WO2004104784A2 - Procede et appareil de distribution centree sur un produit de notices d'utilisateur de produit - Google Patents

Procede et appareil de distribution centree sur un produit de notices d'utilisateur de produit Download PDF

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Publication number
WO2004104784A2
WO2004104784A2 PCT/US2004/015832 US2004015832W WO2004104784A2 WO 2004104784 A2 WO2004104784 A2 WO 2004104784A2 US 2004015832 W US2004015832 W US 2004015832W WO 2004104784 A2 WO2004104784 A2 WO 2004104784A2
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WO
WIPO (PCT)
Prior art keywords
product
notice
signal
user
recovery
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2004/015832
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English (en)
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WO2004104784A3 (fr
Inventor
Jack Ivan J'maev
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Individual
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Individual
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Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to EP04752785A priority Critical patent/EP1673718A2/fr
Publication of WO2004104784A2 publication Critical patent/WO2004104784A2/fr
Anticipated expiration legal-status Critical
Publication of WO2004104784A3 publication Critical patent/WO2004104784A3/fr
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the contact data is retrieved from a database according to a product identifier that particularly identifies the product in question.
  • a product user provides the registration system an electronic mail (e-mail) address.
  • e-mail electronic mail
  • the system dispatches an e-mail message to the product user's then known e-mail address.
  • This system still requires registration of product users and provides no sufficient means for updating or otherwise keeping the registration data current.
  • a user is encouraged to check a product recall database. This prior art method provides no actual notification - the user must proactively seek out any product safety (i.e. hazard) notices.
  • a method and apparatus for delivering a product notice to a product comprising production of a product and the association of a notice receiver with that produced product.
  • Fig. 1 is a flow diagram that depicts one example method for delivering user notices to potential product users according to the method of the present invention
  • Fig. 2 is a flow diagram that depicts one method for disabling a product notice according to the present invention
  • Fig. 3 is a flow diagram that depicts one example alternative method for prompting a user for a recovery code
  • Fig. 4 is a flow diagram that depicts one example method for providing a current user with a recovery code according to the present method
  • Fig. 5 is a block diagram that depicts one example structure of a registration server according to the present invention.
  • Fig. 6 is a pictorial diagram of an example registration graphical user interface embodied as a web page
  • Fig. 7 is a pictorial diagram of an example recovery code presentation GUI embodied as a web page
  • Fig. 8 is a pictorial representation of a recovery code transaction table used by one embodiment of the invention to store recovery code transactions
  • Fig. 9 is a block diagram of a one example embodiment of a product comprising a product notice receiver according to the present attention;
  • Fig. 10 is a block diagram of one example embodiment of a vibration based in-use detector according to the present invention
  • Fig. 11 is a block diagram of one example embodiment of a power switch based in-use detector according to the present invention
  • Fig. 12 is a pictorial diagram of a mechanical operation sensor based in-use detector according to the present invention
  • Fig. 13 A is a flow diagram that depicts additional process steps for conveying a recovery code in response to a user request received by the registration server according to the present invention
  • Fig. 13B is a flow diagram that depicts an alternative method for receiving a recovery code in a product according to the present invention
  • Fig. 14 is a pictorial representation of a notice message comprising a recovery signal according to the present invention
  • Fig. 15 as a block diagram of a product notice receiver based on the incorporated reference and modified according to the teachings of the present invention.
  • FIG. 16 to diagram that depicts one alternative method of associating a notice receiver with a product according to the present invention.
  • product notices are issued not to the user, but to a device associated with the product. This device is then used to present a product notice to a potential user.
  • the present invention comprises a method for delivering "product-centric" notices to potential product users.
  • Fig. 1 is a flow diagram that depicts one example method for delivering user notices to potential product users according to the method of the present invention.
  • product user notices are delivered by producing a product (step 5) and then associating a notice receiver (step 10) with that particular product.
  • a notice receiver is integrated with the product resulting in a single product assembly including the normal functionality of the product and the notice receiver.
  • the notice receiver is further configured to respond to notice messages addressed to a particular product identifier. This may be accomplished by either programming the receiver with a product identifier or manufacturing the receiver with an embedded product identifier where a product identifier is described in the incorporated reference application.
  • the receiver that is associated with the product comprises a wireless device that is capable of receiving a message comprising a product notice.
  • the receiver comprises a wired device that is capable of receiving a notice by means of a physical medium. It should be noted that the notice receiver is fully described in the referenced co-pending application.
