UA76116C2 - Method (variants) and a system for accomplishing transactions by electronic facilities - Google Patents

Abstract

A method for facilitating a wireless transaction includes communicating a transaction request from a wireless communication device to a transaction apparatus and communicating a spoken authentication code from the wireless communication device to the transaction apparatus. After the spoken authentication code is authenticated, a transaction code isreceived by the wireless communication device. After receiving the transaction code, the transaction code is displayed on and optically scanned from a visual display of the wireless communication device.

Description

Description of the invention

This application has priority over the previous US patent application MobO/217,997 dated July 13, 2000. on 2. the invention "MIXED INTERACTION/BAR CODE MOBILE PHONES AND OTHERS", in the name of the same applicant.

In general, the invention relates to mobile electronic commerce and, in particular, to methods and devices for conducting wireless electronic commercial transactions.

Mobile e-commerce is expected to grow at a gigantic pace. The scale of the opportunities that open up alone is impressive. It is expected that up to 200 Zr. the number of 70 mobile devices connected to Ipiegpay will exceed the number of personal computers. According to forecasts, by 2004 the bulk of purchases in the e-commerce network will be made using wireless communication devices.

With the combination of location information and wireless access to Ipiegpay, users of wireless communication devices will be able to receive product offers based on their location and interests. This will open up a whole new way of choosing the target clientele for advertising. A major area of interest in wireless 12 e-commerce is connecting targeted advertising to wireless devices. It should be noted, however, that in order to take full advantage of wireless e-commerce, users will be required to act on such advertisements in real time. This will require transactions to be carried out using a wireless communication device in accordance with the receipt of an advertisement for a product or service.

There are, however, a number of hurdles to overcome before wireless e-commerce becomes commonplace. One such obstacle to the widespread adoption of wireless operations is security. In order for the consumer to willingly use wireless transactions, systems must be in place to prevent unauthorized purchases on the user's wireless account. Such security measures are even more important in the case of a wireless communication device, since such situations as the loss or theft of the wireless communication device are possible. Since wireless communication devices are significantly less secure than fixed communication devices, it is necessary to take measures to ensure an increased level of security. It should be noted, however, that the capabilities of known e-commerce security solutions to provide technically and cost-effective solutions for the secure performance of wireless transactions in an e-commerce network are limited. eh

Another hurdle to overcome to make wireless e-commerce transactions commonplace is tying e-commerce transactions to "real-world" goods and services. For example, if an authorized user of a wireless communication device buys a movie ticket for -- a specific session at a specific cinema, while using his wireless communication device, Ge) must have systems to notify that cinema about the purchase of this ticket by the authorized user. In addition, systems must be in place to allow an authorized user of a given wireless device to enter a given cinema for a given session.

Known solutions for linking electronic commercial transactions to real-world goods are inconvenient and time-consuming. As a result, operating a wireless e-commerce network "loses much of its convenience." So, for example, according to one of the well-known solutions for linking an electronic Z 50 commercial transaction to a corresponding real-world product, it is required that a printed confirmation, say, a receipt, pass or ticket, be printed on a printer. According to this decision, it is necessary to print

From" confirmation was created in a specified real location. These printed confirmations often carry non-standardized barcodes that are processed at the seller's location. Typically, the printed confirmation must be generated at a location other than where the wireless e-commerce transaction is performed. and Based on the above, what is needed is a method that allows operations to be performed over a wireless network

Ge") of electronic commerce safely and conveniently.

A variant of the method of performing a wireless operation includes receiving the first operation code by the wireless communication device and displaying the first operation code on the video terminal of the wireless communication device 20.

Figure 1 shows a block diagram illustrating an embodiment of a method of performing a wireless operation. Fig. 2 is a block diagram illustrating an embodiment of the method of authentication of the language code of the authentication of the customer of the operation.

Figure 3A shows a block diagram illustrating an embodiment of a method of performing a wireless operation, in which verification of the operation code is carried out by the operation management system.

GF) Fig. 3B shows a block diagram illustrating an embodiment of a method of performing a wireless operation, in which the verification of the operation code is carried out by the operation execution system. 4 is a block diagram illustrating an embodiment of a device for performing a wireless operation using a telephone-type wireless communication device. 60 Figure 5 shows a schematic view of an embodiment of a telephone-type wireless communication device.

Fig. 6 is a block diagram illustrating a variant of implementation of actions for carrying out a wireless operation using the system shown in Fig. 4.

Figure 7 shows a block diagram illustrating an embodiment of a device for wireless operation using a non-telephone wireless communication device. because Figure 8 shows a schematic view of an embodiment of a non-telephone wireless communication device.

Fig. 9 is a block diagram illustrating a variant of the implementation of actions for performing a wireless operation using the device shown in Fig. 7.

Fig. 10 is a block diagram illustrating another variant of implementation of actions for performing a wireless operation using the device shown in Fig. 7.

A variant of the implementation of the wireless operation method is shown in Fig. 1. The action according to block 100 of this method is the execution of an application for an operation by the identified customer. Action according to block 200 of this method is to perform an operation carried out using a wireless communication device. 70 Wireless operation means an operation that is ordered and carried out using a wireless communication device. A wireless communication device for the transaction means a wireless communication device used to receive actually ordered goods or services.

Examples of suitable wireless communication devices that can connect to and operate over a computer network system, such as the Internet, are Internet-enabled wireless telephones, wireless personal digital assistants ("electronic assistants") (PADs), and compact wireless portable computers. Generally speaking, the wireless communication devices discussed in this description are wireless communication devices that may have access to a public computer network, a private computer network, or both.

As described in more detail below, the device for implementing the proposed methods and actions may contain functional systems - such as, for example, a system for managing operations and a system for performing operations. The customer of the operation uses a wireless communication device to transmit information to the operation management system and the operation execution system and to receive information from these systems.

Two or more functional systems of the device, such as the operations management system and the operation execution system, may be located at remote locations. However, in some cases, it may be more appropriate to place these functional systems in one physical location. It may also be more appropriate for a single integrated hardware system consisting of (8) an operations management system and an operations execution system.

The fact that wireless communication devices are wearable makes it necessary to take security measures to ensure that the customer of the transaction is actually the authorized user (of the wireless communication device. The purpose of these security measures is to guarantee that that an unauthorized user of this wireless communication device will not be able to perform any operation using this wireless communication device. Based on this, it is necessary that the method of performing a wireless operation "- should include verification that the customer of the operation is actually authorized user of a wireless communication device. ise)

A variant of the method of performing an action based on an application for an operation by an authenticated customer (block 100 in Fig. 1) is shown in Fig. 2. Block 102 is the receipt in the operations management system of an application for an operation from a wired or wireless communication device of the customer of the operation. At block 104, the customer of the operation is identified. At block 106, the first bar code of the operation is transmitted to this wireless communication device. Depending on the configuration of the architecture of the system used to perform the method 100, the first bar code of the operation may be transmitted either from the operation management system or from the system in the execution of operations. . The first transaction barcode is the first example of an optically scanned transaction code used to complete a transaction request. In the following steps disclosed herein, the first operation bar code is displayed on the video terminal of the wireless communication device for optical scanning by the operations execution system component to ensure full or partial execution of the operation request.

