JPH038081A - Automatic cash transaction device - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Application of the Invention] The present invention relates to an automated teller machine, and particularly to a maintenance system suitable for unmanned operation of an automated teller machine.

[Background of the invention]

Automatic transaction devices (hereinafter collectively referred to as ATMs) such as automatic teller machines, cash deposit machines, or combinations of these machines are installed in banks' lobbies.

An employee (bank employee) at the store where the bank is installed replenishes banknotes and paper. However, in recent years, as financial institutions have been closed on Saturdays, it has become necessary to solve problems associated with the operation of ATMs on holidays.

A: Banks may be unmanned during holiday operation, and there are many problems with its operation and maintenance.

One of these is the replenishment of banknotes. If it is a normal H where the bank employee is working, even if the cash in the payment cassette runs out, the cash can be immediately replenished, but if there is no bank employee on holiday, the transaction at that H cannot continue. One idea to solve this problem is, for example, to set up a centralized monitoring center staffed with maintenance personnel, and to monitor the ATMs of multiple stores.
One possible method is to centrally monitor this.

FIG. 1 conceptually shows the above system, in which each ATM 1 of branches A and B is connected to the monitoring equipment f! of monitoring center C.
'12, the monitoring device 2 is equipped with a CR'I' display 3, and the monitoring information from each A'rM connected to this can be displayed on the (R'r display;3). Suppose that the ATM at store A is running low on cash and a warning is displayed on the CRT display 3.A maintenance worker brings a cassette filled with cash,
When heading to store A, the clerk must bring the door shaft of the ATM in addition to the cash cassette. If the above-mentioned maintenance work occurs at multiple stores, the maintenance personnel who visit these stores will have to carry a large number of keys, which is not desirable for crime prevention.

In other words, if a nail is dropped or the ATM is stolen, the key to the relevant ATM must be immediately replaced and measures must be taken to prevent the key from being used by another person.

[Purpose of the invention]

In view of the above-mentioned problems, the present invention aims to provide a maintenance system that eliminates the need for maintenance personnel to carry a key to open the ATV.

[Summary of the invention]

In order to achieve the above object, in the present invention, an automated teller machine connected to a remote monitoring system has #2 means on a maintenance door that can be opened by an electric signal, a PIN code input means for maintenance personnel, and The present invention is characterized by comprising a control means for controlling the locking means to be released when the password code inputted from the means has a specific relationship with the password code preset from the remote monitoring system.

(Embodiments of the invention) Hereinafter, details of the present invention will be explained using examples.

FIG. 2 shows a state in which the rear door of the ATM according to the present invention is open, and in this example, inside the ATM there are a banknote payment unit 41, a banknote deposit unit 52, a passbook printing unit 6g, and a magnetic card R/W. A unit 7 for printing statement slips is installed, and the bill payment unit 4 is removably attached to cassettes 8 and 9 in which 1,000-yen bills and 1,000-yen bills for payment are set, respectively. . On the other hand, the banknote deposit unit 5 includes a deposit cash cassette O for storing banknotes deposited by the customer. These cassettes are
Each can be removed from the ATM main body, and when removed, it functions as a small, locked safe.When replenishing banknotes or receiving cash, you can directly store cash by removing the entire cassette. Kuchi Sō is performed without touching the hands. This is holiday A
'I' This is an important element when the M operation is performed by maintenance personnel other than bank employees.

FIG. 3 is a view showing the A'FM with the rear door closed, with reference numeral 1 indicating a handle and reference numeral 12 indicating an operation panel for inputting an encryption code.

FIG. 4 is a detailed view of the operation panel 12, in which 13 is a keyboard for inputting codes, and 14 is a numerical value display.

FIGS. 5(A) and 5(B) are explanatory diagrams of the locking mechanism interlocked with the handle 11, and the rear door has a locking pin 16.
16', it is locked to the ATM housing at the top and bottom.

The locking pin 16,16' is attached to the rotating plate 15, and the rotating plate I5 is connected to the handle II.

When the handle 11 is turned to the left, the rotating plate 15 rotates clockwise as shown by the arrow, and the lock pin 1
6.16' moves downward and upward, respectively, to release the lock and open the door. The rotating plate 15 includes:
As shown in FIG.

