JPH01233987A - Telephone exchange system - Google Patents

Abstract

PURPOSE:To improve the efficiency of an operator by providing a storage means having 1st and 2nd tables and a control means reading a data from the 2nd table based on the function information of the 1st table and executing the setting function and assigning the function corresponding to each key of a call device flexibly. CONSTITUTION:A relative address of a data area is registered in an area corresponding to the key number together with its function name. A controller 2 references a table stored in a storage device 4 based on the key number to extract the registration data corresponding to the key number. Then the function is classified by the data and when it is an extension call or a line wire call, the table is referenced from the relative address of the table added to the data to extract the dial number. When the dial number is an extension number, the incoming call control processing to the number to the extension is applied. When it is a line wire number, the call control processing to the line wire is applied. Thus, the efficiency of the operator is improved remarkably and the key is utilized effectively.

Description

[Detailed Description of the Invention] [Objective of the Invention] (Industrial Application Field) The present invention allows a DSS console used in a key telephone device or a private branch exchange to be used for functional expansion by defining a key as a service key for a desired function. The present invention relates to a telephone switching system in which the telephone exchange system is as follows.

(Prior art) One of the terminals connected in a conventional telephone exchange system is a DS.
There is something called the S (Direct Station Selection) console. As shown in Fig. 5, this consists of multiple keys and a lamp (for example, LEf) corresponding to the key.
It has a light emitting diode) and is usually an electronic button telephone (EK).
T) is used in combination. The telephone number of an extension telephone within the system is assigned to each key in advance to the multiple keys on the DSS console, and if the corresponding lamp is lit, it indicates that the key is in use. The status of the extension telephone can be determined by the lighting status of the lamp, such as if it is off, indicating that it is not in use.

Furthermore, if the lamp is off, the user can take the handset of the electronic key telephone off-hook and press a key on the DSS console to call the extension corresponding to that key with a single key operation.

In this way, the DSS console is a terminal device connected to a key telephone device or private branch exchange 8I (PBX) and used at a reception desk, etc., and has indicator lamps and switches corresponding to each extension. This is a management console that lights up a lamp so that you can see at a glance the status of the extension in use, and allows you to make a call to that extension by pressing a key corresponding to the extension.

Figure 5 shows the DSS console. This DSS console shows an example of 60 keys K. These 60 keys K are sequentially numbered from #1 to #60, and are paired with each other. 1 to reduce the number of extensions by 1 inch, and DSS
This information is stored in the storage device of the key telephone main unit or private branch exchange to which the console is connected. When the handset of the key telephone at the reception desk is off-hook, the key telephone main device or the horizontal switchboard will wait for dialing, so in this state, select the extension you want to call from keys #1 to #60 on the DSS console.
press the number key that corresponds to your device (terminal).

Then, the key telephone main device or private branch exchange determines the registered extension corresponding to that key, sends a ring tone to that extension, and enables a call when the corresponding terminal answers. FIG. 5 is a flowchart showing the above operation.

Further, for an extension that is in use, a lamp L corresponding to the extension is lit to notify that the extension is in use. Such processing is managed and executed by software by a processor which is the control center of the key telephone main device or private branch exchange.

As described above, in conventional DSS consoles, the key number (the same number for all DSS consoles) is fixed, and the number corresponds to the terminal on a one-to-one basis, and this correspondence is fixed. Therefore, the DS configured in this way
When connecting the S console to a key telephone device or private branch exchange that accommodates more than 60 terminals, there is a drawback that more than 60 terminals cannot be specified and cannot be managed by the DSS console. Additionally, since the key is configured to be used in one-to-one correspondence with an extension line, it cannot be assigned to an outside line, so even if there is a request to make a call to an outside line from the DSS console, we will not be able to accommodate this request. I can't. Therefore, if the number of terminals is less than 60, the remaining keys are completely wasted.

(Problems to be Solved by the Invention) As mentioned above, the DSS console is provided with a plurality of keys and corresponding lamps, and each key has an extension line and a one-to-one
By registering a corresponding extension, the corresponding lamp on the extension telephone in use will be lit and displayed, and by off-hooking the key telephone handset and pressing a desired key on the DSS console, the extension corresponding to that key will be displayed. It is a device that can be called. However, since the DSS console registers keys in one-to-one correspondence with extensions and uses them for call display, if the number of keys is 60, it is not possible to register more than 60 terminals. In addition, since the DSS console only manages extension lines and cannot be used to define keys for different purposes, it is not possible to register an outside line and call an outside line with one-touch access. is less than 60, the extra keys are completely wasted.

