JPS6180939A - Call forwarding call identification method - Google Patents

Call forwarding call identification method

Info

Publication number
JPS6180939A
JPS6180939A JP20148484A JP20148484A JPS6180939A JP S6180939 A JPS6180939 A JP S6180939A JP 20148484 A JP20148484 A JP 20148484A JP 20148484 A JP20148484 A JP 20148484A JP S6180939 A JPS6180939 A JP S6180939A
Authority
JP
Japan
Prior art keywords
call
subscriber
forwarding
relay
telephone
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP20148484A
Other languages
Japanese (ja)
Inventor
Kenji Mochizuki
健次 望月
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Ltd
Original Assignee
Hitachi Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Ltd filed Critical Hitachi Ltd
Priority to JP20148484A priority Critical patent/JPS6180939A/en
Publication of JPS6180939A publication Critical patent/JPS6180939A/en
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Devices For Supply Of Signal Current (AREA)

Abstract

(57)【要約】本公報は電子出願前の出願データであるた
め要約のデータは記録されません。
(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

【発明の詳細な説明】 〔発明の利用分野〕 本発明は、不在転送機能を備えた自動電話交換機におけ
る不在転送着信呼を他の一般呼と区別して識別できるよ
うにした不在転送着信呼識別方法に関するものである。
[Detailed Description of the Invention] [Field of Application of the Invention] The present invention provides a call forwarding call identification method that enables call forwarding calls to be distinguished from other general calls in an automatic telephone exchange equipped with a call forwarding function. It is related to.

〔発明の背景〕[Background of the invention]

不在転送機能を有した自動電話交換機においては、加入
者が席を離席する時に不在′転送登録番号と転送受付用
電話機番をダイヤルすることによって離席中の着信呼を
転送呼受付用電話機に転送する。この場合、転送呼受付
用電話機への着信呼が転送による着信でもそれ以外の着
信でも発信者との通話にいたる過程が全て同じためそれ
らを区別することができず、このために転送呼受付用電
話機の加入者との会話の不一致が発生するばかりでなく
、お互いに不愉快な思いをする等この機能を使用する上
で欠点があった。
In an automatic telephone exchange equipped with a call forwarding function, when a subscriber leaves his or her desk, he or she dials the call forwarding registration number and the telephone number for forwarding reception, thereby transferring incoming calls while the subscriber is away from the telephone to the telephone for forwarding call reception. Forward. In this case, whether the incoming call to the forwarded call reception phone is a forwarded call or any other call, the process leading to the call with the caller is the same, so it is impossible to distinguish between them. There are drawbacks to using this function, such as not only inconsistency in conversation with the telephone subscriber, but also unpleasant feelings for both parties.

〔発明の目的〕[Purpose of the invention]

本発明の目的は、上記した従来技術の欠点をなくし、不
在転送であることを容易に識別できるようにした不在転
送着信呼識別方法を提供するにある。
SUMMARY OF THE INVENTION An object of the present invention is to provide a method for identifying a call that has been forwarded without a call, which eliminates the drawbacks of the prior art described above and which makes it easy to identify a call that is a call that has been forwarded.

〔発明の概要〕[Summary of the invention]

本発明は、不在転送により転送されてきた着信呼の場合
、転送呼受付用電話機から不在転送音を出力し、その後
に通話させるように制御する機能を交換機に有せしめた
ことを特徴とするものである。
The present invention is characterized in that, in the case of an incoming call that has been forwarded by call forwarding, the exchange has a function of outputting a call forwarding tone from the forwarding call reception telephone and then controlling the call to be made. It is.

〔発明の実施例〕[Embodiments of the invention]