A notch 15' is formed in which the fulcrum 1 is attached.
One end of a lock fitting 18 that rotates about 9 is engaged. The other end of the locking fitting 18 is connected to a plunger 17, and by energizing the plunger 17, the locking fitting 18 is removed from the notch 15', and at this time, the handle is activated. It is. below,
The specific operation of an ATM equipped with such an electrical locking mechanism will be explained below.

FIG. 7 is a configuration diagram of a system according to the present invention comprising the above-mentioned A l' M 1 and the monitoring device 2. As shown in FIG. The operation of the ATMI is controlled by a control unit 20 including a microprocessor, and the above-mentioned operation pulses 12 and payment unit 4.
Deposit unit 52, passbook printing unit 6, statement printing unit 7, g! includes a storage device 21, a line control unit 22. Door control section 23. A customer drying panel 12' is connected, and a plunger 17 for unlocking the door is connected to the door control section 23. On the other hand, the monitoring device 2 includes a control unit 25 including a microprocessor, a communication control unit 24 . Entering keyboard 26. A CRT display 3 is connected, and a plurality of ATMs can be connected to the ID control section 24.

FIG. 8 is a diagram showing the communication procedure between the monitoring device 2 and ATMI. The monitoring device 2, through the communication control unit 24,
The control unit 25 sequentially outputs a polling signal to each ATM. On the other hand, in A'rM 1, when polling is received via the line control unit 22, the control unit 20 determines whether or not it is polling for the own station, and if it is polling for the own station, the bill payment unit 49 bill deposit unit The status of the 51-letter one-limit printing unit 6 and statement slip printing unit 7 is checked, and the resulting data is passed through the line control unit 22 again to the monitoring device 2.
Send to.

When the control unit 25 of the monitoring device 2 receives the data from the A"I'M, it displays it on the display 3 as ATM status information. In this case, the data for each ATMI machine is displayed each time it is received. Since the screen changes frequently and is difficult to read, the status of multiple ATMs to be monitored is displayed on one screen, and when there is a change from the previous status (
For example, only when there are few banknotes left, the corresponding display part may be blinked or a warning such as a chime may be issued.

On the other hand, the monitoring center sends commands to each ATM (
For example, power off instructions, opening/closing station instructions, etc.).

When a maintenance person inputs a command from the keyboard 26, the command is transmitted to the ATM, and the control unit 20 of each ATV performs a control operation in response.

Now, the ATM is sending information indicating that the remaining banknotes in the 10,000 yen cassette 9 are running low.

The information is displayed on the display 3. The supervisor heads to the bank where the ATM is located, carrying a cassette containing 10,000 yen notes. In order to enter the A'rM maintenance area within a bank, one must open the entrance/exit door of one branch.1 Normally, the store door is incorporated into the entire store's security system, and one other than the A'rM maintenance area must be opened. The present invention does not particularly limit the method of passing through the entrance/exit (normally, the entrance/exit door is opened by remote control from the security center).

When the maintenance worker who brought the 10,000 yen cassette reaches the rear door of the ATM, he enters the encryption code from the input keyboard 13 shown in FIG. The code to be input at this time is 1, for example, the number that the maintenance worker inputs from the input keyboard 26 of the monitoring device 2 before heading to the bank and sends to A'L'M in advance. In the ATM, the above number is stored in the storage device 21, and when the guard enters the code code and presses the "confirm" key, the control unit 20 of the ATM stores the number in the memory table! ! Compare it with the encryption code stored in 21,
If the two match a specific relationship 1, for example, the plunger 17 is energized in the door control unit 23, and the handle of A'l'M is released. In this case, in order to prevent unauthorized opening of the door by anyone other than authorized maintenance personnel, a limit is placed on the number of incorrect inputs of the PIN code, and if the incorrect input continues more than a predetermined number of times, an alert is sent to the monitoring center, and the center side Unlocking using the memory code is suspended until a predetermined command is given, and the guard opens the ATM door.
It becomes possible to exchange the empty 10,000 yen cassette 9 with the cassette that you brought with you.

