JPH0637962U - Automatic transaction machine - Google Patents

Abstract

(57) [Summary] [Purpose] An automatic transaction machine that can automatically operate in the clerk mode when the clerk turns on the power, and can continue operating in the customer mode when a power failure occurs in the customer mode and it recovers. I will provide a. [Constitution] When a clerk opens the door of the device and turns on the power, the operation mode of the automatic transaction machine is automatically set to the clerk mode. When the power is turned on with the door closed, the customer operation mode is automatically set. [Effect] It is possible to prevent a staff member from forgetting to check the equipment at the beginning of operation of the device. In addition, the problem that the customer cannot use it after the power is turned on again is avoided as much as possible.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 The present invention relates to an automatic transaction machine such as a money dispenser or a public money accepting machine, and more particularly to an automatic transaction machine including an operation mode setting device for automatically setting a clerk mode operated by a clerk and a customer mode operated by a customer.

[0002]

[Prior art]

 In general, stores such as banks are equipped with automatic transaction machines such as automatic money dispensers. Before opening the store, a staff member should check each section to see if there is enough journal print paper on the automated teller machine, whether there is an empty denomination, and store money in the safe. I'm doing some preparatory work. This work is performed by the staff opening the operation door on the rear or front of the automated teller machine with the key, turning on the power switch, and then starting the staff mode by operating the staff mode selection switch. In the staff mode, the monitor of the device clearly shows the points to be checked and the work to be done. After this work is completed, the transaction mode is switched from the clerk mode to the customer mode and normal transaction operation is performed.

In some cases, when the power switch of the device is turned on, the clerk mode is automatically activated.

[0004]

[Problems to be solved by the device]

 However, in the former case where the clerk switches to the clerk mode, if the clerk forgets to select the clerk mode after turning on the power, there may be cases where the individual parts are not checked.

In the latter case, forgetting to select the clerk mode is avoided, but if the power is cut off due to a power outage or the like during customer mode operation, when the power is restored thereafter, the power is turned on again. There is a problem that the customer cannot use it because it automatically enters the clerk mode.

Therefore, the present invention provides an automatic transaction machine that can automatically operate in the clerk mode when the clerk turns on the power and can operate in the customer mode when the clerk recovers after a power failure. With the goal.

[0007]

[Means for Solving the Problems]

 In order to achieve the above-mentioned object, the automatic transaction machine of the present invention has a door that can be opened and closed by a staff member to check the inside, and responds to the staff mode and a customer operation to assist the staff member's inspection process. In an automatic transaction machine that executes at least two operation modes of a customer mode for performing transaction processing, a door opening / closing detection means for detecting opening / closing of the door, a power-on detection means for detecting power-on, and the power source If the door opening / closing detection means detects the opening of the door when the power-on detection means detects the power-on, the operation mode is set to the clerk mode, and the power-on detection means detects the power-on. And a mode setting means for setting the operation mode to the customer mode when the door opening / closing detecting means detects the closing of the door.

[0008]

[Action]

 When the clerk opens the door of the device and turns on the power, the operation mode of the automated teller machine is automatically set to the clerk mode. When the power is turned on with the door closed, the customer operation mode is automatically set. For this reason, it is possible to prevent staff from forgetting to inspect the equipment at the beginning of operation. In addition, the possibility that the customer cannot use it after the power is turned on again is avoided as much as possible.

[0009]

【Example】

 Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows the appearance of the automated teller machine 100, and the front door 101 is an operation panel. At the upper left of the front door 110, there is provided a status indicator 111 for displaying the status of the automated teller machine such as “in handling” and “suspended”. A coin deposit port 112 is provided in the vicinity of this. An image display 113 is arranged at the center of the upper part of the front door 110. Below the image display 113, a function key 114 for selecting a menu displayed on the image display 113 is arranged. On the upper right of the front door 110, a numeric keypad 115 for inputting the amount of money and the like is arranged. Below the ten-key pad 115, a slip insertion / return port 116 for inserting or returning a slip such as a payment slip is provided. On the lower left side of the front door 110, a coin withdrawal opening 118 for returning coin change is arranged. At the lower right of the front door 110, a bill deposit / withdrawal port 119 for depositing / dispensing bills is arranged. On the upper right of the front lower door 130, there are provided a key 120 for locking the opening and closing of the door and a key switch 121 for calling the menu screen of the clerk mode in the customer mode, which will be described later, on the display 113.