An example of an acceptable method of performing the action of identifying the customer of the operation at block 104 is speech

Meh, authentication. The method of performing the act of identifying the customer of the operation includes receiving (at block - 104a) the language code of the authentication of the customer of the operation. It is assumed that the authentication language code can be obtained from a wired telephone or a wireless communication device. At block 1046, an action is performed - the comparison of the language code of the authentication of the customer of the operation. At block 104c, the action from the definition is performed

Ф correspondence between the authentication language code of the customer of the operation and the authentic sample of the voice of the authorized user of the wireless communication device.

An example of identifying a speaker by voice is when a wireless phone user calls a secure server and gives their phone number. The language telephone number is an example of the language code of the authentication of the transaction customer. The language telephone number is then (F) compared with the authentic sample of the voice of the authorized user of the wireless communication device. If the language authentication code of the customer of the operation matches the authentic sample of the voice, the customer of the operation is allowed to continue the operation. v Option of implementing the method of performing the operation using a wireless device communication (block 200 on

Fig. 1), shown in Fig. ZA. The method for the embodiment shown in Fig. 3A is best suited for implementation by a system in which verification of transaction codes is performed in the transaction management system. At block 201, the wireless communication device receives the first bar code operation. At block 202, the first barcode of the operation is scanned from the wireless communication device. At block 204, the first bar code of the operation is verified. 65 Verification of the first operation bar code consists of decoding the scanned first operation bar code at block 204a, transmitting the decoded first operation bar code to the operations management system at block 2046 and correlating the decoded first operation bar code with the first operation execution event at block 204c. At block 206, the first operation execution event is performed.

At block 208, the wireless communication device accepts a second transaction bar code. At block 210, the second bar code of the operation is scanned from the wireless communication device. At block 212, the second bar code of the operation is verified. Verification of the second operation bar code consists of decoding the scanned second operation bar code at block 212a, transmitting the decoded second operation bar code to the operations management system at block 2125, and correlating the decoded second operation bar code with the second operation execution event at block 212c. At block 214, the second operation execution event is performed. 70 The first and second execution events can be physical or informational. An example of a physical event is the opening of a turnstile in a movie theater. An example of an informational event is the transfer of relevant orders to the hotel.

Another variant of the method of performing the operation using a wireless communication device (block 200 in Fig. 1) is shown in Fig. 3B. The method shown in Fig. 3B is best suited for implementation by a system in which operation code verification is carried out in the operation execution system. At block 201, the wireless communication device receives the first transaction bar code. At block 202, the first transaction bar code is scanned from the wireless communication device. At block 2047, the first transaction bar code is verified.

Verification of the first bar code of the operation consists of decoding the scanned first bar code of the operation at block 204a, correlation of the decoded first bar code of the operation with the first event

Execution of the operation at block 2045 and transmission of the first execution verification to the operation management system at block 204c. Completion verifications can be used by the operations management system to coordinate actions, for example, to remove an ordered operation from a list of available operations. At block 206, the first operation execution event is performed.

At block 208, the wireless communication device accepts a second transaction bar code. On block 210! the second with the bar code of the operation is scanned from a wireless communication device. At block 212, the second bar code of the operation is verified. The verification of the second operation bar code consists of decoding the scanned second i9) operation bar code at block 212a, correlating the decoded second operation bar code with the second operation execution event at block 2120" and transmitting the second execution verification to the operations management system at block 212c. At block 214 " the second operation execution event is performed. (That)

A variant of the operating device Z00 for implementing the methods shown in Fig. 1-3B using a wireless telephone-type communication device is shown in Fig. 4. The operating device Z00 consists of -- the operation management system 302, connected to the operation execution system 304 and the client system 305.

It is also understood that in some cases it may be appropriate to exclude or separate the client computer system from the operating device 300. The operations management system 302 is connected to the operations management system 304 through a computer network system 306. The wireless communication device ZO8 is connected to the operations management system 302 and the operations management system 304 through a telecommunications network system 310. to communicate with the operation management system 302 and the operation execution system 304, the operation customer 312 uses a wireless communication device 308.

An example of a computer network system 306 is a computer network system with a data transfer control protocol / network protocol (TCP/LR). A suitable computer network system with TSR/LR protocols is any global computer network, such as the Internet. Telecommunication network system 310 consists of wireless and wired telecommunication systems. The telecommunications network system 310 allows the exchange of voice and data information with the operations management system 302 and the operations execution system 304. Examples of the telecommunications network system 310

The telecommunications networks of the telephone service "Sprint" (Zrhip), the companies "American Telephone and Telegraph" (ATUT) and "Southwestern Bell" (Zocipueviegp Wei! Sogr.) can serve.

The operations management system 302 has a central processing unit (CPU) 302a, a data storage device b 3020, a network interface system 302c, a language services module 3024 and software for - reading a barcode 302e. A network server or an automated workstation (AWP) has a z302a CPU. An example of a suitable network server available on the market is the Oeiyi Rozhede series server.

An example of a suitable APM available on the market can be the APM of the Oei series! Rgesiviop.

FO Information storage device 3020, for example, a disk storage device, connected to the CPU 302a to store information in a non-volatile storage device (non-volatile memory). An example of a device for storing information 30205 can be a memory device of the Oeili Roseguation series.

Examples of information received from the information storage device 3020 include performance information, barcode information, and authentic voice samples.

F, Network interface system 302c is connected to CPU 302a to exchange information between operations management system 302, computer network system 306, and wireless communication device 308. Acceptable network interface systems include a router such as, for example , because the router of the Sivso Zuviete 7200 series is connected to the data service device/channel service device (hereinafter referred to as OZC/C5), for example, the AOS Kepigoh O-5egu series device.

The voice services module 3024 allows the exchange of voice signals between wireless communication devices

C08 and operations management system 302. Language services module 3024 has components (software and hardware) for voice recognition. 65 Voice recognition is one of the best ways to identify the customer of the operation. Wireless communication devices are not very suitable for entering text information. On the other hand, from a wireless communication device,

for example, a cordless phone, it is possible to transmit authentication language codes efficiently and conveniently. Thus, voice recognition makes it easier to provide information for identification.

