JPH0771155B2 - Telephone message delivery control method - Google Patents

Description

Description: TECHNICAL FIELD The present invention relates to an improvement of a telephone message delivery control system in an automatic exchange having a telephone message delivery function.

One of the services provided by diversifying automatic exchanges is that the message information for the required called subscribers sent by the calling subscriber is temporarily stored in the automatic exchange, and is stored at the time specified during the message information communication. A so-called telephone message delivery service for delivering to a called subscriber is being put to practical use.

When implementing this type of telephone message delivery service, the delivery of message information is disabled at times when it is inconvenient for the called subscriber, and the message information from the calling subscriber that the called subscriber does not want is disabled. Is desired.

[Conventional technology]

FIG. 2 is a diagram showing an example of a conventional telephone message delivery control system.

In FIG. 2, in addition to a communication path network 1, a central control unit 2 and a main storage unit 3 which an ordinary automatic exchange has, a voice storage unit 4 for accumulating message information addressed to a called subscriber registered in advance is shown. , And a voice response device 5 for transmitting various notification texts to an incoming subscriber and an outgoing subscriber who sends message information.

In FIG. 2, the calling subscriber 7 desiring to deliver the message information to the called subscriber 6 has a special number (for example, 1xx) predetermined for the telephone message delivery and a predetermined number for the message information delivery. The service code (for example, #xxx)
When the telephone number of the terminating subscriber to which the message information is to be transmitted and the delivery request time to which the message information is to be transmitted, if necessary, the central control unit 2 receives the telephone number of the terminating subscriber which is received via the communication network 1. After confirming that the subscriber is a registered subscriber, the delivery request time received at the same time is stored in the main storage device 3, and the message information sent by the calling subscriber 7 is stored in the voice storage device 4, respectively.

When the current time eventually reaches the delivery request time stored in the main storage device 3, the central control device 2 extracts the message information stored in the voice storage device 4 and delivers it to the called subscriber 6. If the called subscriber 6 is busy at the time of attempting the delivery, the delivery is tried again after a predetermined time has passed,
When the delivery cannot be delivered to the terminating subscriber 6 even if the delivery is tried a predetermined number of times, the central control device 2 deletes the message information from the voice storage device 4 and stops the delivery to the terminating subscriber 6.

When the calling subscriber 7 transmits the message information and does not specify the delivery request time, the message information is immediately delivered to the receiving subscriber 6.

[Problems to be solved by the invention]

As is clear from the above description, in the conventional telephone message delivery control system, message information is delivered to the called subscriber 6 based on the delivery request time designated by the calling subscriber 7 regardless of the convenience of the called subscriber 6. However, it cannot be said that a good service is provided to the called subscriber 6.

[Means for solving problems]

The present invention solves the above problems by taking the following means.

That is, in the present invention, storage means for storing the reception allowable time zone of the called subscriber for the message information for each called subscriber, and the delivery request time designated by the calling subscriber for the message information addressed to the called subscriber, Determination means for determining whether or not it is included in the reception allowable time zone stored in the storage means, and when the determination means determines that the delivery request time is not included in the reception allowable time zone , A notification means for notifying the calling subscriber of the message information that the message cannot be delivered.

When the determination means determines that the delivery request time is not included in the reception allowable time zone, it is possible to allow the calling subscriber to change and designate the delivery request time of the message information.

[Action]

That is, according to the present invention, the called subscriber can previously register the time when the message information can be received, and a good telephone message delivery service can be realized for the called subscriber.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing a telephone message delivery control system according to an embodiment of the present invention. The same reference numerals denote the same objects throughout the drawings.

In FIG. 1, the time registration unit 21, in the central controller 2,
A time collation unit 22 as a determination unit and an inability notification unit 23 as a notification unit are provided, and a reception allowable time registration area 31 as a storage unit is provided in the main storage device 3.

In FIG. 1, a called subscriber 6 desiring to register an allowable reception time has a special number (for example, 1xx) predetermined for telephone message delivery and a predetermined reception number registered for registration. When the service code (for example, #xx) that is present is transmitted, the special number and the service code are transmitted to the communication network 1.
The central control device 2, which has been received via, activates the time registration unit 21.

The time registration unit 21 refers to the reception permissible time registration area 31 in the main storage device 3 and displays the registration valid information e, the reception start time to and the reception end time te already registered corresponding to the called subscriber 6. It is extracted and transmitted to the voice response device 5.

Based on the registration validity information e, the reception start time to and the reception end time te transmitted from the time registration unit 21, the voice response device 5 determines whether or not the reception allowable time has already been registered, and The reception start time to and reception end time te of the reception allowable time are notified to the called subscriber 6 via the communication network 1 by a predetermined notification text.

