JPH03282639A - Remote maintenance system - Google Patents

Remote maintenance system

Info

Publication number
JPH03282639A
JPH03282639A JP2082715A JP8271590A JPH03282639A JP H03282639 A JPH03282639 A JP H03282639A JP 2082715 A JP2082715 A JP 2082715A JP 8271590 A JP8271590 A JP 8271590A JP H03282639 A JPH03282639 A JP H03282639A
Authority
JP
Japan
Prior art keywords
remote maintenance
service processor
processor
fault
maintenance device
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2082715A
Other languages
Japanese (ja)
Inventor
Seiki Sakai
清貴 酒井
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP2082715A priority Critical patent/JPH03282639A/en
Publication of JPH03282639A publication Critical patent/JPH03282639A/en
Pending legal-status Critical Current

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  • Debugging And Monitoring (AREA)

Abstract

PURPOSE:To omit a task where a maintenance engineer checks periodically the fault information collecting state of a service processor via a remote maintenance device by performing the +1 addition every time the service processor collects the fault information and informing the remote maintenance device of the occurrence of a fault when the count value is equal to a prescribed level. CONSTITUTION:In a data processing system, a CPU 10 is connected to a service processor 20 via a bus 40 and the processor 20 is connected to a remote maintenance device 30 via a telephone circuit 50. Then a counting action is carried out every time the processor 20 collects the fault information. When the count value is equal to a prescribed level, the occurrence of a fault is informed to the device 30. Thus it is possible to omit a task where a maintenance enginner checks periodically the fault information collecting state of the processor 20 via the device 30.

Description

【発明の詳細な説明】 〔産業上の利用分野〕 本発明は遠隔保守方式、特に中央処理装置の障害情報を
採取する機能を持ったサービスプロセッサと通信するこ
とによって、この中央処理装置の保守を行なう遠隔保守
装置の遠隔保守方式に関する。
[Detailed Description of the Invention] [Industrial Application Field] The present invention provides a remote maintenance method, in particular, a method for maintaining a central processing unit by communicating with a service processor having a function of collecting failure information of the central processing unit. This invention relates to a remote maintenance method for a remote maintenance device.

〔従来の技術〕[Conventional technology]

従来、この種の遠隔保守方式においては、サービスプロ
セッサによる遠隔保守装置への障害の通報は、システム
チエツクやプロセッサチエツクなどのように、著しい性
能低下によりシステムの運転に大きな問題となる障害に
ついて行っており、メモリ1ヒッl−エラーや■/○エ
ラーなとのように間歇障害で、システムの運転上特に問
題とならない障害については通報を行なわないようにな
っている。
Conventionally, in this type of remote maintenance method, the service processor reports failures to the remote maintenance equipment for failures that cause serious problems in system operation due to significant performance deterioration, such as system checks and processor checks. In addition, intermittent failures such as memory 1-hit errors and ■/○ errors that do not pose a particular problem in system operation are not reported.

〔発明か解決しようとする課題〕[Invention or problem to be solved]

しかし、近来のデータ処理システムいおいては、障害に
対する技術的進歩によってシステムチエツクやプロセッ
サチエツクといった重大障害は急速に減少しつつある。
However, in recent data processing systems, serious failures such as system checks and processor checks are rapidly decreasing due to technological advances in dealing with failures.

そこで、従来間歇障害てありシステムの運転には特に問
題とならないとされできた障害についても保守を要求さ
れてきており、また予測保守といった観点からも、複数
回発生した間歇障害について解析を行うことによって、
将来障害装置となりうる装置を判定し、事前に保守作業
を行うことを要求されている。ところか上述したように
従来の方式ては、発生の度に通報してもその効果が無い
ためにメモリ1ピッ1−エラーや■/○エラーなどのよ
うな間歇障害は遠隔保守装置への通報対象となっていな
い、このため保守者か定期的に遠隔保守装置によってザ
ーヒスプロセッーリーの障害情報採取状況をチエツクす
るといった作業が必要となり、さらにこれか必ずしもタ
イムリーに行われないという問題点がある。
Therefore, maintenance is now required even for intermittent faults that were considered not to be a particular problem for system operation, and from the perspective of predictive maintenance, it is necessary to analyze intermittent faults that have occurred multiple times. By,
It is required to identify devices that may become faulty in the future and perform maintenance work in advance. However, as mentioned above, in the conventional method, reporting every time it occurs has no effect, so intermittent failures such as memory 1 pin 1 errors and ■/○ errors are not reported to the remote maintenance device. Therefore, maintenance staff or a remote maintenance device must periodically check the failure information collection status of Zahis Processor, and this is not always done in a timely manner. There is.