Voice recognition technologies can be obtained from a number of sources. One example of an acceptable voice recognition technology is the Miapse Megiyeg 2.0 verification program offered by Nuance

Communications" (Myapse Sotptypisayop5v). Mtsapse MegpSheg is well integrated with Myapse 7.0 speech recognition software to create an extraordinary level of convenience and security for the user.

Users are recognized and identified simultaneously, reducing overall call time and eliminating the need for users to remember personal identification numbers and passwords. 70 A good integration of speech recognition and voice recognition technologies enables the verification program

Myapse Megiyeg 2.0 will use a unique distributed architecture associated with the Myapse platform. This architecture supports the balance of simultaneous workloads of speech recognition, natural language understanding, voice identification, and text-to-speech resources. It ensures optimal use of each

server CPU on the network, thereby reducing the amount of hardware required and, accordingly, the cost of a given /5 speech recognition system.

Another example of voice recognition software is ZreakE/7 voice recognition software from T-Netix

Incorporated" (T-Meiykh Ipsogrogaiei). The company "Smart Tone Technologies Incorporated" (Ztai Tope

Tespoiodiez Ipsogrogaied) offers patented software for positive voice identification 2o over landline and cellular phones and in Ipiegpei applications. Both of these software are additional examples of voice recognition software that can be installed in the speech services module 3024.

Functionality of software for recognizing who is speaking by voice pattern

ZreakE7 is included in a number of toolsets available on the market for the development of software and interactive voice response systems (IM - Ipiegasime Moise Kevzropze). These types of IMC development and system toolkits are suitable for adding i) voice recognition functionality to the operations management system 302. Among the examples of toolsets available on the market for the development of software and IMC systems, which include software for recognizing the speaker, based on the ZreakE7 voice sample, the following can be named. Bionetrix (VioMeiiig) has introduced Ge zr software for recognizing the speaker based on the ZreakE/ voice pattern to its VioMeigi Atsipepiiisayop kit

Zyye The company "Envoy Incorporated" (Epusu Ipsogrog(ed)) introduced the software for recognizing the speaker, based on the voice of ZreakE7, to a number of its toolkits for the development of "computer telephony" programs. The company "AI-BIi-M" (IVM) introduced software for recognizing the speaker based on the ZreakE voice pattern/ to its OigesiTa system (k/b6000 and OigesiTaik/2 IMK. ISE Company) "Periphonics" (Regirpopih Sogrogayop) introduced software for recognizing who speaks according to the ZreakE7 voice sample to its family of speech information processing systems of interactive speech response systems.

302e barcode reader software allows you to encode and decode barcodes. Bar code reading software 302e is available to CPU 302a from a computer readable medium, such as a CD, disk storage device, or network connection. Examples of software for reading the barcode 302e are the software available on the market for reading the barcode of the companies "Omniplanar Incorporated;" (Otpiriapag Ipsogrogaiea), "Pirnet Incorporated" (Reegpei Ipsogrogaiea) and "R-V-B Systems Group" (KUV

Zuvietv Ogoishr).

The operation system 304 includes a central processing unit (CPU) Z04a, an information storage device -I 304p, a network interface system 304c, a language services module 3044, and barcode reading software Z04e. A network server or an automated workstation (AWP) has a z04a CPU.

An example of a suitable off-the-shelf network server is the Oeiyi RomzegEdde series server. - An example of a suitable APM available on the market can be the Oei series APM! Rgesiviop.

The information storage device 304p, for example, a disk storage device connected to the CPU 304a - for saving information in a non-volatile storage device (non-volatile memory). For example

The 3045 information storage device can be used as a memory device of the Oeili Roseguation series.

Examples of information extracted from the information storage device 304p are information about the response about execution, information about the product, and information about the barcode.

The network interface system 304c is connected to the CPU 304a for exchanging information between the operations management system 304, the computer network system 306, and the wireless communication device 308. Among

F) acceptable systems of the network interface 304c can be noted a router, such as, for example, a router of the Sizso Zuzietwe 7200 series, connected to a data service device/channel service device (hereinafter referred to as OZSh/C5), for example, a device of the AOS series Kepigoh O-Zegu. because Depending on the volume of applications for operations performed through the operations execution system 304, two other examples of the network interface system 304c are a network interface card and a modem.

The barcode reader 3044 allows you to optically scan and decode transaction codes, such as barcodes. The barcode reader 3044 is connected to the CPU 304a to transmit the scanned representation of the barcode to the CPU 4a. Several serially produced bar code reading devices are offered by Metrologic Inc. (MeiygoIodis Ipsogroga(ed). Metrologic offers a built-in scanner of the Mo 57001 model and a scanner for counters of the MoM5Z860 model.

302e barcode reader software allows you to encode and decode barcodes. Software for reading the barcode 302e is available to the CPU 302a from a computer-readable medium, for example, from a compact disc, a disk storage device, or a network connection. Examples of software for reading the barcode 302e are the commercially available software for reading the barcode of the companies Omniplanar Incorporated (Otpiriapag Ipsogrogayed), Pirnet Incorporated and RVB Systems Group (KMV Buvietv Ogoir).

Client computer system 305 is a system of a business entity that offers a product or service specified in a transaction request. To perform this operation, the client computer system 305 70 exchanges data with the operation management system 302 and the operation execution system 304. The client computer system 305 contains a CPU ZO5ba, an information storage device ZO5b and a network interface system ZO5c. The CPU ZO5a is connected to the information storage device ZO5b for storing information, for example, information about goods and services, in a non-volatile memory device (non-volatile memory). The Z05c network interface system is connected between the Z05a CPU and the computer network system 306/5 to ensure data exchange between them.

The wireless communication device 308 has a device controller ZO08a, audio devices 3080, a keyboard ZOvs, a video terminal Z08a and a transceiver 308e. The ZO0va device controller provides control and integration of the 3080 audio devices, the ZO8s keyboard, the ZO8a video terminal, and the ZO8ve transceiver. Audio devices

Devices such as a microphone and loudspeaker allow the customer of the operation 312 to transmit and listen to speech information. The ZO8s keyboard allows the customer of operation 312 to transmit information entered from the keyboard.

The video terminal Z084 allows the customer of the operation 312 to view the visual information received by the wireless communication device 308 and sent from it.

Transceiver Z308e allows the exchange of speech information and information in the form of data between the wireless communication device 308 and the telecommunications network system 310. In this way, the information is transferred from the operations management system 302 and the operations execution system 304 and back. In the embodiment of the system architecture shown in Fig.4, language information and information in the form of data are transmitted from the operations management system 302 and back i), and only information in the form of data is transmitted from the operations execution system and back.

As shown in Fig.5, the wireless communication device 308 has a scrolling (scrolling) device ZO8e. Gezo User interface ZO8G is displayed on the video terminal ZO8a of the wireless communication device 308.