FIG. 2 shows a state in which the front door 110 is opened. Inside the automatic transaction machine 100, a coin deposit / withdrawal unit 140 for depositing and withdrawing coins, a slip processing unit 150 for performing processes such as taking in slips, printing, and issuing, bill discrimination, depositing processing, and withdrawal. A banknote deposit / withdrawal unit 160 for processing, a staff operation unit 170 for convenience of maintenance, a door opening / closing detection switch 180 for detecting opening / closing of the front door 110, a CPU board for controlling the apparatus, a control unit including an interface board, etc. 190 and the like are arranged. The CPU board is backed up by a battery, so even when the main power supply is stopped, it is possible to perform minimum monitoring operations. The slip processing unit 150 includes an OCR character reading device, a receipt separating cutter, a stamp marking device, a stamp ink tank, and the like. The staff operation unit 170 is provided with an image display 171, a key switch 172, and a main power switch 173 of the apparatus for maintenance. The control unit 190 is supplied with power through a route different from that of the main power switch 173, and can be operated before the main power switch 173 is turned on.

Next, the monitoring operation by the control unit 190 will be described. FIG. 3 is a flowchart showing an algorithm for preventing a handling error of a staff member. The control unit 190 (the CPU thereof) executes the initial program when the sub power is supplied to the control unit 190, and then It is monitored whether or not the main power is turned on (step S12).

When the main power is supplied (step S12), the control section is initialized and the control parameters are initialized (step S14). The door open / close detection switch 180 is monitored to determine whether the front door 110 is open (step S16). When the front door 110 is opened, that is, when the clerk unlocks the key 120 and opens the front door 110 and turns on the main power switch 173, the clerk mode is executed (step S18). In the clerk mode, the clerk inspects each part of the device and operates the replenishment or replacement if necessary. Therefore, the display 171 displays the guidance as shown in FIG. The staff member confirms the confirmation items displayed on the screen, completes the necessary treatment, and presses the confirmation key of the key switch 172. When the confirmation key is pressed (step S20), the guidance display shown in FIG. 5 is displayed. If you select "1" in the figure, the failure location, its content, and countermeasures will be displayed. If “2” is selected, the total work of transaction data for one day will be performed. When "3" is selected, the transaction status up to the time of selection is displayed. Before the store opens for one day, the front door 110 can be closed with this screen displayed if no trouble has occurred.

When the front door 110 is closed (step S16), that is, when the power is restored due to a temporary power failure during operation in the customer mode, or when the front door 101 is closed by an attendant (step S22) Initial resetting is performed on mechanical parts such as the bill payout section and the payment note processing section (step S24). In this initial reset operation, the control unit 190 confirms the fixed positions of the respective units and confirms that recording media, bills, and the like remain on the way of the conveyance path.

If there is an abnormality (step S26), an error message is displayed on the display unit 113 (step S28), and the mode shifts to the error processing mode (step S500). If an error occurs due to a power interruption during use by the customer, and an error message is displayed, the attendant inserts the key into the key switch 121 and turns it. Alternatively, it is displayed at 171. Further, when the key switch 121 is turned in the standby state, the staff mode menu screen shown in FIG. 5 is displayed. The individual response of the personnel to various errors is not the subject matter of the present invention and will not be described in detail.

If there is no abnormality (step S26), the mode shifts to the customer mode (step S100). FIG. 6 shows a display example of the display unit 113 at this time. The steps S12, S16, S18 and S26 described above correspond to the mode setting means.