〔課題を解決するだめの手段〕[Failure to solve the problem]

本発明の遠隔保守方式は、中央処理装置と中央処理装置
の障害情報を採取する機能を持ったサービスプロセッサ
とこのサービスプロセッサと通信することによって遠隔
地から中央処理装置の保守診断を行う遠隔保守装置とを
有するデータ処理システムにおいて、サービスプロセッ
サが障害情報を採取する度に+1加算を行うカウンタ手
段と、このカウンタ手段のカウント値が定められた値に
なったときに障害の発生を遠隔保守装置に通知する通報
手段とを有することにより構成される。
The remote maintenance method of the present invention includes a central processing unit, a service processor that has a function of collecting failure information of the central processing unit, and a remote maintenance device that performs maintenance diagnosis of the central processing unit from a remote location by communicating with the service processor. In a data processing system, the data processing system includes a counter means that increments by +1 each time the service processor collects fault information, and a remote maintenance device that indicates the occurrence of a fault when the count value of the counter means reaches a predetermined value. and reporting means for notifying the user.

〔実施例〕〔Example〕

次に、本発明の実施例について図を参照して説明する。 Next, embodiments of the present invention will be described with reference to the drawings.

第2図は本発明か適用されるデータ処理システムの構成
図で、中央処理装置10とサービスプロセッサ20とは
バス40によって接続されており、サービスプロセッサ
20と遠隔保守装置30とは電話回線50によって接続
されている。
FIG. 2 is a block diagram of a data processing system to which the present invention is applied, in which the central processing unit 10 and the service processor 20 are connected by a bus 40, and the service processor 20 and the remote maintenance device 30 are connected by a telephone line 50. It is connected.

第1図は本発明の一実施例のフローチャートで、サービ
スプロセッサ20が中央処理装置10から障害発生を受
信し、特にその障害かI10エラーてあった場合を例と
したサービスプロセッサ20の動作のフローを示してい
る。本例では■/○エラーのサービスプロセッサ20に
よる遠隔保守装置30への通報は、■/○エラーか10
回発生した時点としている。
FIG. 1 is a flowchart of an embodiment of the present invention, in which the service processor 20 receives a fault occurrence from the central processing unit 10, and the flow of the operation of the service processor 20 is exemplified in the case where the fault is an I10 error. It shows. In this example, the service processor 20 reports the ■/○ error to the remote maintenance device 30 whether it is the ■/○ error or 10.
This is the point in time when the incident occurred.

中央処理装置10から障害か通知されると、この発生障
害がI10エラーか否かを判別しくステップ■)、I1
0エラーでなければ他の障害情報採取処理に移行する。
When a failure is notified from the central processing unit 10, it is determined whether the generated failure is an I10 error or not (step ■), I1
If there is no error, the process moves to other failure information collection processing.

I10エラーであった場合には、中央処理装置10から
BUS40によってI10エラー情報を採取保持する(
ステップ■)。ここてカウンタを+]する(ステップ■
)。
If it is an I10 error, the I10 error information is collected and held from the central processing unit 10 via the BUS 40 (
Step ■). Here, increase the counter (step ■
).

次いてカウンタの値が10になったかチエツクしくステ
ップ■)、10てな(すれは■/○エラー1章害に関す
る処理を終了し次処理へ移行する。カウンタの値が10
であったら、遠隔保守装置30へ電話回線50によって
通報を行う(ステップ■)。
Next, check if the counter value has reached 10 (step ■), 10 (if it is), complete the process related to error Chapter 1 and move on to the next process.
If so, a notification is sent to the remote maintenance device 30 via the telephone line 50 (step 2).

