JPH089086A - Fax machine - Google Patents

Abstract

(57) [Abstract] [Purpose] To provide a facsimile device capable of responding favorably when the receiving system becomes abnormal. Constitution: When an abnormality occurs in the receiving system, a voice transmitting means 7 for ringing a pseudo bell on the transmitting side and transmitting a voice notifying the interruption of reception, and a searching means for searching a FAX number on the transmitting side, Notifying means for notifying an abnormal state of the receiving system to the transmitting side whose FAX number has been searched, restoration notifying means for requesting a specific partner to recover the abnormal state of the receiving system, and receiving memory of the receiving system in which the abnormality has occurred An output proxy means for outputting the stored received data to a predetermined facsimile machine is provided.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facsimile machine having a function of notifying a facsimile machine on the transmitting side of an abnormality in the receiving system when the receiving system becomes abnormal.

[0002]

2. Description of the Related Art In the case of a conventional facsimile machine, when an abnormality occurs in a receiving system while receiving original data or communication sent from a transmitting side, the original data and communication cannot be received thereafter. , So-called reception is cut off. At this time, the receiving side waits for the sending side to send again the contents that could not be received, such as original data and communication.

On the receiving side, it is necessary to recover from the abnormal state, and the display of the abnormal state of the receiving system is displayed on the display, and a warning sound is sounded. The person who is able to do the recovery work is notified.

[0004]

However, original data such as a facsimile machine used in a guest room of a hotel, a facsimile machine used in a school for study, a facsimile machine used as one of the systems, or a public facsimile machine is used. There is a case where the transmitting side that has transmitted is a third party unrelated to the receiving side. In such a case, there is no way to contact the sender, and the sender cannot be requested to resend. Further, even if the reception system is in the abnormal state is displayed on the display or the warning sound is sounded, it is not possible to confirm that the operator who is performing the restoration work of the facsimile can be contacted.

Further, when receiving data in the memory while the receiving system is in an abnormal state, the memory capacity is not sufficient because the previously received data is already recorded in the receiving memory. There are things you can't do.

The present invention solves the above-mentioned drawbacks, and an object of the present invention is to provide a facsimile apparatus capable of favorably dealing with an abnormal state of a receiving system.

[0007]

SUMMARY OF THE INVENTION According to the present invention, there is provided a voice transmitting means for ringing a pseudo bell on the transmitting side and transmitting a voice notifying interruption of reception when an abnormality occurs in a receiving system.
A searching means for searching the FAX number of the sending side;
A notification means for notifying the sender of which the number has been searched for an abnormal state of the receiving system, a restoration notifying means for requesting a specific partner to recover the abnormal state of the receiving system, and a storage in the receiving memory of the receiving system where the abnormality occurred And an output acting means for outputting the received data to a predetermined facsimile machine.

[0008]

According to the above construction, when an abnormality occurs in the receiving system, the voice transmitting means checks the timing at which the post command is transmitted. Then, a signal for ringing the pseudo bell on the transmission side is sent out through the gap of the post command to ring the pseudo bell on the transmission side. Then, when it is detected that the transmitting side has gone off-hook due to the ringing of a pseudo bell, a voice is transmitted to notify that the reception system has an abnormality and the reception is interrupted. Therefore, it is possible to reliably notify the transmitting side of the occurrence of an abnormality in the receiving system. When the transmitting side recognizes the content of the voice, the transmitting side can also notify the receiving side by pressing the ten keys or the # and * keys.

Further, the searching means searches for the number of the facsimile apparatus on the transmitting side, the reception of which is interrupted. Then, data that notifies the interrupted situation, such as the corresponding page that cannot be received, is transmitted. It should be noted that the search for the dial number on the transmitting side is performed by using, for example, dial registration in the facsimile machine in which the abnormality has occurred. In addition,
The transmission of data notifying the relevant page can be provided with security so that it is notified only when the sender can confirm it. When security is provided, data is not transmitted to a party whose sender cannot be determined, such as a facsimile machine placed in a hotel or store. The data to be sent to the transmitting side is put together as a notice by transferring, for example, one page of information from the format memory in which various formats are stored to the page memory.

