JPH04196655A - Switching equipment with incoming call priority condition matching function - Google Patents

Abstract

PURPOSE:To allow the user to receive an incoming call only in matching with a predetermined priority condition through its telephone set by providing a storage section storing priority information decided by a called telephone set to the exchange. CONSTITUTION:When an incoming call signal includes priority information, the information is collated with information of a storage section 101-3 of an exchange 101 storing priority information decided by a called telephone set FK1 in advance at an incoming call condition collation section 101-4. Only when the priority information included in the incoming call signal satisfies the condition decided by the called party, the incoming call is accepted and when an automatic answering function is available, the function is used for other calls, and when no automatic answering function is available, a call tone is silenced and disable acceptance of an incoming call is informed to the caller. Thus, a pleasant daily life is enjoyed efficiently without violence of a telephone call.

Description

DETAILED DESCRIPTION OF THE INVENTION (1) Field of the Invention The present invention relates to an exchange connected to a private network or a public telephone network, and particularly relates to incoming calls.

(2) Prior Art Conventional conventional exchanges are configured to emit an incoming ring tone on the telephone without distinguishing between all incoming calls. You can stop the incoming ringer and start a call.

(3) Invention or problem to be solved Therefore, the telephones currently in common use are
When a caller makes a dial call to a specific called party (communicator), the called party's telephone always rings or sounds unless it is busy, so even if the called party is busy, In addition, there is a need to hang up the receiver when receiving unnecessary and non-urgent calls such as annoying sales commercials.

However, if an answering machine is still in use, or if you rely solely on it and are not near the telephone to answer the call, if the caller's communication is truly important or confidential; the content is clear. It was not communicated to the
In other cases, the information was not communicated to the called party due to hesitation in recording. Therefore, in the case of business, important persons (VI
be disrespectful to P), miss opportunities for business negotiations,
In private communications, marriage negotiations may be unsuccessful, confidential information about close relatives may not be conveyed accurately, and even in the case of communications from a foreign country, there may be economic problems such as the caller or called party having to call again. In some cases, this resulted in a loss of focus and a waste of time.

On the other hand, the current telecommunications industry is said to be in the era of building 15DN, and it is said that various new services will be possible in the future. Regarding telephone services, the following services are said to be launched in the near future.

1) If you travel, etc., away from the caller's telephone number or self-identification number (or the exchange that houses the called (incoming) telephone, or the home telephone with which you have a subscribed contract); (equivalent to a subscriber phone number as self-identification information) I bring it with me and use it on my phone when I'm out.
When a D card is inserted, it has the same functions as a telephone owned by the ID cart. Therefore, telephone charges associated with use are added to the home telephone.

As for 1) and 2) above, it can be said that we are approaching the age of personal communication, where each person owns their own telephone. On the other hand, from the point of view of the person receiving the call from the caller (receiver), it can be said that the following detailed communication is now required.

3) Ensuring privacy 4) Emphasizing the rights of the callee In these times, the above-mentioned inconvenience is considered to be a mismatch between the progress of communication and the rights of people in daily life, and is a problem that requires major improvement. There was.

SUMMARY OF THE INVENTION An object of the present invention is to provide an exchange equipped with a call priority condition matching function so that only incoming calls that meet predetermined priority conditions are answered by the telephone.

(4) Structure of the Invention In order to achieve this object, the switching system with a call priority condition checking function of the present invention is designed to detect whether a telephone controlled by the switching system receives an incoming call from an outside line and whether priority information is included in the incoming call signal. If the priority information specified by the called telephone is checked in advance with the information in the storage section of the exchange that stores the priority information, the priority information contained in the called signal or the condition specified by the called party is checked. This feature is characterized in that an incoming call is established only when the

(Function) According to the present invention, it is possible to distinguish between the urgency of the caller's communication, whether it is a report or a request to the called party, whether it is a local call or a long distance call, and whether it is an important person or not. On the other hand, the calling party identification information indicating the number of international calls is identified by the central office exchange or PBX that accommodates the called telephone, and whether the called party is busy accepting incoming calls or not, the number of the international call is Priority condition information, such as accepting a call even if it is unreasonable, is obtained from the incoming telephone in advance and stored in the exchange information storage unit, and when an incoming call is received, it is included in the incoming call information. The caller's identification information is checked against the priority condition information of the called phone, and the call is established only when the caller's communication importance or the called party's priority conditions are satisfied, and the answering function is used for other cases. In addition, I can take advantage of this, and if it is not on, I can take countermeasures such as silencing the ringer and notifying the caller that the call cannot be received.

(Example) The configuration and functions of the present invention will be explained below using the drawings.

FIG. 1 is a system diagram according to the present invention, and also shows an example of the configuration of an exchange equipped with an incoming call priority condition matching function.

