TW201610890A - Internet shopping and trading system, method of operating thereof, and communication platform using the system - Google Patents

Abstract

An internet shopping and trading system, a method of operating thereof, and a communication platform using the system are provided. Therein, the internet shopping and trading system includes a commodity management unit, a purchase displaying unit, and a background management unit. The commodity management unit is input with the commodity information by the seller for generating a corresponding shopping payment link, whereby the seller uploads the picture of the commodity and the link to a website. The purchase displaying unit displays a shopping interface for the buyer when the shopping payment link is clicked by the buyer, and allows the buyer to have a real-time conversation with the seller or the customer service personnel. When the buyer finishes the paying process, the background management unit delivers the fund to the seller and instructs the seller to deliver the commodity to the buyer.

Description

Online shopping transaction system and its operation method, and social communication platform using the online shopping transaction system

The present invention relates to an online shopping transaction system and a method for operating the same, and a social communication platform using the online shopping transaction system, so that sellers can sell various products through a social platform, and can be used by the community. The communication platform promotes promotional messages for each product to buyers.

According to the development of modern Internet technology, all kinds of modern goods have gradually developed into the form of online shopping. From the perspective of the sellers, it can save the rent of physical stores, but for consumers. It can save time spent on shopping and transportation costs, so that consumers can use the communication network to purchase any goods anywhere, such as at home.

If a vendor wants to engage in the above-mentioned online shopping style to sell its products, there are basically two ways, one of which is to use existing online shopping platforms (such as Yahoo, Lotte, Open Air, etc.) to The information of the goods to be sold is uploaded to the online shopping platform for consumers to browse the website of the online shopping platform, and the required products are purchased, and both of them set up an official shopping website to make the consumers Buying products directly from the official shopping site. However, no matter which method is used, the procedures for implementing them are very complicated and inconvenient. In addition, if consumers have any questions about the products, they cannot immediately purchase the products. The sellers ask questions and get immediate answers.

To solve the above problems, the present invention provides an online shopping transaction system and a method for operating the same, and a social communication platform using the online shopping transaction system, so that sellers can sell various products through the existing social platform, and The buyer can immediately ask questions and get answers from the seller's purchase interface, and the seller can promote the promotion information of each product to the buyer who bought the product through the social communication platform.

To achieve the above objective, the present invention provides an online shopping transaction system and a method for operating the same, and a social communication platform for applying the online shopping transaction system, wherein the online shopping transaction system includes: a commodity management unit, which includes There is a commodity control module, an instant response module, an account amount module, and a commodity input module and a product uploading module for connecting the commodity control module, wherein the commodity input module is used for at least A seller inputs relevant information of at least one product of each product, and generates a corresponding shopping payment link according to relevant information of each commodity, and the commodity control module is used for storing relevant information of each commodity, and the product uploading module is provided for The seller uploads a picture of each product together with its shopping payment link to a website; a shopping display unit, which is linked to the product management unit, and has a purchase input module and an instant messaging module for connecting the input module. When a buyer browses the website and clicks on the shopping payment link of one of the products, the purchase input module can display one of the goods purchased. Interface for buyers to purchase the product, and the instant messaging module allows the buyer to instantly ask for information about the product at the purchase interface, and the seller of the product can instantly talk to the buyer through the instant response module. Answering the buyer's question; and a back-end management unit, which links the product management unit and the shopping display unit, and includes a transaction management module. When the buyer's payment is completed, the transaction management module can notify the seller of the product to ship the product. The buyer sends the buyer's remittance to the account amount module of the seller of the item.

The back-end management unit further includes a member management module, which is connected to the transaction management module for managing the member data of the seller and the buyer, and for logging in the identity verification.

The background management unit further includes a background response module, which is connected to the transaction management module. When the buyer queries the related information of the product, the background response module can be used for a plurality of customer service personnel to immediately chat with the buyer to answer Buyer's problem.