FIG. 6 shows a case where the customer mode is the mode of automatically accepting public money, and the algorithm of the mode is shown in FIG. That is, when the user selects the function key 114 at the bottom of the display corresponding to the arrow display on the screen shown in FIG. 6, the control unit 190 identifies the type of the designated payment slip ( Step S102). When the payment slip is inserted into the slip processing unit 150 (step S104), the amount of money described in the payment slip is read by the OCR and displayed on the screen of the display 113 (step S106). In case that it becomes necessary to contact the user later, a guidance for the input of the telephone number is displayed, and when a numerical value is input from the ten-key 115, this is taken in (step S108). When the cash is introduced, the coin depositing / dispensing unit 140 and the bill dispensing unit 160 perform, for example, discrimination of 6-denomination coins and 3-denomination bills and sum of the amounts, and display. The total amount is displayed on the container 113 (step S110). When the total amount of money exceeds the amount described in the payment slip, “transaction confirmation” is displayed on the display unit 113. When the user presses the confirmation key, the establishment of the transaction is determined, the settlement process and the transaction are recorded (step S112). A stamp provided with the store name and date is stamped on the acceptance field of the payment slip taken into the slip processing unit 150 (step S114). The receipt field of the payment slip is separated by a cutter to make a receipt (step S116). The slip is returned from the slip processing unit 150 through the slip insertion return port 116. If there is change, the change will be returned from the coin outlet 118. When it is detected that the user has taken out the receipt and the change, the transaction ends and returns to the standby mode in the customer mode (step S118).

When the main power supply is cut off during standby or execution in this customer mode, and then the power is restored (step S12), the interrupt from step S14 onward described above occurs, and the error check is executed.

As described above, in the present invention, the clerk mode is executed when the power is turned on and the door of the device related to the execution of the clerk mode is opened. When the door is closed, the customer mode is executed.

[0019]

[Effect of device]

 As described above, according to the automated teller machine of the present invention, when the clerk opens the door of the device and turns on the main power, the clerk mode is automatically set, and the customer mode causes a power failure and then recovers. In this case, it is possible to operate in the customer mode, which is preferable for staff and customers.

[Brief description of drawings]

FIG. 1 is a perspective view showing an appearance of an automatic transaction machine.

FIG. 2 is a perspective view showing an internal arrangement of the automatic transaction machine.

FIG. 3 is a flowchart showing an algorithm for preventing a handling error.

FIG. 4 is an explanatory diagram showing a display example in a staff mode.

FIG. 5 is an explanatory diagram showing another display example in the clerk mode.

FIG. 6 is an explanatory diagram showing a display example in a customer mode.

FIG. 7 is a flowchart illustrating an algorithm of public money automatic acceptance mode (a kind of customer mode).

[Explanation of symbols]

 100 automatic transaction machine 110 front door 173 main power switch 180 door open / close detection switch 190 control unit

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor, Tatsumi Katsuya, 1-3-1, Shimodeno, Himeji-shi, Hyogo Prefecture Glory Industry Co., Ltd. 3rd to 1st in Glory Industry Co., Ltd.

Claims (1)

[Scope of utility model registration request] 1. A clerk mode that has a door that can be opened and closed by a clerk to check the inside, and a customer mode that assists the clerk's inspection process and a transaction mode in which a transaction process is performed in response to a customer operation. In an automatic transaction machine that executes at least one of the two operation modes, when door opening / closing detection means for detecting opening / closing of the door, power-on detection means for detecting power-on, and power-on by the power-on detection means are detected. If the door opening / closing detecting means detects the door opening, the operation mode is set to the clerk mode, and the door opening / closing detecting means detects the door closing when the power-on detecting means detects the power-on. An automatic transaction machine, comprising: a mode setting means for setting the operation mode to the customer mode if the operation mode is set.