A PBX or central office exchange 101 having the above-mentioned functions is installed in the center of FIG. ing. The communication control unit 101-2 has a function of inspecting and decoding call information regarding opening and closing of communication path switches. In addition to storing information from the calling telephone, the storage unit 101-3 stores communication information regarding the subordinate telephones PK1, etc., or particularly stores incoming call priority information sent in advance from the subordinate telephones. are doing. In addition, the incoming call condition matching unit 10i4
has the function of checking and comparing the conditions such as the urgency of communication indicated by the calling party with the call priority conditions indicated by the called telephone FK. To the right of the PBX or central office exchange 101, a general telephone or an extension telephone FK accommodated by the PBX is installed via a subscriber line.

FIG. 2 shows an example of the configuration of a telephone with an incoming call priority condition setting function.

In FIG. 2, reference numeral 2 denotes a dialing and signal transmitting section, which has the function of amplifying the dialing signal at the time of a call and the signal from the telephone transmitter 6 at the time of a call, and transmitting the amplified signal to the subscriber line L1+L2. 2 is a signal receiving unit which rings a bell 8 when the conventional conditions for establishing a call are met when the call priority condition set by the called telephone is satisfied from the PBX or the central office exchange 1; Incoming call (i.e. message service switch 9 status (9-
In case 1), when the handset is in a hang-off state, it has a function of receiving a control signal from the control unit 4, blocking the subscriber line, L2, and starting a conversation with the caller. In addition, if the incoming call priority conditions set by the owner of the telephone are not satisfied and the message service function is not added to the PBX or central office exchange, the telephone bell 8 will ring for incoming calls. Communication control unit 1-2 of PBX or central office exchange
In response to the control signal sent from the control unit 4, the control section 4 shifts the message service switch 9 to the state (9-2>), and the message service switch 9 (9-2>) is activated, and the message service switch 9 (9-2) is activated, and the message service switch 9 (9-2) is activated. It has a function that notifies the caller of a message such as "Please call me tomorrow (in what hours)."

The incoming call condition setting device 10, which is a feature of the present invention, will be described in detail below.

Even if we look at the callee's daily life or work status at work, there are very few situations in which he or she can answer even a (not very important) phone call, and it is usually because the callee is busy with some kind of work. There are many cases where you are doing the following. but,
If you look closely at the content of your work, even when you are doing very complex or important work, you may not have a lot of time to do it, and you may be able to take a break and answer the phone.

On the other hand, the conditions on the caller's side may vary. In particular, there may be a variety of situations, such as teasing someone who has free time even if there is no need to make a call right now, or wanting the other person to answer if they have free time, or wanting to make an emergency call.

The degree of need of the caller and the conditions for answering the callee's phone are expressed as quantitatively as possible, and the call is established only when both conditions match, and if they do not match, the incoming call is rejected. It is the role of the incoming call condition setting device 10 to match the purpose, such as by recording the message on the answering machine or by recording the message on the answering machine.

The explanation begins by quantifying the caller's urgency and the called party's priority conditions. Tables 1 to 4 show examples of these. Table 1 focuses on the urgency of the caller's communication, and compares this with the priority conditions of the called party.If the matrix is marked O, the call is established, and if it is marked X, the call is established. This is an example of not doing this. These conditions are often determined by the subjectivity of the called party, and in many cases cannot be determined in general.

Table 2 focuses on the relative distance between the telephones of the caller and the called party (subscribers in the 23 wards of Tokyo with NTT's area code 03), and makes long-distance calls. This is an example of making it easier to establish a call, which is essential for international calls. Table 3 is an example in which the caller facilitates the establishment of communication with an important person (a person of high status or power). Table 4 focuses on the content of the caller's communication, and in the selection based on the callee's subjective opinion, the callee's undesired requests are low and the reports that are advantageous (for example, information provision) are high;
Particularly profitable reports are examples of high incoming calls.

Next, the role and operation of the incoming call condition setter IO will be explained.

The setting of the call incoming conditions is changed on an hourly, daily, weekly, or monthly basis depending on how busy the telephone subscriber is at the time, his social status, and his environment. For example, when you are a salaried worker and go home after your daily work and relax after dinner, Table 1 A2B -.

Table 2 B≧11 Call arrival conditions are as shown in Table 3.
C≧11 OR (OR) It is set as shown in Table 4 D″21-□.The next time you go to the bathroom, if your family is with you, you may be in the above state, or if you are working alone, For example, Table 1 A2B = □ Table 2 B≧4 Incoming call conditions are as shown in Table 3
C≧3 Logical sum (AND) □ Table 4 D≧4− may be used. Furthermore, when it is 11 pm and you are going to bed, the settings are as follows.

Table 1 A≧4] Table 2 B≧41 The incoming call conditions are as shown in Table 3.
C, 1 logical sum □ Table 4 D≧4- It is easy to set such conditions using hardware or software, and each time the setting is made, the incoming call condition matching section 5
-\The setting signal is sent, and the communication system details 101-2
causes the storage unit 101-3 to store this information.

