WO2002102003A1 - Procede et systeme de programme de messagerie electronique dans un environnement de teletravail - Google Patents

Procede et systeme de programme de messagerie electronique dans un environnement de teletravail Download PDF

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Publication number
WO2002102003A1
WO2002102003A1 PCT/FI2002/000511 FI0200511W WO02102003A1 WO 2002102003 A1 WO2002102003 A1 WO 2002102003A1 FI 0200511 W FI0200511 W FI 0200511W WO 02102003 A1 WO02102003 A1 WO 02102003A1
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WO
WIPO (PCT)
Prior art keywords
working platform
teleworking
server
environment
mail
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/FI2002/000511
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English (en)
Inventor
Tauno Miikkulainen
Caj Svensson
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
VILOKE Oy
Original Assignee
VILOKE Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by VILOKE Oy filed Critical VILOKE Oy
Publication of WO2002102003A1 publication Critical patent/WO2002102003A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/18—Commands or executable codes
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]

Definitions

  • the present invention relates to a method for forming a teleworking environment, said teleworking environment comprising a data terminal (DTE) , which is provided with a client program, and a server (SERV) , which is provided with a server program and connected to the data terminal (DTE) via a communication network (CN) .
  • the invention also relates to telecommunication systems.
  • the invention relates to a method and system in which an e-mail message is sent from an e-mail program used as a client program, by means of which message a new teleworking environment working platform is established on the server by using the server program.
  • Teleworking environments can also provide new possibilities regarding the working environment, such as working in conditions of clean atmosphere and nature.
  • a teleworking environment consists of a computer connected to a communi- cation network, e.g. the Internet, either via a mobile station or over a wired telecommunication network.
  • a communi- cation network e.g. the Internet
  • the computer is provided with the commonest software needed for the work, such as e-mail, spreadsheet and word processing soft- ware.
  • the interactive nature of the teleworking environment can be enhanced by using an internet browser program, which can be used to send or receive information from the world, e.g. from the head office.
  • e-mail is a platform for sending letters and attachments. As long as the sending of messages is only concerned with distribution of information, e-mail works perfectly.
  • the present e-mail is an electric embodiment of traditional mail with post offices, mail-boxes, and letters opened on one's own desktop .
  • Patent specification WO 0225485 describes a component of a teleworking environment, a common working platform shared by a group.
  • the working platform consists of a two-dimensional matrix readable with an Internet browser and having pigeonholes . When a person works on the teleworking environment working platform, he/she can write text or attach pictures or other information in digital form to the pigeonholes.
  • the pigeonholes of the working platform of the teleworking environment can be read in real time by other persons working in the teleworking environment.
  • the working platform of the teleworking environment is located on a server, to which a connection is established via the Internet, Intranet or some other communication link by means of a data terminal participat- ing in a session.
  • the above-described teleworking environment often consists of e.g. a portable computer or some other data terminal, a modem, a mobile station or some other appropriate communication device, and a server, where a teleworking environment working plat- form is established, e.g. by using an Internet page authoring program.
  • Establishing a working platform in a teleworking environment is a particularly problematic task.
  • To establish a working platform in a teleworking environment it is often necessary to use an Internet browser, for whose fast and smooth operation a powerful computer and a fast communication connection are required.
  • the assembly consisting of a portable computer and a mobile station provides a relatively slow solution that is difficult for the user.
  • a teleworking environment working platform is established using an Internet browser by filling in the fields required for the establishment of a working platform.
  • Internet connections are slow, which is why the establishment of a teleworking environment working platform is a difficult and time- consuming task.
  • EP patent specification EP 0581722 describes a method for setting up an interactive connection via e-mail.
  • a first e-mail is sent by a server using an e-mail program tailored for this purpose.
  • a multipoint communication connection for group work is set up.
  • a problem with this reference specification is the fact that the information needed for the establishment of a work group has to be stored on the server.
  • a further problem with the reference specification is that, if the desired party can not receive his e-mail, then an interactive connection can not be set up.
  • the object of the invention is to eliminate or reduce the problems described above.
  • An additional object of the invention is to produce a remarkably light method whereby a teleworking environment working platform is established easily and quickly via an e- mail message.
  • a further object of the invention is to introduce a new dimension. E-mail is still used to send letters and attachments, but when it is necessary to start processing a matter as group work, the par- ties involved in the work are given via e-mail a common, shared processing platform that keeps the information content in real time. Using the processing platform, the entire work is then carried out inde- pendently of time, place and hardware.