以下、本発明の一実施例を第1図と第2図により説明す
る。第1図は本発明の方法を適用した交換機の接続系統
を示す。同図に於て加入者7〜9のうち例えば加入者7
が起呼すると、加入者起呼情報が信号分配装置4を通り
中央処理装置5に伝えられる。中心処理装置5は空きの
発信レジスタ2を選択し、加入者7と全選択した発信レ
ジスタ2とをスイッチングネット7−71内のルートR
1を介して接続する。これにより加入者7へはダイヤル
トーンが発信レジスタ2より送られるので、加入者7は
転送呼受付用電話機9に不在転送するため、不在転送登
録のための番号と転送呼受付用電話a9の加入者番号を
ダイヤルする。発信レジスタ2は、この不在転送登録番
号と転送呼受付用電話機9の加入者番号情報を受信する
とこれらの情報を信号分配装置4を通して中央処理装置
5へ送る。中央処理装置5は前記情報を受取ると、主記
憶装置6上の転送先記憶部10の加入者7に対応する記
憶部に転送呼受付用電話機9の加入者番号を記憶させる
。この記憶が完了すると中央処理装置5から発信レジス
タ2へ信号分配装置4を通して登録完了情報が送られる
。発信レジスタ2は中央処理装置5よりの登録完了情報
を受けとると加入者7へ登録完了トーンを送る。加入者
7は登録完了トーンを聴くことにより不在転送の登録が
完了したことを知り送受話器を下ろし、加入者7と発信
レジスタ2の間のルートR1が開放される。
An embodiment of the present invention will be described below with reference to FIGS. 1 and 2. FIG. 1 shows a connection system of an exchange to which the method of the present invention is applied. In the same figure, among subscribers 7 to 9, for example, subscriber 7
When a subscriber makes a call, the subscriber call information is transmitted to the central processing unit 5 through the signal distribution device 4. The central processing unit 5 selects an empty originating register 2 and transfers the subscriber 7 and all selected originating registers 2 to the route R within the switching net 7-71.
Connect via 1. As a result, a dial tone is sent to the subscriber 7 from the call register 2, and the subscriber 7 transfers the call to the forwarding call reception telephone 9, so the subscriber 7 registers the number for call forwarding registration and the telephone a9 for forwarding call reception. dial the user number. When the call register 2 receives the call transfer registration number and the subscriber number information of the transfer call reception telephone 9, the call register 2 sends these information to the central processing unit 5 through the signal distribution device 4. When the central processing unit 5 receives the information, it stores the subscriber number of the transfer call reception telephone 9 in the storage section corresponding to the subscriber 7 of the transfer destination storage section 10 on the main storage device 6 . When this storage is completed, registration completion information is sent from the central processing unit 5 to the transmission register 2 through the signal distribution device 4. When the transmission register 2 receives the registration completion information from the central processing unit 5, it sends a registration completion tone to the subscriber 7. The subscriber 7 hears the registration completion tone and learns that the registration for call forwarding is completed, and hangs up the handset, and the route R1 between the subscriber 7 and the calling register 2 is opened.

次に加入者8が起呼すると前記と同様な方法により加入
者8と発信レジスタ2がスイッチングネットワーク1の
ルートR2を介して接続され、発信レジスタ2より加入
者8ヘダイヤルトーンが送ら     1れる。加入者
8は加入者7へ電話するため加入者7の加入者番号をダ
イヤルするものとする。そうすると発信レジスタ2は加
入者7の加入者番号を受信し、これを信号分配装置4を
通して中央処理装置5へ送る。中央処理装置5は加入者
7の加入者番号を受取ると主記憶装置6の転送先記憶部
10の加入者7に対応する記憶部の内容を読み取る。
Next, when the subscriber 8 makes a call, the subscriber 8 and the calling register 2 are connected via the route R2 of the switching network 1 in the same manner as described above, and a dial tone is sent from the calling register 2 to the subscriber 8. It is assumed that subscriber 8 dials the subscriber number of subscriber 7 in order to call subscriber 7. The originating register 2 then receives the subscriber number of the subscriber 7 and sends it to the central processing unit 5 through the signal distribution device 4. When the central processing unit 5 receives the subscriber number of the subscriber 7, it reads the contents of the storage section corresponding to the subscriber 7 in the transfer destination storage section 10 of the main storage device 6.