With the help of the scrolling device Зове from the list of names of operation codes ЗО8НИ displayed on the video terminal 3084, the desired name of operation code 3089 is selected. In response to the selection of the desired name "- operation code 3089, the operation code ЗО8и is displayed on the video terminal Z08a, which optically scanned.

An example of a wireless communication device 308 is a wireless phone controlled by the wireless application protocol (ISP). In addition to wireless phones and devices controlled by UAV, the proposed methods and devices can use wireless communication devices that work with other wireless network protocols, for example, itode, ztvz, and pati. Cordless phones that can access computer networks, such as IPiegpei, are produced by several wireless phone manufacturers. "

Operating device C00, shown in Fig. 4, allows to carry out wireless operation with the help of pe) s wireless communication devices, for example, wireless telephones working through IPiegpei. However, it should be noted that by replacing the wireless telecommunication network system with a local system;" computer network or by adding a network to the operating device 300 of a wireless local area network computing system, the operating device 300 can be used to perform a wireless operation using a non-telephone communication device that operates over IP, for example, a wireless personal digital assistant ("electronic assistant"). ). When applying for operations with the help of such a non-telephone wireless communication device, the customer can perform operations more easily

Me, identify in known ways of using passwords than through voice recognition. - The operating device 300 (Fig. 4) allows data exchange directly between the system 5r Performing operations 304 and the wireless communication device 308. For this purpose, the system performing operations 304 and - the wireless communication device 308 have built-in low-power, small-radius action digital

Ф radio device 314. Each digital radio device 314 has a transceiver designed to exchange speech and data information between the operation system 304 and the wireless communication device 308 without recourse to the computer network system 306 or telecommunications network information 310 .The speed of data transfer between the operation system 304 and the wireless communication device 308 increases significantly if the need to transfer information via computer

F) network system 306 and telecommunication network system 310. ka One example of a digital radio device 314 is a Vispefooiip radio. Visefooii-radios are based on the technical conditions developed by the group "Bluetooth Special Intrist" (Visefuoi Bresia! Ipiegez). These specifications set standards for a tiny microchip containing a radio transceiver. Winnie-the-Pooh radios are built into various digital devices, such as cell phones, personal digital assistants, laptop computers, and more.

Video-radio allows you to transmit and receive information almost instantly. At the same time, fast and safe transmission of voice information and information in the form of data is ensured, even if 65 devices are not in the direct line of sight. These transceivers operate in a globally available frequency band, ensuring worldwide compatibility. An example of a wireless phone working on Vicephone is the Egisvop K520 wireless phone. The Egiszop K520 phone is a triple-mode phone with PTT, Wi-Fi radio and Wireless Application Protocol (WAP) functionality.

A key aspect of the proposed device and method is the capability and functionality associated

Operation codes that are optically scanned from the video terminal of the wireless communication device. Optical scanning of operation codes allows convenient and safe provision of goods and services of the real world by wireless operation. To perform a wireless operation, the customer of the operation simply needs to view the video terminal of the wireless communication device over the bar code reader of the operation execution system.

Many wireless communication devices, such as cordless telephones and wireless personal digital assistants, have relatively small video terminals. Because of this, the optically scannable code transmitted to the wireless communication device must be relatively compact. Examples of barcodes suitable for transmission to devices having video terminals capable of displaying bitmap images are one-dimensional and truncated two-dimensional barcodes. It is expected that in the future many wireless communication devices that will be released in series will be able to display larger codes, for example, two-dimensional barcodes. One of the 7/5 advantages of a two-dimensional barcode is the ability to fit several thousand bytes of information into a barcode.

An example of a barcode configuration that is well suited to small wireless telephone video terminals is barcodes configured according to the Code 128 specification (barcodes

Sode 128). Sode 128 barcodes are very high density alphanumeric symbology. In order to store encoded data, the symbol can be of any required length. It is designed to encode all 128 ASCII (American Standard Code for Information Interchange) characters and will occupy minimal space for data of 6 or more characters of any one-dimensional symbology. Each Sode 128 coded character of data consists of 11 black or white blocks. The table sign consists of 13 blocks. Three strokes and three spaces are formed from these 11 blocks. The width of strokes and spaces can vary from 1 to 4 blocks.

Currently, some wireless communication devices available on the market are not suitable for displaying raster images. The solution to the problem of transmitting an optically scanned code to a wireless communication device of these types is to transmit a hash code to these devices. One example of a hash code is a string of forward slashes (/) representing both a) binary 1 and backslashes () representing binary 0. Decoding these types of code will require appropriate software.

As shown in Fig. 4, the operations management system 302, the operation execution system system 304, Ge

The client computer system 305 and the wireless communication device 308 are connected to each other to exchange information. In this embodiment, the verification of operation barcodes and the transfer of operation barcodes are performed by the operation management system 302. In addition, the operation management system 302 "- performs the exchange of information to determine the desired operation.

As shown in Fig.b, the operations management system 302 performs action A - receives a request for an operation from a wireless communication device 308. After receiving an operation request, action B is performed: transmission from the operation management system 302 to a wireless communication device connection 308 of the request for the language code of the authentication of the customer of the operation. The request for the customer authentication language code of the operation is intended to initiate action C: the operations management system 302 receives the language code of the operation customer authentication from the wireless communication device 308. Action O - the transmission of the customer authentication notification from the operations management system 302 to the wireless communication device 308 - causes action E - transmission of the first bar code of the operation to the wireless communication device 308. The customer authentication notification confirms that the order for the operation has been accepted and that the first bar code of the operation has been transmitted. To process and fulfill the order for;" operation execution system 304 and operation management system 302 can interact with the client computer system 305.

Action E - scanning the first bar code of the operation - is performed after action E. In response to scanning -I of the first bar code of the operation, action C is performed - receiving the decoded representation of the first bar code of the operation from the operation execution system 304 by the operations management system 302. After

Me. receiving a decoded representation of the first bar code of the operation and in response to the verification of the first bar code of the operation, action H is performed - transmission of the second bar code of the operation from the operation management system 302 to the wireless communication device 308. After action H, action | - scanning of the second bar code of the operation. In response to scanning the second transaction bar code

Action Ф is performed) - receiving the decoded representation of the second bar code of the operation from the operations execution system 304. After receiving the decoded representation of the second bar code of the operation and in response to the verification of the second bar code of the operation, action K is performed - sending a notification to dv about the execution of the operation from the operations management system 302 to the wireless communication device 308. The second execution event typically occurs in response to verification of the first transaction bar code.

F) Transmitting a transaction execution notification may be part of the second execution event. After scanning the first and second transaction barcodes, the transaction execution system 304 , the transaction management system 302 , or both perform internal actions. The operations management system 302, because the operations execution system 304, or both systems, may use the execution verification to initiate subsequent internal actions, such as removing the offer of a particular operation from among the operations available to customers.