通報を行ったらカウンタをリセットしくステップ■)、
新たな■/○エラー障害発生カウントに備える。
After making a report, please reset the counter (step ■).
Prepare for new ■/○ error failure occurrence counts.

遠隔保守装W 30は、ステップ■て通報を受りると■
/○エラーの多発を保守者に知らせる。保守者は、遠隔
保守装置30から電話回線50によってサービスプロセ
ッサ20に保持された■10エラー障害情報を読出ず。
When the remote maintenance device W 30 receives the report in step ■,
/○ Inform maintenance personnel of frequent errors. The maintenance person did not read the 10 error failure information held in the service processor 20 from the remote maintenance device 30 via the telephone line 50.

〔発明の効果〕〔Effect of the invention〕

以+説明したように本発明は、中央処理装置と、中央処
理装置の障害情報を採取する機能を持ったサービスプロ
セッサと、このサービスプロセッサと通信することによ
って遠隔地より中央処理装置の保守診断を行う遠隔保守
装置とを構成装置とするデータ処理システムにおいて、
サービスプロセッサか、障害情報を採取する度にカラン
l−を行う手段と、このカウントが定められた値になっ
たときに障害の発生を遠隔保守装置に通知する手段を有
することによって保守者か定期的に遠隔保守装置によっ
てサービスプロセッサの障害情報採取状況をチエツクす
るといった作業が必要なく、所定のエラー回数に達した
時点て通報されることにより、きめ細かてタイムリーな
保守作業を行うことかできる効果かある。
As explained above, the present invention includes a central processing unit, a service processor having a function of collecting failure information of the central processing unit, and a service processor capable of performing maintenance diagnosis of the central processing unit from a remote location by communicating with the service processor. In a data processing system that includes a remote maintenance device that performs
The service processor has a means for performing a count every time fault information is collected, and a means for notifying the remote maintenance device of the occurrence of a fault when this count reaches a predetermined value. There is no need to manually check the failure information collection status of the service processor using a remote maintenance device, and by being notified when a predetermined number of errors has been reached, detailed and timely maintenance work can be performed. There is.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明の一実施例のフローチャー1へ、第2図
は本発明が適用されるテータ処理システムの構成図であ
る。 1 ・・中央処理装置、 20・・ ザーヒスプロセッ サ、  0 ・・遠隔保守装置、  0 パス、50・電 話回線。
FIG. 1 is a flowchart 1 of an embodiment of the present invention, and FIG. 2 is a block diagram of a data processing system to which the present invention is applied. 1.Central processing unit, 20.Zahis processor, 0.Remote maintenance device, 0.Path, 50.Telephone line.

Claims (1)

【特許請求の範囲】[Claims] 中央処理装置と中央処理装置の障害情報を採取する機能
を持ったサービスプロセッサとこのサービスプロセッサ
と通信することによって遠隔地から中央処理装置の保守
診断を行う遠隔保守装置とを有するデータ処理システム
において、サービスプロセッサが障害情報を採取する度
に+1加算を行うカウンタ手段と、このカウンタ手段の
カウント値が定められた値になったときに障害の発生を
遠隔保守装置に通知する通報手段とを有することを特徴
とする遠隔保守方式。
In a data processing system that includes a central processing unit, a service processor that has a function of collecting fault information of the central processing unit, and a remote maintenance device that performs maintenance diagnosis of the central processing unit from a remote location by communicating with the service processor, The service processor has a counter means that adds +1 each time the service processor collects fault information, and a reporting means that notifies the remote maintenance device of the occurrence of a fault when the count value of the counter means reaches a predetermined value. A remote maintenance method featuring
JP2082715A 1990-03-29 1990-03-29 Remote maintenance system Pending JPH03282639A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2082715A JPH03282639A (en) 1990-03-29 1990-03-29 Remote maintenance system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2082715A JPH03282639A (en) 1990-03-29 1990-03-29 Remote maintenance system

Publications (1)

Publication Number Publication Date
JPH03282639A true JPH03282639A (en) 1991-12-12

Family

ID=13782111

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2082715A Pending JPH03282639A (en) 1990-03-29 1990-03-29 Remote maintenance system

Country Status (1)

Country Link
JP (1) JPH03282639A (en)

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