In this way, conventional consoles have low functionality, and as key telephone equipment and private branch exchanges are becoming more intelligent with processors and becoming more and more functional, they are extremely inflexible and difficult for users who use them frequently. Therefore, it is an object of the present invention to provide a DSS console in which a key can be used for various services in general in addition to extension calls.

Structure of invention C] Division (Means for solving problems) In order to achieve the above object, the present invention is configured as follows.

That is, it is installed corresponding to a push-button telephone, has a plurality of keys and corresponding lamps, and the keys are registered in correspondence with extensions, so that the corresponding lamp of the extension telephone in use is illuminated, Further, in a telephone exchange system having a calling/calling device, in which an extension corresponding to the key can be called by off-hooking the corresponding push-button telephone and pressing a desired key among the keys, each of the above-mentioned keys It has a storage unit corresponding to 1. in response to calling an extension telephone number, calling an external telephone number, or other requests. a storage means having a first table for storing Z-set function information and a second table provided corresponding to each key and storing data necessary for executing the setting function; control means that receives key information from a key operation of the calling device, obtains function information from the first table, reads data from a second table based on this function information, and executes the setting function; Equip and configure.

(Function) In such a configuration, at least one push-button telephone is equipped with a corresponding calling device, and each of the plural keys of this calling device has a specific extension number or a specific external line number. Calling numbers or desired functions are registered in one-to-one correspondence. and,
When a key registered for calling an extension number lights up a lamp corresponding to the key when the extension is in use, the key indicates that the extension is in use. Further, by off-hooking the push-button telephone and pressing a desired key of the keys of the calling device, the control means receives key information from the key operation of the calling device and obtains function information from the first table. , based on this function/1n information, reads data from the second table and executes the setting function. Therefore, in the first table of the storage means, information for calling an extension telephone number, calling an external telephone number, and other desired functions is stored in association with each key, and in the second table, information necessary for executing the setting function is stored. For example, if you store the extension number for an internal call and the external number information for an external call, in the former case, you can call the extension by pressing a key, and in the latter case, you can call the external line by pressing a key. can be executed. Furthermore, when setting a function such as sending a message, it is possible to perform control such as reading message data from the second table and sending it to the other party.

Therefore, according to the present invention, the key of the calling device can be used for various services in general in addition to calling an extension.
Since functions can be flexibly assigned to each key on the calling device, the calling device can be used not only for making extension calls and monitoring extension usage status, but also for making outside calls and as a function key.
Therefore, it becomes possible to allocate unused keys to these keys and use them in a way that is easier for the operator to use, thereby greatly improving operator efficiency and making it possible to use keys more effectively. We can provide a telephone switching system.

(Example) An example of the present invention will be described below with reference to FIGS. 1 to 4.

FIG. 1 is a block diagram showing the configuration of a telephone switching system according to the present invention, in which 1 is a switching circuit, 2 is a control device, and 3 is a block diagram showing the configuration of a telephone switching system according to the present invention.
is a maintenance terminal, 4 is a storage device, 5 is a station line circuit, and 6 is a maintenance terminal.
-1 to 6-n are office lines, 7-1 to 7-n are extension circuits, 8-
1 to 8-n are key telephones (electronic button telephones) which are extension telephones, 9-1 to 9-n are DSS console control circuits, and 10-1 to 10-1 are DSS consoles. The switching circuit 1 performs switching connections between internal lines, from an internal line to an external line, and from an external line to an internal line, and the control device 2 controls the switching operation of the switching circuit 1 as well as various other controls as a whole. It is. The storage unit 24 stores data such as various control programs and tables of the control device 2, set function contents, etc.
The maintenance terminal 3 is used to change, add, or delete data such as various tables and function contents stored in the storage device 4, and has a keyboard and a character display device. ing. Extension circuit 7-1~
7-n is a connection interface provided for each extension,
A switching circuit 1 and an electronic key telephone 8 which is each extension telephone.
-1 to 8-n. The office line circuits 5-1 to 5-n are the exchange circuit 1 and the corresponding office line 6.
-1 to 6-n, and also performs incoming call detection, DC loop closure for line capture, etc. Further, each of the DSS consoles 10-1 to 10-1 has, for example, 60 keys and a lamp provided corresponding to each of these keys, and the DSS console control circuit has 9 keys.
-1 to 9-n are DSS consoles 10-1 to 1, respectively
Generates the code of the pressed key among the keys 0-n,
It is also a circuit that controls the lighting of the lamp corresponding to the telephone in use among the extension telephones. In addition, although not shown, a tone output path is connected to the exchange circuit 1, and is configured to output a warning tone or the like to a telephone or the like. And these are
coupled to the control device 2 via a control data bus line;
According to the control program stored in advance in the storage device 4,
The central office line group 6-1 to [i-n and the telephone sets and the telephone sets are controlled to form communication routes between each other to enable normal exchange operations, and the control device 2 is equipped with a DSS console. When the code (key number) of the pressed key among the keys 10-1 to 10-1 is received, from the storage device 4,
It extracts the registered extension number corresponding to the key number of the DSS console, and controls the exchange 111 so that the telephone that made the call receives the call from the telephone with the extracted extension number. , has a control function that checks the key number corresponding to the telephone in use and generates a control output to turn on the lamp of the corresponding key on the DSS console. The DSS consoles 10-1 to 10-1 are managed in pairs with specific electronic key telephones, and the DSS consoles 10-1 to 10- When one of the keys is pressed, the control device 2 captures the code of the pressed key and executes the content defined for that key. Also, control equipment! 2 has a function to communicate with the maintenance terminal 3, and when the keyboard of the maintenance terminal 3 is operated, the input information can be stored in the storage device 4, updated or deleted, or the stored contents can be read and used for maintenance. It has a function of sending it to the terminal 3 and displaying it on the display of the maintenance terminal 3. Also, control equipment! 2, by operating the function keys of the electronic button telephones 8-1 to 8-n, the function of the function key on that telephone is executed;
The functional contents of the function keys are determined by the control device 2 storing the contents in the storage device 8 through operations from the maintenance terminal 3 or key operations on the electronic key telephone.