The first and second barcodes of the operation allow the customer to carry out operations to obtain real-world goods and services requested in the application for the operation. The operations of renting and receiving a rented 65 car using a cellular phone for this are examples of implementation of the proposed methods of the system of Fig. 4 and the actions described with reference to Fig. 7.

Example 1

Car rental

A customer of an operation flying to another city uses his wireless phone connected to Ipiegpei to rent a car for the duration of his business trip. For this purpose, he communicates with the operations control system through his wireless telephone. It then interacts with the customer's user interface of its wireless phone to exchange rental car information with information from the rental car operations management system. Car rental information contains the usual information about 70 car rentals, such as dates, car type, etc. To place an application for an operation, the operation management system interacts with the installation communication system. For example, the operations management system may communicate with the installation communication system to determine whether a selected type of vehicle is available for rental on the desired days. After placing an order, the customer is identified using voice recognition methods, for example, similar to those described above.

After identification of the customer, the first bar code of the operation is sent to his wireless phone.

After arriving at the airport of the destination city, it enters the transaction customer's user interface to retrieve the first transaction barcode. He then runs the wireless phone through one of the many barcode scanners in the operations system located at various locations in the airport. At the same time, the first bar code of the operation is optically scanned from the video terminal of his wireless phone. By scanning the first bar code of the operation, he confirmed through the operations execution system that he had arrived at the airport and was counting on the fact that the car was already waiting for him. After scanning the first transaction barcode, a second transaction barcode is sent to his wireless phone.

Then he heads to the rental car park. Already at the rental car parking lot, he enters the user interface of the customer of the operation to extract the second bar code of the operation. After extracting the second bar code of the operation, he optically scans the second bar code of the operation from the video terminal of his wireless phone, using for this purpose a bar code reading device installed i) at the rental car parking lot. By scanning the transaction's second barcode, he confirmed using the transaction fulfillment system that he had arrived at the rental car lot and was ready to pick up the rental car.

After scanning the second bar code of the transaction, Gezo's notification of the transaction can be sent to his wireless phone. In this case, the transaction notification contains information such as how to get to his hotel, information about the city, etc. --

This example shows the convenience and economy in terms of time of renting a car during a trip using the proposed methods and devices. These benefits are especially important for business people on the go, whose plans are often changed by last-minute notifications. Benefits, ise)

Зз5 related to these methods and devices allow any travelers to withstand a fixed schedule of the trip.

A variant of the implementation of the operating device for the implementation of the methods according to Fig. 1-3 using a non-telephone wireless communication device is shown in Fig. 7. The operating device 400 consists of an operations management system 402 connected to an operations execution system 404 and a client system 405.

It is also assumed that in some cases it may be appropriate to exclude the client computer in the system from the operating device 400 or to separate it from it. The operations management system 402 is connected to the operations execution system 404 through a computer network system 406. ;" A wireless communication device 408, such as a wireless personal digital assistant ("electronic assistant"), is connected to an operations management system 402 and an operations execution system 404 via a wireless data network system 410 and a computer network system 406. To communicate with the operations management system 402 and the operation execution system 404, the operation customer 412 uses a wireless communication device 408.

Me, Wireless Network Data Transmission System 410 is a network system for wirelessly connecting non-telephone wireless communication devices. Wireless network data transmission system 410 5p Can be a wireless local computing network, a wireless network that depends on - a specific device, or both networks. Examples of non-telephone wireless communication devices are:

Ф laptops with wireless modems and wireless personal digital assistants ("electronic assistants").

An example of a wireless local area network system 410 is the SivssoF Aiigopei wireless local area network. The Aigopeia wireless LOM system includes the Aigopeia 340 family of access points. The access point acts as a port for the integration of wireless functionality with

F) leading infrastructure. The Aiigopey wireless LOM system also includes a family of client adapters of the Aigopei 340 series. One example of a client adapter is a wireless data modem

Aiigopei, which is inserted into the slot of ROSMSIA (according to the standard of ROSMSIA - the International Association of Manufacturers of Memory Boards for Personal Computers) of a portable computer. A wireless data modem allows a laptop computer to communicate with a networked computer system, such as an Ipeigpei, through an Ipeigpei 340 series access point.

RaitMei is an example of a device-specific wireless network. RaitMei provides the possibility of wireless connection of the personal digital assistant offered 65 by the company "Palm Computing Corporation" (Rait Sotriyipud Sogrogayop). Through WriteMe, users of lPalm Computing Corporation's personal digital assistants can transmit information over a global computer network system, such as IP.

The operations management system 402 has a central processing unit (CPU) 402a, an information storage device 4025, a network interface system 402c, and barcode reading software 4028.

A network server or automated workplace (AWP), for example, described above with reference to Fig. 4, has a CPU 402a. The information storage device 4020, for example, described above with reference to fFig.4, is connected to the CPU 402a to store information in a non-volatile memory device (non-volatile memory). Examples of information that can be retrieved from the information storage device 4025 are execution information, barcode information, and transaction customer passwords. 70 The network interface system 402c, for example, described above with reference to Fig. 4, is connected to the CPU 402a for exchanging information between the operations management system 402, the computer network system 406 and the wireless communication device 408. Barcode reading software code 4024, described above with reference to Fig.4, allows you to encode and decode barcodes. Bar code reading software 4024 is available to CPU 402a from a computer-readable medium, such as a CD-ROM, disk storage device, or network connection.

The operation system 404 includes a central processing unit (CPU) 404a, an information storage device 40456, a network interface system 404c, a language code reading device 4044, and a software for reading a bar code 404e. The operations system 404 has a central processing unit (CPU) 4044. A network server or automated workplace (AWP), for example, described above with reference to Fig. 4, has a CPU 404a. The information storage device 4045, for example, described above with reference to Fig.4, is connected to the CPU 404a for saving information in a non-volatile memory device (non-volatile memory). Examples of information retrieved from the information storage device 4046 include execution response information, operation codes, product information, and bar code information. with

The network interface system 404c, for example, described above with reference to Fig. 4, is connected to the CPU 404a to exchange information between the operations management system 404, the computer network system 406 and i) the wireless communication device 408. code 4044, for example, described above with reference to Fig.4, allows you to optically scan and decode barcodes. Bar code reader 4044 is coupled to CPU 404a to transmit a scanned representation of the barcode to CPU 404a. Gezo Software for reading the 404e barcode, for example, described above with reference to

Fig. 4 allows you to encode and decode barcodes. Bar code reading software 404e is accessible to CPU 402a from a computer-readable medium, such as a CD, disk storage device, or network connection.

