JPH0423662A - facsimile machine - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to a facsimile device.

[Prior Art] Conventionally, when a failure occurs during communication in a facsimile machine, the user is notified by an error sound.

When the user wants to know the details of the failure, the user analyzes the error code shown in the 5 communication management report.

[Problems to be Solved by the Invention] However, in the above conventional example, when a failure occurs, the user is only notified of the failure by an error sound, and the only way to deal with the failure is for the user to write a logging list or an error code. In particular, analyzing error codes and logging lists requires a certain degree of specialized knowledge, so it is not possible to deal with failures based on these. It's not easy.

SUMMARY OF THE INVENTION An object of the present invention is to provide a facsimile machine that can easily handle errors without requiring specialized knowledge.

[Means for Solving the Problems] The present invention is characterized in that when an error occurs, 5 methods for dealing with the error are displayed on an LCD or output to a printer. Furthermore, the present invention is characterized in that, when an error occurs, a method for dealing with the error is outputted by voice from a speaker or a handset of the charger.

[Operation] In the present invention, when an error occurs, the cause of the error is analyzed, the optimal method for dealing with it is selected, and the result is output visually or audibly to notify the user of the error recovery method. It can be easily dealt with.

[Example] FIG. 1 is a block diagram showing one embodiment of the present invention.

This facsimile machine (hereinafter referred to as a terminal) 1 includes a CPU 2 for controlling the entire terminal 1, and a CPU 2 for controlling the entire terminal 1.
ROM3 that stores the control program of U2 and CPU2
RAM used as a work area when executing processing
4, an encoding unit 5 having a function of encoding data from the input unit 6 and decoding data received through the line control unit 9, and an output unit 7 equipped with an image scanner or the like for reading transmitted images, An operation unit 8 that has a display unit such as an LCD and keys such as a numeric keypad has manual functions, a line control unit 9 that is connected to an external line 20 and performs line control, and maps error codes, error contents, and notification contents. It has a memory 10 for storing information, and a sounding unit 11 including a speaker and the like used to notify the user by voice.

FIG. 2 is a block diagram showing the configuration of software that executes the operations of this embodiment.

As shown in the figure, in this embodiment, software 90 of the line control section 9, software 80 of the operation section 8, a printer,
The software 100 of the input/output control unit 6.7 that controls input/output units such as a scanner, the main control software 110 that controls the entire terminal 1, and the software 100 for notifying the user of the terminal 1 of corresponding information in response to an error. software 12
0.

FIG. 3 is a flowchart illustrating the operation when an error occurs in the apparatus of the second embodiment.

First, an error is detected in Sl. Here, the line controller 9. detects the error. Operation unit 8. Input/output control unit 6.
7 each software is 90.80°100. Errors detected in each section are notified to the software 120 of the error management section through the main control software 110 along with an error code (52).

The software 120 searches the error notification content memory 10 for content to be notified to the user based on the notified error code, and notifies the user of the searched content (S3).

FIG. 4 is a flowchart illustrating the error detection operation in step 51 above.

First, the occurrence of a failure is detected (S11) and the cause of the error that has occurred is analyzed (S12).This is done by analyzing an internal error notification event and reason information of the error notification event.

Next, an error code corresponding to the content to be notified to the user is selected (S13). An example of this error hood and notification content is shown in FIG. , 100 ~, operation unit control unit 80
The error code that occurred is 200~, input/output control unit 10
The error code that occurred with 0 was 300 or higher.

Next, the error occurrence notification event and the error code are notified to the main control software 110 (S14).The main control software 110 notifies the error notification event to the software 120 of the error management section.

FIG. 6 is a flowchart illustrating the control operation by the software of the error management section.

First, an error occurrence event and an error code are received from the main control software (S21).

Then, the notification content in the error notification content memory IO is searched based on the received error code (522), and the searched content is notified to the user (S23).

This notification method can be roughly divided into a method of notifying by voice and a method of notifying by display.

If the notification is to be made by voice, it is necessary to record a notification sound corresponding to the error code in the error notification content memory 10. In this case, the error notification content memory 10 may be a magnetic tape, an audio IC memory, an optical disk, or the like. The content corresponding to the above error code is accessed from this memory and produced by the sound generation section 11.

In the case of a facsimile machine that also functions as a telephone, the speaker of the handset of the telephone may be used as a sounding section. In this case, when an error occurs, the main control software 110 inputs audio to the handset from the line to notify the user of the error. Just switch to memory. The occurrence of an error is notified to the user by a ringing sound on the telephone, a display on the LCD, etc., and the error details are sent to the handset when the user takes the handset off-hook.

On the other hand, when notification is to be made by display, it is necessary to store a character string of the notification content corresponding to the error code in the error notification content memory 10. In this case, a RAM, a magnetic disk, an optical disk, etc. can be used as the error notification content memory IO. Then, in order to notify the user, the code of 1 notification content is transferred to the output unit 7 and printed out on paper.Also, in order to display it on the LCD and notify the user, the code is sent to the operation unit 8. Just transfer it.

By notifying the user of the details of the error as described above, the user can perform error recovery processing in accordance with this notification.

[Effects of the Invention] According to the present invention, when an error occurs, by notifying the user of a method to deal with the error, the user can perform appropriate processing when the error occurs.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention. FIG. 2 is a block diagram showing the configuration of software that executes the operations of the embodiment. FIG. 3 is a flowchart illustrating the operation when an error occurs in the same embodiment. FIG. 4 is a flowchart illustrating the error detection operation in the same embodiment. FIG. 5 is a schematic diagram showing an example of error codes and notification contents in the same embodiment. FIG. 6 is a flowchart illustrating the control operation by software of the error management section in the same embodiment. l...Facsimile device, 2...CPU, 3...ROM, 4...RAM. 5... Encoding section, 6... Input section, 7... Output section, 8... Operation section, 9... Line control section, 10... Error notification content memory, 11... Pronunciation part. Patent applicant: Canon Co., Ltd. Agent: Arata Yokubo Figure 1 Figure 4 Figure 6

Claims (2)

[Claims] (1) When an error occurs, LC shows how to deal with the error.
A facsimile device characterized by displaying on a D or outputting to a printer. (2) A facsimile device characterized in that, when an error occurs, a voice output is provided on how to deal with the error from a speaker or a telephone handset.