  • the processing platform can be operated via a WAP terminal (WAP, Wireless Application Protocol) , which means that it is possible to use WAP browsers designed for mobile stations and palm computers .
  • WAP Wireless Application Protocol
  • the method of the invention is characterized in that it comprises the steps of sending a specific- format e-mail message establishing a teleworking environment working platform from a data terminal (DTE) to a server and establishing a teleworking environment working platform on the server on the basis of the aforesaid specific-format e-mail message.
  • DTE data terminal
  • the invention also relates to a system for establishing a teleworking environment, which comprises a data terminal provided with a client program and a server provided with a server program and connected to the data terminal .
  • the system of the invention is characterized in that the system comprises means for sending an e- mail message establishing a teleworking environment working platform from the data terminal to the server and means .for establishing a working platform on the server by using the e-mail message sent from the data terminal .
  • the invention further relates to a server for the establishment of a teleworking environment working platform.
  • the server of the invention is characterized in that the server comprises means for receiving a message establishing a teleworking environment working platform from the data terminal, means for establish- ing a working platform on the server by using the aforesaid e-mail message, a mass storage for storing the working platform on the server, and means for modifying the working platform on the server.
  • the invention allows easy establishment of a teleworking environment working platform by using an e-mail program for setting up the teleworking environment working platform.
  • the invention relates to a method for forming a teleworking environment.
  • the method comprises a data terminal provided with a client program and a server provided with a server program and connected via a communication network to the data terminal .
  • a specific-format e-mail message establishing a teleworking environment working platform is sent from the data terminal to the server.
  • the invention further comprises preparing a specific-format e-mail message, transmitting the e-mail message to the server, receiving and reading the information of the e-mail message on the server, setting up a session comprising the working platform, sending invitations to the participants of the working platform and receiving an invitation to participate in the working platform session.
  • a teleworking environment working platform is established on a server on the basis of an establishing e-mail message.
  • a specific-format e-mail message comprising a link to a working platform located on the server is sent from the server to the data terminal.
  • one or more transitions are made via the link in the e-mail message to the working platform.
  • the working platform appears before the receiver.
  • the act of opening an e-mail message responding to the establishing e-mail message starts a direct interactive processing connection between the data terminal and the server.
  • the teleworking environment working platform is established so that the sender of the e-mail message is the president of the teleworking environment working platform. In another embodiment of the invention, the teleworking environment working platform is established so that the receivers of the e-mail message are full participants of the teleworking environment working platform. In an embodiment of the invention, the teleworking en- vironment working platform is established so that the receivers of a copy of the e-mail message have the right to view the content of the teleworking environment working platform.
  • the actual message in the e-mail message consists of a definition of the sub ect of the working platform.
  • the e-mail program used is the Outlook Express e-mail program.
  • a person participates in the use of the working platform without an e-mail program.
  • the browser program used on the teleworking environment working platform is an Internet browser program.
  • the browser program may also be a browser program employing the Wireless Application Protocol (WAP) .
  • WAP Wireless Application Protocol
  • the e-mail program is provided with a special push button for an e-mail message establishing a teleworking environment working platform.
  • the button By pressing the button, the e-mail message is converted into an e-mail message establishing a teleworking environment working platform and the e-mail message establishing a teleworking environment working platform is sent.
  • the teleworking environment working platform is opened in a separate browser window if the e-mail program receives an e-mail message relating to the teleworking environment.
  • the sender of an e-mail message is assigned the right to use the teleworking environment working platform before the establishing e-mail message is sent.
  • the teleworking environment working platform is often maintained in real time and it allows one or more teleworking persons to work on it simultaneously or non- simultaneously.
  • the teleworking environment working platform is formed from a two-dimensional matrix.
  • the invention further comprises a system for establishing a teleworking environment working platform.
  • the system comprises a data terminal provided with a client program and a server provided with a server program and connected to the data terminal .
  • the system further comprises means for establishing a two- dimensional matrix on the server by the aid of an e- mail message sent from the data terminal.