This device with such a configuration has DSS installed on the telephone that serves as the reception desk.
Consoles 10-1 to 10-I will be assembled, but of course, one console is not always necessary, and at least one console is sufficient.If a call is received from an outside line, the control device 2 will switch to the central office. The line circuits 5-1 to 5-n detect incoming calls, and control the switching circuit 1 to cause the calls to arrive at the telephone set at the reception desk. and,
When the telephone at the reception desk answers and the other party specifies a specific extension, the receptionist looks at the DSS console 10 and confirms that the corresponding extension is on, and if so, presses the corresponding key for that extension. The control device 2 receives the code signal of the key, checks and extracts the extension number corresponding to this key from the storage device 4, and controls the switching circuit 1 to connect the extension circuit of the telephone number with the telephone at the reception desk. Secure a call path and call the extension of the phone number. If that extension answers, the two parties will be connected and able to talk. Then, when the extension responds, the control device 2 sends a control signal to the DSS console control circuits 9-1 to 9-n in order to light up the lamp of the key corresponding to the extension. 1 to 9-1 light up the lamps in the corresponding keys of the corresponding DSS consoles 10-1 to 10-l, respectively. After the extension answers, the telephone at the reception desk performs a switching operation to connect the incoming external line that was on hold to the answered extension, and the control device 2 controls the switching circuit 1 to establish a communication path with the calling side's central office line. , connect the extension, and make calls possible. When the call ends and the extension goes off-hook, the control device 2 detects this, disconnects the line, controls the rung of the key corresponding to the extension on the DSS consoles 10-1 to 10-n to turn off, and Turn off the lamp. Also,
Normal exchange work, such as calling from one extension to another and calling from one to an outside line, is no different from that of normal exchange photography.

This device allows you to use the DSS console to display the usage status of regular registered extensions, call extensions using one-key access, define functions desired by the user to the keys on the DSS console, and use these defined functions with one key. The feature is that it can be used by accessing it, and this point will be explained in detail below.

FIG. 2 is an example of the configuration of key correspondence data in Mf3' (J), which is a part of the present invention. For example,
The relative address r□ corresponds to the key number #1 of the DSS console, and the function assigned IIJf to this key is registered here.

Also, the relative address "+1" corresponds to key number #2 on the DSS console, and the function assigned to this key is registered here, and the relative address r+59J
The address corresponds to key number #60 on the DSS console, and the function assigned to this key is registered here.

Figure 3 shows an example of a data structure for registering a target extension number or external dial number when the function registered in the data area of Figure 2 is an extension call or an outside call. There is. In FIG. 3, the relative address of the data area is registered in the key number corresponding area in FIG. 2 together with its function name. The data area in Figure 3 is D
Although a certain size (word count) can be prepared for each SS console, one data area may be shared by multiple DSS consoles. Furthermore, in the data structure shown in FIG. 3, each area has a sufficient length to register all digits of the central office line dial.