The recovery notifying means dials a telephone at a place where a worker who recovers from the occurrence of an abnormality waits, and sends the contents of a request for the recovery work by voice. In this case, when the operator who picks up the telephone recognizes the content of the voice, it is possible to inform the facsimile machine side in which the abnormality has occurred that the requested content has been recognized, for example, by inputting the DEN key or the #, * keys. .

When the contact for the operator who recovers the abnormality is a facsimile machine, the contents of the abnormality and a request for recovery work are transmitted to the facsimile machine as original data.

Further, the output acting means, when the recovery work is not started even after a lapse of a certain time from the occurrence of the abnormality, or when it is impossible to contact the operator who recovers the abnormality of the receiving system, The data recorded so far in the receiving memory is output to another specific facsimile apparatus so that the original data sent from the transmitting side can be received in the memory.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described with reference to FIG. A CPU 1 controls the operation of the entire facsimile apparatus. Reference numeral 2 denotes an NCU, which controls the connection with the line N. Further, 3 is a modem, which performs modulation for generating a transmission signal to be transmitted through the line N, or demodulates a signal transmitted from the line. A page memory 4 records information for one page such as a document. Reference numeral 5 is a format memory in which various formats are recorded. 6 is
It is a memory for recording received signals and the like. 7 is OGM
Thus, it has a function of recording and reproducing voice on a tape or the like. Reference numeral 8 is a RAM for recording various information. A ROM 9 stores a program for operating the CPU 1 and the like. Reference numeral 10 is a CODEC, which encodes image information to generate an output signal and demodulates a reception signal sent from the transmission side.

Here, when the facsimile apparatus having the above-mentioned configuration operates as the receiving side Rx and receives the data sent from the transmitting side Tx, the transmitting side Tx and the receiving side Rx
The manner in which signals are transmitted and received in step 2 will be described with reference to the flowchart in FIG.

Image information is sent from the transmitting side Tx to the receiving side Rx (step 21). After that, an MPS signal indicating that the transmission of the image information for one page is completed is sent (step 22). On the other hand, the receiving side Rx is the transmitting side T
M indicating that one page of image information has been received for x
Send a CF signal (step 23). Then, the next page is transmitted (step 24). Then, it is assumed that an abnormality occurs in the receiving system of the receiving side Rx during the transmission of the next page. In this case, the transmitting side Tx, the receiving side Rx
Regardless of the occurrence of abnormalities in the
When that is completed, an MPS signal indicating that the transmission of one page is completed is sent (step 25). When an error occurs in the receiving system of the receiving side Rx during the transmission of the next page (step 24), the receiving side Rx performs the protocol means from step 26 onward.

That is, the receiving side Rx receives the MPS (EOP) signal sent from the transmitting side Tx (step 2).
5), the PIP signal is transmitted (step 26). Then, the PMPS (PEOP) signal is received (step 2
After 7), a voice requesting retransmission is sent (step 2).
8).

Here, the receiving side Rx after the occurrence of the abnormality
The operation will be described with reference to FIG. Receiver side Rx
When an abnormality occurs in (step 31), the above-mentioned protocol means (step 32) is performed. In the protocol means (step 32), when the transmitting side Tx side recognizes the voice requesting the retransmission and inputs a key such as # or *, it is determined that the protocol means is OK, and the notification of the restoration work is selected. (Step 33). If the protocol means is not OK but NG, the search notification means (step 34) is entered. The operation of the search notification means (step 34) will be described later.

In the selection of the notification of restoration work (step 33), any one of A to D is selected. In the case of A, a registered specific telephone on which the worker performing the recovery work is waiting,
Alternatively, it dials a telephone built into the device itself or a telephone externally attached to the device itself and informs by voice that the receiving system of the device itself is abnormal. In the case of B, the worker who performs the recovery work connects to the registered specific facsimile apparatus and waits, and the fact that the receiving system of the own apparatus is abnormal is transmitted as document data. In the case of C, voice is transmitted by using a specific registered telephone having an operator to be restored, and at the same time, original data is transmitted by using a facsimile device. In the case of D, the facsimile data is transmitted as the original data only when the voice communication is not possible. It should be noted that each of the restoration means A to D ends when the transmitting side Tx recognizes the voice or the original data and a key input indicating the recognition is made.

