JPH0446447A - Representative number connection system - Google Patents

Abstract

PURPOSE:To reduce mis-dialing of a subscriber by retrieving a storage means when an exchange receives a virtual special number, translating the number into a subscriber number for the connection. CONSTITUTION:A virtual special number with a clearly different form from that of a conventional representative telephone number and a general number is registered in a database 5 in advance corresponding to a subscriber number of a representative group 1 in a telephone network 4. In the connection from a general subscriber 2b to the representative group 1 by the dial of the virtual special number dial, when an exchange 3b receives the virtual special number dialed by the general subscriber 2b, the database 5 is started via the telephone network 4. Then the subscriber number corresponding to the virtual special number to be received is retrieved, resulting that the exchange 3b receives the retrieved subscriber number and connects to an idle telephone set in the representative group 1 having the virtual special number.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a representative number connection system in a telephone exchange system used for reception of telephone shopping and the like.

[Conventional technology]

Conventionally, in this type of representative number connection system, a representative number is assigned to the reception number for telephone shopping where a large number of calls are concentrated, and the exchange identifies this representative number and connects it to an unused telephone among multiple telephones belonging to the representative number. is configured to connect to your phone.

[Problem to be solved by the invention]

As mentioned above, in the conventional representative number connection method, a representative number of the same telephone number system as usual is simply assigned.
Since there is not much difference from the phone number for general subscribers, there is a drawback that there are many mistaken calls.

SUMMARY OF THE INVENTION An object of the present invention is to provide a representative number connection system that can reduce the inconvenience caused to others due to incorrect dialing by a subscriber.

[Means to solve the problem]

The representative number connection method of the present invention is a representative number connection method in an exchange that connects a line using a representative number representing a group of amplified sounds of a called subscriber, and a storage means commonly used within the telephone network is provided. , a virtual special number having a different format from a general subscriber number is registered in advance in the storage means in association with a subscriber number where a large number of calls are concentrated, and the exchanger stores the virtual special number dialed by the originating subscriber. When receiving a special number, activate the storage means, search for a subscriber number corresponding to the virtual special number, receive the searched subscriber number, and connect with the called subscriber having the virtual special number. It is configured to do this.

〔Example〕

Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a diagram for explaining one embodiment of the present invention.

In FIG. 1, an exchange 3a accommodates a general subscriber 2a and a representative group 1 to receive service calls such as telephone shopping reception, an exchange 3b accommodates a general subscriber 2b, and a general subscriber 2c. and 2d, and when the general subscriber 2a connects to the representative group 1, it goes through the exchange 3a, and when other general subscribers connect to the representative group 1, they use the telephone #144. Connected via The database 5 is commonly installed in the telephone M4 and stores the subscriber numbers of the representative group 1 in association with virtual special numbers having different forms from general subscriber numbers.

The operation will be explained below. First, when registering a virtual special number, a maintenance worker of a telephone operating company sends a call #i! from a terminal (not shown) connected to each exchange, taking into account the network load balance. 4, virtual special numbers that are obviously different in form from normal representative telephone numbers and general telephone numbers are stored in the database 5 in advance by associating them with the subscriber numbers of the representative group 1.
Register. Then, confirm that registration is complete with a confirmation sound.

Next, for example, in connection operation to the representative group 1 by virtual special number dialing from the general subscriber 2b, the exchange 3b
When the virtual special number dialed by the general subscriber 2b is received, the database 5 is activated via the telephone network 4.

Then, the subscriber number corresponding to the received virtual special number is searched, and as a result, the exchange I! 3b receives the retrieved subscriber number and connects with an available telephone in representative group 1 having a virtual special number.

In this embodiment, from the exchanges 113a to 3c to the database 5
Although access to the network is configured to be made through the telephone network 4, it may also be configured to transmit and receive data from each exchange using a common line signaling system.

C. Effects of the Invention] As explained above, the present invention provides services such as telephone shopping, etc. when a telephone network is used to receive a service.
A virtual special number that is obviously different in form from a general telephone number is assigned to the incoming call number, and is stored in advance in a storage means commonly used within the telephone network, and when the exchange receives this virtual special number, the storage means is stored. Since the system is configured to search, translate and connect to the corresponding subscriber number, it is possible to reduce the inconvenience to others due to the subscriber's incorrect dialing.

[Brief explanation of drawings]

FIG. 1 is a diagram for explaining one embodiment of the present invention. 1...Representative group, 2a-2d...General subscribers,
3a~3cm...Switchboard, 4-...Telephone network, 5.
...Database.

Claims (1)

[Claims] In the representative number connection method in an exchange that connects lines using a representative number that represents the subscriber group of the called subscriber,
A commonly used storage means is provided in the telephone network, and a virtual special number having a different form from a general subscriber number is registered in advance in the storage means in association with a subscriber number where a large number of calls are concentrated. , when the exchange receives the virtual special number dialed by the originating subscriber, it activates the storage means, searches for a subscriber number corresponding to the virtual special number, and receives the searched subscriber number. and connecting to a called subscriber having the virtual special number.