  • the implementation of such a method comprises a product that is integrated with a notice receiver.
  • Examples of the types of products that are producible by the method of the present invention include, but are not limited to: automobiles and automotive tires, travel trailers, baby car seats, baby cribs, baby play gyms, baby strollers, toys, bicycles and tricycles, safety helmets, and motorcycles.
  • Other items include electronic entertainment products including, but not limited to television sets, cable and satellite signal receivers (a.k.a. set top boxes), radio receivers, video players and/or recorders and digital versatile disk (DVD) players and/or recorders.
  • Yet other products manufacturable by the present method include, but are not limited to computer products including computer desktop components, notebook computers, video displays and printers.
  • Tools include, but are not limited to power drills (e.g. hand drills and drill presses), power saws (e.g. circular saws and jig-saws), lawnmowers, lathes, milling machines, tractors, agricultural combines.
  • Other household products included in the scope of the present invention include, but are not limited to clothes washers and dryers, clothes irons (for pressing garments), ovens (e.g. conventional and microwave), coffee makers, curling irons, hot-tubs, and hot- water heaters. All of these various product examples that comprise a product function and a notice receiver are merely examples intended to illustrate the scope of the present invention and are not intended to limit the scope thereof.
  • the present method further provides for receipt of a notice signal (step 15).
  • a notice signal is described in the referenced co- pending application.
  • one illustrative method provides that a hazard notice be presented (step 30) to a user. This is typically done in a manner that serves to annoy the user, although this is optional.
  • Typical means for annoying a user include, but are not limited to visual indicators and audible indicators. Any type of indication may be used. For example, a light or an audible indicator may be used.
  • the annoyance of the user is only accomplished when the product is "in-use” by a user (step 25).
  • product notice indication is suspended (step 40) when the product is not in use (step 35).
  • product use is determined by means of detecting vibration levels experience by the product.
  • This method may be used in a product such as a lawnmower or a baby car seat.
  • an accelerometer is used to determine vibration levels experienced by the product.
  • vibration exceeds a particular threshold, product use is inferred.
  • product use is determined by sensing the state of electronic or electrical components in the functional portion of the product. When such electronic or electrical components are energized, the method of the present invention infers that the product is in use by a user.
  • the operation of mechanical components such as straps or latches are used to determine product use.
  • a sensor detects the operation of such straps or latches and infers product use from the state of use of the strap or latch.
  • a notice received by the notice receiver associated with the product comprises a disable command (step 45).
  • the method of the present invention provides for disabling the product function (step 50).
  • a clothes iron is disabled from functioning when a disable command is received by means of the notice receiver. Disablement of the product function is generally accomplished by issuing a disable signal to the functional element of the product, but this is only one example of a disabling method.
  • Fig. 2 is a flow diagram that depicts one method for disabling a product notice according to the present invention. This method is also applicable when the user needs to re-enable the product function after it has been disabled in response to a disable command received by the notice receiver.
  • one example method provides for prompting the user to enter a recovery code (step 60).
  • the method then provides for accepting a recovery code from the user (step 65).
  • the recovery code according to one example method, comprises a single action code (e.g. pushing a button).
  • a multi-action code is required. Hence, the user must take a specific sequence of actions in order to disable the notice.
  • this sequence of actions is arbitrary and includes, but is not limited to entry of a numeric, alphabetic or alpha-numeric code on a keypad. Any suitable sequence of user actions may be detected.
  • Fig. 3 is a flow diagram that depicts one example alternative method for prompting a user for a recovery code.
  • the user is directed to consult a user registration server (step 90). Distinguishing this method from known art, the present method does not need to identify a user prior to delivery of a product notice. In the present invention, any current user is notified of a product notice and is prompted to register after receiving the notice. The user is not required to pre- register in order to receive the product notice.
  • the user is provided a recovery code (step 92) and is directed to enter the recovery code into the product itself (step 94).
  • One example method for directing the user to a registration server is to provide indicia on the product that the user is required to visit a web site on the internet when the annoyance (or other product notice) indicator is active or when the product has been disabled.
  • Fig. 4 is a flow diagram that depicts one example method for providing a current user with a recovery code according to the present method.
  • a registration server receives a recovery code request from a current user (step 100).
  • the current user has been notified that a product notice has been issued and is not required to pre-register with the server before receiving the product notice.
  • the product notice is received in a "product-centric" manner by the notice receiver associated with the product.
  • the registration server receives a request for a recovery code, it responds by requesting that the user provide their name (step 105).