The operation method of the online shopping transaction system includes the following steps:

(1) The seller inputs at least one relevant item of the commodity by the commodity input module, and the commodity input module generates one of the corresponding shopping payment links of the commodity;

(2) The seller uploads a picture of each item along with its purchase payment link and uploads it to a website through the product upload module to place each item on the shelf;

(3) When a buyer browses the website and clicks on the shopping payment link of one of the products, the purchase input module can display one of the purchase interfaces of the product for the buyer to purchase the product. At this time, the buyer can click to purchase. One of the interfaces is an instant Q&A button. The instant messaging module allows the purchase interface to pop up a dialog box so that the buyer can instantly ask the relevant information of the product in the dialog box. After that, the buyer fills in the required product. The quantity, the sending information of the goods and their invoices, and the payment method to make payment, that is, the action of purchasing the goods;

(4) When the buyer's payment is completed, the transaction management module can notify the seller of the payment completion message to enable the seller to execute the shipment procedure of the product;

(5) When the buyer receives the item, the transaction for the item is completed.

The social communication platform that uses the online shopping transaction system is installed in the buyer's mobile device or computer to provide the member who is a member to chat online with other members and share information with each other. On the dynamic message wall, the merchandise management unit further includes a merchandise promotion module for connecting the merchandise control module, and the merchandising module is for the seller to edit and add one of the promotional information of each product, and each promotional message has various commodities. The shopping payment link, and the product promotion module can transmit the promotional messages to the buyers who have purchased the products through the social communication platform.

Wherein, the purchase interface of the online shopping system of the present invention has a community information field for the buyer to check whether the message of purchasing one of the products is shared to the dynamic message wall of the social communication platform, and the The message has a shopping payment link for the item.

Among them, the community information field is also available for buyers to check whether they want to subscribe to the seller's business information, so that the product promotion module can transmit the promotion information of each product to the buyer who subscribes to the business information through the social communication platform. .

By the above, one of the effects of the present invention is that the seller of each product does not need to use an existing online shopping platform or set up an official shopping website by himself, and only needs to utilize existing websites such as Facebook, Twitter, WeChat, Line, A community platform such as Weibo can sell various products, which not only saves a lot of labor costs, but also popularizes the popularity of the community platform through the use of the social platform.

By the above, the invention can achieve the second effect, the buyer can immediately talk to the seller or the customer service staff of the product in the purchase interface, so that the buyer can immediately get the answer if there is any doubt before purchasing the product, thereby, Not only can the transaction between buyers and sellers be accelerated, but also the buyer’s desire to purchase the product.

By the above, the present invention can achieve the third effect. The seller can promote the promotion information of each product to the buyer who bought the product and the buyer who subscribes to the business information through the product promotion module and the social communication platform. Therefore, the seller can immediately promote the promotion information of each product through the invention, and the buyer who receives the promotion message can click on the shopping payment link in the promotion message to purchase the product.

By the above, the invention can achieve the fourth effect, when the buyer purchases the product, the information of one of the purchased products can be shared to the dynamic message wall of the social communication platform, so that the buyer's friends can The message is known on the dynamic message wall, and the friends click on the shopping payment link in the message to purchase the product, thereby facilitating the seller of the product to promote the product.

For the convenience of the description, the central idea expressed by the present invention in the column of the above summary of the invention is expressed by the specific embodiments. Various items in the embodiments are depicted in terms of ratios, dimensions, amounts of deformation, or displacements that are suitable for illustration, and are not drawn to the proportions of actual elements, as set forth above.

Referring to FIG. 1 and FIG. 2, the present invention provides an online shopping transaction system and a method for operating the same, and a social communication platform using the online shopping transaction system, which can be used by at least one buyer through his computer or mobile device. 40 for online shopping, wherein the online shopping transaction system includes:

A product management unit 10 includes a product input module 11, a product control module 12, a product uploading module 13, an instant response module 14, an account amount module 15, and a product promotion module 16 The product input module 11 , the product uploading module 13 , and the product promotion module 16 are all connected to the commodity control module 12 .

The commodity input module 11 is configured to allow at least one seller to input related materials of at least one product, and generate a corresponding one of the purchase payment links according to the related information of each commodity, wherein the relevant data of each commodity includes each A product description and a product picture, the product description may be the name, quantity, price, etc. of the product, and the shopping payment link may be a link URL, a button component, a QR code, or a combination thereof.