  • the system comprises an e-mail program in the data terminal and a web site server program on the server.
  • the system comprises a web site for the teleworking environment working platform on the server.
  • the system comprises a mobile sta- tion capable of communicating with the data terminal and a base station.
  • the system comprises a base station communicating with the data terminal and the server.
  • the invention provides the advantage that the establishment of a teleworking environment working platform can be easily accomplished via an e-mail message.
  • a further advantage of the invention is that the invention can be im- plemented for practically all e-mail programs used on personal computers (PC) .
  • PC personal computers
  • Another advantage of the invention is that the solution is in no way associated with the e-mail server used. The role of the e-mail server remains exactly the same as at present. In ad-- dition to the right of utilizing the e-mail server, the sender must additionally have a right to utilize the server.
  • E-mail becomes an environment for the management of the processing of the matters of a team working in a decentralized manner.
  • E-mail messages may be located either in the e-mail program and/or on the person's own computer.
  • the receiver of an e-mail message reads messages using his/her own e-mail program.
  • Another advantage of the invention is that that the number of e-mail messages can be reduced. Whereas at present a message is sent to a number of people to start a discussion, the invention replaces the traditional e-mail message and the resulting mass of messages sent back and forth, by bringing before the receivers a common real-time working platform.
  • An advantage of the invention is that the members of the group can work on the set task independently of hardware, place and time. On the other hand, the members of the group can work simultaneously just as well as non-simultaneously. LIST OF ILLUSTRATIONS
  • FIG. 1 presents an illustration of a system according to the invention
  • FIG. 2 presents a flow diagram of a method according to the invention
  • Fig. 3 presents an embodiment of the invention
  • Fig. 4 presents an embodiment of the invention
  • Fig. 5 presents an embodiment of the inven- tion
  • Fig. 6 presents a server according to the invention .
  • Fig. 1 presents a system according to the invention.
  • a data terminal DTE is connected to a mobile station MS, which is further connected via a base station BS to a server SERV.
  • the data terminal DTE is typically a portable computer.
  • the mobile station MS may consist of a mobile telephone connected to the portable computer via a serial cable or some other link.
  • the base station BS is generally part of the pan-European digital mobile communication system (GSM, Global System for Mobile Communication) .
  • GSM pan-European digital mobile communication system
  • the mobile station MS and the base station BS are comprised in a communication network CN, which preferably is the pan-European digital mobile communication system.
  • the e-mail program used in the data terminal DTE may be the Outlook Express e-mail program.
  • the teleworking environment working platform is established by sending an e-mail message from the data terminal DTE via the mobile station MS and the base station BS to the server SERV.
  • the teleworking environment working platform is used by means of a WAP browser program.
  • Fig. 2 presents a procedural diagram according to the invention.
  • a new e-mail message is generated in the e-mail program, step 21.
  • re- quired fields of the e-mail message such as receivers, title and content of the message, are filled in, step 22.
  • the title field In the title field, the heading "Establishment of a teleworking environment" is entered.
  • the text typed in the title field will subsequently be the name of the session to be set up on the working platform.
  • the e-mail message is sent from the data terminal DTE to the server SERV over the communication network CN, step 23. If a complemented e-mail program is used, then the program comprises a special push button for an establishing e-mail message.
  • the e- mail message is read on the server SERV, step 24.
  • a teleworking environment working platform is set up on the basis of the e-mail message, step 25.
  • the working platform is typically a two-dimensional matrix having pigeonholes. In the pigeonholes it is possible to store digital information that the other teleworkers can read and modify.
  • Fig. 3 presents an embodiment according to the invention.
  • an e-mail mes- sage is generated, with Jack Robinson as sender and John Smith as receiver.
  • SUBJECT of the message is entered the name of the session to be set up on the working platform, in this example "message establishing a teleworking environment" .
  • the message contents field has been left empty. If necessary, the message contents may be e.g. a document, memoran- dum or agenda relating to the work on the working platform.
  • the contents of the message are sent to each receiver.
  • an invitation to participate in a working platform session has been received.
  • the invitation transmitted comprises a link which, when clicked by the receiver, brings the working platform for the session directly before the receiver. After this, the working platform can be used as in prior art.
  • the common working platform of the group is located on a server used by the initiator of the session and the sender of the invitation.
  • the receiver works with the information stored on this server, whereas the link comes to the participants of the session as an e-mail message, but the role of that message is only to open a connection to the working platform of the group.
  • pressing a push button in an e-mail message establishing a working platform changes the message so that the only receiver of the message will be a virtual object located on a server.