  • the registration server requests the user to provide and then receives a user address (step 105).
  • the registration server requests the user to provide and then receives a social security number.
  • the registration server requests the user to provide and then receives a drivers license number.
  • the registration server requests the user to provide and then receives a telephone number.
  • the registration server requests the user to provide and then receives an e-mail address (step 110).
  • the registration server requests that the user provide and then receives a product identifier (step 120). Once the user provides the product identifier, the registration process provides the current user with a recovery code (step 125). The recovery code transaction is then stored for future reference (step 130) along with the date of the transaction (step 115).
  • Fig. 5 is a block diagram that depicts one example structure of a registration server according to the present invention.
  • a registration server 150 is connected to a computer network 160 (e.g. the Internet).
  • a user can request a recovery code from the registration server 150.
  • This request comprises a request for a web page.
  • the server responds to the request by serving a registration web page.
  • Information gathered by means of the registration web page is stored on computer readable medium 155.
  • the art of gathering information by web-page is well known in the art and will not be detailed here.
  • Fig. 6 is a pictorial diagram of an example registration graphical user interface embodied as a web page.
  • a user registration web page 170 comprises a product identifier data entry field 175 and a submit command button 210.
  • the user registration web page 170 further comprises a name data entry field 180.
  • the user registration web page 170 further comprises an address data entry field 190.
  • the user registration web page 170 further comprises a social security data entry field 200.
  • the user registration web page 170 further comprises a drivers license data entry field 202.
  • the user registration web page 170 further comprises an e-mail data entry field 204.
  • Fig. 7 is a pictorial diagram of an example recovery code presentation GUI embodied as a web page.
  • a user is provided with a recovery code once he submits product and user information using the registration web page 170.
  • the product and user registration is stored and a recovery code is determined by the present method.
  • the recovery code may be a sequential number.
  • the recovery code presentation web page 220 is composed by the registration server to include the determined recovery code and is delivered to a current user.
  • Fig. 8 is a pictorial representation of a recovery code transaction table used by one embodiment of the invention to store recovery code transactions.
  • the user When the user receives the registration web page 170, the user enters any combination of information in corresponding data entry controls for product identifier, name, address, social security number, driver's license number and e-mail address.
  • This information is stored in a recovery code transaction table 250 comprising a product identifier field 255 and a recover code field 290.
  • Alternative embodiments of the recovery code transaction table 250 comprise one or more of an address field 265, a social security number field 280, a driver's license field 281 and an e-mail field 282.
  • the recovery code transaction table further comprises a date field 260 that is used to store the date of a particular recovery code transaction.
  • Fig. 9 is a block diagram of a one example embodiment of a product comprising a product notice receiver according to the present attention.
  • a product 300 delivered to a user comprises a product function 305 and a notice receiver 310.
  • a product further comprises one or more of an audible and annunciator 335 and a visual indicator 340.
  • the notice receiver 310 is commensurate with the teachings of the incorporated reference. The notice receiver 310 upon receiving a notice signal generates an annoyance to a user.
  • the annoyance is generated by means of an ANNOY signal 330 which is used to enable one or more of the audible annunciator 335 and the visual indicator 340.
  • the ANNOY signal 330 is gated by an IN-USE signal 347.
  • the IN-USE signal 347 is generated by an in-use detector 345.
  • the in-use detector 345 senses when the product 300 is in use. When the product is in use, the in-use detector 345 asserts the IN-USE signal 347.
  • the audible annunciator 335 and the visual indicator 340 are only active when both the ANNOY signal 330 and the LN-USE signal 347 are both true.
  • a product 300 further comprises a recovery circuit 350.
  • the recovery circuit 350 comprises a keypad or some other data entry device. For example, a single switch may be used.
  • the notice receiver 310 generates a disable signal 311 upon receiving a notice signal of appropriate urgency, wherein "urgency" is described in the incorporated reference. This disable signal 311 is then used to disable the product function 305 comprising the product 300.
  • the notice receiver 310 In order to re-enable the product function 305, the notice receiver 310 must receive a recovery signal from the recovery circuit 350.
  • the recovery circuit 350 generates the recovery signal upon successful receipt of a recovery code.
  • the recovery code is entered by a user, for example by means of a keypad.
  • the product 300 further comprises a notification prompt 360.
  • the user is directed to the registration server 150 by the notification prompt 360.
  • the notification prompt 316 comprises a label directing the user to visit a particular web site (e.g. "www.readytrace.com") in order to obtain a recovery code.
  • the notification prompt comprises indicia that is integrated directly into the product, for example by means of embossing a notification prompt into the housing of the product