The commodity control module 12 is configured to store related materials of each commodity to establish a commodity database, and the commodity control module 12 is configured for the seller to update the current quantity of each commodity and the status of the shelves.

The product uploading module 13 is for the seller to link the pictures of the products together with the shopping payment to the website, and the website is any web interface that supports the syntax of the webpage, for example, a social platform, a shopping a website, a personal blog website, a chat room website, a discussion forum website, or an electronic bulletin board system (BBS), etc., and in a preferred embodiment of the invention, the website refers to a social platform, such as Facebook. , Twitter, WeChat, Line, Weibo, etc.

a shopping display unit 20, which is connected to the product management unit 10, and has a purchase input module 21 and an instant messaging module 22 that links the purchase input module 21, and clicks on one of the products when a buyer browses the website. When the payment link is purchased, the purchase input module 21 can display one of the purchase interfaces 23 for the buyer to purchase the product, and the instant messaging module 22 allows the buyer to immediately request information about the product at the purchase interface 23. The seller of the product can immediately chat with the buyer through the instant response module 14 to answer the buyer's question.

The purchase interface 23 includes a product description field 24 and a seller information field 25 of the product, and a buyer fills in an invoice information filling field 26, a product receipt field 27, and a payment. The mode selection field 28 and a community information field 29, wherein the product description field 24 has the name, picture, quantity, price, shipping cost and total price of the product, and the seller information field 25 has the name of the seller. , picture and evaluation, the invoice information fill field 26 is for the buyer to fill in the invoice format, the buyer, the unified number and the invoice delivery address, the goods receipt field 27 is for the buyer to fill in the recipient's name, mobile phone number And address.

a background management unit 30, which is connected to the product management unit 10 and the shopping display unit 20, and includes a transaction management module 31, and a gold flow management module 32, a member management module 33, and a link transaction management module 31. A transaction display module 34, an evaluation record module 35 and a background response module 36, wherein the gold flow management module 32 is connected to the bank's golden payment channel, including credit card, network ATM, entity ATM or super business. Collecting, etc., for the buyer to select the payment method of the item in the payment method selection field 28 of the purchase interface 23, and when the buyer payment is completed, the transaction management module 31 can notify the seller of the product to ship the product. The buyer sends the buyer's remittance to the account amount module 15 of the seller of the item.

Member management module 33, which is used to manage the member data of the seller and the buyer, and to log in to the identity verification, so that the seller must join the member, and pay the bank account information and the identity card to perform real-name authentication. The relevant data of each product is input through the commodity input module 11 and stored in the commodity control module 12, and the buyer must also become a member to perform the payment action to complete the purchase of the commodity.

The transaction display module 34 is configured for the seller to query the buyer information of the product and the quantity of the purchase, and the payment status of the buyer, and the seller can update the shipment status of the product to make the transaction display module 34 It is also available for buyers to check the current shipment status of the item.

The evaluation record module 35 is used for the seller and the buyer to complete the evaluation of the commodity, and the evaluation is issued to the other party, and the evaluation record module 35 is stored in the member management module 33 for the evaluation of both parties. The seller information field 25 of the purchase interface 23 can display the current evaluation result of the seller for reference when the buyer purchases the product.

The background response module 36 is used by a plurality of customer service personnel. When the buyer queries the purchase interface 23 for information about the product, the customer service personnel can immediately talk to the buyer through the background response module 36. To answer the buyer's question.

Referring to FIG. 3 to FIG. 6 , the method for operating the online shopping transaction system of the present invention comprises the following steps:

(1) In step S1, the seller inputs the related information of at least one product by the commodity input module 11, and the commodity input module 11 generates a shopping payment link corresponding to each commodity.

(2) In step S2, the seller uploads a picture of each item together with the purchase payment link thereof, and uploads it to a website through the product uploading module 13 to put each item on the shelf.

