JPH0267060A - Incoming call response system - Google Patents

Abstract

PURPOSE:To respond to an incoming call only by the off-hook operation of an extension telephone set in a call pickup group receiving the incoming call by connecting the incoming call to the extension telephone set by referring to the content of a group number storage means and an incoming state storage means when the incoming arrives at the extension telephone set in the group and the extension telephone set performs off-hook in the same group. CONSTITUTION:When, for example, the incoming from the extension telephone set 7 arrives at the extension telephone set 5, a central control unit 2 reads out the group number G#1 of an incoming extension telephone set 5 from a group number memory device 3, and also, writes messages (in receiving incoming) and (extension number of extension telephone set 5) on the corresponding area of an incoming state memory device 4. Next, when, for example, the extension telephone set 6 performs the off-hook, the central control unit 2 recognizes the group number G#1 of the extension telephone set 6 by referring to the group number memory device 3, and recognizes the fact that the incoming arrives at the extension telephone set 5 with the group number G#1 by referring to the incoming state memory device 4. In such a way, the extension telephone set 6 can respond to the incoming call to the extension telephone set 5 only by performing the off-hook instead of the extension telephone set 5.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an incoming call answering system, and more particularly to an incoming call answering system in a private automatic branch exchange.

[Conventional technology]

Conventionally, this type of incoming call answering system consists of a group of extension telephones, and when a call is received on one extension telephone within the group, another extension telephone responds in place of the incoming extension telephone by dialing, etc. There is a call pickup method.

[Problem to be solved by the invention]

The conventional call pickup method described above has the disadvantage that it is cumbersome because the call pickup function number must be dialed using an extension telephone that answers incoming calls on behalf of the user.

[Means to solve the problem]

The incoming call answering method of the present invention includes, in a private automatic branch exchange,
Group number storage means for storing the number of the call pickup group to which each extension telephone belongs; call reception state storage means for storing the call reception status for each extension telephone within the group; The present invention is characterized by comprising control means for connecting the incoming call to the extension telephone by referring to the contents of the group number storage means and the incoming call state storage means when the telephone receives a call and an extension telephone in the same group goes off-hook. .

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing one embodiment of the present invention.

In FIG. 1, 1 is a call path switch, 2 is a central control unit, 3 is a group number storage device, and 4 is an incoming call status storage device. ~6,7
is housed, and extension telephone 5. 6 constitute the same peak-up group (group number G#1).

Next, the operation of this embodiment will be explained.

First, the call pickup group number to which each extension telephone belongs is stored in the group number storage device 3. Therefore, in this embodiment, extension telephone 5. The group numbers .about.6 are all stored as G#1.

In this state, for example, when an incoming call is received from the extension telephone 7 to the extension telephone 5, the central control unit 2 reads the group number G#1 of the incoming extension telephone 5 from the group number storage device 3, and also reads the group number G#1 of the incoming extension telephone 5 from the incoming call state storage device 4. #1 Write "Incoming call" and "Extension number of extension telephone 5" in the corresponding area. Next, for example, when the extension telephone 6 goes off-hook, the central control device 2 refers to the group number storage device 3 to learn the group number G#1 of the extension telephone 6, and refers to the incoming call status storage device 4 to set the group number G#1. extension telephone 5
know that there is an incoming call. That is, the central control unit 2 determines that the extension telephones 5 and 6 belong to the same group, and connects the extension telephones 7 and 6 via the call path switch 1 in a well-known manner.
Make connections between.

Therefore, extension telephone 6 can respond to an incoming call to extension telephone 5 on its behalf simply by going off-hook.

It is clear that any extension telephone belonging to group number G#1, including extension telephone 5, can respond to an incoming call even if it goes off-hook. It goes without saying that when an extension telephone in a pickup group that is not receiving a call goes off-hook, a generally known call connection is established.

〔Effect of the invention〕

As explained above, the present invention makes it possible to answer an incoming call only by off-hooking the extension telephone in the incoming call pickup group, so the extension telephone dials the call pickup function number after making the call. It has the effect of eliminating annoyance.

Figure 1

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing one embodiment of the present invention. 1...Call path switch, 2...Central control device, 3.
. . . Group number storage device, 4 . . . Incoming call status storage device, 5, to 6, 7 . . . Extension telephone. 5, 6.7: Uchijo Denwajima

Claims (1)

[Claims] In the private automatic branch exchange, group number storage means stores the number of the call pickup group to which each extension telephone belongs, and call reception state storage means stores the reception state of calls to the extension telephones in the group for each group. and control means for connecting the incoming call to the extension telephone by referring to the contents of the group number storage means and the incoming call status storage means when an extension telephone in the same group receives an incoming call and the extension telephone in the same group goes off-hook. An incoming call response method characterized by: