JPS6178255A - Notification system for incoming call information - Google Patents

Abstract

PURPOSE:To inform incoming call information in voice after the end of call of a busy extension by storing information of the busy extension and incoming call information to an extension. CONSTITUTION:When assumed that an incoming call is given to an extension subscriber 12 from an extension subscriber 11 while the extension subscribers 12, 13 are in extension mutual talking, a central controller CC4 connects the subscriber 11 to an intra-office trunk IOT31 via a channel switch SW2 to transmit a busy tone from the IOT31 and the information of the extension subscriber 12 and the extension number information of a calling extension subscriber 11 are stored in a storage device MEM5. When the CC4 detects the end of call of the extension subscribers 12, 13, an extension number of the subscriber 11 is read from an MEM5 and transmitted after being converted into voice.

Description

[Detailed Description of the Invention] (Technical Field) The present invention relates to an incoming call information notification method, and in particular, an incoming call information notification system that notifies an incoming call information by voice when an incoming call is received to a busy extension. Regarding information notification method.

(Prior art) In the past, services such as so-called call waiting and middle young on services have been provided, but these services are extremely inconvenient because it is rarely possible to know from where an incoming call is received while the extension is on the line. It had the disadvantage of being.

(Object of the Invention) The object of the present invention is to eliminate the above-mentioned drawbacks by storing the information of the busy extension and the incoming call information to the extension, An object of the present invention is to provide an incoming call information notification method that allows notification to be made on the fly.

(Structure of the Invention) According to the present invention, when there is an incoming call on a busy extension, a storage device stores information on the incoming call and information on the busy extension, and converts the information on the incoming call into voice. There is obtained an incoming call information notification method, comprising a voice synthesizer that performs a call, and transmits the output of the voice synthesizer to the busy extension after the call on the busy extension is terminated.

(Example) Next, the present invention will be explained with reference to the drawings.

The figure is a block diagram showing an embodiment of the incoming call information notification method of the present invention.

In the figure, the automatic private branch exchange has extension subscribers 11 and 12.
．． A communication path switch (μ lower 5W) 2 accommodating 13′, a local trunk (hereinafter referred to as 10T) 31.32, a central control unit (μ lower CC) 4, and information on extension subscribers and a busy extension. Storage device t (μ under MEM) that stores all the stratification information of
5, and a voice synthesizer (μ lower VS) 6'i that converts the incoming call information read from the MEM 5 into voice, and each of the above components is a general type that can be easily realized by conventional technology. It is something.

Next, the operation of this embodiment will be explained.

For example, H line subscriber 12 has 8 incl. 2. IO'l'32.
If extension subscriber 12' is rarely called from extension subscriber 11 to extension subscriber 12' during an inter-extension conversation with extension subscriber 13 via SWQ, CC4 is 8W2f as is generally known.
Connect extension subscriber 11 to l0T31 via l0T3
1 to the busy extension subscriber 12.
information and the extension number information of the calling extension subscriber 11 in MEM.
5 to be memorized. The extension subscriber 11 hears the busy tone and goes on-hook.

Next, when the CC4, which is monitoring the call status of the 10T32, detects the termination of the calls of the extension subscribers 12 and 13, it reads out the extension number information of the extension subscriber 11 from the MEM5 and inputs it to the VS6. Also, based on the information on the extension subscriber 12 read from the MEM 5, the CC 4 sends out a paging signal from a paging signal trunk (not shown) via 5W2f to call the extension subscriber 12, as is generally known. Next, when CC4 detects the response of extension subscriber 12, SWZ
The extension subscriber 12 is connected to VS6 via VS6 to drive VS6, and VS6 converts the previously inputted extension number information of the extension subscriber 11 into voice and sends it out, so that the extension subscriber 12 It is possible to know that there was an incoming call from the extension subscriber 11 during the previous call. CC4 restores 8W2 when a certain period of time has elapsed since extension subscriber 12 went on-hook or V'16 started the audio output.

In this embodiment, an incoming call to a busy extension is sent to extension subscriber 1.
1 has been described, but the operation when there is a bridge call from a central office line or a private line is also the same as above, so the explanation will be omitted.

(Effects of the Invention) As is clear from the explanation above, according to the incoming call information notification method of the present invention, when an incoming call occurs on a busy extension, the incoming call information is sent to the subscriber of the extension by voice after the call is terminated. This has the effect of significantly improving serviceability.

[Brief explanation of the drawing]

The figure is a block diagram showing an embodiment of the incoming call information notification method of the present invention. In the figure, 11.12.13...Extension subscriber, 2...Call path switch (SW), 31, 32
...Internal trunk (IOT), 4...
・Central control bag [t(CC), 5...Storage device!
t(MEM), 6...Speech synthesis device (VS).

Claims (1)

[Claims] a storage device that stores information on the incoming call and information on the busy extension when there is an incoming call on the busy extension; and a speech synthesis device that converts the information on the incoming call into voice; An incoming call information notification system characterized in that the output of the speech synthesizer is sent to the extension after the end of the call.