(3) Step S3, when a buyer browses the website and clicks on the shopping payment link of one of the products, the purchase input module 21 can display one of the purchase interfaces 23 of the product for the buyer to purchase the product. The buyer can click on the instant Q&A button 23a of the purchase interface 23, and the instant messaging module 22 can cause the purchase interface 23 to jump out of a dialog box 23b, so that the buyer can immediately query the relevant information of the product in the dialog box 23b. At this point, the seller or customer service staff of the product can talk to the buyer to answer the buyer's question. As shown in FIG. 4, the buyer and the seller have a dialogue in the dialog box 23b, after which the buyer fills in the same. Selecting the quantity of the item, the sending information of the item and its invoice, and selecting the payment method to make the payment, the action of purchasing the item is completed.

However, it should be noted that when the buyer selects the payment method, if the buyer has not become a member of the online shopping transaction system of the present invention, the purchase input module 21 is converted by the display purchase interface 23 to display a member interface. The buyer can proceed with the process of joining the member, and after completing the process of joining the member, the purchase input module 21 will then switch to display the original purchase interface 23, so that the buyer can select the payment method to purchase the product.

(4) Step S4, when the buyer's payment is completed, the transaction management module 31 can notify the seller of the payment completion message, so that the seller can execute the shipment procedure of the product.

(5) In step S5, when the buyer receives the item, the transaction of the item is completed.

Then, the transaction management module 31 can send the buyer's remittance to the account amount module 15 of the seller of the product. At this time, the seller can withdraw the cash from the account amount module 15, or use the account amount. The amount in the module 15 is used to purchase other seller's goods. If the seller buys other seller's goods, the transaction management module 31 can directly deduct the amount corresponding to the seller's account amount module 15 to make the seller The process of purchasing goods can be completed without any other payment action.

Furthermore, the social communication platform of the present invention, which is applied to the online shopping transaction system, is installed in the mobile device 40 or the computer of the buyer to provide a member who is a member to chat online with other members, and Buyers can set other members to become friends in their community communication platform, and can share messages with each other on a dynamic message wall 41. The product promotion module 16 of the online shopping transaction system of the present invention can be edited and updated by the seller. One of the merchandise promotional messages 16a, each promotional message 16a has a shopping payment link for each product, and the merchandising module 16 can transmit the promotional information 16a to the buyer who purchased the merchandise through the social communication platform. .

The community information field 29 of the purchase interface 23 of the online shopping system of the present invention is for the buyer to check whether the message 41a for purchasing the product is to be shared on the dynamic message wall 41 of the social communication platform. The message 41a has a shopping payment link for the product, and the community information field 29 is also available for the buyer to check whether the merchant information of the seller is to be subscribed, so that the product promotion module 16 can transmit the promotional message 16a of each product. The social communication platform is transmitted to buyers who subscribe to the business information.

In summary, by using the online shopping transaction system of the present invention and its operation method, and the social communication platform using the online shopping transaction system, the sellers of each product do not need to use the existing online shopping platform or erect themselves. An official shopping site, you only need to use existing websites, such as Facebook, Twitter, WeChat, Line, Weibo and other social platforms, to sell various products, which not only saves a lot of labor costs, but also uses the society through today's society. The popularity of the group platform can also drive the popularity of the seller.

Through the instant messaging module 22 and the instant response module 14 of the present invention, the buyer can immediately chat with the seller or customer service personnel of the product at the purchase interface 23, so that the buyer can immediately obtain the question before purchasing the product. The answer is that not only can the transaction between the buyer and the seller be accelerated, but also the buyer’s desire to purchase the product can be enhanced.

In addition, the seller can promote the promotion information 16a of each product through the product communication module 16 of the social communication platform and the online shopping transaction system, to the buyer who bought the product, and the buyer who subscribes to the business information, so as to buy When the home receives the promotional message 16a through the mobile device 40 or the computer, as shown in FIG. 5, by clicking on the shopping payment link in the promotional message 16a, the purchase interface 23 of the product can be displayed to purchase the product. .

Moreover, when a buyer purchases a product, the message 41a of the purchased product can be shared with the dynamic message wall 41 of the social communication platform, so that the friend of the buyer can use the mobile device 50 or the computer. In the group communication platform, the message 41a can be known on the dynamic message wall 41, as shown in FIG. 6, and when the friends click on the shopping payment link in the message 41a, the purchase interface of the product can be displayed. In order to purchase the merchandise, it is also very convenient to help the seller of the merchandise to promote its merchandise.