Client computer system 405 is a system of a business entity offering a product or service)

With the service specified in the application for the operation. To perform this operation, the client computer system 405 exchanges data with the operations management system 402 and the operations execution system 404. The client computer system 405 has a CPU 405a, a data storage device 4056, and a network interface system 405c. The CPU 405a is connected to the information storage device 4055 to store information, for example, information about goods and services, in a non-volatile memory device (volatile memory). A network interface device is connected between the CPU 405a and the computer network system 406 to provide data exchange between them.

Wireless communication device 408 includes device controller 408a, audio output component 4086, ;" touch screen video terminal 408c and data transceiver 4084. The device controller provides control and integration of operation of the audio output component 4080, touch screen video terminal 408c and data transceiver 4084. The audio output component 4080, such as a loudspeaker, allows the customer to operate listen to language information. The touch screen video terminal 408c allows the customer of the operation 412 to enter information by touching the screen of the video terminal 408c or writing on the screen of the video terminal 408c, or both. - The data transceiver 408a allows the exchange of information in the form of data between the wireless communication device 308, the operations management system 402 and the operations execution system 404. This transceiver can exchange language information between the wireless communication device 308 and

F wireless network data transmission system 410. In this way, information is exchanged between the wireless communication device 408, the operations management system 402, and the operation execution system 404.

As shown in Fig.8, the video terminal 408c of the wireless communication device 308 is a video terminal with a sensor screen. The user interface 408e is displayed on the video terminal 408c of the wireless communication device 408. Using a physical pointing device from a list of code names

F) operations 4089 displayed on the video terminal 408c, the desired name of the operation code 408 is selected. In response to the selection of the desired name of the operation code 408i, the optically scanned operation code 408p is displayed on the video terminal 408c. An example of a wireless communication device 408 may be a wireless personal digital assistant.

As shown in Fig.7, the operations management system 402, the operations execution system 404, the client computer system 405, and the wireless communication device 408 are interconnected to exchange information. In this embodiment, transaction bar code verification and transaction bar code transmission are performed by the transaction system 404. The transaction management system 402 exchanges 65 information to determine the desired transaction. As shown in Fig. 9, the operations management system 402 performs action A" - receives a request for an operation from a wireless communication device 408. After receiving a request for an operation, action B' is performed - transmission of a password request from the operations management system 402 to a wireless communication device "communication 408. The password request is intended to initiate action C" - receiving the password from the wireless communication device 408 by the operations management system 408. Action C" - transmitting a notification about customer authentication from the operations management system 402 to the wireless communication device 408 - causes action E' - transmission of the first bar code of the operation to the wireless communication device 408. The customer authentication notification confirms that the order for the operation has been accepted and that the first bar code of the operation has been transmitted. To process and execute the order for the operation, the operation execution system 404 and the system operations management 402 may interact with client computer system 405. The first 7/0 bar code is is used by the customer of the operation to fulfill the order for real goods or services.

Action EE" - scanning the first bar code of the operation - is performed after the action EM In response to the action PE", the operation execution system 404 creates a decoded representation of the first bar code of the operation. After scanning and decoding the first bar code of the operation and in response to the verification of the first 7/5 bar code of the operation, action C" is performed - the operations management system 402 receives the first verification of execution from the operation execution system 404. In addition, in response to the verification of the first bar code transaction code, the first execution event typically occurs.The operations management system 302, the operations execution system 304, or both systems may use the execution verification to initiate subsequent internal actions, such as removing a particular transaction offer from the customer's selections.

After scanning the first bar code of the operation, action H' is performed - transmission of the second bar code of the operation from the operation execution system 404 to the wireless communication device 408. After action H', the action is performed

And - scanning of the second bar code of the operation. In response to the scanning of the second transaction bar code, the transaction execution system 404 creates a decoded representation of the second transaction bar code. high school

After scanning the second bar code of the operation and in response to the verification of the second bar code of the operation, action U is performed - the operations management system 402 receives the second execution verification i) from the operation execution system 404. The second execution event usually also occurs in response to the verification of the second bar code operations

Examples of performance verification are the first and second performance verifications. With these verifications, Ge

With the received from the operations execution system 404, the operations management system 402 is notified that the operation has started or completed. After the second transaction barcode is scanned, the action is performed --

K - transmission of a notification about the execution of the operation from the operation execution system 404 to the wireless device "- communication 408.

Example 2 d)

The cinema is

A transaction customer uses her wireless personal digital assistant ("electronic assistant") to buy a ticket for a movie she wants to see on her way to the cinema. To this end, using her wireless electronic assistant, she communicates with the operations management system. It then interacts with the operator's user interface of its electronic "assistant" to exchange information about the film with the operations management system. Movie information includes common movie information, such as the title and start time of the movie. To place an application for an operation, the operation management system interacts with the installation communication system. For example, the system ;" operations management may contact the installation communication system to determine if there are any seats available for that film at the specified time. After placing the order, the customer is identified in response to entering her password from the keyboard. -And after she identifies the customer, the first bar code of the operation is sent to her electronic assistant.

When she arrives at the movie theater, she enters the user interface of the checkout operation customer

Me. of the first bar code of the transaction. She then passes the electronic assistant through one of the many barcode scanners installed at the entrance to the cinema. At the same time, the first barcode 5or of the operation is optically scanned from the video terminal of its electronic assistant. Scanning the first bar code - the operation includes the first turnstile that opens and lets her into the lobby of the cinema. In some cases

It can also launch a ticket issuing device in the turnstile to issue a physical ticket for a specific movie.

After scanning the first bar code of the operation, the second bar code of the operation is sent to her electronic assistant.

Then she goes to the auditorium of the cinema. In order to gain access to the audience hall of the cinema, she extracts the second barcode of the transaction. After retrieving the second transaction barcode, she (F) passes her electronic assistant through a barcode reader installed at the entrance to the cinema audience hall. Scanning the second transaction barcode triggers a second turnstile that allows her into the cinema audience hall. After scanning of the transaction's second barcode, a transaction notification is sent to her e-assistant.The transaction notification contains information such as directions to the specific theater where her movie will be shown, interactive and exclusive information about the movie, and more.

This example shows the convenience and economy in the time of visiting the cinema using the proposed methods and devices. In this example, the advantages associated with the proposed methods and devices will be 65 even more obvious during periods of influx of viewers to cinemas.