  • Fig. 10 is a block diagram of one example embodiment of a vibration based in-use detector according to the present invention.
  • the in-use detector 345 comprises an accelerometer 400 (e.g. a micromachined structure comprising an integrated circuit) and appropriate sensing circuitry.
  • Sensing circuitry comprises an amplifier 405 and a comparator 410.
  • the comparator 410 generates the IN-USE signal 347 when the amount of a vibration sensed by accelerometer 400 exceeds a pre- established threshold.
  • Fig. 11 is a block diagram of one example embodiment of a power switch based in-use detector according to the present invention.
  • the in-use detector comprises a conditioning circuit 426 that generates the IN-USE signal 347 as a derivative of power 420 that is applied to the product function 430, for example by means of a power switch 425.
  • Fig. 12 is a pictorial diagram of a mechanical operation sensor based in-use detector according to the present invention.
  • Some products comprise mechanical latches and/or latch-buckle assemblies, the state of which may be used to infer the operational state of the product 300.
  • a child car seat comprises a latch 470 and buckle 450 which are used to secure a child into the car seat by means of a first strap 480 and a second strap 455.
  • the latch 470 is inserted into the buckle 450.
  • a sensor 490 is used to determine if the latch 470 has been inserted into the buckle 450.
  • the senor 490 is used to determine when the latch 470 is released from the buckle 450 by means of the release but a 460. In either case, a sensor 490 generates an LN-USE signal 495 according to the state of the latch 470. For example, the IN-USE signal 495 is asserted when the latch is inserted into the buckle 450. According to yet another example embodiment, the IN-USE signal 495 is asserted when the release button 460 is actuated.
  • Fig. 13A is a flow diagram that depicts additional process steps for conveying a recovery code in response to a user request received by the registration server according to the present invention.
  • the flow diagram of Fig. 4 depicts a manual method for providing a user with a recovery code.
  • a user receives a recovery code and then must manually enter the recovery code into a product 300 (e.g. by means of a keypad).
  • a product serial number is also received from the user (step 500).
  • a recovery code signal is then transmitted directly to the product (step 505).
  • Fig. 13B is a flow diagram that depicts an alternative method for receiving a recovery code in a product according to the present invention.
  • the notice receiver associated with a product receives a signal 510.
  • a special signal, call a recovery signal is transmitted in order to conveying a recovery code to the product 300.
  • the signal received by the product is received according to a product identifier as described in the incorporated reference.
  • the method provides for recognizing a recovery signal (step 515).
  • a serial number match step 520 is performed. If the serial number of the product 300 matches the serial number contained in the recovery signal, the product is re-enabled (step 525).
  • any annoyance commensurate with the teachings of the present method is also disabled (step 530).
  • Fig. 14 is a pictorial representation of a notice message comprising a recovery signal according to the present invention.
  • a message is received according to a digital identifier 560.
  • a notice type indicator 555 is used to determine the type of message addressed to a product according to the digital identifier 560.
  • a special code which may be varied by application and is not intended to limit the present invention, is used to identify a recovery signal.
  • a serial number 570 contained in the signal message is compared against a serial number for one particular product 300. It should be noted that the serial number for the product is generally programmed into the product notice receiver associated with the product. Upon a successful comparison, the product is re-enabled.
  • a product notice receiver comprises an urgency register 610, a data framer 590, a digital identifier comparator 600 and a serial number comparator 605.
  • a signal message 620 which may comprise a disable signal, is generally used by the urgency register 610 as a basis for user annoyance and product disablement according to the teachings of the incorporated reference.
  • serial data 580 received from a detector circuit is framed by a data framer 590. The digital identifier portion of a signal message constructed by the data framer 590 is compared against a product identifier.
  • This product identifier is generally programmed into a product notice receiver associated with a particular model of product.
  • the serial number portion of the signal is compared against a serial number.
  • the urgency register 610 comprising the product notice receiver is cleared.
  • any annoyance e.g. visual indicator 615 and/or audible annunciator 620 is also disabled.
  • Fig. 16 to diagram that depicts one alternative method of associating a notice receiver with a product according to the present invention.
  • a notice receiver may be physically attached to a product.
  • this step is optional.
  • a notice receiver for a particular product may be placed in any convenient location so as to impart to a user and indication of a product notice.
  • a product notice receiver associated with a baby car seat may be placed on an appliance (e.g. a refrigerator).
  • Such notice receiver is identified by a unique identifier (step 705).
  • the product identifier for the product is obtained (step 710).
  • the product identifier for the product may comprise any combination of a make/model, serial number, a UPC code, and manufacturing lot date code. This information is then registered together with the unique identifier that identifies the notice receiver (step 715). Hence, when a notice signal is issued, it will be addressed to the product notice receiver identified by the unique identifier associated with the product identifier.