The above embodiments are merely illustrative of the invention and are not intended to limit the scope of the invention. Any modifications or variations that are made without departing from the spirit of the invention are intended to be protected.

10‧‧‧Commodity Management Unit
11‧‧‧Commodity input module
12‧‧‧Commodity Control Module
13‧‧‧Commodity upload module
14‧‧‧ Instant Response Module
15‧‧‧ account amount module
16‧‧‧Commodity Promotion Module
16a‧‧‧Promotional messages
20‧‧‧Shopping display unit
21‧‧‧ Purchase input module
22‧‧‧ Instant messaging module
23‧‧‧ purchase interface
23a‧‧‧Instant Q&A button
23b‧‧‧Dialog
24‧‧‧Commodity narrative field
25‧‧‧Seller information field
26‧‧‧Invoice Information Filling Field
27‧‧‧ Goods receipts fill in the fields
28‧‧‧ Payment method selection field
29‧‧‧Community information field
30‧‧‧Background Management Unit
31‧‧‧Transaction Management Module
32‧‧‧Gold Stream Management Module
33‧‧‧Member Management Module
34‧‧‧Transaction display module
35‧‧‧Evaluation record module
36‧‧‧Back-end response module
40, 50‧‧‧ mobile devices
41‧‧‧Dynamic Message Wall
41a‧‧‧Message
S1~S5‧‧‧Steps

1 is a block diagram of an online shopping transaction system of the present invention. 2 is a schematic diagram of a purchase interface of the online shopping transaction system of the present invention. 3 is a flow chart showing the operation of the online shopping transaction system of the present invention. 4 is a schematic diagram of the operation of the online shopping transaction system of the present invention, showing a dialog box in which the purchase interface pops up. FIG. 5 is a schematic diagram of the operation of the online shopping transaction system and the social communication platform of the present invention, showing that the seller transmits the promotion information of the product to the buyer through the social communication platform. 6 is a schematic diagram of the operation of the online shopping transaction system and the social communication platform of the present invention, showing that the buyer shares the information of the purchased product on the dynamic message wall of the social communication platform.

10‧‧‧Commodity Management Unit

11‧‧‧Commodity input module

12‧‧‧Commodity Control Module

13‧‧‧Commodity upload module

14‧‧‧ Instant Response Module

15‧‧‧ account amount module

16‧‧‧Commodity Promotion Module

20‧‧‧Shopping display unit

21‧‧‧ Purchase input module

22‧‧‧ Instant messaging module

30‧‧‧Background Management Unit

31‧‧‧Transaction Management Module

32‧‧‧Gold Stream Management Module

33‧‧‧Member Management Module

34‧‧‧Transaction display module

35‧‧‧Evaluation record module

36‧‧‧Back-end response module

Claims (15)