Further, the door may be locked by an automatic locking method that detects that the maintenance personnel has closed the door and returns the plunger 17 to its original position.

By adopting the above method, maintenance personnel can perform maintenance work without having to hold the door key of each ATM, allowing them to operate multiple ATMs at once.
Safety is guaranteed even when V is maintained. In addition, if you use the number entered in advance from the monitoring center as a password,
Since this number can be changed each time maintenance is performed, it is possible to prevent confidential information from being leaked to a 23rd party.

It should be noted that various modifications can be made to the above-mentioned embodiment.1 For example, the keyboard of the panel 12' for customer capture may be used instead of the code input keyboard 13 for maintenance personnel, or the code input code may be recorded. It is also possible to use magnetic cards. In addition, as shown in FIG. 9, each fulcrum has an in-house monitoring device 28 and a monitoring center monitoring device! ! A switch 27 is provided to switch between 2 and 2, and during manned operation, the switch 27 is switched to the in-house monitoring equipment fi 28 side, and during maintenance, this equipment l! It is also possible to send an encryption code from 28 and release the handle by referring to the above-mentioned PIN code, and during unattended operation, change over the changeover switch 27 so that the PIN code can be set from the monitoring center side.

In this way, in-store management and monitoring center management can be carried out independently.

(Effects of the Invention) As is clear from the explanation below, according to the present invention, a password is set in advance via a remote monitoring device, and Δ'I
' Since the door of A TV can be opened when the PIN code corresponding to the above code is entered when opening the door of M, maintenance staff can maintain the ATM without having to bring nails. Since the dark 4T coat can be changed at any time, it has the advantage of preventing fraud by a third party6.

[Brief explanation of the drawing]

Figure 1 is a conceptual diagram of the connection of the A1M monitoring system, Figure 2 is a diagram of the internal configuration of the 81M as seen from the back of the device, and Figure 3 is the configuration of the back of the ATV according to the present invention. Figure 4 is details of the operation panel that does not require code input 7 tables - Figures 5 (A) and (B) are diagrams for explaining the operation of the locking mechanism of the ATM door, Figure 6 is Δ° 7 is a detailed diagram of the unlocking mechanism of the 1゛M door, FIG. 7 is a connection configuration diagram of the ATM and the monitoring device according to the present invention, and FIG. FIG. 9 is a diagram showing another embodiment of the present invention that enables switching between an in-house monitoring device and a central monitoring device. 31...A l' M, 2
...Monitoring device. 3...Display device, 4...Banknote payment unit. 5...Banknote deposit unit, 6...Passbook printing unit. 7... Statement printing unit, 8... Thousand yen cassette. 9...Yen cassette, 1o...Deposit cassette. 11...Handle. I2...Operation panel for password input/display. 13...Password input keyboard. 14...Display device, 15...Rotary plate, 16...Lock bin, 16'...Lock pin. I7...Plunger magnet. 18... Lock fitting, 19... Fulcrum. 20...Control unit, 21...Storage device. 22... Line control unit, 23... Door control unit. 24... Communication control unit, 25... Control unit. 26...Input keyboard. 27...Monitoring device changeover switch. 28... In-house monitoring device. 1. No. η

Claims (1)

[Claims] 1. An automated teller machine installed in a bank branch, a first monitoring device that remotely monitors the automated teller machine at a remote location away from the branch, and an automated teller machine installed in the branch. a second monitoring device for monitoring, a switching device for switching between the first monitoring device and the second monitoring device, and a maintenance door locking device that is installed in the automatic teller machine and can be opened by an electric signal; an input means installed in the automatic teller machine and into which a PIN code is input by a maintenance worker; and an input means installed in the automatic teller machine and inputting a PIN code set in advance from the first monitoring device or the second monitoring device. storage means for storing, and when switched to the first monitoring device by the switching means, a PIN code set in advance and stored from the first monitoring device and the input PIN code are in a specific relationship; At some point, when the maintenance door locking means is controlled to release and the switching means switches to the second monitoring device, the second monitoring device
An automatic cash transaction system comprising: a control means for controlling release of the maintenance door locking means when a password code preset and stored from a monitoring device and the input password have a specific relationship.