加入者7に対応する記憶部には転送呼受付用電話機9の
加入者番号が記憶されているため、中央処理装置5は空
きの加入者相互トランク3を選択し、加入者8と発信レ
ジスタ2の間のスイッチングネットワーク1のルートR
2を開放すると共に加入者8と加入者相互トランク3を
スイッチングネットワーク1のルートR3で接続しかつ
転送呼受付用電話機9と加入者相互トランク3へこの接
続は不在転送による接続であることを示す不在転送呼情
報と被呼加入者の呼出情報とを送る。この前者、即ち不
在転送呼情報が本発明の特徴である。加入者相互トラン
ク3は中央処理装置5から送られてきた不在転送呼情報
を保持すると共に公知の方法により加入者8に呼出音を
、転送呼受付用電話機9に呼出信号を送る。転送呼受付
用電話機9の加入者が応答すると加入者相互トランク3
は呼出音、呼出信号を停止すると共に、不在転送呼情報
を保持しているのでこの情報により転送呼受付用電話機
9に不在転送音を一定時間送出し、その後加入者8と転
送呼受付用電話機9の通話路を作りこの両者間の通話を
可能とする。転送呼受付用電話機9の加入者は、この不
在転送登録を聴くことにより加入者8からの電話は直接
自分にかかってきたのではなく、不在転送により転送さ
れてきた電話であることを知り、転送されてきた呼であ
ることを頭に入れて加入者8と会話をすることが可能と
なる。
Since the subscriber number of the transfer call receiving telephone 9 is stored in the storage unit corresponding to the subscriber 7, the central processing unit 5 selects the vacant mutual subscriber trunk 3, and connects the subscriber 8 and the outgoing call register 2. The route R of the switching network 1 between
2 is opened, and the subscriber 8 and the mutual subscriber trunk 3 are connected via the route R3 of the switching network 1, and this connection to the forwarding call reception telephone 9 and the mutual subscriber trunk 3 is shown to be a connection by missed call forwarding. Send call forwarding information and calling information of the called party. The former, ie, call forwarding information, is a feature of the present invention. The mutual subscriber trunk 3 holds the missed call forwarding information sent from the central processing unit 5, and sends a ringing tone to the subscriber 8 and a calling signal to the telephone set 9 for accepting the forwarded call using a known method. When the subscriber of the transferred call receiving telephone 9 answers, the subscriber mutual trunk 3
stops the ring tone and ringing signal, and since it holds the missed call forwarding information, it uses this information to send the missed call forwarding tone to the forwarded call reception telephone 9 for a certain period of time, and then communicates with the subscriber 8 and the forwarded call reception telephone 9. 9 communication paths are created to enable communication between these two parties. By listening to this call forwarding registration, the subscriber of the forwarding call reception telephone 9 learns that the call from the subscriber 8 is not a direct call to him or her, but is a call that has been forwarded to him by call forwarding. It becomes possible to have a conversation with the subscriber 8, keeping in mind that the call has been transferred.

以上のような動作を行うための加入者相互トランク3の
実施例を第2図に示す。同図に於て、リレーAは発呼加
入者外の通話電流の供給及び発呼加入者の送受話器の上
げ下ろしを監視するリレー。
FIG. 2 shows an embodiment of the mutual subscriber trunk 3 for performing the above operations. In the figure, relay A is a relay that monitors the supply of communication current to a caller other than the calling subscriber and the raising and lowering of the handset of the calling subscriber.

接点a0〜a4はリレーAの接点、リレーDは被呼加入
者への通話電流の供給及び被呼加入者の送受話器の上げ
下ろしを監視するリレー、接点d0〜d4はリレーDの
接点、リレーFは被呼加入者を呼出時被呼加入者の応答
を監視する交流不感動のリレー、接点f0はリレーFの
接点、リレーGは中央処理装置5から信号分配装置4を
通して呼出信号送出情報をもらい被呼加入者へ呼出信号
を送出するリレー、接点go−g3はリレーGの接点。
Contacts a0 to a4 are contacts of relay A, relay D is a relay that supplies communication current to the called subscriber and monitors whether the called subscriber lifts or lowers the handset, contacts d0 to d4 are contacts of relay D, and relay F is an AC relay that monitors the response of the called subscriber when the called subscriber is called, contact f0 is the contact of relay F, and relay G receives the calling signal sending information from the central processing unit 5 through the signal distribution device 4. Contact go-g3 is a contact of relay G, which is a relay that sends a calling signal to the called subscriber.

リレーCFは中央処理装置5から信号分配装置4を通し
て不在転送呼情報をもらい被呼加入者へ不在転送音を送
出する緩復旧リレー、接点cf’〜cf”はリレーCF
の接点を示す。以上のような回路に於て、不在転送され
てきた発呼加入者と被呼加入者を接続しようとする場合
には、中央処理装置5は発呼加入者をスイッチングネッ
トワーク1を介して端子AOとBOに接続すると共に、
被呼加入者をスイッチネットワーク1を介して端子At
、 Blに接続する。
Relay CF is a slow recovery relay that receives call forwarding call information from central processing unit 5 through signal distribution device 4 and sends call forwarding tone to the called party. Contact points cf' to cf'' are relay CF.
Shows the contact points. In the above-described circuit, when attempting to connect the calling subscriber whose missed call has been forwarded to the called subscriber, the central processing unit 5 connects the calling subscriber to the terminal AO via the switching network 1. and connect to BO,
The called subscriber is connected via the switch network 1 to the terminal At
, connect to Bl.