Figure 10 shows a block diagram of another embodiment of the system shown in Figure 7. In this embodiment, verification of operation barcodes, transmission of operation barcodes, and exchange of information to determine the desired operation is carried out by the operation execution system 404. The operation management system 402 performs action A" - receiving an application for an operation from a wireless communication device 408. After receiving the application for the operation, action B" is performed - the transmission of a password request from the operations management system 402 to the wireless communication device 408. The password request is intended to initiate action C" - the operation management system 402 receives a password from the wireless communication device 408. Action Y" - the transmission of the customer authentication notification from the operations management system 402 to the wireless communication device 408 causes action E" - the transmission of the operation order from the operations management system 402 to the operation execution system 7/0 204. The customer authentication notification confirms that the password has been accepted. In in this variant, the application for the operation is submitted to the system transaction execution system 404 to execute this transaction request by transaction execution system 404. Transaction execution system 404 and transaction management system 402 may interact with client computer system 405 to process and execute the transaction order.

Action EE" of transferring the first bar code of the operation from the operation execution system 404 to the wireless communication device 408 is performed after the operation execution system 404 receives the application for the operation.

The first barcode of the operation is used by the customer of the operation in order to take actions to obtain the goods and services of the real world requested in the application for the operation. Action c" of scanning the first bar code of the operation is performed after action E". In response to the execution of action C" in the operations execution system 404, a decoded representation of the first transaction barcode is created, and the operations execution system 404 completes the first execution verification action.

After the verification of the first bar code of the operation, action H" is performed - submission of the second bar code of the operation from the operation execution system 404 to the wireless communication device 408. After action H" the action is performed

And" - scanning of the second bar code of the transaction. In response to the scanning of the second bar code of the transaction, the transaction execution system 404 creates a decoded representation of the second transaction bar code, and the transaction execution system 404 completes the action of the second execution verification. In response to the verification of the second i) of the bar code of the operation, the action is performed.)" - transmission of a notification about the execution of the operation from the operation execution system 404 to the wireless communication device 408.

This description discloses a multi-step method of performing the operation, which includes the transmission of two Gezo Codes of the operation. It is contemplated and anticipated that the proposed methods may be implemented in such a manner as to provide a single step method or a method carried out in three or more steps. For example, in some cases, it will be appropriate to use a single-step method of operation, in which only one operation code is applied to the wireless communication device, for example, the first operation code disclosed in this description.

It is clear that the number of codes transmitted to a wireless communication device depends on the specific ise) zv Application, and not at all on the proposed devices and methods. uh-

Commercial implementation of the proposed devices and methods can be carried out in conjunction with one of many open or private global specifications, which will provide users of wireless communication devices with easy access and interaction with information and services through the computer network systems described above. One example of such an open global specification is the Wireless Application Protocol (WAP). "

MAP is designed to work with most architectures of wireless devices, for example, cellular networks with pt") with packet data transfer (PCD), code division multiple access (CDMA), global system . mobile communications (ZM), main domain controller (DOM), RN, multiple access with time division and? (TOMA), RGEH, Ken EH, IEM, TETKA, OEST, BagatAS, Mobigeh. Among the examples of wireless phones that use MUUAR, it is possible to note the phone of the company "Nokia" (MoKia), model Mo7110, the phone of the company "Siemens" (Zietepv), model Mo525, and the phone of the company "Ericsson" (Egisvvop), model MoZ80. Examples of -I electronic assistants that work with the protocol of the MUAR wireless application are the electronic assistant produced by the "ZSot" company under the trade name RaiYitRiioi MIA, and the electronic assistant of the "Ericsson" company, model MOMS218. - MAP is a communication protocol and an application environment. MUAR technology can be introduced into the operating system of many wireless communication devices, including RaitO5, EROS, MuUipamouz SE, RIG ECHO, O5/9, Dachaoz, etc. - It provides interoperability even between different families of devices. More detailed information

F about UUAR can be obtained from the companies "Wireless Application Protocol Forum Ltd." (Umigheyez Arriisayop Rgoiosoyi

Bogit tsa.) (m/mlumariogyt.ogo) and "Dynemikel Systems Research Ltd"

Dim mar.ped.

The company "Symbian" (Zutbiap) (mlum.zutriap.sot) offers technology and a system of hardware under the trade name EROS, which provide manufacturers of wireless communication devices with a complete solution. EROS

F) KeyEase 5 features a full Symbian technology platform, putting EROS and other Symbian technology at the very heart of the wireless industry. "Symbian" hardware includes integrated support technologies

Ipiegpei of e-mail, wireless transmission of texts, databases with information about contacts, schedules, in the UMUer browser according to the Ipiegpei standard (the system for searching and viewing information in MUM/LMU), synchronization between the formats of personal information and a document based on EROS and a PC and high-performance use of the wireless application language offered by the company "Sun Microsystems" (Z!ip Misgozuzietv) under the trade name

U9ama. EROS provides reliability, compactness and efficiency, achieved thanks to the careful development of the system in programming languages, including Art. 65 Inter-network gateways MAP are applications that allow to deliver IP content to wireless communication devices. Gateways offered by Supen Sources (Orep

Zoitsgse), Ericsson, Eypion (Ariop), Mobileways (Mobiemzh"auws), "Nokia", "Anwired Planet" (Pmjigei Riapeyi) and "Edgemail" (Eddetaiyi).

The company "Dynamicel Systems Research Ltd." offers a set of tools for the development of MAP (M/ST). This

The kit supports the development of MAR applications. For the applications, the languages Umigeiyezz Magk-ir I apdiade (MUMI) and M/igeiezz MagkK-ir I apdoade Zsgiri (M/MI. Zsgir) are used. The first language is used to create pages

MAR is similar to the NTMI language. used to create mer-pages for Ipiegpea / Uoopa system

M/ide Web. MUMMY. Zstgiri is a scripting language for creating and laying out the actual content of pages.

The company "Foun.kom" (Rpope.sot) offers OR.ZOK - a free development kit, available at the address mlm.rpope.sot/rgodisiv/irzak.piti. which allows UUer developers to quickly and easily create information services and applications in the languages NOMI and M/MI.O OR.ZOK contains a software development tool called ShR.Bitishayug, which accurately simulates the behavior of a browser-based device

OR.Vhom/veg. This emulator can run applications in local mode or connect to the OR.ipk channel, thanks to which developers can test the entire set of services working from the OR.HipkK channel. In addition, /5 Company "Foun.com"' provides its public channel ISHR.IipkK to all developers for free use, thanks to which they can create complete applications without the need for a phone or expensive infrastructure. OR.ZOK tools can work in operating systems UUipdomuz 95 or

MUipdomuz MT (U/ipdomuz 95 and MUipdomuz MT are trade names of the company "Microsoft Corporation" (Misgozoy

Sogrogaiyop)).