An online shopping transaction system for at least one buyer to conduct online shopping through his computer or mobile device, and the online purchase transaction system includes: a commodity management unit, which includes a commodity control module, An instant response module, an account amount module, and a commodity input module and a product uploading module connected to the commodity control module, wherein the commodity input module is used for at least one seller to input each at least a product related information, and a corresponding shopping payment link may be generated according to the relevant information of the commodity, and the commodity control module is used to store relevant information of each commodity, and the commodity uploading module is for the The seller uploads a picture of the item together with its purchase payment link to a website; a shopping display unit that links to the item management unit and has a purchase input module and an instant connection to the purchase input module a communication module, when a buyer browses the website and clicks on a shopping payment link of one of the products, the purchase input module can The purchase interface of the product is provided for the buyer to purchase the product, and the instant messaging module enables the buyer to immediately query the relevant information of the product on the purchase interface, and the seller of the product can The instant response module immediately talks with the buyer to answer the buyer's question; and a background management unit that links the item management unit and the shopping display unit and includes a transaction management module when the buyer pays Upon completion, the transaction management module can notify the seller of the item to ship to the buyer and send the buyer's remittance to the account amount module of the seller of the item. The online shopping transaction system of claim 1, wherein the background management unit further comprises a gold flow management module, which is connected to the transaction management module and interfaces with the bank payment channel, including a credit card and a network. ATM, entity ATM or super-commercial collection, etc., for the buyer to select the payment method of the commodity at the purchase interface. The online shopping transaction system of claim 1, wherein the background management unit further comprises a background response module, which is linked to the transaction management module, and the background response is sent when the buyer queries related information of the product. The module can be used by a plurality of customer service personnel to immediately talk to the buyer to answer the buyer's question. The online shopping transaction system of claim 1, wherein the shopping payment link is a link URL, a button component, a QR code, or a combination thereof. The online shopping transaction system of claim 1, wherein the related information of each item includes a product description of each item and a product picture. The online shopping transaction system of claim 1, wherein the purchase interface includes a commodity description field and a seller information field of the product, and an invoice information filling field for the buyer to fill in. , a product receipt field and a payment method selection field. The online shopping transaction system of claim 1, wherein the website is a social platform, a shopping website, a person blog website, a chat room website, a discussion area website, or an electronic bulletin board system. The online shopping transaction system of claim 1, wherein the commodity control module is configured to allow the seller to update the current quantity of each item and the status of the shelves. The online shopping transaction system of claim 1, wherein the background management unit further comprises a member management module coupled to the transaction management module for performing member data management of the seller and the buyer, and Log in to identity verification. The online shopping transaction system of claim 9, wherein the background management unit further comprises an evaluation record module coupled to the transaction management module for the seller and the buyer to complete the commodity transaction. The evaluation is given to the other party, and the evaluation record module manages the evaluation of both parties stored in the member management module, and the purchase interface displays the current evaluation result of the seller for reference by the buyer. The online shopping transaction system of claim 9, wherein the background management unit further comprises a transaction display module coupled to the transaction management module for the seller to query the buyer information of the product and the purchase thereof. The quantity, and the payment status of the buyer, and the seller can update the shipment status of the item, so that the transaction display module can also be used by the buyer to check the current shipment status of the item. A community communication platform for an online shopping transaction system as claimed in claim 9, which is installed in the mobile device or computer of the buyer to provide the member who is a member to chat online with other members. And sharing information with each other on a dynamic message wall, and the product management unit further includes a product promotion module connected to the product control module, the product promotion module is for the seller to edit and add each product One of the promotional messages, each of which has a shopping payment link for each of the products, and the product promotion module can transmit the promotional message to the buyer who purchased the product through the social communication platform. The social communication platform of claim 12, wherein the purchase interface has a community information field for the buyer to check whether a message for purchasing the product is to be shared to the social communication platform. The dynamic message wall, and the message has a shopping payment link for the item. The community communication platform of claim 12, wherein the purchase interface has a community information field for the buyer to check whether the merchant information of the seller is to be subscribed to enable the product promotion module to The promotional message of each item is transmitted to the buyer who subscribes to the business information through the social communication platform. A method for operating an online shopping transaction system according to any one of claims 1 to 11, comprising the steps of: (1) the seller inputs at least one relevant item of the commodity from the commodity input module, and The product input module generates a shopping payment link corresponding to each of the products; (2) the seller links each of the pictures of the product together with the shopping payment, and uploads the product to a website through the product uploading module to (3) When a buyer browses the website and clicks on the shopping payment link of one of the products, the purchase input module can display one of the purchase interfaces of the product for the buyer to purchase the product, at this time, The buyer can click on the instant Q&A button of the purchase interface, and the instant messaging module can cause the purchase interface to jump out of a dialog box, so that the buyer can immediately query the relevant information of the product in the dialog box, and then The buyer then fills in the required quantity of the goods, the delivery information of the goods and their invoices, and selects the payment method to make payment, that is, the action of purchasing the goods is completed; (4) when the buyer pays the payment The transaction management module to complete the payment of the message notifying the seller, the seller in order to make the implementation of the program delivery of goods; (5) when the buyer received the goods, the commodities transaction is complete.