発呼加入者が端子AO,BOに接続されると電池E−リ
レーAのコイルS−接点d’一端子AO−スイッチング
ネットワーク−発呼加入者の電話機ループ−スイッチン
グネットワーク一端子B〇−接点接点−1−リレーコイ
ルP−地気によりリレーAが動作する。また中央処理装
置5より信号分配装置4を通して不在転送呼情報と被呼
加入者呼出情報が送られてきてリレーCFとリレーGが
動作する。リレーCFが動作するとリレーCFは地気−
接点a4−接点d3−接点cf2−リレーCF−電池E
で動作保持し、又リレーGは地気−接点a3−接点d2
−接点g3−リレーG−電池Eで動作保持する。リレー
GとリレーAが動作すると呼出信号−リレーピー接点q
0−接点a0端子A1−スイッチングネットワーク−被
呼加入者の電話機のペルースイッチングネットワーク一
端子B1−接点a1−接点g1−抵抗R−電池Eの経路
で被呼加入者に呼出信号が送出され被呼加入者電話機の
ベルが鳴る。又リレーGの接点g2により呼出音がリレ
ーAのコイルT経由で発呼加入者に送出される。被呼加
入者が送受話器を上げて応答するとリレーFが動作し、
電池E−リレーDのコイルS−接点f0−リレーDのコ
イルP−地気でリレーDが動作する。リレーDが動作す
ると接点d2によりリレーGの動作保持回路が断たれリ
レーGが復旧する。リレーGが復旧すると接点gZg”
により被呼加入者への呼出信号の送出回路が断たれ被呼
加入者への呼出信号が停止すると共にリレーFが復旧す
る。またリレーDが復旧すると接点d3によりリレーC
Fが緩復旧を開始する。このリレーGが復旧しリレーC
Fが緩復旧している時間、転送呼音−接点Cf3−リレ
ーDのコイルニー地気により転送呼前が公知の方法によ
りリレーDのコイルP及びSに誘導され被呼加入者に送
出される。リレーCFが緩復旧を終了すると接点cf3
により転送呼前は停止すると共に接点cf’とcf’が
閉じ発呼加入者と被呼加入者が通話することができる。
When a calling subscriber is connected to terminals AO and BO, battery E - coil S of relay A - contact d' one terminal AO - switching network - calling subscriber's telephone loop - switching network one terminal B〇 - contact contact -1-Relay coil P-Relay A operates due to the ground air. Also, the central processing unit 5 sends missed forwarding call information and called party paging information through the signal distribution device 4, and the relays CF and G operate. When relay CF operates, relay CF becomes earth-
Contact a4 - Contact d3 - Contact cf2 - Relay CF - Battery E
Relay G is connected to earth - contact a3 - contact d2
- Contact g3 - Relay G - Battery E maintains operation. When relay G and relay A operate, a call signal - relay p contact q
0 - contact a0 terminal A1 - switching network - Peruvian switching network of the called subscriber's telephone - terminal B1 - contact a1 - contact g1 - resistor R - battery E A ringing signal is sent to the called subscriber and the called party is called. The bell on the subscriber's telephone rings. Contact g2 of relay G causes a ringing tone to be transmitted to the calling subscriber via coil T of relay A. When the called party picks up the handset and answers, relay F is activated.
Relay D operates with battery E, coil S of relay D, contact f0, coil P of relay D, and earth. When relay D operates, the operation holding circuit of relay G is cut off by contact d2, and relay G is restored. When relay G is restored, contact gZg”
As a result, the circuit for transmitting the paging signal to the called subscriber is cut off, the paging signal to the called subscriber is stopped, and the relay F is restored. Also, when relay D is restored, relay C is activated by contact d3.
F starts gradual recovery. This relay G is restored and relay C
During the time when F is slowly restored, the transferred call sound is induced by the transfer call contact Cf3 to the coil knee ground of relay D to the coils P and S of relay D by a known method and is sent to the called party. When relay CF completes slow recovery, contact cf3
This stops the transfer before the call and contacts cf' and cf' close, allowing the calling subscriber and called subscriber to talk.

なお、以上に説明したのは中央処理装置5より不在転送
呼情報が送られてきた場合であるが、発呼加入者が不在
転送でない場合は、中央処理装置5より不在転送呼情報
が送られてこないためリレーCFは動作しておらず、被
呼加入者が応答すると転送呼前が被呼加入者に送られず
に発呼加入者との通話となる。尚本第2図の実施例では
、不在転送による電話なのか直接自分にかかってきた電
話なのかの識別のための不在転送音として転送呼前を使
用しているが、不在転送音としてトーキ音あるいはオル
ゴール等によるミュージック音を識別音として使用して
も本発明の効果は変らない。
The above explanation is for the case where the central processing unit 5 sends call forwarding call information, but if the calling subscriber is not forwarding the call, the central processing unit 5 sends the call forwarding information. Since the relay CF is not in operation, when the called subscriber answers, the call forwarding message is not sent to the called subscriber and the conversation is made with the calling subscriber. In the embodiment shown in Fig. 2, a voice before a forwarded call is used as the call forwarding tone to identify whether the call is a forwarded call or a call directly received by the caller. Alternatively, the effects of the present invention will not change even if music sounds from a music box or the like are used as identification sounds.