When the restoration work request as described above is completed, the process then proceeds to memory proxy reception (step 35).
In the memory proxy reception (step 35), the data recorded in the reception memory of the own device is output to another facsimile device so that the recording capacity of the reception memory has a margin so that the data sent from the transmission side can be received in the memory. To

Next, the protocol means (step 32) and the OGM restoration means will be described with reference to FIG.

When the receiving side sends out a PIP signal and then receives a PMPS (PEOP) signal (step 41), it outputs by sound that an abnormality has occurred, and the sending side T
It waits for the key input of x (step 42). When the time for waiting for key input does not time out (step 43), if there is a key input indicating that the voice content is recognized (step 44), the process ends with OK (step 45). If the time is over in step 43, the process ends with NG (step 46). If there is no key input in step 44, the process returns to step 42 and waits for key input on the transmitting side Tx.

The voice recovery means dials a specific telephone (step 47). After that,
The same operation is performed as for the protocol means.

Next, the search notification means (step 34) will be described with reference to the flow chart of FIG.

That is, it is searched whether or not the dial number on the transmitting side Tx side is registered (step 51). If it is registered, it is determined whether it is domestic or overseas (step 52). If it is domestic, it is searched from the domestic dial registration (step 53), and if it is overseas, it is searched from the overseas dial registration (step 54).

If the dial number is not registered, it is determined whether or not there is an international code (step 55). If there is an international code, it is determined whether it is domestic or overseas (step 56). If overseas, search from overseas (step 5)
7).

If there is no international code, or if it is determined to be domestic in step 56, the area code is searched (step 58). If there is an area code, it is searched from within the country (step 59). ). When there is no area code,
It is determined whether or not it is an extension (step 60), and if it is an extension, the extension is searched (step 61). If it is not an extension, another search is performed (step 62).

When the dial number is searched, a notice is recorded to the relevant facsimile machine, in which the interrupted situation, for example, the corresponding page that cannot be received, is recorded. The notice is put together in the notice by transferring one page of information from the format memory in which various formats are stored in the page memory. Further, the other party to whom the notice is transmitted may be provided with security for each of A to F in FIG. 5 so that it is limited to a specific facsimile device preset in the own device.

According to the above configuration, the abnormality of the receiving system and the request for retransmission are notified by voice, so that the transmitting side can be surely contacted. Further, since the data recorded in the receiving memory of the own device is output to another facsimile device, the memory can be received while the receiving system is in an abnormal state, and the restoration work can be requested promptly and surely.

[0029]

As described above, according to the present invention, it is possible to realize a facsimile apparatus which can appropriately deal with an abnormal state of the receiving system.

[Brief description of drawings]

FIG. 1 is a circuit configuration diagram showing an embodiment of the present invention.

FIG. 2 is a diagram illustrating an embodiment of the present invention.

FIG. 3 is a flowchart illustrating an example of the present invention.

FIG. 4 is a flowchart illustrating an example of the present invention.

FIG. 5 is a flowchart illustrating an example of the present invention.

[Explanation of symbols]

 1 ... CPU 2 ... NCU 3 ... Modem 4 ... Page memory 5 ... Format memory 6 ... Memory 7 ... OGM 8 ... RAM 9 ... ROM 10 ... CODEC N ... Line

Claims (1)

[Claims] 1. A voice sending means for ringing a pseudo bell on the sending side and sending a sound notifying the interruption of the reception when an abnormality occurs in the receiving system, and a searching means for searching the FAX number on the sending side. And a notification means for notifying the transmitting side of which the FAX number has been searched for an abnormal state of the receiving system, a restoration notifying means for requesting a specific partner to recover the abnormal state of the receiving system, and a reception of the receiving system in which the abnormality has occurred. A facsimile machine provided with an output acting means for outputting received data stored in a memory to a predetermined facsimile machine.