In the above detailed description, reference is made to the attached drawings, which are a part thereof and which, by way of example, show specific embodiments of the invention. These embodiments and some of their modifications are described in sufficient detail to enable those skilled in the art to use the invention in practice. It is understood that other suitable embodiments can be used and that logical, mechanical, chemical and electrical changes are possible within the essence and scope of the invention. For example, the functional blocks shown in the figures can be combined or separated within the spirit and scope of the invention. In order to avoid unnecessary details, some information known to specialists in this field has been omitted from the description. Therefore, the detailed description given in i) above is not limited to the specific forms set forth in the description, but on the contrary, includes all reasonable variants, changes and equivalents within the essence and scope of the invention. (Se)

Claims (45)

30 Formula of the invention "- "- 1. The method of performing a wireless operation, which includes: receiving the first operation code by the wireless communication device; |se) 35 display of the first operation code on the video terminal of the wireless communication device. chn 2. The method according to claim 1, in which receiving the first operation code is receiving the first optically scanned operation code. C. The method of claim 2, wherein obtaining the first optically scannable transaction code is obtaining the first transaction bar code. " 4. The method according to claim 1, which also includes: optical scanning of the first operation code from the video terminal of the wireless communication device. 5. The method according to claim 1, which also includes: transmission of the first operation code from the operating device to the wireless communication device. 6. The method according to claim 5, in which the transmission of the first operation code is the transmission of the first operation code directly from the operating device to the wireless communication device. -AND 7. The method according to claim 6, in which the transmission of the first operation code directly from the operating device is the transmission of the first operation code from the radio receiver-transmitter of the operating device to Me, the radio receiver-transmitter of the wireless communication device. - 8. The method according to claim 7, in which the transmission of the first operation code from the radio receiver-transmitter of the operating device represents the transmission of the first operation code from the system for performing operations of the operating device. - 9. The method according to claim 1, which also includes: F verification of the first operation code in response to the scanning of this operation code. 10. The method according to claim 9, in which the verification of the first operation code includes the transmission of a decoded representation of the first operation code from the operation execution system to the operation control system of the operating device. 11. The method according to claim 9, which also includes: (F) receiving the second operation code by the wireless communication device after verification of the first operation code. GI 12. The method according to claim 11, in which obtaining the second operation code is obtaining the second operation code that is optically scanned. in 13. The method according to claim 12, in which the reception of the second operation code, which is optically scanned, is the reception of the second operation bar code. 14. The method according to claim 11, which also includes: transmitting the second operation code from the operating device to the wireless communication device. 15. The method according to claim 14, in which the transmission of the second operation code is the transmission of the second operation code 65 directly from the operating device to the wireless communication device. 16. The method according to claim 15, in which the transmission of the second operation code directly from the operating device is the transmission of the second operation code from the radio receiver-transmitter of the operating device to the radio receiver-transmitter of the wireless communication device. 17. The method according to claim 16, in which the transmission of the second operation code from the radio receiver-transmitter of the operating device is the transmission of the second operation code from the operation system of the operating device. 18. The method according to claim 11, which also includes: optical scanning of the second operation code from the video terminal of the wireless communication device; verification of the second transaction code; receiving a message about the operation by the wireless communication device. 70 19. The method according to claim 18, which also includes: transmitting a message about the execution of the operation from the operating device to the wireless communication device. 20. The method according to claim 19, in which the transmission of the message about the execution of the operation is the transmission of the message about the execution of the operation directly from the operating device to the wireless communication device. 21. The method according to claim 20, in which the transmission of the message about the operation directly from the operating 7/5 device is the transmission of the message about the operation from the radio receiver-transmitter of the operating device to the radio receiver-transmitter of the wireless communication device. 22. The method according to claim 21, in which the transmission of the message about the execution of the operation from the radio receiver-transmitter of the operating device is the transmission of the message about the execution of the operation from the operation execution system of the operating device. 23. The method according to claim 18, in which the verification of the second operation code includes the transfer of a decoded representation of the second operation code from the operation execution system of the operating device to the operation management system of the operating device. 24. The method according to claim 1, which also includes: receipt by the operating device of an application for an operation from the customer of the operation; identification of the customer of the transaction; transfer of the first operation code from the operating device to the wireless communication device after i) identification of the customer of the operation. 25. The method according to claim 24, in which the receipt of the application for the operation is the receipt of the application for the operation from the wireless communication device of the customer of the operation. Ge zo 26. The method according to claim 24, in which the identification of the customer of the operation is the authentication of the authentication language code. -- 27. The method according to claim 26, in which the authentication of the authentication language code includes receiving "- the operating device of the authentication language code. 28. The method according to claim 27, in which receiving the authentication language code is receiving the authentication language code from the wireless communication device. uh- 29. The method according to claim 26, in which the authentication of the authentication language code is carried out by comparing the authentication language code with an authentic sample of the voice of the authorized user of the wireless communication device. 30. A system for performing a wireless operation, containing: "a wireless communication device capable of: containing the operation code; display this operation code on the video terminal of the wireless communication device; ;" an operating device capable of: receiving an application for an operation from the customer of the operation; to identify the customer of the operation; - And transfer the operation code to the wireless communication device; optically scan the operation code from the video terminal of the wireless communication device. Me, 31. The system according to claim 30, in which the operating device contains a language services module for language identification - the customer of the operation. 32. The system according to claim 31, in which the language services module is capable of receiving the language authentication code from the wireless communication device and authenticating the language authentication code. F 33. The system according to claim 32, in which the language services module includes a voice recognition system for comparing the authentication language code with an authentic voice sample. 34. The system according to claim 30, in which the operating device is connected to a telecommunications network system for communication with the wireless communication device. 35. The system according to claim 30, in which the operating device is connected to a telecommunications network. F) 36. The system of claim 35, wherein the operating device is connected to the telecommunications network through a computer network system. 37. The system of claim 30, wherein the operating device is connected to a wireless network data transmission system for communication with the wireless communication device. 38. The system of claim 37, wherein the operations management system is connected to the wireless network data transmission system via a computer network system. 39. The system of claim 38, wherein the wireless network data transmission system includes a wireless local computing network system. 65 40. The system according to claim 3, in which the operating device includes a code scanning device for optical scanning of the operating code. 41. The system of claim 40, wherein the code scanning device includes a barcode reader. 42. The system of claim 30, wherein the operating device is capable of decoding the operation code in response to an optical scan of the operation code. 43. The system of claim 30, wherein the operating device and the wireless communication device include a radio transceiver for direct communication between the wireless communication device and the operating device. 44. The system of claim 30, wherein the operating device includes a client computer system coupled to the operations management system. 70 45. The method of performing a wireless operation, which includes: transfer of an application for an operation from a wireless communication device to an operating device; transmission of the authentication language code from the wireless communication device to the operating device; authentication of the language authentication code; receiving the operation code by the wireless communication device after authentication of the language authentication code; displaying the operation code on the video terminal of the wireless communication device; optical scanning of this operation code from the video terminal of the wireless communication device. 6) (Se) «- «- (Se) and - - with . and? -I (o) - - 70 4) ime) 60 b5