SE516511C2 - Styrning av företagsväxel via CTI-länk från nätbaserade röststyrningstjänster - Google Patents

Styrning av företagsväxel via CTI-länk från nätbaserade röststyrningstjänster

Info

Publication number
SE516511C2
SE516511C2 SE9902160A SE9902160A SE516511C2 SE 516511 C2 SE516511 C2 SE 516511C2 SE 9902160 A SE9902160 A SE 9902160A SE 9902160 A SE9902160 A SE 9902160A SE 516511 C2 SE516511 C2 SE 516511C2
Authority
SE
Sweden
Prior art keywords
call
customer
switchboard
cti
exchange
Prior art date
Application number
SE9902160A
Other languages
English (en)
Swedish (sv)
Other versions
SE9902160D0 (sv
SE9902160L (sv
Inventor
Rehan Mirza
Original Assignee
Telia Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telia Ab filed Critical Telia Ab
Priority to SE9902160A priority Critical patent/SE516511C2/sv
Publication of SE9902160D0 publication Critical patent/SE9902160D0/xx
Priority to DE60042740T priority patent/DE60042740D1/de
Priority to EP00939255A priority patent/EP1188299B1/de
Priority to AT00939255T priority patent/ATE439731T1/de
Priority to EEP200100664A priority patent/EE05119B1/xx
Priority to PCT/SE2000/001182 priority patent/WO2000076191A1/en
Publication of SE9902160L publication Critical patent/SE9902160L/xx
Priority to NO20015624A priority patent/NO20015624L/no
Publication of SE516511C2 publication Critical patent/SE516511C2/sv

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42204—Arrangements at the exchange for service or number selection by voice
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/08—ISDN systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1305—Software aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13098—Mobile subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13141—Hunting for free outlet, circuit or channel
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13176—Common channel signaling, CCS7
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13196—Connection circuit/link/trunk/junction, bridge, router, gateway
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13202—Network termination [NT]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13209—ISDN
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13378—Speech recognition, speech analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389—LAN, internet

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Astronomy & Astrophysics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Communication Control (AREA)
  • Reduction Or Emphasis Of Bandwidth Of Signals (AREA)
  • Selective Calling Equipment (AREA)
  • Input Circuits Of Receivers And Coupling Of Receivers And Audio Equipment (AREA)
  • Devices For Checking Fares Or Tickets At Control Points (AREA)
SE9902160A 1999-06-07 1999-06-07 Styrning av företagsväxel via CTI-länk från nätbaserade röststyrningstjänster SE516511C2 (sv)

Priority Applications (7)

Application Number Priority Date Filing Date Title
SE9902160A SE516511C2 (sv) 1999-06-07 1999-06-07 Styrning av företagsväxel via CTI-länk från nätbaserade röststyrningstjänster
DE60042740T DE60042740D1 (de) 1999-06-07 2000-06-07 Fernsprechsteuerung einer nebenstellenanlage durch cti-verbindung durch auf ein netzwerk basierte sprachsteuerdienste
EP00939255A EP1188299B1 (de) 1999-06-07 2000-06-07 Fernsprechsteuerung einer nebenstellenanlage durch cti-verbindung durch auf ein netzwerk basierte sprachsteuerdienste
AT00939255T ATE439731T1 (de) 1999-06-07 2000-06-07 Fernsprechsteuerung einer nebenstellenanlage durch cti-verbindung durch auf ein netzwerk basierte sprachsteuerdienste
EEP200100664A EE05119B1 (et) 1999-06-07 2000-06-07 Telekommunikatsioonissteem h„„ljuhtimisteenusega
PCT/SE2000/001182 WO2000076191A1 (en) 1999-06-07 2000-06-07 Control of private branch exchange via cti-link from network based voice control services
NO20015624A NO20015624L (no) 1999-06-07 2001-11-19 Telekommunikasjonssystem omfattende talekontrollert tjeneste

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE9902160A SE516511C2 (sv) 1999-06-07 1999-06-07 Styrning av företagsväxel via CTI-länk från nätbaserade röststyrningstjänster

Publications (3)

Publication Number Publication Date
SE9902160D0 SE9902160D0 (sv) 1999-06-07
SE9902160L SE9902160L (sv) 2000-12-08
SE516511C2 true SE516511C2 (sv) 2002-01-22

Family

ID=20415992

Family Applications (1)

Application Number Title Priority Date Filing Date
SE9902160A SE516511C2 (sv) 1999-06-07 1999-06-07 Styrning av företagsväxel via CTI-länk från nätbaserade röststyrningstjänster

Country Status (7)

Country Link
EP (1) EP1188299B1 (de)
AT (1) ATE439731T1 (de)
DE (1) DE60042740D1 (de)
EE (1) EE05119B1 (de)
NO (1) NO20015624L (de)
SE (1) SE516511C2 (de)
WO (1) WO2000076191A1 (de)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10132262A1 (de) * 2001-07-04 2003-01-23 Siemens Ag Verfahren zur Rufbeantwortung in einem verteilten Kommunikationssystem
FR2879062A1 (fr) * 2004-12-06 2006-06-09 France Telecom Procede et systeme de transfert d'appels centralise

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5353336A (en) * 1992-08-24 1994-10-04 At&T Bell Laboratories Voice directed communications system archetecture
US5740240A (en) * 1995-04-10 1998-04-14 Edify Corporation Computer telephony integration system and method
SE520448C2 (sv) * 1998-03-28 2003-07-08 Telia Ab Förfarande för röstringning vid telekommunikationssystem

Also Published As

Publication number Publication date
NO20015624D0 (no) 2001-11-19
WO2000076191A1 (en) 2000-12-14
SE9902160D0 (sv) 1999-06-07
EP1188299A1 (de) 2002-03-20
EE200100664A (et) 2003-02-17
EP1188299B1 (de) 2009-08-12
EE05119B1 (et) 2008-12-15
ATE439731T1 (de) 2009-08-15
DE60042740D1 (de) 2009-09-24
SE9902160L (sv) 2000-12-08
NO20015624L (no) 2002-01-28

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Legal Events

Date Code Title Description
NUG Patent has lapsed