JPH02277352A - Incoming call information storage call back system - Google Patents

Abstract

PURPOSE:To eliminate the trouble of a call back operation by storing the incoming time, the telephone number of an outgoing person, and the message from the outgoing person of each of plural incoming calls sequentially, displaying incoming information by performing a one-touch operation, and enabling the outgoing person to call back. CONSTITUTION:The incoming call arriving at a multifunctional telephone set 1 from the outgoing person via a storage program control system exchange (SPC) 20 is sent to an incoming detecting part 3 via a transmission/reception part 2. A processor 4 receives the transfer of a signal from the incoming detecting part 3, and stores outgoing person number data sent from the SPC 20 and time data from a time-piece part 6 into a memory A5. When a called party is absent, the message is stored into a memory B12 via the transmission/ reception part 2. When the called party comes back to home and depresses the outgoing key of a key part 9, the processor 4 informs an outgoing person number being displayed on a display control part 7 to the SPC 20 via the transmission/reception part 2, and performs the call back operation. The call back operation is performed one after another at every depression of the outgoing key.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to an incoming call information storage callback system, and in particular, when an incoming call is received at an 15DN terminal housed in a storage program controlled exchange, information regarding this incoming call is stored. This invention relates to an incoming call information storage and call return method that stores and displays incoming call information and makes a one-touch call to the displayed caller's telephone number.

[Conventional technology]

Conventional ISDN terminals (multifunctional telephones with display functions) only display the caller's telephone number and the time of arrival when answering an incoming call.

[Problem to be solved by the invention]

The above-mentioned conventional multi-function telephone with a display function has the function of displaying the caller's telephone number and the time of incoming call when answering an incoming call, but when the called party does not answer due to absence etc., multiple incoming calls during this non-answer period. The disadvantage is that you cannot later return these multiple incoming calls because the information cannot be displayed, and when you answer a call, you must dial the displayed number to call back the caller. There is.

[Means to solve the problem]

The incoming call information storage and callback method of the present invention allows an ISDN terminal housed in a storage program controlled exchange to receive an incoming call each time the ISDN terminal receives a call, regardless of whether or not the called party responds. a detection means for detecting the incoming call; a storage means for sequentially accumulating, after detecting the incoming call, the incoming time 2 caller telephone number and the message sent from the caller when the called party is absent; The present invention is characterized by comprising a display means for displaying the time of incoming call and a caller's telephone number, a reproduction means for reproducing the stored message of the caller, and a calling means for making a call to the caller's telephone number by a one-touch operation. .

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the incoming call information storage callback system of the present invention.

In Figure 1, the storage program controlled exchanger (hereinafter referred to as 5
A multi-function telephone with a display function housed in a PC) 20 (
1 (hereinafter referred to as MFT) is a transmitting/receiving unit (hereinafter referred to as R8>2) that transmits and receives signals and information to and from 5PC20.
an incoming call detection unit (hereinafter referred to as DET) 3 that detects an incoming call from
A processor (hereinafter referred to as PRC) 4 that performs all sequence control within the MFTl, a memory A (hereinafter referred to as MA) 5 that stores the arrival time and caller telephone number data for each incoming call when an incoming call is detected, and a memory A (hereinafter referred to as MA) 5 that stores time and time data in MA5. A clock unit (hereinafter referred to as TM) 6 that provides data, and a display control unit (hereinafter referred to as DPC) 7 that displays MA5 data on a display unit (hereinafter referred to as DPY) 8
, an input control unit (hereinafter referred to as INC) 10 that transmits key operation information from KY9 to the PRC 4,
Transmission control unit (hereinafter referred to as RCC) 11 that controls transmission of R82
, a memory (hereinafter referred to as MB) 12 for storing messages sent from a caller when a call arrives when the called party is absent, and MB1.
Message playback section (hereinafter referred to as MSG) 1 that plays back the contents of 2.
3.

MA5 and MB12 can store the arrival time 4 caller phone number data and messages from the caller for multiple incoming calls, and when the memory area is full, the oldest incoming call data is erased and the data of the most recent incoming call is written.

Next, the operation of this embodiment will be explained.

When a call arrives at MP'TI from a caller via 5PC20, the MFTI sends the incoming call to DET3 through R32, and DET3 detects the incoming call and notifies it to PRC4, regardless of whether or not the called party responds. PRC4 sends the caller number data sent from 5Pc2o via DET3 and the current time data from TM6 indicating the time of arrival to MA5.
Accumulate in. Also, if the called party remains unanswered for a predetermined period of time due to absence, etc., RCCI 1. R32,5PC20
A signal is sent to the caller to inform the caller of the absence of the called party.

Thereafter, when a message is sent from the sender, the message is stored in the MB12 via the R82. This completes the storage operation for one piece of incoming call information.

Then, when a call arrives at MFTl from another caller, the incoming call information is sent to MA5. It is similarly stored in the memory area next to MB12.

When the called party returns and presses the KY9 display key, the I
PRC4 recognizes the press of the display key via NC10, and
Read the oldest incoming call information from A5 and display the arrival time and caller telephone number of the incoming call on DPY8 via DPC7, and at the same time, if there is a message from the caller of this incoming call in MB12, send it to MS013 and send the message. Let playback occur.

When the called party presses the call key on the KY9, the
PR that recognizes the press of the call key via C10.

C4 instructs DPC7 to R the caller's telephone number that is being displayed.
It is transmitted to R32 via CCll, and R82 transmits this caller number to 5PC20. This causes a one-touch call to be made to the caller of the oldest incoming call. After the call ends, when the called party presses the display key of KY9 and then presses the call key, the caller can be called back with one touch based on the next incoming call information.

If the called party wants to delete the incoming call information after it is no longer used, press K.
MA by pressing the memory clear key of Y9.
5. It is possible to erase part or all of the contents of MB12.

〔Effect of the invention〕

As explained above, according to the present invention, the arrival time 2 caller telephone number and message from the caller are sequentially stored in the ISDN terminal for each of a plurality of incoming calls, and the incoming call information is displayed by one-touch key operation. Furthermore, since the caller can be called back, the troublesome call-back operation is eliminated.

8...Display part (DPY), 9...K part (K Y
), 10... Input control unit (INC), 11... Transmission control unit (RCC), 12... Memory B (MB), 13...
...Message playback section (MSG), 20..Storage program controlled exchange (SPC).

Claims (1)

[Claims] In an ISDN terminal housed in a storage program controlled exchange, there is a detecting means for detecting an incoming call each time the ISDN terminal receives an incoming call, regardless of whether or not the called party responds; Arrival time for each incoming call,
a storage means for sequentially storing a caller's telephone number and a message sent by the caller when the called party is absent; a display means for displaying the accumulated call arrival time and the caller's telephone number; An incoming call information storage call return system comprising: a reproduction means for reproducing a message; and a transmission means for transmitting a call to the caller's telephone number by a one-touch operation.