FIG. 4 shows the operational flow of the DSS console in this device. Electronic key telephone (key telephone; EKT)
) and then press one key on the DSS console, the SLL control device 2 stores the key number in the storage device 4 and refers to the table shown in FIG. Extract the registered data (S2).

Then, from this retrieved data, the functions are classified and S3
〉, if this is an internal call or an outside call, the third
Refer to the table in the figure and extract the dial number (S4)
. If this dialed number is an extension number, the DS performs incoming call control processing to the extension of this number, and if the dialed number is an external line, performs call control processing to the external line.
The same process as when dialing the above dial number from the key telephone (EXT) corresponding to the S console is performed (s5). Also, if the function is a service that is generally assigned to the key telephone (■ in E), the The process ends without referring to Figure 3. Further, in s3, if the function is a special service function, the same process as if the function key of the key telephone (E to ■) corresponding to the DSS console is pressed is performed (s5).

Incidentally, the registration, updating, and deletion of the above-mentioned table in the storage device 4 are performed by the operator operating the maintenance terminal 3.

As described in detail above, it is installed corresponding to a push-button telephone, has a plurality of keys and corresponding lamps, and by registering keys in one-to-one correspondence with extensions, A calling device which lights up and displays the corresponding lamp of the telephone, and also allows the corresponding push-button telephone to be off-hook and by pressing a desired key among the keys to call the extension corresponding to that key! (DS
In the telephone exchange system having a telephone exchange system (S console), the first table has a storage section corresponding to each of the keys, and stores function information set according to a request for calling an extension telephone number or calling an external telephone number; a storage means having a second table provided corresponding to each key and storing data necessary for executing the setting function, and receiving key information by key operation of the calling device when the telephone is turned off; and control means for obtaining function information from the first table, reading data from the second table based on this function information, and executing the setting function. Then, a desired function is defined at a desired key correspondence address in the first table, data necessary for executing the above function is stored at the desired key correspondence address in the second table, and the DSS
When a console-compatible telephone is placed in an off-hook state and a key is pressed, functions and data are retrieved from the table and executed. In this way, functions can be flexibly assigned to each key on the DSS console, so the DSS console can be used not only for making extension calls and monitoring extension usage status, but also for making outside calls and function keys. Therefore, it becomes possible to assign a desired function to an unused key and use it in a way that makes it easier for the operator to use.6 Therefore, it is possible to greatly improve the efficiency of the operator and to make effective use of the keys. You will be able to aim for

〔Effect of the invention〕

As detailed above, according to the present invention, functions can be flexibly assigned to each key on the DSS console, so the DSS console is not used only for making extension calls and monitoring extension usage status. ,
It can be used for making outside calls and as a function key, and therefore, unused keys can be assigned to these keys to make them easier for the operator to use, greatly improving operator efficiency. It is possible to provide a telephone switching system that allows effective use of keys.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of the present invention, FIGS. 2 and 3 are diagrams showing tables used in this device, FIG. 4 is a diagram showing the operation flow of the DSS console, and FIG. 5 is a diagram showing the operation flow of the DSS console.
FIG. 6 is a perspective view showing the S console, and is a diagram showing the operation flow of the conventional DSS console. DESCRIPTION OF SYMBOLS 1... Exchange circuit, 2... Control device, 3... Maintenance terminal, 4... Storage device, 5-1 to 5-n...
Office line circuit, 7-1 to 7-11... Extension circuit, 8-1 to
8-n...Telephone, 9-1 to 9-m...DSS console control circuit, 10-1 to 10-11...DSS console, to...key, [...lamp. Applicant's Representative Patent Attorney Takehiko Suzue Figure 1 Figure 3 Figure 4 Figure 5 Figure 6

Claims (1)

[Claims] It is installed corresponding to a push-button telephone, has a plurality of keys and corresponding lamps, and by registering the keys in correspondence with extensions, the corresponding lamp of the extension telephone in use is illuminated, and In a telephone switching system having a calling device that allows the user to call an extension corresponding to a key by off-hooking the corresponding push-button telephone and pressing a desired key among the keys,
A first table having a storage section corresponding to each of the keys and storing function information set as desired such as calling an extension telephone number or calling an external telephone number; a storage means having a second table for storing data necessary to execute a function; and when the telephone is off-hook, function information is obtained from the first table in response to key information from a key operation of the calling device. , and control means for reading data from a second table based on the function information and executing the setting function.