  • the virtual object has its own e-mail ad- dress. Otherwise, the message is sent normally to an e-mail server, from where the message is further transmitted to the virtual object.
  • the virtual object Having received the message, the virtual object establishes a session on the server and sends to each participant of the session a message that contains a link to the session in question and possibly other information as well.
  • the virtual object produces a definition of the task of the session and defines other parameters determining the activities of the session and the rights of the users, giving the initial values of said parameters .
  • the e-mail message produced by the virtual object is always received as such by the receiver.
  • the message is opened in different ways depending on whether the receiver is using a complemented or an un-complemented e-mail pro- gram. If the receiver has a complemented e-mail program, then the operation of opening the message brings the working platform directly before the user.
  • the receiver does not have a complemented e-mail program, then the message is opened in the normal manner. By clicking a link in the message, the receiver can access the working platform. On the working platform, the receiver can work in real time on the task that the sender of the message has started.
  • the mes- sage to be sent to the receiver contains hidden information X indicating that the message in question is intended for controlling the session on the working platform.
  • the hidden information X does not interfere with the general system if the e-mail of the receiver of the message does not have a built-in dimension for processing the matters of the group.
  • the received message is treated as follows. If the received message is double-clicked, then a separate browser window is opened and the e-mail message produced and sent by the virtual object and containing a link to the session on the working platform is opened in the window. By clicking the link for the working platform, a separate browser window is opened and a working platform starting page appears in the window. If the received message is single-clicked, then in this case the e-mail message produced and sent by the virtual object and containing a link to the working platform session is opened at the lower right-hand edge of the e-mail program window. By clicking on the link, a separate browser window is opened and the starting page of the working platform session appears in the window.
  • the received message is treated as follows. If the message contains information X and the message is double- clicked, then a separate browser window is opened and the starting page of the working platform session is opened in the window. If the message contains information X and the message is single-clicked, then the e- mail message produced and sent by the virtual object and containing a link to the working platform session is opened at the lower right-hand edge of the e-mail program win o . By " cricking the Fink " ⁇ o ⁇ e working platform, a separate browser window is opened and the starting page of the working platform session appears in the window.
  • the requirement applies that the sender of the establishing message should have the right to utilize both the server comprising the working platform and the e-mail server.
  • FIG. 4 presents an embodiment of the invention.
  • the figure shows a two-dimensional matrix of a teleworking environment, in other words, a working platform which has been opened with a browser program.
  • frequently used functions are shown, such as "Refresh” - updating of the display, "Report” - printing out of the display and "Exit” - exiting from the working platform.
  • the title row of the working platform with the text “Itemized list of all basic functions”.
  • sub-headings such as “Product develop- ment”, “Strategies”, “Marketing”, “Sales” and “Topical” .
  • Fig. 5 presents an embodiment of the invention.
  • the initiator of the process writes an e-mail message on data terminal DTEl and designates the receivers.
  • the initiator presses the push button establishing a working platform. Pressing this button starts a process in which the only receiver of the message will be the virtual object on the server used by the initiator.
  • the actual receiver data of the message is included as part of the message to be sent, step 52.
  • the message is directed to the initiator's e-mail server EMS1, step 53. From the e- mail server EMSl, the message is directed further to the virtual object on server SERV, step 54.
  • the virtual object sets up a session on the server SERV for the group intended by the initiator, step 55.
  • the vir- tual object sends each participator of the session an e-mail message containing a link to the session it has set up.
  • the message is transmitted to each participa- tor's own e-mail server (EMSl, EMS2, ... , EMSn) and from there further to the receiver (DTEl, DTE2, ... , DTEn) , step 56.
  • EMSl participa- tor's own e-mail server
  • DTEl DTE2, ... , DTEn
  • the receiver opens the message sent by the virtual object, an interactive connection, indicated by a broken line in the figure, is set up between the receiver and the server.
  • the connection opens immediately if the receiver has a suitable e- mail program, either a complemented or an otherwise suitable program. If the receiver does not have a suitable e-mail program, either a complemented or an otherwise suitable program, then he/s
  • Fig. 6 presents a server SERV according to the invention.
  • the server comprises means (60) for receiving an e-mail message establishing a teleworking environment working platform from the data terminal (DTE; Fig. 1) , means (61) for establishing a working platform on the server (SERV) by using the aforesaid e-mail message, a mass storage (62) for storing the working platform on the server and means (63) for odTfying " he- working " platrorm on " the server.