Also, if you are a telephone subscriber (in Tokyo) or you don't like being bothered by the noise of night calls, or you just want to receive calls from your parents who live in Osaka, you can prioritize as follows: It's okay to set conditions.

Table 1 A=5-.

□ Table 2 B=5: However, area code 06 Table 3
C-5: Take is B=1 □ Table 4 D-5” Under the above conditions, the call arrival condition is the logical sum of A-D.
).

Furthermore, let's assume that a certain telephone subscriber has joined a club to receive the latest information for stock investment, and wants to receive information that affects stock prices even late at night or early in the morning, even if he is in bed. In this case, it is a good idea to set the incoming call priority conditions as follows when going to bed.

Table 1: 8=5] Table 2: B=51 for a specific calling ID □ Table 3: For C=51, D=1 □ Table 4: D=5- Under the above conditions, the incoming call condition is Logical sum of A-D (OR
).

Also, if a housewife is willing to accept long phone calls from friends when her husband is away during the day, but prefers not to receive calls addressed to her husband, she may set the following conditions.

Table 1 A≧1 Table 2 B≧1 Table 3 C=1 (for non-VIP (7)) C=5 (V
In the case of IP) Table 4 D≧1 Under the above conditions, the call arrival condition is the logical product of A-D (AND
).

The conditions set for these incoming calls are sent as a setting signal to the incoming call condition matching unit 5 and stored in the storage unit 101-3. The storage unit 101-3 stores such information from many telephones under the control of the PBX or the central office exchange 101.

If the PBX or central office exchange 101 does not meet the incoming call conditions, the call will be transferred to answering service, and a voice message will appear saying, ``I am currently busy (not available) and cannot answer the phone, so I will record your message.'' Provide services and record messages. In addition, if the above operation does not indicate the priority level required for incoming calls along with the traffic signal, the talkie will notify you that the number you are calling from is either the owner or is busy and will be connected according to the priority level. It's in a state of being. Please indicate the priority conditions in the following order. Please indicate whether it is an emergency (1, 2) and whether it is a long-distance call or a long-distance call according to the distance (4 for international calls).'' Now, when the answer to these is sent by voice or tone from the calling side telephone, the PBX or central office exchange transmits it to the incoming call condition checking section 101-4. The matching unit 101-4 compares the incoming call conditions upon receiving this signal with the priority conditions for incoming calls determined by the called party in the same way as described above, and if these conditions are more or less satisfied, the incoming call signal is output. If the phone is not satisfied, the phone will be switched to an answering machine.

The example explained above allows for a somewhat unclear case as the incoming call priority condition setting. However, as mentioned above, along with the construction of the 15DN network, the aforementioned caller ID and PIN ID were introduced as new telephone services.

If it is possible to digitally display the calling place information or priority conditions regarding individual communication contents, it becomes possible to set more accurate call priority conditions. FIG. 4 shows an example of the calling party's information sent to the called party in this case.

On the other hand, in the called telephone, information equivalent to this information is created and set in advance using the incoming call condition setting device of the own telephone, and is transmitted to the PBX or central office exchange l and stored in the storage unit 1-3. It is clear from the above examples that it is possible to set more detailed and accurate conditions than the priority conditions shown in Tables 1 to 4 above.

(5) Effects of the Invention As detailed above, by using the telephone with the incoming call priority condition setting function according to the present invention, it is possible to improve the caller's demands for communication settings, the callee's privacy, and the privacy of the caller. It becomes possible to communicate in an acceptable state and in a well-organized state, and it becomes possible to live a comfortable and highly efficient daily life without being subjected to the violence of telephone calls.

[Brief explanation of the drawing]

Fig. 1 is a system diagram showing an example of the configuration of a telephone system using a telephone with a call priority condition setting function and a switch with a call priority condition according to the present invention. FIG. 3 is a block diagram showing an example of a telephone set, FIG. 3 is an operation flow diagram for setting call priority conditions, and FIG. 4 is an example of information from a calling party for setting call priority conditions. 1... Dial and signal transmitting section, 2... Signal receiving section, 3... Talkie-14... Control section, 6...
Transmitter, 7...Telephone receiver, 8...Telephone bell, 9...
Message service switch, 10... Incoming call condition setting device,
11... Recording switch, 12... Recorder, 10
1... PBX or central office exchange, 101-1... Switch, 101-2... Communication control unit, 101-
3...Storage unit, 101-4...Incoming call condition verification unit. Figure 1 PBXx+7 station a701 bacterium 2 diagram

Claims (1)

[Claims] A telephone controlled by an exchange receives an incoming call from an outside line.
If the incoming call signal includes priority information, the priority information determined by the incoming call signal is checked against the information in the storage section of the exchange that stores the priority information determined by the incoming telephone set, and the priority information included in the incoming call signal is determined by An exchange with an incoming call priority condition checking function, which is characterized in that an incoming call is established only when conditions set by a caller are satisfied.