code different from the invitation identification code, and the above-mentioned Send the admission information to the administrator terminal and
The administrator terminal analyzes the entrance information received from the entrance reception terminal and transmits the entrance identification code and the invitation identification code to the visitor management server.
The visitor management server adds the entrance identification code received from the administrator terminal to the invitee identification information corresponding to the invitation identification code and registers it as the attendee identification information, and enters from the visitor identification information. Generate person list information,
The administrator terminal transmits all or part of the visitor identification information corresponding to the entrance identification code to the entrance reception terminal.
The admission reception terminal instructs the admission ticket issuing device to output all or part of the admission identification code and the admission identification information received from the administrator terminal.
To manage the invited guests as visitors
An admission reception process in which the admission ticket issuing device issues an admission ticket displaying the admission identification code and all or part of the admission identification information to the admissions.
When the visitor visits the booth or other area,
The stop-by reception terminal reads the entrance identification code of the admission ticket and transmits the stop-by information associated with the stop-by identification code unique to the stop-by reception terminal to the administrator terminal.
The administrator terminal analyzes the stop information received from the stop reception terminal and transmits the entrance identification code and the stop identification code to the visitor management server.
The visitor management server adds the stop-by identification code received from the administrator terminal to the visitor identification information corresponding to the entrance identification code and registers it as stop-by identification information, and stops from the stop-by identification information. The stop-by reception process to generate person list information and
When the above-mentioned visitors leave,
The exit reception terminal reads the entrance identification code of the admission ticket and transmits the exit information associated with the exit identification code unique to the exit reception terminal to the administrator terminal.
The administrator terminal analyzes the exit information received from the exit reception terminal and transmits the entrance identification code and the exit identification code to the visitor management server.
The visitor management server adds the exit identification code received from the administrator terminal to the entrance identification information corresponding to the entrance identification code and registers it as exit identification information, and exits from the exit identification information. Exit reception process to generate person list information and
The visitor management server generates action history list information associated with the visitor list information, the stop-by list information, and the exit list information, and calculates the number of visitors in the venue from the entrance information and the exit information. When the number of residents increases and exceeds the first threshold set in advance based on the allowable number of residents, the administrator terminal is notified of the issuance of an admission restriction warning, and further, the number is managed at all times. When the second threshold set in advance based on the allowable number of residents is reached, the administrator terminal is notified of the issuance of an admission stop warning, and the admission reception terminal and the admission ticket issuing device are used to notify the admission. When the reception process is stopped and then the number of residents decreases, the administrator terminal is notified of the cancellation of the admission stop warning, and the admission reception process by the admission reception terminal and the admission ticket issuing device is performed. And further, when the value falls below the first threshold value, the number of resident control process for notifying the administrator terminal of the cancellation of the admission restriction alarm, and
By inputting any one of the name, the e-mail address, and the invitation identification code as the search symbol from the administrator terminal, the visitor management server is associated with the entrance identification code corresponding to the search symbol. A contact extraction process of extracting the stop-by identification code, further extracting the stop-by identification information including the same stop-by identification code, and generating contact list information.
A visitor management method by the visitor management system, which comprises the above. The invention according to claim 5 or 6, wherein the visitor management server is provided with an automatic setting function for the allowable number of residents, which is the basis of the first threshold value and the second threshold value. Visitor management method. The visitor management method according to any one of claims 5 to 7, wherein the entrance identification code is a one-dimensional code and the invitation identification code is a two-dimensional code.

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