JPH02214251A - Outgoing/incoming call control system - Google Patents

Abstract

PURPOSE:To improve the operability by applying control with an AM type control means controlling automatic dialing and manual call reception through the selection of a changeover means or applying control by an AA type control means controlling the automatic dialing and automatic call reception. CONSTITUTION:In the case of control by an AM type control means 17, an incoming call is a manual incoming call and when a telephone call comes from an opposite party, a handset is hooked off. Since an opposite voice is heard in the case of a telephone call, the conversation with the opposite party is implemented by using a talking set 13. In the case of a communication tone of 'beep', the communication by an electronic computer 14 is applied by using an incoming key or the like. Since automatic incoming call is applied in the case of control by an AA type control means 18, the communication processing by an electronic computer 14 is entered immediately when the call from the opposite party enters. Thus, the function of incoming permission by the control of the electronic computer 14 is provided to realize the operation of the AM type control means and the changeover of AM type/AA type is attained automatically.

Description

[Detailed Description of the Invention] [Summary] A calling/receiving control method for a system that is equipped with a telephone connected to a public line and a computer and performs telephone calls or communications using the computer. The purpose is to improve operability when used for both calls.

AM type control means for controlling automatic outgoing calls and manual incoming calls, AA type control means for controlling automatic outgoing calls and automatic incoming calls, and switching means for switching between automatic outgoing/manual incoming operations or automatic outgoing/automatic incoming operations. and is configured to perform control by the AM type control means or control by the AA type control means depending on the selection by the switching means.

[Industrial application field]

The present invention relates to a calling/terminating control method in a system that includes a telephone connected to a public telephone line and a computer, and performs telephone calls or communications using the computer.

[Conventional technology]

Conventionally, three 5-order modes have been used as a public line connection method in a computer communication control method.

■ MM type (manual call/manual call reception) ■ M
Type A (manual dialing/automatic receiving) ■ Type AA (automatic dialing/automatic receiving).

Automatically make calls and 5 Receive calls manually A
Outgoing/incoming call control using the M type was not performed. In addition, since it is not possible to control outgoing/incoming calls using the AM type,
Conventionally, it has not been possible to switch between the AM type and the AA type as needed.

[I1 problem to be solved by the invention] Recently, with the miniaturization and generalization of 1 liter child computers, 3
As computers were introduced into small stores and households, regular telephone lines, which were primarily used for phone calls, were replaced.

(i) The call will be made automatically using a computer.

(11) Since it is unclear whether the caller is a human or a computer, I accept the call manually.

There has been a growing need to operate the system in this way.

However, in the conventional system, in order to receive a manual call, it is necessary to use the MM model, which is manual for each outgoing call, and as a result, the advantage of automatic calling, which is unique to electronic computers, is given up.

A dedicated telephone line had to be installed for each communication call.

On the other hand, the main operation is to use the AM type, but there is also a desire to operate the AA type only during certain times such as nighttime, and if this is to be realized.

In the conventional method, an operator intervenes to control the network control equipment (
Since it is necessary to change the settings of the NCU (NCU) itself and to instruct changes to one communication control program, etc., there is a problem that operability deteriorates.

The present invention aims to solve the above problems, realizes an AM type connection, and enables switching to an AA type connection, thereby improving operability when one telephone line is used for both communication and phone calls. The purpose is to

[Means to solve the problem]

FIG. 1 is a diagram explaining the principle of the present invention.

In Fig. 1, 10 is a telephone exchange that handles public lines;
11 is a network control unit (NCU), 12 is a modulation/demodulator (MODEM) that converts signals, and 13 is a telephone for making calls (T
14 is an electronic computer including a CPU and memory, 45 is a switching means for switching between AM type and AA type, 16 is a mode setting unit for setting either AM type or AA type mode, 17 1B represents an AM type control means, and 1B represents an AA type control means.

In the present invention, in addition to the conventional control means by the AA type control means 18, an AMM control means 17 is provided for controlling automatic call origination and manual reception. Further, a switching means 15 is provided which switches between control by the AMM control means 17 and control by the AA type control means 18 depending on the AM type or AA type mode setting.

The AM type or AA type mode setting may be performed by a mode setting key or switch, or by processing a command or menu by the computer 14. It is also possible to automatically switch the mode at a preset time using a real-time timer included in the computer 14.

[Effect]

In the case of control by the AMM control means 17, the 9th call is a manual call. At this time, when the other party calls, pick up the receiver. With this hook OFF, you can hear the other party's voice for one call, so the telephone 13 allows you to
Have a conversation with the other person.

If the caller is "Be", use the 1 incoming call key etc.
Communication is performed using the electronic computer 14.

Under the control of the AA type control means 18, since incoming calls are automatic, if there are calls from two parties, communication processing by the computer 14 immediately begins.

In this way, by having the function of allowing one incoming call under the control of the computer 14, it is possible to realize AM type operation and to automatically switch between AM type and AA type.

〔Example〕

FIG. 2 is a block diagram of an embodiment of the invention, FIG. 3 is a flowchart of an embodiment of the invention, and FIG. 4 is an example of a control sequence according to an embodiment of the invention.