When the incoming subscriber 6 who has heard the notification message newly registers the reception allowable time, the registration valid information e is set to valid (for example, a logical value 1), and the reception start time to and the reception end time te are set. Send out.

The time registration unit 21 stores the registration valid information e (= logical value 1), the reception start time to and the reception end time te received via the communication network 1 in the area corresponding to the called subscriber 6.

In this state, the calling subscriber 7 has a special number (1xx) for delivering a telephone message, a service code (#xx) that is predetermined for delivering the message information, and a recipient subscriber to whom the message information is delivered. , And the delivery request time to deliver the message information, the central controller 2 determines that the telephone number of the called subscriber received via the communication network 1 is a registered subscriber. After checking, the time collating unit 22 is activated.

The time collation unit 22 refers to the area corresponding to the called subscriber 6 in the reception allowable time registration area 31 in the main storage device 3 and confirms that the registration validity information e is set to valid (= logical value 1). Above, extract the reception start time to and the reception end time te,
It is checked whether the delivery request time transmitted from the calling subscriber 7 is included between the reception start time to and the reception end time te.

When the time verification unit 22 determines that the delivery request time is included between the reception start time to and the reception end time te as a result of the collation, the central controller 2 determines the received delivery request in the same manner as in FIG. The time is stored in the main storage device 3, and the message information sent by the calling subscriber 7 is stored in the voice storage device 4, respectively.

If the time verification unit 22 determines that the delivery request time is not included between the reception start time to and the reception end time te as a result of the verification, the central control device 2 activates the disabling notification unit 23.

The impossibility notification unit 23 receives the reception start time to and the reception end time te.
From the permissible delivery time registration area 31, and the voice response device 5
Communicate to.

The voice response device 5 is transmitted to the calling subscriber 7 via the communication network 1.
Reception start time of the reception allowable time registered by the receiving subscriber 6 to
And the reception end time te is notified. The voice response device 5
Is the delivery request time, the reception start time to and the reception end time
Notify the calling subscriber 7 that it can be modified to be included during te.

When the calling subscriber 7 retransmits the delivery request time included between the reception start time to and the reception end time te, the central control unit 2 activates the time collating unit 22 again, and the delivery request received in the above process. The time is stored in the main memory 3 and the message information is stored in the voice memory 4.

As is clear from the above description, according to the present embodiment, the receiving subscriber 6 can register the reception allowable time of the message information for itself in the main storage device 3, and the message is received at a time other than the registered reception allowable time. Information will not be delivered, and message information will not be delivered from calling subscribers other than the registered service-permitted calling subscribers.

It is to be noted that FIG. 1 is the same as that of the embodiment of the present invention until the end. For example, the configuration of the automatic exchange having the telephone message transmission function is not limited to that shown in the figure, and many other modifications are considered. However, the effect of the present invention does not change in any case.

〔The invention's effect〕

As described above, according to the present invention, in the automatic exchange, the called subscriber can pre-register the time when the message information can be received, and a good telephone message delivery service can be realized for the called subscriber.

[Brief description of drawings]

FIG. 1 is a diagram showing a telephone message delivery control system according to an embodiment of the present invention, and FIG. 2 is a diagram showing an example of a conventional telephone message delivery control system. In the figure, 1 is a communication network, 2 is a central control device, 3 is a main storage device, 4 is a voice storage device, 5 is a voice response device, 6 is a called subscriber, 7 is a calling subscriber, and 21 is a time registration unit. , 22 is a time collating unit, 23 is an impossibility notifying unit, 31 is a reception allowable registration area, e
Indicates registration valid information, te indicates reception end time, and to indicates reception start time.

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Naozumi Tsuchida 3-9-11 Midoricho, Musashino City, Tokyo Inside Nippon Telegraph and Telephone Corporation Musashino Electro-Communications Research Laboratories (72) Inventor Yasuo White Hair 3-9 Midoricho, Musashino City, Tokyo No. 11 in Nippon Telegraph and Telephone Corporation, Musashino Electro-Communications Laboratory (56) References Japanese Patent Laid-Open No. 59-114952 (JP, A)

Claims (2)

[Claims] 1. An exchange for temporarily storing message information addressed to a called subscriber transmitted by a calling subscriber, and delivering the message information to the called subscriber at a time specified at that time, the called subscriber responding to the message information. Storage means for storing the reception allowable time zone of each of the receiving subscribers, and the delivery request time designated by the calling subscriber for the message information addressed to the receiving subscriber, the reception allowable time zone stored in the storage means. And a determination unit that determines whether the delivery request time is not included in the reception allowable time zone, the delivery subscriber of the message information is notified of non-delivery. A telephone message delivery control system characterized by comprising: 2. When the determination means determines that the delivery request time is not included in the reception allowable time zone, it is possible to change the delivery request time of the message information to the calling subscriber. The telephone message delivery control system according to claim 1, characterized in that.