〔発明の効果〕〔Effect of the invention〕

以上説明したように、本発明によれば、中央処理装置か
ら加入者相互トランクへのネ在転送呼情報線、不在転送
音源、及び不在転送音送出用リレーを設けることにより
転送呼受付電話機の加入者は不在転送による電話なのか
直接自分にかかってきた電話なのかの識別が可能となり
、電話の応答がスムースに行えるばかりでなく発呼加入
者との会話のずれをなくし快適な不在転送電話サービス
を提供できるという効果がある。
As explained above, according to the present invention, by providing the forwarding call information line, the call forwarding sound source, and the relay for sending the call forwarding sound from the central processing unit to the subscriber mutual trunk, the forwarding call accepting telephone is connected to the telephone. This service allows the caller to identify whether the call was forwarded to him or her directly, allowing him to answer the call more smoothly, and eliminating any lag in conversation with the calling subscriber, making the call forwarding service more comfortable. It has the effect of being able to provide

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明の方法を適用した交換機の接続系統図、
第2図は本発明を実現するための加入者相互トランクの
一実施例を示す回路図である。 1・・・スイッチングネットワーク、2・・・発信レジ
スタ、3・・・加入者相互トランク、5・・・中央処理
装置、6・・・主記憶装置、7〜9・・・電話機、 C
F・・・リレ代理人弁理士  秋  本  正  実第
1図  1 手続補正書(帥) 昭和60年3月6日
FIG. 1 is a connection system diagram of an exchange to which the method of the present invention is applied;
FIG. 2 is a circuit diagram showing an embodiment of a mutual subscriber trunk for implementing the present invention. DESCRIPTION OF SYMBOLS 1... Switching network, 2... Outgoing register, 3... Subscriber mutual trunk, 5... Central processing unit, 6... Main storage device, 7-9... Telephone set, C
F...Lire Patent Attorney Tadashi Akimoto Figure 1 1 Procedural Amendment (Chief) March 6, 1985

Claims (1)

【特許請求の範囲】[Claims] ある加入者電話機によって該電話機への着信呼の転送先
電話機として登録されたところの転送呼受付用電話機へ
の着信呼があった時に当該着信呼が不在転送によるもの
であった場合には、その不在転送であることを識別して
記憶する機能と、上記着信呼にもとづく呼出音によって
上記転送呼受付用電話機が応答した時に当該着信呼が不
在転送によるものであることを示す不在転送音を上記転
送呼受付用電話機に送りしかる後に上記着信呼を発生し
た発呼電話機と接続する機能とを自動電話交換機に有せ
しめ、かくして着信呼が不在転送によるものか否かを上
記転送呼受付用電話機の加入者が判別できるようにした
ことを特徴とする不在転送着信呼識別方法。
When an incoming call is received by a subscriber's telephone to a forwarding call acceptance telephone that is registered as the forwarding destination telephone for incoming calls to that telephone, if the incoming call is due to missed call forwarding, A function to identify and memorize that the incoming call is a call forwarding, and a call forwarding tone that indicates that the incoming call is due to a call forwarding when the forwarding call receiving telephone answers the call with a ring tone based on the incoming call. The automatic telephone exchange is provided with a function of connecting to the calling telephone that generated the incoming call after the incoming call is sent to the forwarding call receiving telephone, so that it can be determined whether the incoming call is due to call forwarding or not. A method for identifying call forwarding calls, characterized in that the call can be identified by the subscriber.
JP20148484A 1984-09-28 1984-09-28 Call forwarding call identification method Pending JPS6180939A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP20148484A JPS6180939A (en) 1984-09-28 1984-09-28 Call forwarding call identification method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP20148484A JPS6180939A (en) 1984-09-28 1984-09-28 Call forwarding call identification method

Publications (1)

Publication Number Publication Date
JPS6180939A true JPS6180939A (en) 1986-04-24

Family

ID=16441827

Family Applications (1)

Application Number Title Priority Date Filing Date
JP20148484A Pending JPS6180939A (en) 1984-09-28 1984-09-28 Call forwarding call identification method

Country Status (1)

Country Link
JP (1) JPS6180939A (en)

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS56111367A (en) * 1980-02-08 1981-09-03 Nec Corp Absence transfer system

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS56111367A (en) * 1980-02-08 1981-09-03 Nec Corp Absence transfer system

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