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Abstract

La présente invention concerne un procédé et un système permettant de travailler dans un environnement de télétravail qui comprend un terminal de données (TDD) équipé d'un programme client et un serveur ((SERV) pourvu d'un programme serveur et connecté via un réseau de communications (RC) au terminal de données (TDD). Dans le procédé, un message de messagerie électronique d'un format spécifique établissant un une plate-forme de travail pour un environnement de télétravail est envoyé depuis le terminal de données (TDD) au serveur (SERV) puis le serveur (SERV) envoie le message de messagerie électronique d'un format spécifique aux terminaux de données (TDD).
PCT/FI2002/000511 2001-06-12 2002-06-12 Procede et systeme de programme de messagerie electronique dans un environnement de teletravail Ceased WO2002102003A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI20011241A FI20011241A7 (fi) 2001-06-12 2001-06-12 Menetelmä ja järjestelmä etätyöympäristön sähköpostiohjelmaan
FI20011241 2001-06-12

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WO2002102003A1 true WO2002102003A1 (fr) 2002-12-19

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PCT/FI2002/000511 Ceased WO2002102003A1 (fr) 2001-06-12 2002-06-12 Procede et systeme de programme de messagerie electronique dans un environnement de teletravail

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Citations (7)

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Publication number Priority date Publication date Assignee Title
EP0581722A1 (fr) * 1992-07-30 1994-02-02 Yeda Research And Development Company, Ltd. Méthode d'établissement d'une communication interactive entre utilisateurs à différents postes de travail dans un réseau
US5870549A (en) * 1995-04-28 1999-02-09 Bobo, Ii; Charles R. Systems and methods for storing, delivering, and managing messages
US6023700A (en) * 1997-06-17 2000-02-08 Cranberry Properties, Llc Electronic mail distribution system for integrated electronic communication
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US6212550B1 (en) * 1997-01-21 2001-04-03 Motorola, Inc. Method and system in a client-server for automatically converting messages from a first format to a second format compatible with a message retrieving device
WO2001097089A1 (fr) * 2000-06-15 2001-12-20 Zixit Corporation Systeme d'envoi securise
WO2002025485A1 (fr) * 2000-09-08 2002-03-28 Viloke Oy Procede et systeme pour environnement de teletravail

Patent Citations (7)

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Publication number Priority date Publication date Assignee Title
EP0581722A1 (fr) * 1992-07-30 1994-02-02 Yeda Research And Development Company, Ltd. Méthode d'établissement d'une communication interactive entre utilisateurs à différents postes de travail dans un réseau
US6182273B1 (en) * 1993-05-18 2001-01-30 Nec Corporation Groupware development assisting system
US5870549A (en) * 1995-04-28 1999-02-09 Bobo, Ii; Charles R. Systems and methods for storing, delivering, and managing messages
US6212550B1 (en) * 1997-01-21 2001-04-03 Motorola, Inc. Method and system in a client-server for automatically converting messages from a first format to a second format compatible with a message retrieving device
US6023700A (en) * 1997-06-17 2000-02-08 Cranberry Properties, Llc Electronic mail distribution system for integrated electronic communication
WO2001097089A1 (fr) * 2000-06-15 2001-12-20 Zixit Corporation Systeme d'envoi securise
WO2002025485A1 (fr) * 2000-09-08 2002-03-28 Viloke Oy Procede et systeme pour environnement de teletravail

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Title
JOHANSON M.: "An RTP to HTTP video gateway", WWW10, 1 May 2001 (2001-05-01) - 5 May 2001 (2001-05-05), HONG KONG, pages 499 - 503, XP002956217 *
JOHANSON M.: "Smile! - A multimedia Communication framework for distributed collaboration", XP002956218, Retrieved from the Internet <URL:http://citeseer.nj.nec.com/447958.htm> *

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FI20011241A0 (fi) 2001-06-12

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