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Abstract

L'invention concerne des notices de produit qui s'adressent à un destinataire de notice de produit, ledit destinataire étant intégré dans un produit manufacturé.
PCT/US2004/015832 2003-05-19 2004-05-19 Procede et appareil de distribution centree sur un produit de notices d'utilisateur de produit Ceased WO2004104784A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP04752785A EP1673718A2 (fr) 2003-05-19 2004-05-19 Procede et appareil de distribution centree sur un produit de notices d'utilisateur de produit

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US47192703P 2003-05-19 2003-05-19
US60/471,927 2003-05-19

Publications (2)

Publication Number Publication Date
WO2004104784A2 true WO2004104784A2 (fr) 2004-12-02
WO2004104784A3 WO2004104784A3 (fr) 2006-02-02

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Family Applications (2)

Application Number Title Priority Date Filing Date
PCT/US2004/015690 Ceased WO2004104781A2 (fr) 2003-05-19 2004-05-18 Procede et appareil pour recevoir un avertissement concernant un produit pour un composant subordonne
PCT/US2004/015832 Ceased WO2004104784A2 (fr) 2003-05-19 2004-05-19 Procede et appareil de distribution centree sur un produit de notices d'utilisateur de produit

Family Applications Before (1)

Application Number Title Priority Date Filing Date
PCT/US2004/015690 Ceased WO2004104781A2 (fr) 2003-05-19 2004-05-18 Procede et appareil pour recevoir un avertissement concernant un produit pour un composant subordonne

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EP (2) EP1673680A2 (fr)
WO (2) WO2004104781A2 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1701303A1 (fr) * 2005-03-03 2006-09-13 Jack Ivan J'maev Procédé et appareil pour recevoir une note de produit pour un composant dans un assemblage utilisant une liste de composants programmés

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5442553A (en) * 1992-11-16 1995-08-15 Motorola Wireless motor vehicle diagnostic and software upgrade system
US6766162B1 (en) * 1999-04-23 2004-07-20 Skyworks Solutions, Inc. Message notification system for wireless communication system
US6993421B2 (en) * 1999-07-30 2006-01-31 Oshkosh Truck Corporation Equipment service vehicle with network-assisted vehicle service and repair
JP3934365B2 (ja) * 2001-06-20 2007-06-20 松下電器産業株式会社 バッテリの充放電制御方法

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1701303A1 (fr) * 2005-03-03 2006-09-13 Jack Ivan J'maev Procédé et appareil pour recevoir une note de produit pour un composant dans un assemblage utilisant une liste de composants programmés

Also Published As

Publication number Publication date
EP1673718A2 (fr) 2006-06-28
WO2004104784A3 (fr) 2006-02-02
WO2004104781A2 (fr) 2004-12-02
WO2004104781A3 (fr) 2007-04-12
EP1673680A2 (fr) 2006-06-28

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