Public line control unit 2 in the computer 14 shown in FIG.
yI control device 11.0 has AM type control means 17 and AA type control means 18 shown in FIG. Controls manual call reception and automatic call reception to the modem 12. Note that the electronic computer 14 and the modulation/demodulation device 12 are connected via an R3-232C interface.

For both the AM type and the AA type, the 2 call is an automatic call and is the same as the conventional automatic call, so the control when the 5 call arrives will be explained with reference to FIGS. 3 and 4.

■~■ shown in FIG. 3 correspond to ■~■ shown in FIG. 4.

*The communication control unit 21 sets the mode in advance (for example, AM type mode), and the public line control unit 20
Determine the mode and hold the 2nd call reception operation until a call reception instruction is received from the higher level.

■ Suppose you receive a call from the other party.

- In the AA type mode, the computer 14 immediately starts receiving calls. If it is AM type mode.

Pick up the receiver when the telephone 13 rings (hook 0FF)
).

■ If the other person is a human, a voice saying something like "Hello..." will be heard, so you can have a conversation.

■ If the other party is requesting data communication, it will be judged as 5 communication because the communication person will make a "beep" sound.

■ Issue 2 incoming instructions by pressing the incoming call key, etc.

(2) The public line control unit 20 controls the NCU/MODEM to enter the 9 call receiving operation.

■ Notify completion of incoming call.

■ Start sending and receiving data with the other party.

Fig. 5 is a block diagram of an applied system according to an embodiment of the present invention, Fig. 6 is an example of a sequence of AM type control by the system shown in Fig. 5, and Fig. 7 is an AA type control by the system shown in Fig. 5. An example sequence is shown below.

The system shown in FIG. 5 includes a public line control unit 20 that has AM type and AA type control functions, and a line control unit 30 that controls data communication via the line according to a predetermined protocol.
It has a business control unit 31 that controls execution of application programs, an incoming key monitoring unit 32 that monitors one incoming key, and the like.

In AM type (automatic call/manual call reception) operation, the 6th
The control of 9 incoming calls is performed according to the sequences shown in the figure.

■ When depending on 0PEN processing for the line from the business control unit 31, the line control unit 30. For the public line control unit 20,
It is notified that the AM mode is being operated.

(2) When a call is received, the public line control unit 20 determines the mode and, since it is an AM type, puts the incoming call processing on hold.

■ The operator picks up the phone (hook 0FF).

■ Listen to the sound from the handset and judge whether it is a single communication or a call (operator nest °).

■ For communication, the operator presses the 1 incoming call key.

■ The business control unit 31 receives and attaches the press notification of the 2-incoming call key.

■ Issue an instruction to turn on the ER damage signal at the R5-232C interface.

[Yes] Notify the NCU/MODEM that the ER damage signal has been turned ON.

■ Upon completion of incoming call, DR-ON will switch to NCU/MODEM.
will be notified from.

@DR-ON notification is sent to the business control unit 31.

■ Perform data transmission and reception processing.

In the AA type (automatic call origination/automatic call reception) operation, control of 9 call arrivals is performed according to a sequence such as @ to [phase] shown in FIG.

■ When the business control unit 31 requests 0PEN processing for a line, two line control units 30. For the public line control unit 20,
It is notified that the AA type mode is being used continuously.

0 I receive a phone call.

(2) The public line control unit 20 is notified of the interruption by Cl-0N. The public line control unit 20.

The mode is determined, and since it is the AA type, the following processing is performed.

■ Issue ER-ON to NCU/MODEM.

[Phase] Upon completion of incoming call, DR-ON connects NCU/MOD
You will be notified by EM.

@DR-ON notification is sent to the business control unit 31.

[Phase] Performs data transmission and reception processing.

〔Effect of the invention〕

As explained above, according to the present invention, it is possible to switch between the AM type and the AA type.
If the type (automatic call/automatic call).

Whereas it was necessary to prepare a separate telephone line for one call, it is now possible to use one telephone line for both communication and calls, improving cost and ease of use. It becomes possible to improve the

[Brief explanation of the drawing]

FIG. 1 is a diagram explaining the principle of the present invention. FIG. 2 is a block diagram of an embodiment of the present invention. FIG. 3 is a flowchart of an embodiment of the present invention. FIG. 4 is an example of a control sequence according to an embodiment of the present invention. FIG. 5 is a block diagram of an application system according to an embodiment of the present invention. FIG. 6 shows an example of a sequence of AM type control by the system shown in FIG. 5. FIG. 7 shows an example of a sequence of AA type control by the system shown in FIG. In the figure, 10 is a central office exchange, and 11 is a network control device. 12 is a modem, 13 is a telephone, 14 is a computer,
15 is a switching means, and 16 is a mode setting section. 17 represents an AM type control means, and 18 represents an AA type control means. Telephone (placed)

Claims (1)

[Claims] A telephone (13) and a computer (1) connected to a public line.
4) in a system that makes calls using a telephone (13) or communicates using a computer (14);
The incoming call control system includes an AM type control means (17) that controls automatic outgoing calls and manual incoming calls, and an AA type control unit (17) that controls automatic outgoing calls and automatic incoming calls.
18) and operation by automatic dialing/manual reception or automatic dialing/
Switching means for switching operation based on automatic call reception (15)
By selection by this switching means (15), the above-mentioned A
A calling/terminating control system characterized in that control is performed by an M-type control means (17) or by the AA-type control means (18).